HomeMy WebLinkAboutFYI BOS Email - 01.18.23 Janice Loudermilk
Subject: FW: BOS Contact Form
From: Dennis Ragosta
Sent: Wednesday,January 18, 2023 2:05 PM
To: 'dmarvin332@aol.com'<dmarvin332@aol.com>
Subject: RE: BOS Contact Form
Good afternoon Mr. Marvin,
Thank you for relaying this information to us. It's CCUA's main objective to provide the best quality of customer service
possible. We are also grateful for you taking time out of your day and sharing your positive experience. If you have a
moment,there is a survey link below where your comments would be much appreciated!
https://www.surveymonkey.com/r/VYJ37RZ
Thanks again,
Dennis Ragosta
Public and Governmental Affairs
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= Office: 904-272-5999
Cell: 904-219-4116
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From: dmarvin332@aol.com <dmarvin332@aol.com>
Sent: Wednesday,January 18, 2023 1:19 PM
To: bosweb@bos.clayutility.org
Subject: BOS Contact Form
Be Careful With This Message
The sender's identity could not be verified and someone may be impersonating the sender.
Name: Douglas R. Marvin
Email: dmarvin332@aol.com
Phone 908-377-6796
Number:
Service 1609 Waters Edge Drive, Fleming Island
Address:
i
Department: Supervisors, Board
I reported a sewer back up at my home at 8:00 AM on Wednesday,January 18th. Within two hours,
your crew of PJ,Tyler and Stan arrived to assess the situation.They quickly cleared the line, used the
camera to identify the issue and marked out the area of concern in my yard. Needless to say I am
Questions or impressed! They were quick, polite and professional in their assessment and explaining the area of
Comments: concern to me. I retired as a municipal administrator in New Jersey and relocated to Florida two years
ago. One of the departments I had responsibly to oversee was our wastewater department.. I would
be extraordinarily proud to have employed these gentlemen.Thank you for the fine service your
department delivers to your residents! Kind regards, Doug Marvin
We invite you to take a survey on this interaction: https://www.surveymonkey.com/r/VYJ37RZ
Florida has a very broad Public Records Law. Virtually all written communications to or from CCUA and its employees are
public record and are subject to disclosure to the public and media upon request. Under Florida law, e-mail addresses
are public records. If you do not want your e-mail address released in response to a public-records request, do not send
electronic mail to this entity. Instead, contact this office by phone or in writing.The information contained in this email
and/or attachment(s) may be confidential and intended solely for the use of the individual or entity to whom it is
addressed.
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