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HomeMy WebLinkAboutEDB Professional Development Training Program Policy 15N CoUN? Esus Al Professional Development -60 Training Program ;-;. Plan Document June 2022 Professional Development & Training Program Plan Document Table of Contents Program Summary 3 Objectives 3 Selection and Placement of PDTP Participants 3 Timely Progression&Advancement Requirements 3 Performance Reviews 3 Compensation 3 Participant Reimbursement 4 Participant Removal from Program 4 Roles and Responsibilities 4 Participant 4 Immediate Supervisor 4 PDTP Committee 4 Human Resources 5 Eligible PDTP Positions 5 PDTP Outlines 6 to Distribution&Collections Utility Mechanic (DCUM) 7 Distribution&Collections Lead Utility Mechanic (DCLM) 8 Distribution&Collections Foreman(DCLM) 9 Wastewater Operator, Trainee (WWOT) 10 Wastewater Operator(WWOR) 11 Chief Wastewater Operator(WWCO) 12 Water Operator,Trainee (WOT) 13 Water Operator(WOR) 14 Chief Water Operator(WCO) 15 Course Catalog 16 Page 2 of 20 Professional Development & Training Program Plan Document Program Summary The Professional Development and Training Program(PDTP)is a voluntary program in which participants are provided meaningful, relevant, and on-going opportunities for professional growth that will contribute towards a professional and highly skilled workforce. Clay County Utility Authority(CCUA)is committed to improving the professional growth of its employees by offering a wide variety of professional development opportunities that support both the organization's strategic goals and the personal professional goals of its employees. CCUA plans for and provides eligible employees with opportunities for continued professional growth and development consistent with CCUA's mission and strategic goals. Partnerships between CCUA and various institutions have been formed to provide relevant and up-to-date educational material amalgamated into job related, skill-based, 6-month modules. Objectives • Empower participants to be active in their professional and career development • Foster a culture of ongoing competency, skill, and knowledge development • Foster a learning community committed to collective development and support • Provide the tools to help participants develop their professional identity and leadership skills Selection and Placement of PDTP Participants Module values may be modified to accommodate existing staff, at variable rates of pay, who wish to participate in the PDTP. Credit shall only be given for completion of coursework, licensure, and/or certification specific to the PDTP Outline. The PDTP Committee shall conduct a thorough review and provide recommendation to the Human Resources (HR) Department regarding the participant's proper placement within the program. Timely Progression & Advancement Requirements Participants shall agree to advance through each module and obtain licensure as stated in the PDTP. Communication of progress toward stated goals or impediments is key to the success of the PDTP. CCUA defines timely progression as satisfactory(score of 80%or better, or Pass, except where notated) and sequential completion of each module within the permitted timeframe. Performance Reviews The participant's immediate supervisor shall conduct regular performance reviews consistent with the PDTP Outline. Participants who fail to achieve timely progression as outlined shall receive an unsatisfactory rating and deemed ineligible to receive the associated incremental pay increase for the specified review period. Additional reviews will not be permitted, and progress will not be re-evaluated until the end of the next regularly scheduled review date. Compensation Participants who receive a satisfactory performance review rating will be awarded an increase to their base compensation consistent with the amount provided in the PDTP Outline. Page 3 of 20 Professional Development & Training Program Plan Document Participants shall not be eligible for promotional or annual merit increases. Adjustments to a participant's rate of pay shall be made effective the next regularly scheduled payroll following the satisfactory performance review. Participant Reimbursement Participants shall be reimbursed for coursework as provided in CCUA's Tuition and Expense Reimbursement policies. Participant Removal from Program Participants may be removed the PDTP due to unsatisfactory personal performance. The criterion for removal is listed below: • Failure to perform the responsibilities outlined in the job description • Failure to demonstrate acceptable behaviors as identified in the CCUA Employee Handbook • Failure to progress through modules as stated in the PDTP Roles and Responsibilities The roles and responsibilities of all those involved in the PDTP are as follows: Participant • Perform the duties as stated in the participant's job description • Complete modules as outlined in the PDTP and within the stated timeline • Communicate progress toward stated goals or impediments with participant's immediate supervisor • Submit all applicable documents related to the successful completion of each module or obtainment of licensure as outlined in the PDTP Immediate Supervisor • Motivate and coach program participants to perform their job duties in accordance with CCUA policies, standards, and specifications • Conduct regular performance review(s)within the timeline stated in the PDTP • Retrieve documentation related to the completion of PDTP modules and obtainment of licensure and certification(s) and submission to Department Head • Maintain the integrity of the PDTP by administering the policy fairly and equitable amongst all eligible participants PDTP Committee • Monitor to ensure the PDTP is administered in accordance with CCUA policy • Evaluate content,structure,and effectiveness of the PDTP on a biannual basis to ensure material is relevant and within industry standards and provide recommendations to the HR Department • Review participant performance evaluations • Submit documentation related to the completion of PDTP modules and obtained licensure and certification(s)to the HR Department Page 4 of 20 Professional Development & Training Program Plan Document Human Resources • Design and maintain all documentation relevant to the PDTP to include but not limited to policy revisions, outlines, etc. • Ensure the CCUA leadership (departmental and senior) team receives proper communication and education regarding the PDTP • Track and administer compensation increases and ensure all requests are consistent with the PDTP • Evaluate, review, and report program effectiveness to the Executive Director and Senior Leadership Team annually Eligible PDTP Positions • Utility Mechanic • Lead Utility Mechanic • New Installations Foreman • Repairs Foreman • Water Operator, Trainee • Wastewater Operator, Trainee • Water Operator • Wastewater Operator Page 5 of 20 Professional Development & Training Program Plan Document Outlines to Page 6 of 20 Professional Development & Training Program Plan Document Distribution & Collections Utility Mechanic (DCUM) Professional Development & Training Modules Range $18.75 $26.00 Hourly Step Rate Increase Entry 0 months $18.75 DCUM-1 1 6 months $20.00 $1.25 Introduction to Microsoft Outlook 2019/Office 365 Water Distribution Systems Level 2 &3 Online 1-4 DCUM-2 I 6 months $21.00 $1.00 Intro to Electrical Maintenance Water Distribution Systems Level 2 &3 Online 5-8 Distribution Level 3 Exam (70% or better) DCUM-3 6 months $21.75 $0.75 Introduction to Lift Station Maintenance Interpersonal Communication DCUM-4 6 months $22.50 $0.75 Water Distribution Systems Pipes and Valves Leadership Certifications/Licensure End of Modules CDL A-5 with Tanker Endorsement 6 months $23.50 $1.00 to Distribution License Level "III" 12 months $24.50 $1.00 Distribution License Level "II" (Optional) 36 months $26.00 $1.50 Utility Mechanic PDTP Endpoint $26.00 Page 7 of 20 Professional Development & Training Program Plan Document Distribution & Collections Lead Utility Mechanic (DCLM) Professional Development & Training Modules Range $24.50 $31.25 Hourly Step Rate Increase Entry 0 months $24.50 DCLM-1 6 months $26.00 $1.50 New Manager Suite DCLM-2 1M 6 months $27.00 $1.00 Computer Skills for the Workplace Purchasing Fundamentals DCLM-3 6 months $27.50 $0.50 Diversity Training for Supervisors Unidirectional Flushing Workshop DCLM-4 6 months $27.75 $0.25 Pumping Systems Operations and Maintenance Certifications/Licensure End of Modules Distribution License Level "II" 36 months $29.25 $1.50 Distribution License Level "I" (Optional) 60 months $31.25 $2.00 Lead Utility Mechanic PDTP Endpoint $31.25 to Page 8 of 20 Professional Development & Training Program Plan Document Distribution & Collections Foreman (DCLM) Professional Development & Training Modules Range $29.25 $36.00 Hourly Step Rate Increase Entry 0 months $29.25 DCLM-1 6 months $30.75 $1.50 Certified Supervisor Professional DCLM-2 6 months $32.00 $1.25 OSHA General Industry Employment Law Fundamentals _ DCLM-3 ' 6 months $33.00 $1.00 Mastery of Business Fundamentals Effective Utility Leadership Practices DCLM-4 I 6 months $34.00 $1.00 Project Management Fundamentals Series Certifications/Licensure End of Modules Distribution License Level "I" 60 months $36.00 $2.00 Foreman PDTP Endpoint $36.00 to Page 9 of 20 Professional Development & Training Program Plan Document Wastewater Operator, Trainee (WWOT) Professional Development & Training Modules Range $20.05 $24.05 Hourly Step Rate Increase Entry 0 months $20.05 WWOT-1 I 6 months $21.30 $1 .25 Introduction to Electrical Maintenance Chlorine Safety - Awareness Operation of Wastewater Treatment Plants Vol. WWOT-2 6 months $22.55 $1.25 Introduction to Microsoft Outlook 2019/Office 365 Operation of Wastewater Treatment Plants Vol. II _ Wastewater Collection Class C Exam (70% or better) Certifications/Licensure End of Modules Class "C" Wastewater License 12 months $24.05 $1.50 Wastewater Operator, Trainee PDTP Endpoint $24.05 to Page 10 of 20 Professional Development & Training Program Plan Document Wastewater Operator (WWOR) Professional Development & Training Modules Range $31.05 $41.05 Hourly Step Rate Increase Entry 0 months $31.05 WWOR-1 6 months $32.30 $1.25 Interpersonal Communication ■ Basic Water & Wastewater Pump Maintenance Computer Skills for the Workplace WWOR-2 6 months $33.80 $1.50 Project Management Fundamentals Series Purchasing Fundamentals WWOR-3 6 months $34.80 $1.00 Effective Business Writing Introduction to Microsoft Excel WWOR-4 6 months $36.55 $1.75 Leadership Suite ■ Wastewater Treatment Capacity to Meet Projected Growth Certifications/Licensure End of Modules to Class "B" Wastewater License 36 months $38.55 $2.00 Class "A" Wastewater License (Optional) 60 months $41.05 $2.50 Wastewater Operator PDTP Endpoint $41.05 Page 11 of 20 Professional Development & Training Program Plan Document Chief Wastewater Operator (WWCO) Professional Development & Training Modules Range $38.55 $54.05 Hourly Step Rate Increase Entry 0 months $38.55 WWCO-1 6 months $40.55 $2.00 Certified Supervisor Professional OSHA General Industry WWCO-2 6 months $42.80 $2.25 New Manager Suite Employment Law Fundamentals WWCO-3 6 months $45.30 $2.50 Microsoft Office 2019/365 Suite Mastery of Business Fundamentals Purchasing Fundamentals WWCO-4 I 6 months $47.05 $1.75 SCADA Systems Business Budgeting for Beginners WWCO-5 6 months $49.05 $2.00 Project Management Suite to Effective Utility Leadership Practices WWCO-6 (optional) 6 months $51.55 $2.50 Train the Trainer Develop training program for CEUs and obtain proper approval Certifications/Licensure End of Modules Class "A" Wastewater License 60 months $54.05 $2.50 Chief Wastewater Operator PDTP Endpoint $54.05 Page 12 of 20 Professional Development & Training Program Plan Document Water Operator, Trainee (WOT) Professional Development & Training Modules Range $20.05 $23.55 Hourly Step Rate Increase Entry 0 months $20.05 WOT-1 6 months $21.30 $1.25 Introduction to Electrical Maintenance Chlorine Safety -Awareness Operation of Water Treatment Plants Vol I WOT-2 6 months $22.55 $1.25 Introduction to Microsoft Outlook Operation of Water Treatment Plants Vol. 17 Water Treatment Class C Exam (70% or better) Certifications/Licensure End of Modules Class "C" Water License 12 months $24.05 $1.50 Water Operator, Trainee PDTP Endpoint $24.05 to Page 13 of 20 Professional Development & Training Program Plan Document Water Operator (WOR) Professional Development & Training Modules Range $30.05 $40.05 Hourly Step Rate Increase Entry 0 months $30.05 WOR-1 6 months $31.30 $1.25 Interpersonal Communication Basic Water & Wastewater Pump Maintenance Computer Skills for the Workplace WOR-2 6 months $32.80 $1.50 I Project Management Fundamentals Series Purchasing Fundamentals WOR-3 6 months $33.80 $1.00 Effective Business Writing Introduction to Microsoft Excel WOR-4 6 months $35.55 $1.75 Leadership Suite Purified Water Technology Evaluation Project Certifications/Licensure millm End of Modules Class "B" Water License i 36 months $37.55 $2.00 to Class "A" Water License (optional) 60 months $40.05 $2.50 Water Operator PDTP Endpoint $40.05 Page 14 of 20 Professional Development & Training Program Plan Document Chief Water Operator (WCO) Professional Development & Training Modules Range $37.55 $53.05 Hourly Step Rate Increase Entry 0 months $37.55 WCO-1 6 months $39.80 $2.25 Certified Supervisor Professional OSHA General Industry WCO-2 6 months $41.80 $2.00 New Manager Suite Employment Law Fundamentals WCO-3 6 months $44.30 $2.50 Microsoft Office 2019/365 Suite Mastery of Business Fundamentals Purchasing Fundamentals WCO-4 6 months $46.05 $1.75 SCADA Systems Business Budgeting for Beginners WCO-5 6 months $48.05 $2.00 Project Management Suite to Effective Utility Leadership Practices WCO-6 (optional) 6 months $50.55 $2.50 Train the Trainer Develop training program for CEUs and obtain proper approval Certifications/Licensure End of Modules Class "A" Water License 60 months $53.05 $2.50 Chief Water Operator PDTP Endpoint $53.05 Page 15 of 20 Professional Development & Training Program Plan Document Course Catalog to Page 16 of 20 Professional Development & Training Program Plan Document COURSE SOURCE LOCATION DURATION Basic Water& Wastewater Pump Maintenance TREED In-Person 1 Day This one-day course is designed to give the water and wastewater operator a basic understanding of how centrifugal and positive displacement pumps operate and what is required to keep them well maintained. Business Budgeting for Beginners UF Virtual 6 Weeks During this course you will be introduced to different strategies employed during the budgeting process, the techniques and tools that are commonly used to make budgeting forecasts, the components of a basic operating budget, and how businesses make certain decisions that may impact their budgeted amounts. Certified Supervisor Professional Certificate UF Virtual 4 Months This is certificate program. The program will address modern supervisor skills, planning and organizing, leadership and motivation techniques, foundations of project management and more Chlorine Safety-Awareness FWPCOA Online Self-Paced The course is self-paced and consists of a slide presentation. The course does not provide an audio narrative. Please view the course lessons and complete the end of course examination.You will be provided 3 attempts to pass the examination with a score of 70% or better. Computer Skills for the Workplace UF Virtual 6 Weeks This course is designed to provide the fundamental computer competencies you need to survive and prosper in today's fast-changing workplace. You will learn how to implement the powers of modern office software to work faster and more efficiently. This course will also focus on practical applications for software most common to the workplace. Diversity Training for Employees and Managers UF Virtual 3 Months The course brings people together by focusing on principles like respect, acceptance, and inclusivity. It is designed to help employees and managers gain a better understanding of the skills, characteristics, and talents that each person brings to the table regardless of their background. The class emphasizes the need to communicate, negotiate, and collaborate in a diverse environment both internally and externally. Effective Business Writing UF Virtual 3 Months By the end of this course,you'll know the secret to developing powerful written documents that immediately draw readers in and keep them motivated to continue until your very last, well-chosen word. Effective Utility Leadership Practices TREED In-Person 2 Days This course will provide an understanding of the technical/compliance obligations,planning, documenting, progress, necessary to be an effective leader. It will also help you to effectively communicate with the public, using listening, speaking, and writing skills as assets. This two-day program will focus on the key elements of managing systems, leading people, and developing professionalism in one's career. Employment Law Fundamentals UF Virtual 3 Months This course will provide the basics of employment law assist in hiring, evaluation and management, and termination of employees. Page 17 of 20 Professional Development & Training Program Plan Document COURSE SOURCE LOCATION DURATION Interpersonal Communication UF Virtual 3 Months This course will show you how to manage the conscious and unconscious codes of meaning people send to each other and how to respond with appropriate codes in turn. You will explore concepts of verbal and nonverbal expression, including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences. Introduction to Electrical Maintenance TREED In Person 3 Days In this course, you are introduced to three-phase electrical motor controls. You will learn how to properly use various types of meters to collect operating data and troubleshoot these motors. You will also assemble working motor control circuits, such as holding,interlock, low voltage, and float-controlled circuits. Actual case studies are used to familiarize you with the data and math required for motor and pump evaluation. Introduction to Lift Station Maintenance TREEO Virtual 1 Day This class is designed to give the student an overview of the day-to-day operation and maintenance of wastewater lift stations. Subjects covered will include types of lift stations, lift station operating principles, components, routine PM requirements and basic troubleshooting techniques. Introduction to Microsoft Excel UF Virtual 6 Weeks This course will introduce you to Excels basic functions and uses. Through hands-on lessons,you will learn numerous shortcuts to set up worksheets quickly and efficiently.You will also learn how to use the function wizard to calculate statistics, future values, and more. Introduction to Microsoft Outlook 2019/Office 365 UF Virtual 6 Weeks You will learn to save, sort, organize, and read email messages. Set appointments along with reminders, so you'll never miss an important date! Store and search through names of important people and their contact information and create task lists to help you make progress on different pro ects. Leadership UF Virtual 8 Weeks This course will provide the principles of great leaders and the knowledge to achieve success in your professional and personal life. Leadership Suite UF Virtual 3 Months This course will provide the essential skills needed for effective leadership. You will learn the components of a successful team and the stages of its development well, as real-life examples and scenarios to help you identify with the team-building process. Mastery of Business Fundamentals UF Virtual 3 Months You'll understand the significance of strategic planning and discover how external and internal environmental factors affect an organization. You'll learn about organizational structures, performance measurements, financial investment models, budgeting, ethics, workplace politics, and more! This course will provide you with in-depth knowledge of the business environment. New Manager Suite UF Virtual 6 Weeks This class will teach you how to make a successful transition from employee to manager. You'll learn how to manage your time so that you can deal with the constant demands of a managerial job. You will learn the skills required to delegate responsibility and motivate your employees. Page 18 of 20 Professional Development & Training Program Plan Document COURSE SOURCE LOCATION DURATION Operation of Wastewater Treatment Plants Vol. I & II Sac/CA Online 6 Months The purpose of this course is to provide instruction in the fundamental principles involved in wastewater treatment plant operation. Wastewater treatment practices vary widely across the country;however, several distinct processes can usually be identified in any treatment lant. Operation of Water Treatment Plants Volume I & II Sac/CA Online 6 Months The purpose of this course is to provide instruction in the fundamental principles involved in water treatment plant operation. Water treatment practices vary widely across the country; however, several distinct processes can usually be identified in any treatment lant. OSHA General Industry TREED In-Person 5 Days This course covers OSHA Standards, policies, and procedures in general industry. Topics include scope and application of the OSHA General Industry Standards, general industry principles and special emphasis on those areas in general industry which are most hazardous. Project Management Fundamentals I UF Virtual 6 Weeks In this course, an experienced Project Management Professional will help you master the essentials of project management. You will become an indispensable member of your project team by discovering and mastering the critical concepts you need to plan, implement, control, and close any type of roject. Project Management Fundamentals Series UF Virtual 6 Weeks This course will provide the essential management skills and practical applications needed in all industries. You will learn to properly plan, implement, control, and close projects and gain examples of actual projects and how each of these essential skills applies in the real world. Project Management Suite UF Virtual 6 Weeks This course is designed to assist in the mastery of the critical skills needed for planning implementing, controlling, and closing any project. By the end of this series, you will have the important project management skills you need to become an indispensable part of any team. Pumping Systems Operations and Maintenance TREED In-Person 2 Day This"how-to"class will help the water or wastewater operator and mechanics to understand how centrifugal pumps operate and perform basic pump maintenance. Subjects covered include centrifugal pump theory, reading pump curves, normal maintenance requirements, replacement of packing, mechanical seals, impellers, wear rings and shaft sleeves. Purchasing Fundamentals UF Virtual 6 Weeks This course is designed to define internal customer needs, generate purchase requisitions, and purchase orders, manage supplier deliveries, maintain records, manage budgets, and more. Purified Water Technology Evaluation Project FWPCOA Online Self-Paced Purified Water Technology Evaluation Project: Results, Findings, Next Steps - Florida Water Resources Journal, September 2019. SCADA Systems TREED In-Person 2 Day This program is designed to provide utility staff with a deeper understanding of SCADA, control systems, their essential components,as well as keeping an eye trained on safety. It will provide water and wastewater utility staff the fundamental knowledge of SCADA including SCADA controls, and safety issues to understand how such systems can be used to increase system performance. Page 19 of 20 Professional Development & Training Program Plan Document COURSE SOURCE LOCATION DURATION Train the Trainer TREED In-Person 3 Days This course is designed to help participants gain basic training competencies and enhance their skills and capabilities. Practical application exercises are used in conjunction with course materials to teach students how to design and deliver an effective environmental training program. Unidirectional Flushing Workshop TREED In-Person 1 Day Periodic flushing of the water distribution system is one of the best methods a utility can use to ensure that the system is operating at peak efficiency and water supplied to customers is plentiful and good quality. This class will include basic distribution system hydraulics, flushing program objectives, tool and equipment requirements, valve, and hydrant operation, flushing program design, data collection, customer relations and dichlorination techniques. Wastewater Treatment Capacity to Meet Projected FWPCOA Virtual Self-Paced Growth Wastewater Treatment Capacity Strategy to Meet Projected Growth - Florida Water Resources Journal, October 2019. Water Distribution Systems Level 2 &3 Online Online Self-Paced This course meets the prerequisites of the Florida Department of Environmental Protection (FDEP) Operator Certification Program (OCP) for taking the Level 3 (entry level) and Level 2 (mid-level) Water Distribution System Operator state exam. Water Distribution Systems Pipes and Valves TREEO In-Person 1 Day This course is designed to give the student an overview of how to identify and maintain the pipes and valves commonly found in a water distribution system. Subjects covered include piping dynamics, types of pipes and fittings, pipe joining methods, types of valves, proper valve operation, basic valve maintenance and troubleshooting techniques. Page 20 of 20 I `gyp/y CO(JA,_ I Professional Development & Training Program Participant Agreement I, , hereinafter to referred to as "Participant", employee of the Clay County Utility Authority, hereinafter referred to as "CCUA" have read and understand the provisions of the CCUA Professional Development&Training Program"PDTP"and voluntarily agree to enter the PDTP for the position, effective the day of I understand that my entry into the PDTP is voluntary and requires that I progress through,and successfully complete all training modules as required within the timeframe outlined in the attached document. I understand that I will be given opportunities as provided in the PDTP to receive counseling, remedial training, and other assistance appropriate to facilitate my success. I further understand all adjustments to my compensation shall be consistent with the PDTP and I will no longer be eligible to receive merit increases. (employee initials) I understand failure to progress through and successfully complete all training as required will result in my removal from the PDTP as a participant and shall be just cause for disciplinary action up to and including termination from employment. (employee initials) CCUA hereby agrees that it will make a good-faith effort to ensure that all appropriate training and measures as defined in the attached PDTP will be provided to Participant. Should it be impossible or impracticable,in the opinion of the PDTP Committee and Chief Human Resources Officer,to complete the PDTP within the scheduled timeframe for reasons not attributable to the employee, the timing of the Program will be adjusted as appropriate to facilitate continued participation and success in the Program by the employee. CCUA reserves the right to change the content of this program as appropriate so as determined by PDTP Committee and the Chief Human Resources Officer to comply with changes in processes, responsibilities, or technologies, or with external directives, or factors (i.e., changes in legal standards or requirements). CCUA shall use its best efforts to minimize any adverse employment actions resulting from such changes. Participant Printed Name(First and Last) Participant Signature Date Chief Human Resources Signature Date Documents Received: PDTP Policy (participant initials) PDTP Plan Document (participant initials) PDTP Outline (participant initials)