HomeMy WebLinkAboutFYI BOS Email Janice Loudermilk
Subject: FW: BOS Contact Form
From: Dennis Ragosta
Sent: Friday,June 17, 2022 8:56 AM
To: 'KLMUSSER@ATT.NET'<KLMUSSER@ATT.NET>
Subject: RE: BOS Contact Form
Good morning Mr. Musser,
Thank you for taking time out of your day and making us aware of your concern. I serve as CCUA's Public and
Governmental Affairs representative, so if you have any issues moving forward, please feel free to reach out to me
directly.
CCUA operates and maintains the distribution system for the potable water, wastewater, and reclaimed water systems
that serve the people living in Eagle Harbor. The Crossings Community Development District (CDD) owns the systems.
CCUA understands the source of the snails is the reclaimed water storage pond owned and operated by the CDD.
CCUA reclaims wastewater from the Fleming Island communities through our Fleming Island Regional Water Reclamation
Facility (WRF). We pump the reclaimed water to the storage pond noted above. Foreign objects and creatures, such as
snails, do not have an entry point into the system between our WRF and the storage pond.We included below a photo of
the system and storage pond being discussed.
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To our knowledge the Crossings CDD remains the sole entity responsible for the operation and maintenance of the storage
pond including the pumping system from the storage pond into the reclaimed water distribution system. CCUA does not
have any control of or obligation to maintain the storage pond where the snails enter the reclaimed water system. We
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will point out the notifications that the reclaimed water system is down for maintenance come from the Eagle Harbor
Community(i.e. Crossings CDD). CCUA does not have any role in that process or receive those notifications.
We understand the Crossings CDD has struggled with this issue for years. We have recommended the CDD reach out to
professionals who specialize in controlling the populations of these types of gastropods.We sympathize with your
frustrations because we understand the snails are small enough to pass through the meter veins and cause problems
with the irrigation systems. We appreciate your willingness to communicate your issues with the Crossings CDD. We join
you in hoping the CDD will be able to find a sustainable solution to this issue
Thanks,
Dennis Ragosta
Public and Governmental Affairs
Office: 904-272-5999
Cell: 904-219-4116
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From: KLMUSSER@ATT.NET<KLMUSSER@ATT.NET>
Sent:Thursday,June 16, 2022 11:54 AM
to To: bosweb@bos.clayutilitv.org
Subject: BOS Contact Form
This Message Is From an External Sender
This message came from outside your organization.
Name: Kurt L Musser
Email: KLMUSSER@ATT.NET
Phone 9044769038
Number:
Service 1440 Creeks Edge Ct, Fleming Island, FL 32003
Address:
Department: Supervisors, Board
I am requesting a formal inquiry into all of the foreign matter/live critters and snails that are
clogging up my reclaimed water irrigation system.. I have photos and videos of all the
Questions or problems that are persistent and before I seek any possible legal action, I would like the
Comments: CCUA to investigate the problem. I live in Eagle Harbor and the GM, Steve Anderson, says it
is your responsibility to measure the quality standards for the reclaimed water coming into my
irrigation system. Please have someone contact me so I can show them all of the
photos/videos taken over the last several years..
We invite you to take a survey on this interaction: https://www.surveymonkey.com/r/VYJ37RZ
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Florida has a very broad Public Records Law. Virtually all written communications to or from CCUA and its
employees are public record and are subject to disclosure to the public and media upon request. Under Florida
law, e-mail addresses are public records. If you do not want your e-mail address released in response to a
public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in
writing. The information contained in this email and/or attachment(s)may be confidential and intended solely
for the use of the individual or entity to whom it is addressed.
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