HomeMy WebLinkAboutFYI BOS email re VacCon Team Janice Loudermilk
From: Jeremy Johnston
Sent: Thursday, December 15, 2022 5:20 PM
To: Janice Loudermilk; David Rawlins, Jr.; Dennis Ragosta
Cc: Darryl Muse
Subject: RE: BOS Contact Form
Janice,
Thank you for following-up with the customer.
Respectfully,
Jeremy D.Johnston, MBA, PE
(Licensed in Florida)
Executive Director
Clay County Utility Authority
Office: 904-213-2477
Mobile: 904-237-2133
ca
From:Janice Loudermilk<jloudermilk@clayutility.org>
-o Sent:Thursday, December 15, 2022 3:35 PM
To:Jeremy Johnston <jjohnston@clayutility.org>; David Rawlins,Jr. <drawlins@clayutility.org>; Dennis Ragosta
<dragosta@clayutility.org>
= Subject: FW: BOS Contact Form
m
NOTE TO FILE
I called the customer today at 3:13pm at the number he provided to address his concern regarding the number of staff
members working in front of his home.
The gravity sewer mains located along this section of Botany Street are maintained quarterly and also just before
Thanksgiving and Christmas in an attempt to avoid any
potential sanitary sewer overflow either into the environment or into our customer's homes.
Due to safety concerns we cannot send just one or two staff members to perform the cleaning and maintenance of the
lines.
I explained this crew will always have additional staff available on site due to the open manholes and assisting with
traffic around the work area.
I thanked him for his concern and told him I appreciated him taking the time to share his thoughts with us.
He did not request any additional follow-up from staff or the Board.
Janice Loudermilk
Clay County Utility Authority
Distribution& Collection Administrator
Board of Supervisors Recording Secretary
(904)213-2464
From: jw bigdog@comcast.net<iw bigdog@comcast.net>
Sent:Thursday, December 15, 2022 12:57 PM
To: bosweb@bos.clayutility.org
Subject: BOS Contact Form
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This Message Is From an Untrusted Sender
You have not previously corresponded with this sender.
Name: Jeremy
Email: jw bigdog@comcast.net
Phone Number: 9044405094
Service Address: 2240 Botany Street
Department: Supervisors, Board
Why do you send 4 or 5 other trucks out with the vac truck. All they ever do is sit around and talk. It
Questions or seems like an extreme waste of manpower and resources. I see them on my street about every 4
Comments: weeks or so and it's the same thing. One vac truck and 4-5 pickup trucks.
We invite you to take a survey on this interaction: https://www.surveymonkey.com/r/VYJ37RZ
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