HomeMy WebLinkAboutFYI Customer Compliment - Joseph Dean Alicia Baker
Subject: Joseph Dean Customer Compliment 00498862 3004 Tower Oaks Drive
From: Marla Champion <mchampion@clayutility.org>
Sent: Wednesday, May 31, 2023 9:25 AM
To: Ricky Deloach, II <rdeloach@clayutility.org>;Jeremy Johnston <ijohnston@clayutility.org>
Cc:Joseph Dean <idean@clayutility.org>
Subject:Joseph Dean Customer Compliment 00498862 3004 Tower Oaks Drive
Good Morning Gentlemen,
Customer Nancy S Goodin called to say thank you for Joseph Dean being so kind and professional when he went out for
a water quality test Friday 5/26/2023. Mrs. Nancy stated she's had good customer service before but our technician
went above and beyond for her and help locate an issue with her water softener! Mrs. Nancy said she's 76 years old and
doesn't always get treated kindly but Joseph sure treated her with the upmost respect and she was appreciative!
Thank you Joseph for representing CCUA so well!
Respectfully,
Manta,Cluunpi.on
cu Customer Service Supervisor
d Clay County Utility Authority
R 3176 Old Jennings Road
° Middleburg, FL 32068-3907
a" 904-272-5999 (Phone)
904-213-2497 (Fax)
customerservice@clayutility.org
mchampion@clayutility.org
i