HomeMy WebLinkAboutFYI Customer Compliment Alicia Baker
Subject: RE: 00616570 Martine Williams
From:Jeremy Johnston
Sent: Wednesday,June 28, 2023 8:26 AM
To: Marla Champion <mchampion@clayutility.org>; Diana Strickland <dstrickland@clayutility.org>
Cc: Claire Smith <csmith@clayutility.org>; Elaine Mojica <emojica@clayutility.org>; Kimberly Richardson
<krichardson@clayutility.org>;Jeff Wesselman <JWesselman@clayutility.org>
Subject: RE: 00616570 Martine Williams
Elaine and Claire,
Thank you for representing CCUA so well. We greatly appreciate and value your expertise and professionalism.
Marla,
Thank you for bringing this to our attention.
ca We greatly appreciate the Customer Service team. You are first and primary professionals our customer interacts with.
a All of you do a great job representing CCUA.
au
a:
R
o Respectfully,
E Jeremy D.Johnston, MBA, PE
ti (Licensed in Florida)
a Executive Director
Clay County Utility Authority
Office: 904-213-2477
Mobile: 904-237-2133
From: Marla Champion <mchampion@clayutility.org>
Sent:Tuesday,June 27, 2023 4:16 PM
To: Diana Strickland <dstrickland@clayutility.org>;Jeremy Johnston <jjohnston@clayutility.org>
Cc: Claire Smith <csmith@clayutility.org>; Elaine Mojica <emojica@clayutility.org>
Subject:00616570 Martine Williams
Good Afternoon,
Customer, Martine Williams, came in to say thank you for Elaine Mojica and Claire Smith for their superb customer
service! He was so grateful for their professionalism. Mr. Williams had a leak and Elaine was able to assist him over the
phone and Claire was able to help him with his leak credit and getting it notarized.
Thank you ladies for your great customer service. We appreciate you representing CCUA so well!
Respectfully,
fl an a,Clu npioVli
Customer Service Supervisor
Clay County Utility Authority
3176 Old Jennings Road
i
Middleburg, FL 32068-3907
904-272-5999 (Phone)
904-213-2497 (Fax)
customerservice@clayutility.org
mchampion@clayutility.org
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