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HomeMy WebLinkAbout14.b LEAK_DETECTION_PROGRAM September 2023 Gimpy c _..) � - CLAY COUNTY UTILITY AUTHORITY 6,��� MEMORANDUM TO: Board of Supervisors FROM: Jeremy Johnston DATE: 12/21/23 RE: Conserving Clay Leak Detection Results As you are aware, our staff continues to be very successful in providing proactive customer outreach to promote conservation and reduce the wasteful use of our valuable drinking water supply. The 3-day consecutive usage report generated through the Advanced Metering Infrastructure(AMI)provides data that is very useful in helping our customers identify water leaks they were not aware of and help them save money. In the process, we not only significantly increase customer satisfaction, but we also help conserve our water resource. Conserving Clay has been an important part of our operations since December 2014. Our efforts from December 2014 to the most current results dated September 2023, have resulted in the conservation of 354.735 MGAL. We have also helped the 29,312 customers involved save an average of$57.79 per month on their utility bill. The graphed examples below illustrate the number of customers we contact monthly and their average savings resulting from our outreach program. Number of Customer Contacts by Fiscal Year 600 — 500 I 400 - — 300 Ii—Ji— ' i. i 111 II 200 lt 11 100liI O`er°met ,e�sc) `��s0 ,���a� ��tJ'7> ��t. P•Q �'b ,J§e ,J.� PJ�Jy� �e�•0 �° Oe cieQ ■2019/20 ■2020/21 -2021/22 2022/23 Average Customer Savings Per Month $200.00 $1so.00 $160.00 $140.00 $120.00 $100.00$80.00 $60.00 $40.00 $20$0 iili IlL liii Iii. I I ■ er°met ,e�°e� `e�Qet ���t� �t�atJ a�r P,�� 4\aJ J�e ���J �y� �ec \-\° Oe 49 •2019/20 •2020/21 2021/22 2022/23