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07.a EDB Biennial Report 2022_2023
EXECUTIVE SUMMARY AGENDA ITEM: 2022/2023 Biennial Engineering Evaluation and Report Professional Engineering Services Agreement/RFQ 23/23-A20 CCUA Project No. 2023-079 Date: February 1, 2024 BACKGROUND: The Clay County Utility Authority's (CCUA) Clay County, Florida Utility System Revenue Bond Resolution ("Resolution") requires the preparation of a Biennial Report. The Resolution requires CCUA to contract with a consulting Engineer every (2) two years to complete the report. The resolution also requires the consulting Engineer provide recommendations and comments regarding the utility system maintenance,repair,operations,expansion,future service demands,and efforts to ensure adequate funding of the utility. Kimley Horn and Associates, Inc. (KHA) was selected based on their response to RFQ 2022/2023-A20 for preparation of CCUA's Biennial Engineering Evaluation and Report by the Board of Supervisors at its July 5, 2023, meeting. CCUA has negotiated and executed a continuing contract with KHA to provide biennial engineering services. Supplemental Agreement No. 1 was authorized by the Board on August 1, 2023, for preparation of the 2022/2023 Biennial Report. Staff attached the 2022/2023 Biennial Report for the Board of Supervisors information. RECOMMENDATION: Kelly Smith,P.E. from KHA. will provide a summary presentation of the 2022/2023 Biennial Report and answer questions for the Board of Supervisors at the February 6, 2024 meeting. ATTACHMENTS: 2022/2023 Biennial Engineering Report CLAY COUNTY UTILITY AUTHORITY BIENNIAL ENGINEERING EVALUATION AND REPORT FISCAL YEARS 2022 AND 2023 2024 :)\-PN( COON), Kimy ) Horn_ f Clay County Utility Authority Biennial Engineering Evaluation and Report Fiscal Years 2022 and 2023 January 2024 THIS IS TO CERTIFY THAT THE ENCLOSED 01111/I/,, CIVIL ENGINEERING CALCULATIONS WERE � 51.A! E ,, PERFORMED BY ME OR UNDER MY DIRECT Elk[ a ! SUPERVISION. * e No, 69876 e* — -a: * :a Z Kelly B. Smith, P.E. 0 STATE OF A-▪ C R10v-/ ��, Florida Registration Number#69876 • f P®O s,oeos li t QNRt: lN\ Kimley-Horn and Associates, Inc. 12740 Gran Bay Parkway West, Suite 2350 Jacksonville, Florida 32258 DATE: Kimley>>)Horn TABLE OF CONTENTS EXECUTIVE SUMMARY ES-1 INTRODUCTION ES-1 WATER,WASTEWATER,AND RECLAIMED WATER FACILITIES ES-1 REGULATORY COMPLIANCE ES-1 CAPITAL IMPROVEMENT PROGRAM ES-2 FINANCIAL REVIEW ES-3 SUMMARY AND CONCLUSIONS ES-3 1.0 INTRODUCTION 1-1 1.1 BACKGROUND 1-1 1.2 PURPOSE 1-1 1.3 AVAILABLE INFORMATION 1-1 1.4 SERVICE AREA 1-2 2.0 ORGANIZATION AND MANAGEMENT 2-1 2.1. OPERATIONS 2-1 2.2. LEGAL COUNSEL 2-2 2.3. CONSULTING ENGINEER 2-3 3.0 WATER, WASTEWATER, AND RECLAIMED FACILITIES 3-1 3.1 CUSTOMERS AND ERCs 3-1 3.2 WATER FACILITIES 3-5 3.2.1 RAW WATER SUPPLY 3-5 3.2.2 WATER TREATMENT FACILITIES 3-6 3.2.3 WATER TRANSMISSION AND DISTRIBUTION 3-6 3.2.4 WATER SYSTEM CONDITION 3-9 3.3 WATER RECLAMATION FACILITIES 3-10 3.3.1 WASTEWATER COLLECTION AND TRANSMISSION 3-12 3.3.2 RECLAIMED WATER TREATMENT 3-12 3.3.3 WASTEWATER SYSTEM CONDITION 3-13 3.4 RECOGNITION 3-13 4.0 REGULATORY COMPLIANCE 4-1 4.1. WATER SYSTEM REGULATIONS 4-1 4.1.1 CONSUMPTIVE USE PERMIT 4-1 4.1.2 LEAD AND COPPER RULE 4-2 4.2. WASTEWATER SYSTEM REGULATIONS 4-2 4.2.1 SENATE BILL 64 4-2 4.2.2 ASSET MANAGEMENT RULES 4-4 5.0 CAPITAL IMPROVEMENT PROGRAM (CIP) 5-1 5.1 INTRODUCTION 5-1 5.2 CAPITAL IMPROVEMENT PROGRAM 5-2 5.3 SUMMARY 5-2 CCUA Biennial Engineering Evaluation and Report iii Kimley>>>Horn 6.0 FINANCIAL REVIEW 6-1 6.1 GENERAL 6-1 6.2 BOND RESOULTION AND COVENANTS 6-3 6.3 OPERATION AND MAINTENANCE 6-3 6.4 ANNUAL BUDGET 6-3 6.5 RATES 6-5 6.5.1 RATES, FEES,AND CHARGES 6-6 6.5.2 REVENUES 6-9 6.5.3 OPERATING EXPENSES 6-11 6.5.4 NET REVENUES 6-12 6.5.5 RENEWAL AND REPLACEMENT 6-13 6.5.6 DEBT SERVICE COVERAGE(RATES COVENANT) 6-13 6.6 BOOKS AND RECORDS 6-14 6.7 ANNUAL AUDIT 6-14 6.8 INSURANCE 6-15 6.9 SUMMARY 6-18 7.0 CONCLUSIONS 7-1 TABLES Table ES-1 Summary of Approved CIP ES-2 Table 3-1 Historic ERCs and Flows 3-1 Table 3-2 Water Treatment Facilities 3-5 Table 3-3 Water Treatment Facility Capacities 3-7 Table 3-4 Active Raw Water Wells 3-8 Table 3-5 Summary of Water Reclamation Facilities 3-10 Table 3-6 Reclaimed Water Flows 3-13 Table 3-7 Awards and Recognition 3-13 Table 4-1 Summary of Plan to Eliminate Non-Beneficial Surface Water Discharges 4-3 Table 4-2 Summary of RIB Capacity 4-4 Table 4-3 Discharge Elimination Plan Preliminary Schedule 4-4 Table 5-1 Summary of Approved CIP 5-2 Table 6-1 Outstanding Long-Term Debt 6-1 CCUA Biennial Engineering Evaluation and Report iv Kimley>>>Horn Table 6-2 Annual Debt Service on Outstanding Long Term Debt 6-2 Table 6-3 Fiscal Year 2024 Adopted Operating Budget 6-4 Table 6-4 Schedule of Current Rates and Charges 6-6 Table 6-5 Revenue from Charges for Service 6-10 Table 6-6 Miscellaneous Revenue 6-10 Table 6-7 Interest Income 6-11 Table 6-8 Connection Fees 6-11 Table 6-9 Revenue 6-11 Table 6-10 Operating Expenses 6-12 Table 6-11 Net Revenues 6-13 Table 6-12 Renewal and Replacement 6-13 Table 6-13 Debt Service Coverage 6-14 Table 6-14 Insurance Coverage 6-16 FIGURES Figure 1-1 Overview of CCUA System 1-3 Figure 3-1 CCUA Existing Water Treatment Facilities 3-2 Figure 3-2 CCUA Existing Water Reclamation Facilities 3-3 Figure 3-3 CCUA Existing Reclaimed Water Facilities 3-4 CCUA Biennial Engineering Evaluation and Report v Kimley>>)Horn APPENDICES A Organization Chart B Water Site Visit Summary Sheets C Wastewater Site Visit Summary Sheets D Capital Improvement Plan E CCUA Integrated Water Resources Plan F CCUA's Plan to Eliminate Non-Beneficial Surface Water Discharges G Executive Directors Annual Report H Resolution No. 2023/2024-01 CCUA Biennial Engineering Evaluation and Report vi Kimley>>>Horn EXECUTIVE SUMMARY INTRODUCTION Florida's State Legislature created the Clay County Utility Authority (CCUA) in June 1994 as an Independent Special District. In accordance with the 1994 Bond Resolution, CCUA prepares a Biennial Engineering Evaluation and Report to affirm bond compliance. The purpose of this report is to summarize the biennial inspections and provide comments regarding CCUA's system maintenance, repair, operations, expansion requirements, and future service demands. This report provides a summary of the system evaluation for Fiscal Years 2021/2022 and 2022/2023. CCUA selected Kimley-Horn & Associates Inc. (Kimley-Horn) through a competitive qualification process as the Consulting Engineer to evaluate and review the water, wastewater, and reclaimed water operations and revenue pursuant to Section 5.14 of CCUA Utility System Revenue Bond Resolution. WATER, WASTEWATER, AND RECLAIMED WATER FACILITIES CCUA's existing and planned infrastructure generally serves unincorporated Clay County including a portion of Brevard County within Keystone Heights. CCUA also maintains interlocal agreements to wholesale water to JEA in the north and to receive reclaimed quality water from the Town of Orange Park. The potable water facilities include raw water supply, treatment, water storage, high service pumping and distribution. In addition to the twenty-two (22) water treatment facilities, CCUA operates and maintains 48 active raw water withdrawal wells and approximately 717 miles of water distribution pipe. The wastewater system consists of collection, treatment, and effluent disposal include reclaimed water for public access reuse. In addition to the seven (7)water reclamation facilities, CCUA operates and maintains approximately 484 miles of gravity pipe, approximately 222 miles of force main, and 189 lift stations. The reclaimed water system is comprised of the seven (7) water reclamation facilities, and nine (9) reclaimed water storage and pumping facilities. In addition to the treatment and storage facilities, CCUA operates and maintains approximately 225 miles of reclaimed water distribution pipe. Kimley-Horn and CCUA conducted site visits at several water and wastewater facilities. Each site visit found there to be little to no deterioration, the facility to be in good condition and very well maintained. Due to CCUA's proactive maintenance approach facilities and infrastructure are well maintained. REGULATORY COMPLIANCE CCUA maintains a strong regulatory compliance program, which focuses on water, wastewater, and reclaimed water. The program includes permitting, monthly, quarterly, annual, and biannual reporting. Through their proactive regulatory approach,they foster good working relationships with permitting entities. CCUA has four (4) approved consumptive use permits which authorize water use throughout the service area. These permits authorize a total of 81 wells, of which 48 are active, to withdrawal 14,167.28 million gallons of groundwater per year. The Florida Department of Environmental Protection requires that public water supply systems conduct water quality testing to ensure that drinking water meets water quality standards for lead and copper.CCUA is meeting all lead and copper requirements. CCUA Biennial Engineering Evaluation and Report ES-1 Kimley>>>Horn In June 2021, the Governor of Florida signed Senate Bill 64 into law. A key component of this bill includes the elimination of surface water discharges from wastewater treatment facilities. CCUA has completed and submitted a Surface Water Elimination Plan and is on track to remain in compliance with all surface water elimination target dates set forth in the Surface Water Elimination Plan. CAPITAL IMPROVEMENT PROGRAM CCUA's Revenue Bond Resolution requires the development of a capital improvement program. The planning involved in the development of the capital improvement program is essential for the proper operation of CCUA and the preservation of the existing physical assets. CCUA has a well-established planning process for capital projects that provide efficient implementation of required improvements to existing facilities and is forward thinking in the anticipation of growth within the service area. CCUA maintains the CIP through a cooperative effort between the Executive Director, Chief Engineering, Chief Operations Officer, and Chief Financial Officer, as well as key department leadership and staff. Table ES- 1 provides a summary of the approved capital improvement program through Fiscal Year 2027/2028. CCUA defines the capital improvement program by three categories: Renewal, Replacement, and Betterment; System Expansion; and Alternative Water Supply. Renewal, Replacement, and Betterment includes a variety of water and water reclamation infrastructure improvements. System Expansion includes projects that directly impact the expansion of capacity at water and water reclamation facilities, the extension of water, wastewater, and reclaimed water infrastructure, as well as the interconnection of reclaimed water systems. The Alternative Water Supply projects focus on expanding the use of alternative water supplies such as reclaimed water, potential harvesting of stormwater, and the development of a demonstration program to produce purified water from treated wastewater. TABLE ES-1 SUMMARY OF APPROVED CIP Category FY22/23 FY23/24 FY24/25 FY25/26 FY26/27 FY27/28 Total Renewal, Replacement& $ 20,836,922 $29,803,592 $40,198,618 $31,875,846 $ 14,243,629 $ 10,344,676 $ 147,303,284 Betterment System $40,065,874 $72,514,127 $23,805,082 $26,128,050 $8,800,040 $8,008,000 $ 179,321,173 Expansion Alternative $ 1,417,053 $3,822,500 $4,188,600 $7,496,540 $2,000,000 $2,000,000 $20,924,693 Water Supply Total $62,319,850 $106,140,220 $68,192,300 $65,500,436 $25,043,669 $20,352,676 $347,549,150 CCUA Biennial Engineering Evaluation and Report ES-2 Kimley>>>Horn FINANCIAL REVIEW As a Special Legislative District, CCUA operated like a publicly owned utility and manages its finances and operations through an enterprise fund, reliant on user rates or charges to recover the costs of continually providing water, wastewater, and reclaimed water services to the public. The Bond Resolution includes various covenants related to CCUA's finances, rates, and operations that CCUA must comply with. The covenants in the Bond Resolution include: • Operation and Maintenance • Annual Budget • Rats • Books and Records • Annual Audit • No Mortgage or Sale of the System • Insurance • No Free Service • No Impairment of Rights • Compulsory Sewer Connections • Enforcement of Charges • Covenants with Credit Banks and Insurers • Consulting Engineers • Unit Water and Sewer Bills • Collection of Connection Fees • Federal Income Taxation covenants, Taxable Bonds • Transfer for System to Special District The financial review presented in this report, finds that CCUA is compliant with the financial portions of the Bond Resolution. SUMMARY AND CONCLUSIONS Based on the review of CCUA operations, facility site visits and observations, and financial data provided by CCUA, CCUA is in full compliance with the covenants of the Bond Resolution. In summary: 1. The water, wastewater, reclaimed systems are properly maintained and in good condition. 2. The utility is complying with required State and Federal regulations governing the operation of the utility. 3. CCUA's debt service coverage ratios meet the requirements outlined in the Bond Resolution. 4. Based on the review of the CIP, it appears that CCUA has properly funded improvements related to Renewal, Replacement, and Betterment, System Expansion, and Alternative Water Supply. CCUA Biennial Engineering Evaluation and Report ES-3 Kimley>>>Horn 1 .0 INTRODUCTION 1 .1 BACKGROUND Florida's State Legislature created the Clay County Utility Authority (CCUA) in June 1994 as an Independent Special District. Effective October 1, 1994, the Clay County Board of Commissioners (BCC) conveyed all properties, assets, and operational responsibilities of the Clay County Water and Sewer authority to the Clay County Utility Authority. CCUA currently operates and maintains twenty-two (22) water treatment plants, seven (7) water reclamation facilities, and nine (9) reclaimed (or reuse)water storage and pumping facilities, along with the associated potable water distribution, wastewater collection and reclaimed water distribution systems. 1 .2 PURPOSE The Clay County Board of County Commissioners Bond Resolution of December 14, 1993, for the Utility System Revenue Bonds Series 1993A and the Utility System Revenue Refunding Bonds Series 1993B, requires CCUA to prepare a Biennial Engineering Evaluation and Report. The guiding resolutions require the report include the following: "Issuer shall, from time to time, employ consulting Engineers or other professionals to make an inspection of the System, at least once every two (2) years, and to submit to the Issuer a report with recommendations as to the proper maintenance, repairs, and additions to the systems to meet anticipated service demands and an estimate of the amount of money necessary for such purposes. Copies of such reports, recommendations and estimates made as hereinabove provided shall be filed with the Issuer for inspection by Bondholders, if such inspection is requested." The purpose of this report is to comply with the Bond Resolution and summarize the biennial inspections and provide recommendations and comments regarding CCUA's system maintenance, repair, operations, expansion requirements, and future service demands to ensure adequate funding of the utility. This report provides a summary of the evaluation of the system for Fiscal Years 2021/2022 and 2022/2023 along with an evaluation of the 5-year Capital Expenditure Plan including an evaluation of estimated costs and funds for the 5-year Capital Plan. 1 .3 AVAILABLE INFORMATION Sources of information used in the preparation of this Report included, but were not limited to,the following: 1. Capital Project Plans 2. Financial Statements 3. Interviews with Utility Personnel 4. On-site Observations 5. Integrated Water Resources Plan 6. Clay County Utility Authority's Plan to Eliminate Non-Beneficial Surface Water Discharges in Response to Senate Bill 64 7. Executive Director's Annual Report Fiscal Year 2022/2023 8. Keystone Heights Master Plan 9. Reclaimed Water Operating Protocol 10. Lift Station Assessment CCUA Biennial Engineering Evaluation and Report 1-1 Kimley>>>Horn 1 .4 SERVICE AREA CCUA's enabling legislation defines the service area as the unincorporated Clay County(County). CCUA's existing and planned infrastructure centers around the Town of Orange Park, Middleburg, Lake Asbury, Fleming Island, the City of Green Cove Springs, and the City of Keystone Heights. Figure 1-1 provides an overview of CCUA's service area. CCUA Biennial Engineering Evaluation and Report 1-2 • JEA state-Hwy-g A dir roO �. - i'z'9'S * e. . M � Town of Orange Park L v7* Y N /��� * i I a� *0 * Q i m Z H r� zX LP i a aa�p ,.� Green Cove Springs •,/ • • • �i/� �. �5tate y16o * State-Hwyi6 %�1 State-HwyZ3 G 2 N .G 2 fi N V y z \>,r e' 0 cn dk, 40Iy_ 1 1 * * ry A N Stage Rd-ro'o 1 Afo 1 0 2.25 4.5 9 Legend Figure 1-1 O CCUA Service * Water Treatment Miles Area Facilities Overview of CCUA System V Area Not Served by First Coast Kimley>> Horn CCUA CCUA WRF Expressway Major Roads CCUA Biennial Engineering Evaluation and Report 1-3 Kimley>>>Horn 2.0 ORGANIZATION AND MANAGEMENT CCUA must operate within the utility's enabling legislation. Chapter 94-491, Laws of Florida, Special Acts of 1994.The enabling legislation created a seven (7)member Board of Supervisors as the governing body. CCUA enabling legislation empowers the Board of Supervisors to consider and approve resolutions establishing rates, fees, and charges related to the cost of utility operations and capital expenditures. The enabling legislation also empowers the Board of Supervisors with authority to establish policies governing operations and services provided by CCUA. CCUA's enabling legislations requires the members of the Board of Supervisors to be qualified electors within Clay County and CCUA customers. Members of the Board of Supervisors are limited to two consecutive 3-year terms. The Clay County Board of Commissioners appoints six (6) of the Board Members. The Governor of the State of Florida appoints one (1) member of the Board of Supervisors. The seven (7) members of CCUA's Board of Supervisors who served during this reporting period included the following: 1. Wendell Davis, former Chairman 2. Dan Hodges, former Vice Chairman 3. Darren Roark, former Vice Chairmen 4. Jim Starnieri, current Chairman 5. Anna Lebesch, current Vice Chairwoman 6. David Gardella 7. Michael "Chris" McNees 8. Grady Williams, Jr., Esq. (also serves as legal counsel for CCUA) The Board of Supervisors maintains the responsibility of hiring an Executive Director to execute established policies and manage the daily operation of the utility. Jeremy D. Johnson, MBA, PE, currently serves as CCUA's Executive Director. The Board of Supervisors hired Jeremy D. Johnson as the Executive Director in March 2020. The enabling legislation defines CCUA's service area as the unincorporated areas of Clay County with potable water, wastewater, and reclaimed water services. Areas inside the County and outside CCUA's service territory include a small area in Oakleaf Planation served by JEA, the Town of Orange Park, and the Town of Green Cove Springs. CCUA is the large regional utility with the defined service territory for most of the County as shown in Figure 1-1. Within this territory, most serviced development is currently concentrated in the northeast quadrant of the County and in Keystone Heights. As the First Coast Expressway comes to completion, development is expected to expand most predominantly through the east central, and southeast parts of the County. 2.1 . OPERATIONS In 2020, CCUA management completed a reorganization of the utility around four(4)competencies. Under the Board of Supervisors and Executive Director, CCUA maintain an organizational structure centered on four divisions, Engineering, Operations, Finance, and Human Resources/Risk Management. CCUA's organizational structure includes a Public and Government Affairs Liaison who reports directly to the Executive Director.Within these divisions there are a total of 194 funded positions for fiscal year 2022/2023. The Operations Division includes several departments including, Facilities and Fleet Maintenance, Water Treatment, Wastewater Treatment, Environmental Compliance, SCADA, and Distribution and Collections. CCUA Biennial Engineering Evaluation and Report 2-1 Kimley>>>Horn The manager of each department reports to the Chief Operations Officer. In general, the division is responsible for operation and maintenance of the following: • Water treatment and distribution. • Wastewater collection, transmission, and treatment. • Reclaimed water production, transmission, and distribution. • Preventive and reactive maintenance of infrastructure. • Extension of new distribution and collection system infrastructure. • Operational environmental compliance reporting. • Field services for customers. • Locating existing utility infrastructure. • Maintenance of right of ways and easements. The Engineering Division includes four (4) departments including, GIS and Asset Management Systems, Service Availability, Construction and Inspection Services, and Engineering Design. The manager of each department responds to the Chief Engineer. In general, the engineering division is responsible for the following: • Capital improvement projects. • Project management. • Construction inspection services. • Service availability. • GIS and CADD systems. • Maintenance of the enterprise asset management system. • Environmental permitting for new facilities. • Self-permitting. • Utility coordination and relocation. • Master planning. The Finance Division includes five (5) departments including Information Technology (IT), Customer Service and Billing, Finance, Procurement, and Inventory. The manager of each department responds to the Chief Financial Officer. The Human Resources Division is comprised of the Risk and Safety Manager as well as the Human Resources Coordinator. Each of these roles responds to the Chief Human Resources Officer. Appendix A contains CCUA's organizational chart. 2.2. LEGAL COUNSEL CCUA's Board of Supervisors maintains outside general legal counsel. Grady H. Williams Jr. LLM serves as CCUA's general counsel. The responsibilities of the general counsel include attending regular Board of Supervisors meetings and advising the Board of Supervisors and staff regarding legal matters that involve CCUA's business matters. CCUA maintains annual agreements with attorneys with specific areas of legal expertise. Annually, CCUA management, with general counsel, seek approval from the Board of Supervisors to engage legal representation in the areas listed below: • Construction: Bachara Construction Law Group • Labor: Ludwig Hulsey, PA • Utility and Regulatory: Sundstrom & Mindlin, LLP CCUA Biennial Engineering Evaluation and Report 2-2 Kimley>>>Horn • Regulatory: de la Parte, Gilbert, McNamara & Caldevilla, PA • Real Estate: Glenn A. Taylor, PA • Bonding: Butler Snow LLP 2.3. CONSULTING ENGINEER CCUA selected Kimley-Horn & Associates, Inc. through a competitive qualification process as the Consulting Engineer to evaluate and review the water, wastewater, and reclaimed water operations and revenue pursuant to Section 5.14 of CCUA Utility System Revenue Bond Resolution adopted on December 14, 1993. CCUA Biennial Engineering Evaluation and Report 2-3 Kimley>>>Horn 3.0 WATER, WASTEWATER, AND RECLAIMED FACILITIES As described previously, CCUA provides potable water,wastewater, and reclaimed water to a large portion of unincorporated Clay County. CCUA maintains interlocal agreements to wholesale water to JEA in the north and to receive reclaimed quality water from the Town of Orange Park. The potable water supply facilities include raw water supply, treatment, water storage, high service pumping, and distribution. The wastewater system consists of collection, treatment, and effluent disposal including reclaimed water for public access reuse. CCUA operated and maintains a large interconnected public access reclaimed water system. Figure 3-1, Figure 3-2, and Figure 3-3 show the water facilities,wastewater facilities, and reclaimed water facilities respectively. 3.1 CUSTOMERS AND ERCS Within the service area, customers represent Equivalent Residential Connections (ERCs). The basis of ERCs are the estimated equivalent flow for each residential connection.The number of connections varies from year to year and between services. A summary of the historic ERCs and the flow in gallons per day (gpd) per ERC for water, wastewater and reclaimed water is presented below in Table 3-1. TABLE 3-1 HISTORIC ERGS AND FLOWS Water Wastewater Reuse FY ERCs gpd/ERC ERCs gpd/ERC ERCs gpd/ERC 2014 49,382 195 44,614 175 9,279 259 2015 49,810 201 45,017 177 9,640 283 2016 51,735 207 46,845 181 10,342 330 2017 52,419 208 47,613 181 10,860 361 2018 53,392 211 47,401 139 11,379 325 2019 52,901 228 47,965 143 11,914 386 2020 54,076 209 48,799 152 14,146 296 2021 55,266 219 50,267 148 15,140 349 2022 57,171 222 51,811 158 16,136 178 2023 60,376 222 54,483 132 17,400 176 CCUA Biennial Engineering Evaluation and Report 3-1 -. � �/� ► — p State-Mwy SIN �CII a r JEA 4rt9 v/�D —�9s 10 a �3 Town of Orange Park IN 8 �'�\a�a` 12 *3 * � � _ �� n=--* I / I Or Ille 14( j" _ . 04 ! Green Cove Springs 0 M • 1111\ 18 ����.! State Fiwri.6 /�i /41 /state-1-1y"y6 SSta•te-Hw/y z3•o Number Facility 1` 1 Meadowbrook 2 Ridgecrest 3 Lucy Branch 4 Orange Park South 5 Greenwood 6 Tanglewood r' Z, 7 Ridaught Landing 8 Old Jennings Rd 9 Spencer's Crossing —..----,/ 10 Oakleaf Plantation 11 Middleburg High 12 Pace Island 13 Fleming Oaks 21 14 Meadowlakes 20 15 Branscomb 16 Ravines l �state- 17 Peter's Creek i Rd'�0 0 18 Pier Station \ 19 Kingsley Cove N 20 Postmaster Village A 21 22 Geneva Lake Estates Keystone Club Estates 0 2.5 5 10 Legend Figure 3-1 CCUA Service Area * Water Treatment Miles CCUA Existing Water Treatment Facilities Kimley))> Horn reallon-CCUA Service Firstr Coast Facilities ® Area Expressway — Major Roads CCUA Biennial Engineering Evaluation and Report 3-2 State-Hwy-g q D..1�� 'c 1—2,9.5 JEA Town of Orange Park m f v 0�,a g I 1' / .t.� N.. 46 . �i��, Green Cove Springs / 11 -. ..4 t ss ns 4�� � A. N.§, -4y Y1-6 State-Hwy-23o it \ . ,. _ f kr 0,), 4111M1110,/ E 1 Mir N y 'e o. 44. GY v ese sr` Number Facility 7 1 Spencer's WWTF • r-7/, 2 Miller Street WWTF 3 Ridaught Landing WWTF 4 Fleming Island Regional WWTF ,sue Rtl l_00 5 Mid-Clay Regional WWTF N Ø - 6 Peter's Creek WWTF 7 Keystone Heights WWTF l 0 2.5 5 10 Legend Figure 3-2 Q CCUA Service Area First Coast Miles CCUA Existing Water Reclamation Area Not Served by Expressway I(i m I ey>>> H o r n Facilities ® CCUA — Major Roads O CCUA WRF CCUA Biennial Engineering Evaluation and Report 3-3 lL rt ri J EAA �, 1 ► State'Hwy gq 1 10'�•!76 O % . .2 I-r95� ri `���e�`'a Town of Orange Park 14 IT e."�ati �a a �� 3ro P'�� `I E( / ry EEL I Z 2 w� o .tea M -- 4i 4 Green Cove Springs 13 A vi, � St Hwy 26 .i.►� 1 Star HW_y�16 V State-Hwly z3'0 ,� s / 4 L N 11 s Pt E 1 I -Z. �"1' 2 o. �� o � �`'g<'/ / J Number Storage Facility Number Water Reclamation Facility 8 Stora f RWTP 1 Spencer's WWTF 97 Ridaught Landing RWTP 64 2 Miller Street WWTF 10 Miller Street RWTP 3 Ridaught Landing WWTF 11 Spencers RWTP / 4 Fleming Island Regional WWTF 12 Old Jennings Road RWTP J 5 Mid Clay Regional WWTF 13 Fleming Island RWTP N 6 Peter's Creek WWTF 14 Tynes RWTP A I 7 Keystone Heights WWTF 15 Mid-Clay RWTP 0 2.5 5 10 Legend Figure 3-3 Miles CCUA Service Area • CCUA WRF CCUA Existing Reclaimed Water Not Served by First Coast KililleY))) 1—lorn Facilities CCUA Expressway — Q Reclaimed Storage Major Roads CCUA Biennial Engineering Evaluation and Report 3-4 Kimley>>>Horn 3.2 WATER FACILITIES CCUA operates 22 water treatment facilities which provide service to four (4) separate grids, including Orange Park Grid, Pace/Fleming Grid, Lake Asbury Grid, and Keystone Heights/Postmasters Grid. Table 3-2 lists the plants that serve each grid. . In addition to the treatment plants serving these grids there are two stand-alone plants, Pier Station and Kingsley-Cove WTPs. TABLE 3-2 WATER TREATMENT FACILITIES Grid Water Treatment Facilities • Meadowbrook • Ridgecrest • Lucy Branch • Orange Park South • Greenwood Orange Park • Tanglewood • Ridaught Landing • Old Jennings Road • Spencer's Crossing • Oakleaf Plantation • Middleburg Highschool Pace/ Fleming • Pace Island • Fleming Oaks • Meadowlakes Lake Asbury • Ravines • Peters Creek • Saratoga Springs (future) • Postmasters Village Keystone Heights/ Postmasters • Geneva Lakes Estates • Keystone Club Estates Standalone Facilities • Pier Station • Kingsley Cove In 2021,the Florida Department of Environmental Protection (FDEP)approved the Saratoga Springs facility within the Lake Asbury grid. CCUA anticipates the facility will be online in January 2024. 3.2.1 RAW WATER SUPPLY CCUA's raw water comes from the Floridan Aquifer which underlies approximately 100,000 square miles in southern Alabama, southeast Georgia, southern South Carolina, and all of Florida. The aquifer provides high quality groundwater requiring minimal treatment to achieve drinking water standards. The St. John's River Water Management District (SJRWMD) regulates water withdrawals from the Floridan Aquifer through Consumptive Use Permits (CUP). Currently, 48 active wells, located throughout Clay County, supply CCUA's raw water. CCUA's CUP has a total of 81 wells approved, this includes the 48 active wells along with 17 proposed wells, 4 abandoned wells, 3 inactive wells, 1 never established well, and 1 removed well. In addition to these wells, there are 10 active water augmentation wells CCUA Biennial Engineering Evaluation and Report 3-5 Kimley>>>Horn approved in the CUP. Additionally, CCUA recently permitted one new well (Well #3) at Peters Creek WTP. With proper resource management, the Floridan Aquifer should provide a quality long-term raw water supply within CCUA's service area.The treatment of the raw water within CCUA's service area only requires aeration for hydrogen sulfide removal and chlorination for disinfection. The treatment methods currently in use at all 22 water treatment plants meet the requirements of Chapter 62-550, Drinking Water Standards, Monitoring, and Reporting of the Florida Administrative Code and the 1996 amendments to the Safe Drinking Water Act. The sustainability of utilizing groundwater as a primary water supply source is a priority for CCUA. As part of the North Florida Regional Water Supply Plan, CCUA is working with SJRWMD, the FDEP, and other Northeast Florida utilities to continually evaluate future water supplies and demands. The North Florida Regional Water Supply Plan investigates alternative supply sources that can expand the supply portfolio beyond the aquifer and reclaimed water to provide long-term sustainable water supply solutions. These alternative supply sources include, stormwater harvesting,direct and indirect potable reuse, Lower Floridan Aquifer or deep well withdrawal, and continued development of reclaimed water supplies. CCUA has an established conservation program and indoor water use amongst its customers is very efficient. CCUA is continuing to focus on improved outdoor irrigation conservation as a water resource management technique. 3.2.2 WATER TREATMENT FACILITIES CCUA's water treatment system includes 22 water treatment plants that are currently in operation. Governor's Park water treatment facility is under construction.CCUA anticipates the Governor's Park facility to come online at the end of 2024. The total permitted capacity for CCUA's water treatment facilities is 77.24 million gallons per day(MGD).Table 3-3 summarized the permitted capacity for each water treatment plant. These facilities treat raw water form 48 active raw water wells throughout CCUA's service area as described in Table 3-4. Raw water treatment generally includes pumping the water from the individual wells to cascade tray aerators to reduce hydrogen sulfide concentrations prior to entering ground storage tanks. CCUA uses high service pumps to deliver the water from the ground storage tanks to the distribution system. Chlorine disinfection takes place either prior to discharge into the ground storage tanks, or on the discharge end of the high service pumps depending on the facility. 3.2.3 WATER TRANSMISSION AND DISTRIBUTION Approximately 717 miles of water distribution pipe make up the water distribution system. These pipes range in diameter from 1 '/4-inches to 24-inches. Pipe materials include asbestos cement, ductile iron, galvanized steel, and polyvinyl chloride (PVC). Installation of the water distribution system occurred between approximately 1972 and 2023. Over the last 10 years CCUA has been systematically removing and replacing the galvanized steel pipes, specifically in the Bel-Air((Orange Park)area. CCUA Biennial Engineering Evaluation and Report 3-6 Kimley>>>Horn TABLE 3-3 WATER TREATMENT FACILITY CAPACITIES Water Treatment Plant PWS Permitted Maximum-Day Operating jia. Capacity(MGD) inIIMIOrange Park Grid IIMI Meadowbrook 2100741-01 8.79 Ridgecrest 2100741-02 9.68 Lucy Branch 2100741-03 5.26 Orange Park South 2100741-04 2.80 Greenwood 2100741-05 0.64 Tanglewood 2100741-06 3.49 Ridaught Landing 2100741-07 1.53 Old Jennings Rd. 2100741-08 5.66 Spencer's Crossing 2100741-09 4.49 Oakleaf Plantation 2100741-10 4.15 Middleburg High School 2100741-11 0.51 Orange Park Grid Total 46.99 Pace/ Fleming Grid Pace Island 2104391-01 6.94 Fleming Oaks 2104391-02 6.15 Fleming Grid Total 13.09 Lake Asbury Grid Meadow Lakes 2100626-01 4.76 Branscomb Ravines 2104332 1.92 Peter's Creek 2100626-03 4.03 Saratoga Springs (under construction) 2104472 2.30 Lake Asbury Grid Total 1 13.00 Keystone/ Postmaster Grid Keystone Heights 2100610-01 0.59 Keystone Club Estates 2100610-02 0.79 Postmaster Village 2100610-03 2.44 Geneva Lake 2041320 0.17 Keystone/ Postmaster Grid Total I 3.98 Stand-Alone WTPs Pier Station 2104351 0.09 Kingsley Cove FL2100801 I 0.10 Stand-Alone Total 0.19 AIM CCUA Biennial Engineering Evaluation and Report 3-7 Kimley>>>Horn TABLE 3-4 ACTIVE RAW WATER WELLS Well Name FDE Dwell Install Year* Depth (ft) Diameter(in) Casing Depth (ft) Orange Park Grid Meadowbrook Well #1 AAE0134 1958 1,030 8 388 Meadowbrook Well #2 AAE0133 1973 1,014 8 388 Meadowbrook Well #3 AAE0132 1976 1,000 8 388 Meadowbrook Well #4 AAE0131 1996 1,004 12 363 Middleburg HS Well AAC2028 1979 1,000 12 400 Oakleaf Well 1 AAC2587 2006 1,000 12 500 Oakleaf Well 2 AAC2588 2006 1,000 16 440 Old Jennings Rd Well 1 AAC2272 1998 1,002 12 432 Old Jennings Rd Well 2 AAC2579 2006 1,000 12 450 Orange Park South 1 AAE0135 1986 1,000 8 421 Orange Park South 2 AAE0136 1981 646 12 443 Ridgecrest Well #1 AAE0141 1981 960 12 352 Ridgecrest Well #2 AAE0140 1984 1,000 12 350 Ridgecrest Well #3 AAE0142 1994 1,000 12 350 Spencer's Well 1 AAE0129 1997 1,000 8 460 Spencer's Well 2 AAE0130 1997 1,000 8 460 Spencer's Well 3 AAC2573 2003 1,000 12 480 Tanglewood Well 1 AAE0125 1979 800 8 400 Tanglewood Well 3 AAE0126 1997 1,003 8 396 Tanglewood Well 4 AAC2574 2000 1,003 8 400 RI-1 AAE0127 NA1 850 8 468 RI-2 AAE0128 NA 660 8 411 GW-1 AAE0137 NA 800 8 400 LB-3 AAE0143 NA 861 8 388 LB-2 AAE0144 NA 861 8 364 LB-1 AAE0145 NA 861 8 364 Pace/ Fleming Grid Fleming Oaks Well 1 AAE0123 1982 1,000 8 419 Fleming Oaks Well 2 AAE0124 1986 1,000 8 414 Fleming Oaks Well 3 AAC2568 2005 1,000 12 412 Pace Island Well 1 AAE0122 1990 1,000 12 462 Pace Island Well #2 AAC2289 1998 1,002 12 457 Lake Asbury Grid Peter's Creek Well 1 1 AAC2517 2003 1,000 8 430 AlCCUA Biennial Engineering Evaluation and Report 3-8 Kimley>>>Horn FDEP Well Well Name ID Install Year* Depth (ft) Diameter(in) Casing Depth (ft) _Alk Peter's Creek Well 2 AAC2516 2007 1,000 8 430 Peter's Creek Well 3 TBD2 TBD 1,200 12 460 Lake Asbury- Meadow Lake Well 3 AAC2567 2003 1,000 12 490 Lake Asbury WS— Meadow Lake#1 AAE0139 1988 983 8 418 Lake Asbury WS— Meadow Lake#2 AAE0146 1988 983 8 440 Ravines-Well 1 AAC2110 1982 800 10 380 Ravines-Well 2 AAC2416 1999 1,000 8 378 BR-1 AAE0138 NA 616 4 420 Governor's Park Well 1 4430223 2023 1,200 20 400 Governor's Park Well 2 4430233 2023 1,200 20 400 Keystone/ Postmaster Grid Keystone Heights Well 3 AAC2208 2014 492 8 148 Postmaster Well 3 AAL1828 2009 1,000 12 680 Postmaster Well 4 AAL2470 2009 1,000 12 683 Geneva Lakes Estates -1 AAC2202 1978 300 6 0 Geneva Lakes Estates- 2 AAC2203 1973 300 4 209 Keystone Club AAC2399 NA 300 10 180 Wells Associated with Stand-Alone WTPs Pier Station Well AAC2120 1998 600 6 395 Kingsley Cove Well 1 (South) AAL1829 2012 640 Kingsley Cove Well 2 (North) AAL1830 2013 600 Notes: 1. NA=Not Available 2.TBD=To Be Determined 3.Governor's Park Well IDs are from SJRWMD Permitting 3.2.4 WATER SYSTEM CONDITION The water system was evaluated based on field observations at two (2) major water treatment plants and two (2) wellfields to serve as a sample of the condition of the facilities in general. The facilities visited are as follows: • Meadowbrook WTP, 8.79 MGD capacity. • Meadowbrook Well Field Wells 1,2,3, and 4. • Spencers Crossing WTP, 4.49 MGD capacity. • Spencers Crossing Well Field, Wells 1 and 2. Kimley-Horn and CCUA conducted observations on November 7, 2023, site visit summary sheets are presented in Appendix B. Based on the site observations the water facilities are in good condition. CCUA has a proactive maintenance approach which has led to sites that are well maintained including, equipment and piping that are clean and freshly painted. There were no signs of deterioration or neglect at either facility. CCUA anticipates the replacement of ground storage tanks at the Meadowbrook facility based on the coming Capital Improvement Plan (CIP) planning period. All CCUA Biennial Engineering Evaluation and Report 3-9 Kimley>>>Horn 3.3 WATER RECLAMATION FACILITIES CCUA's wastewater system consists of seven (7) service areas which correspond with the seven (7)water reclamation facilities owned and operated by CCUA as shown below in Table 3-5. The total permitted capacity for CCUA's wastewater system is 18.3 MGD. TABLE 3-5 SUMMARY OF WATER RECLAMATION FACILITIES Facility Permit Number Permitted Capacity Permit Expiration (MGD) Date Fleming Island WWTF FL0043834 4.99 June 11, 2024 Keystone Heights WWTF FLA362743 0.74 May 15, 2024 Mid-Clay Regional WRF FLA011377 3.00 August 26, 2026 Miller Street WWTF FL0025151 4.99 July 18, 2024 Peter's Creek WWTF FLA327841 0.30 September 26, 2024 Ridaught Landing WRF FL0039721 2.37 November 16, 2027 Spencer's Crossing WWTF FL0173371 4.00 October 10, 2024 Processes employed at each facility varies based on the treatment method and effluent management strategy. The major facilities operated by CCUA include the Miller Street, Fleming Island, Mid-Clay Regional, Ridaught Landing, and Spencer's Crossing water reclamation facilities. CCUA standardized these facilities with carousel nitrogen removal public access reuse plants. The two smaller facilities, Keystone Heights, and Peter's Creek use package plant equipment and currently recharge groundwater via rapid infiltration. At the time of this writing, CCUA continues to progress with the construction of a new regional Peters Creek plant using the carousel/reclaimed general model of the other plants. CCUA expects the new facility to be online at the end of 2024. Standby generators are at all facilities to provide emergency power backup. Below is a summary of each facility. Fleming Island Regional—The Fleming Island Regional Water Reclamation Facility (WRF) (FDEP Permit FL0043834) has a permitted capacity of 4.99 MGD annual average daily flow (AADF) This facility is an activated sludge secondary domestic water reclamation plant comprised on an influent headworks with an aerated grit chamber, oxidation ditches, three (3) secondary clarifiers, four (4) bridge filters, four chlorine contact chambers, a reclaimed water distribution box and pumping station, a surface water discharge pump station, an aerobic digester, and a Biochemical reactor (BCR) Class AA Treatment System. The primary method of effluent disposal is the reuse of reclaimed water through spray irrigation at public access reuse sites, surface water discharge is an alternative disposal method. Reclaimed water is utilized through a slow-rate public access reuse system at the Eagle Harbor Golf Course, Fleming Island Plantation Golf Course, as well as in residential areas.Wastewater biosolids are treated to meet Class B/Class AA stabilization requires and are used in land applications at approved sites. In April 2023 the facility was authorized to construct a fourth secondary clarifier. Keystone Heights — Keystone Heights WRF, FDEP Permit FLA362743, is a 0.074 MGD AADF extended aeration activated sludge facility.The facility is comprised of a grit chamber,a bar screen, three (3) aeration basins, a center feed secondary clarifier, a dual chamber chlorine contact basin, and an aerobic digester. Biosolids are treated to meet Class B requirements and are used in land applications, transferred to a treatment facility, or disposed of in a Class I solid waste landfill. The CCUA Biennial Engineering Evaluation and Report 3-10 Kimley>>>Horn facility is at about half of its design capacity, but CCUA is conducting a planning exercise for the future expansion of this facility based on development interest in the area. Mid-Clay Regional — Mid-Clay Regional WRF, FDEP Permit FLA011377, is a 3.00 MGD AADF facility. The facility is comprised of a mechanical screen, a bar rack, a grit removal system, a denitrification Carrousel system,two(2)secondary clarifiers,two(2)sand filters, a chlorine contact chamber, a chemical feed system for sodium hypochlorite and ferric sulfate, along with a reclaimed water pump station, and aerobic digester. An expansion in 2023 and upgrades included a new grit removal system, a new 2-stage denitrification carrousel system, and the addition of a third chemical metering pump for ferric sulfate. Treated effluent is used in land applications at a rapid infiltration basin (RIB)system with a capacity of 2.03 MGD AADF, and a slow-rate public access system with a capacity of 2.07 MGD AADF. This facility has been approved to conduct a pilot test to treat reclaimed water to produce potable water. Miller Street— Miller Street WRF (FDEP Permit FL0025151) is a 4.99 MGD AADF oxidation ditch activated sludge water reclamation facility. The facility is made up of the following components: four (4) wire screens, one grit chamber, two (2) surge tanks, two (2) oxidation ditches, four (4) clarifiers,one(1)chamber to screen grease,two(2)sand filters,two(2)chlorine contact chambers, one (1) 2.2-million-gallon ground storage tank, a BCR Class AA Biosolids Treatment System, a vacuum truck dumping stations, and a lakeside septage acceptance plant to accept septic waste from outside of the facility. The Miller Street WWTF can also receive secondary treated wastewater from the Town of Orange Park. This high-quality water is then chlorinated to meet public access reuse standards. Currently effluent is permitted to be discharged through an 18-inch iron pipe into the St. Johns River, or to serve as public access reuse into CCUA's gridded system. Peter's Creek — Peter's Creek WRF (FDEP Permit FLA327841) is a 0.30 MGD AADF Modified Ludzack-Ettinger(MLE) package plant facility. The facility is made up of the following components: an influent headworks with a bar screen and grit chamber, a flow splitter box, an aeration and anoxic tank system, a secondary clarifier, a chlorine contact chamber, and an aerobic digester. Biosolids are treated to meet Class B requirements and are either used in land applications, transferred to another facility for further treatment, or disposed of in a Class I solid waste landfill. Effluent is disposed of as reclaimed water to a 0.200 MGD AADF RIB system. A new regional 1.5 MGD public access reuse-based system is currently being built on the site and is expected to be operational in late 2024. The regional plant will be expandable to serve up to 50,000 ERCs in the Lake Asbury, Peters Creek and Governor's Park regional developments and adjoining growth areas as they grow over the next 20 years. Substantial completion of the new facility is scheduled for December 2024. Ridaught Landing WRF — Ridaught Landing WRF, FDEP Permit FLA0039721, is a 2.37 MGD AADF advanced water reclamation facility. The WRF is comprised of an influent structure with a fine screen unit and grit removal, a splitter structure, on biological treatment unit with a carrousel basin, three (3) secondary clarifiers, two (2) bridge filters, one (1) chlorine contact chamber, one (1) digester, a reject storage tank, and a BCR Class AA Biosolids Treatment System. The FDEP permit also allows for the modification of the reclaimed water pump station, which includes the construction of a new 0.741-million-gallon reservoir ground strange tank and the installation of a new reclaimed water pump. Reclaimed water produced at the facility is utilized in slow-rate public access reuse and either transferred to the Fleming Island Reuse Service Area or utilized to serve the Ridaught Landing Reuse Service Area. Effluent not meeting public access reuse standards is discharged to Little Black Creek under the APRICOT Act, or to the St Johns River as a backup; disposal to the St. Johns River is monitored under the Fleming Island WWTF Permit FL0043834. CCUA Biennial Engineering Evaluation and Report 3-11 Kimley>>>Horn Spencer's Crossing—The Spencer's Crossing WRF, FLA Permit FL0173371, is a 4.00 MGD AADF advanced water reclamation facility.Treatment process is comprised of the influent headworks with two (2) fine screen units and two (2) grit removal systems, two (2) biological Carrousel type) treatment unit, three (3) functioning secondary clarifiers, three (3) sand filters, four (4) chlorine contact chambers, an effluent pump station,three(3)digesters (converted to reject storage tanks), and a BCR Class AA Treatment System. Final effluent is treated to reclaimed water standards and is utilized for slow-rate public access reuse in irrigation systems. Surface water discharge is used as a backup disposal method during wet weather events or emergency situations. 3.3.1 WASTEWATER COLLECTION AND TRANSMISSION The wastewater collection and transmission system consists of a gravity collection system and a force main transmission system. Approximately 484 miles of gravity pipe are in the wastewater collection and transmission system.The gravity pipes range in diameter from 4-inches to 16-inches. Gravity pipe materials include PVC, ductile iron, high density polyethylene (HPDE), and vitrified clay. Approximately 222 miles of force mains are in the wastewater collection and distribution system. The force mains range in size from 1 '/4 -inches to 30-inches. Force main materials include asbestos cement, ductile iron, PVC, and HDPE. Installation of the wastewater system occurred between 1972 and 2023. In addition to 706 miles of linear infrastructure, CCUA also maintains 189 lift stations throughout the service area. To ensure reliability, 141 lift stations have permanent generators, the 48 lift stations that do not, can be services by portable generators or pumps in the event of an electrical power outage. 3.3.2 RECLAIMED WATER TREATMENT CCUA owns and operates an exceptionally large and integrated public access reclaimed water system. Reclaimed water treatment facilities operated by CCUA serve to reduce the amount of treated wastewater effluent that is disposed of and discharged into the St. Johns River. With seven (7) water reclamation facilities and nine (9) reclaimed water storage and pumping facilities, as previously shown in Figure 3-3, CCUA reuses approximately 70 percent of the total wastewater treated. CCUA expects reclaimed water use to increase to 100% usage (periodic APRICOT/wet weather discharge to remain) by 2032 as the service territory grows and reclaimed demand meets and eventually exceeds typical supply. CCUA plans for full usage at the master planning level. This topic is discussed further in Section 4.0. The reclaimed water system consists of approximately 225 miles of distribution pipe. Pipe materials include PVC, ductile iron, HDPE, stainless steel, and polyethylene. Distribution pipe ranges in size from 1-inch to 24-inches. Installation of the reclaimed system occurred between 1993 and 2023. In general, the facilities that produce reclaimed water utilize filtration, high-level disinfection, and on-line monitoring as part of the water reclamation process. Table 3-6 provides a summary of the reclaimed water flows for Fiscal Years 2022 and 2023: CCUA Biennial Engineering Evaluation and Report 3-12 Kimley>>>Horn TABLE 3-6 RECLAIMED WATER FLOWS Fiscal Year Annual Average Flow (MGD) 2022 2.875 2023 3.061 3.3.3 WASTEWATER SYSTEM CONDITION The Kimley-Horn team evaluated the wastewater system using field observations at three major water reclamation facilities and two pumping stations to serve as a sample of the condition of the facilities in general. The facilities visited are as follows: • Spencer Crossing WWTP, 4.00 MGD capacity. • Mid-Clay WWTP, 3.00 MGD capacity • Fleming Island WWTP, 4.99 MGD capacity. • Lift Station#35. • Ravines# 164 Booster Pump Station. Kimley-Horn and CCUA conducted the observations on November 7th and 8th, 2023, site visit summary sheets are presented in Appendix C. Based on the site observations the wastewater facilities are in excellent condition. CCUA has a proactive maintenance approach which has led to sites that are well maintained including, equipment and piping that are clean and freshly painted. There were no signs of deterioration or neglect CCUA continues efforts to schedule older for rehabilitation or replacement in the CIP program. 3.4 RECOGNITION Since 2001, CCUA received 37 awards from entities such as the FDEP,American Water Works Association (AWWA), Florida Water Environment Association (FWEA), and US Environmental Protection Agency (US EPA). These awards have included Plant Operations Excellence, the Earl B. Phelps Award, Best in Construction,Outstanding Water Treatment Plant,and Excellence in Worksite Wellness.A full list of awards received is presented in Table 3-7. TABLE 3-7 AWARDS AND RECOGNITION Agency Year Award Title Category Plant/Individual FDEP 2001 Plant Operations WTP Tanglewood WTP Excellence FWEA 2001 Earl B. Phelps Best Secondary Miller Street WWTP (Runner Up) WWTF FWEA 2001 Earl B. Phelps (1st Best Advanced Ridaught Landing Place) Secondary WWTF WWTP FWEA 2001 Earl B. Phelps Best Advanced Fleming Island (Honorable Mention) Secondary WWTF Regional WWTP FWEA 2002 Earl B. Phelps (1st Best Secondary Miller Street WWTP Place) WWTF CCUA Biennial Engineering Evaluation and Report 3-13 Kimley>>>Horn Agency Year Award Title Category Plant/Individual FWEA 2002 Earl B. Phelps (1st Best Advanced Fleming Island Place) Secondary WWTF Regional WWTP FWEA 2002 Earl B. Phelps Best Advanced Ridaught Landing (Honorable Mention) Secondary WWTF WWTP Small (<5 MGD) Most 1st Place for Effective and US EPA, Region 4 2002 Innovative CCUA Reclamation & Reuse Reclamation and Reuse FWEA 2003 David W. York Water 1 to 5 MGD CCUA Reuse Award FWEA 2003 Earl B. Phelps Best Secondary Miller Street WWTP (Runner Up) WWTF FWEA 2003 Earl B. Phelps Best Advanced Fleming Island (Honorable Mention) Secondary WWTF Regional WWTP Stewards of the St. Johns 2003 Friend of the River River Restoration CCUA/ Ray Avery Efforts Outstanding Spencer's Crossing FDEP 2003 WTP Operations WTP Outstanding Performance US EPA, Region 4 2004 (Medium WTP Spencer's Crossing Groundwater WTP Category) US EPA, Region 4 2004 Safe Drinking Water Medium Groundwater Spencer's Crossing Act Excellence System WTP FDEP 2004 Plant Operation WWTP Ridaught Landing Excellence WWTP AWWA (NE FL Region II) 2005 1st Place Best Drinking Tap CCUA System Water (Ravines) FS/AWWA(NE FL State Level) 2005 7th Place Best Tasting Tap CCUA System Water (Ravines) FWEA 2005 Earl B. Phelps Best Advanced Fleming Island (Honorable Mention) Secondary WWTF Regional WWTP FWEA 2006 Earl B. Phelps (1st Best Secondary Miller Street WWTF Place) WWTF FWEA 2006 Earl B. Phelps Best Advanced Fleming Island (Honorable Mention) Secondary WWTF Regional WWTP Florida Transportation Builders Utility Coordination Association 2011 Best in Construction and Damage CCUA System Prevention Technology FWEA 2013 Innovation & Biosolids CCUA Development CCUA Biennial Engineering Evaluation and Report 3-14 Kimley>>>Horn Agency Year Award Title Category Plant/Individual Florida Blue/ FCWWC 2015 Bronze Award Excellent in Worksite CCUA Wellness Florida Blue/ FCWWC 2016 Silver Award Excellent in Worksite CCUA Wellness Florida Blue/ FCWWC 2017 Gold Award Excellent in Worksite CCUA Wellness Cartegraph 2018 High-Performance Asset Management CCUA Government Award High Performance Distribution & Cartegraph 2018 Collection, and GIS CCUA Government Award Departments High Performance GIS and Distribution & Cartegraph 2019 Collection CCUA Government Award Departments ESRI 2020 SAG Award Special Involvement CCUA in GIS Florida Blue/ FCWWC 2020 Gold Award Excellent in Worksite CCUA Wellness FS/AWWA(FL State Level) 2021 Outstanding WTP WTP Peter's Creek WTP Class C Florida Blue/ FCWWC 2021 Gold Award Excellent in Worksite CCUA Wellness FDEP 2021 Plant Operations WTP Peter's Creek WTP Excellence Award Florida Blue/ FCWWC 2022 Gold Award Excellent in Worksite CCUA Wellness FDEP 2022 Plant Operations WWTP Keystone Heights Excellence Award WWTF FDEP 2022 Plant Operations WWTP Peter's Creek WWTF Excellence Award Florida Blue/ FCWWC 2023 Gold Award Excellent in Worksite CCUA Wellness CCUA Biennial Engineering Evaluation and Report 3-15 Kimley>>>Horn 4.0 REGULATORY COMPLIANCE CCUA maintains a strong regulatory compliance program, which focuses on water, wastewater, and reclaimed water. The program includes permitting as well as monthly, quarterly, annual, and biannual reporting. Through their proactive regulatory approach, they foster good working relationships with permitting entities such as the FDEP. The following section contains a regulatory discussion and associated impacts, or potential impact, to CCUA. The intent of this overview of current and potential future water and wastewater related regulations is to capture the current regulatory environment and any potential impacts to CCUA. 4.1 . WATER SYSTEM REGULATIONS The FDEP and the EPA regulate CCUA's potable water treatment and distribution system. Below is a summary of regulations that apply to CCUA's potable water facilities. 4.1 .1 CONSUMPTIVE USE PERMIT CCUA has four (4) approved consumptive use permits (CUP) which authorize water use throughout the service area. With these permits a total of 81 wells are authorized to withdrawal 14,167.28 million gallons of ground water per year, a summary of each CUP is provided below: CUP 416—On November 21,2022, CUP 416 was issued by the St.Johns River Water Management District (SJRWMD) for water use throughout CCUA's service area. The permit authorizes the use of 12,436.755 million gallons per year (mgy) (34.073 MGD, annual average), of groundwater from the Upper and Lower Floridan aquifers for public use through 2025. CCUA submitted to the SJRWMD an early CUP renewal on June 2, 2023. CCUA responded to Requests for Additional Information (RAI) by the SJRWMD. CCUA anticipates a renewal CUP in late 2024. In addition, CCUA participates in SJRWMD's Black Creek Water Resource Development Project; the participation in this project related to the 24 MGD requested in this CUP renewal. The Black Creek Water Resource Development Project is also part of CCUA's efforts with the North Florida Regional Water Supply Plan. CCUA is permitted to exceed the individual wellfield allocation as long as the allocation for each water grid is not exceeded. All wells must be equipped with a totalizing flow meter, which must be checked for accuracy and calibrated once every ten (10)years. A detailed water audit is required for all wellfields every five (5) years. This water audit is to be submitted to SJRWMD and should detail the water uses for the previous calendar year, if total water losses exceed 10% an additional water loss audit must be completed. CUP 431 — On October 15, 2021, CUP 431 was authorized by SJRWMD. This permit authorizes the use of 243.46 mgy(0.667 MGD, annual average)from the Lower Floridan aquifer and 60.59 mgy(0.170 MGD, annual average) from the Upper Floridan aquifer for the Keystone Heights System through 2031. The maximum annual groundwater withdrawal permitted is 304.05 mgy (0.833 MGD, annual average). CCUA is permitted to exceed the Lower Floridan aquifer withdrawal allocation provided the total annual withdrawal does not exceed the total maximum withdrawal allocation. All withdrawals must be continuously monitored and reported monthly through a Water Use Pumpage Report Form (EN-50). CUP 51227 — On October 15, 2021, CUP 51227 authorized the use of 1,245.8 mgy (3.41 MGD, annual average) of groundwater from the Upper and Lower Floridan aquifer for reclaimed water system supplementation. In addition, 10.0 mgy (0.03 MGD, annual average) of groundwater from the Upper CCUA Biennial Engineering Evaluation and Report 4-1 Kimley>>>Horn Floridan aquifer for emergency backup supplementation of Country Club or Orange Park Basin 5 is authorized through 2025. CUP 137335 — On October 27, 2022, CUP 137335 authorized the use of proposed wells Well 1, Well 2, and Well 3 at the Governor's Park DRI. The permit also authorized the use of 180.675 mgy (0.495 MGD, annual average) of groundwater from the Upper and Lower Floridan aquifers through 2027. CCUA has completed drilling Wells 1 and 2, which are expected to be in operation in 2024 to serve the future Governor's Park development area. 4.1 .2 LEAD AND COPPER RULE To ensure that drinking water meets water quality for lead and copper, public water systems are required by the FDEP to conduct water quality testing to monitor lead and copper levels. In Florida, lead is regulated by the Inorganic Monitoring Rule, 62-550.523, Florida Administrative Code (FAC), the Lead and Copper Rule, section 62-550.800, FAC, and The Lead and Copper Rule, at subpart I, Part 141 of title 40 of the federal code of regulations. These rules require water systems to monitor for lead at each point of entry to the distribution system, and to collect water samples from taps in any home or building that may be at risk of lead or copper contamination. CCUA is meeting all lead and copper requirements.Tests for lead and copper are conducted at each WTP. In addition, the Water Treatment Department executes SOPs for sampling withing the distribution system including samples from randomly selected homes. CCUA engaged a consultant to support CCUA team in developing a lead and copper inventory. CCUA will comply with the rules and regulations governing lead and copper including communications to customers who may be in areas of elevated exposure risk. 4.2. WASTEWATER SYSTEM REGULATIONS The FDEP and EPA regulate CCUA's wastewater system. Below is a summary of regulations that apply to CCUA's wastewater facilities. 4.2.1 SENATE BILL 64 In April 2021 the Florida Senate passed Senate Bill 64 (SB 64), the bill was signed into law on June 29, 2021, a key component of this bill includes the elimination of surface water discharges from wastewater treatment facilities. Utilities were required to submit a plan by November 1,2021,describing how they would eliminate nonbeneficial surface water discharge by January 1, 2032. In November 2021 CCUA completed and submitted their Plan to Eliminate Non-Beneficial Surface Water Discharges in Response to Senate Bill 64 (Surface Water Elimination Plan) (Appendix F). This plan addresses surface water discharges from Fleming Island Regional WWTF, Miller Street WWTF, Ridaught Landing WWTF,and Spencer's Crossing WWTF,Table 4-2 presents a summary of the plan for each facility. CCUA Biennial Engineering Evaluation and Report 4-2 Kimley>>>Horn TABLE 4-1 SUMMARY OF PLAN TO ELIMINATE NON-BENEFICIAL SURFACE WATER DISCHARGES Facility Plan Category Discharge Type Average Gallons Date the Discharge Per Day will be Eliminated Fleming Island Eliminates Effluent 6,365,000 January 1, 2032 WWTF Discharge Miller Street Eliminates Effluent 5,000,000 January 1, 2032 WWTF Discharge Ridaught Landing Eliminates Effluent 1,875,000 January 1, 2032 WWTF Discharge Wet Weather Ridaught Landing Discharge in WWTF Accordance with Reuse Water 1,312,500 FDEP Permit Wet Weather Spencer's Crossing Discharge in WWTF Accordance with Reuse Water 1,420,000 - FDEP Permit CCUA intends to use the treated effluent within the reclaimed water system. If the reclaimed water demand is not sufficient storage tanks, and permitted RIBs will be utilized. During wet weather events, surface water discharge will still be used under existing APRICOT permitted outfalls at Ridaught Landing WWTF and Spencer's Crossing WWTF. Currently the Spencer's Crossing WWTF uses treated wastewater for reuse as reclaimed water via irrigation to public access reuse sites. The existing permit states that the WWTF can discharge up to 1.42 MGD AADF to a local wetland through the APRICOT Act. CCUA will continue to use the permitted APRICOT discharge during wet weather events. CCUA forecasts the volume of water discharged to decrease as the demand for reclaimed water increases with the growth of customer accounts. CCUA forecasts the population and new businesses will continue to grow in the area increasing reclaimed water demand. During this time of new development and growth CCUA will continue to invest in treatment and storage systems required to meet projected reclaimed water demands. In addition, CCUA is planning on expanding the use of RIBs to recharge the surficial groundwater, currently RIBs are permitted at Mid- Clay WWTF, Peter's Creek WWTF, Keystone Heights WWTF, and Governor's Park WWTF. A summary of RIB capacity at each facility is shown in Table 4-3. CCUA Biennial Engineering Evaluation and Report 4-3 Kimley>>>Horn TABLE 4-2 SUMMARY OF RIB CAPACITY Facility Existing RIB Capacity(MGD RIB Area (acres) AADF) Mid-Clay WWTF 2.080 30.67 Peter's Creek WWTF 0.200 4.08 Governor's Park WWTF 0.056 Keystone Heights WWTF 0.200 2.42 CCUA anticipates eliminating non-beneficial surface water discharges before the January 1, 2032, SB 64 deadline. The 2021 Surface Water Discharge Elimination Plan developed a proposed schedule to meet the discharge elimination deadline as shown in Table 4-4. TABLE 4-3 DISCHARGE ELIMINATION PLAN PRELIMINARY SCHEDULE Project 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 Reclaimed Transmission System X X X X ■■■■■■ Upgrade Constructionmed Sa Springsacy X X ■■■■■■■■ Reclaimed Storage Pump Facility Peter's Creek Re-Rate RIBs X ....... Governor's Park RIBs Construction X X .... X In addition to the measures described above, CCUA routinely submits regulatory compliance reports to ensure future compliance with Senate Bill 64. CCUA and their consultants (Jacobs) are developing the Reclaimed Water Operating Procedures which, outline CCUA's goal to achieve complete reuse across the County by 2031. This report also details the current reclaimed water imbalance, with more reclaimed water in the northern service area and a growing deficit in the southern service area, along with operational inefficiencies. The study identifies opportunities to optimize usage and storage to overcome these imbalances and inefficiencies, and provides recommendations to fully optimize CCUA's reclaimed water distribution system. 4.2.2 ASSET MANAGEMENT RULES On June 29, 2021, the Governor of Florida approved State House Bill 53 (HB53), which requires utilities that provide wastewater management services to develop a 20-year needs assessment analysis. The first assessment was submitted to the Office of Economic and Demographic Research (EDR) by the June 30, 2022, deadline. The first assessment was submitted and meets the requirements of HB53. HB53 requires a comprehensive financial analysis to evaluate the utilities revenues and expenditures,with the goal of confirming that the utility has the financial ability to fund their future capital improvement projects. Additionally, the needs assessment and associated financial information may be used by the State to provide funding support for critical projects. CCUA Biennial Engineering Evaluation and Report 4-4 Kimley>>>Horn 5.0 CAPITAL IMPROVEMENT PROGRAM (CIP) 5.1 INTRODUCTION CCUA Revenue Bond Resolution requires the development of a CIP. The Bond Resolution further requires evaluation of the past five-year period and as a minimum identifies the projects and associated fiscal obligations associated with CIP projects for the next five-year period. This planning is essential for the proper operation of a utility and the preservation of the existing physical assets of the utility. Specifically, the CIP for the water and wastewater facilities will permit the Utility to: 1. Meet regulatory requirements. 2. Provide for facility expansions anticipated over the next 5 years. 3. Provide for the replacement and/or rehabilitation of existing facilitates. 4. Maintain a high quality of service. CCUA uses a planning process for capital projects that provides for efficient implementation of required improvements to existing facilities and is forward thinking in the anticipation of growth in the service area. CCUA maintains the CIP through a cooperative effort between the Executive Director, Chief Engineer,Chief Operations Officer, and Chief Financial Officer as well as the department leadership and key staff under their charge. The CIP development relies on the recommendations of population growth forecasts, master plans, preliminary engineering reports, studies, internal evaluations and staff recommendations. The following is an example of some of the studies, evaluations and design reports used in the development of the CIP: 1. Keystone Heights Master Plan 2. Reclaimed Water Operating Protocols 3. Miller Street Immediate Needs Study and Master Plan 4. Lift Stations Assessment 5. SCADA Master Plan 6. Integrated Water Resources Plan 7. AWIA Risk and Resiliency Report 8. Electrical Systems Rehabilitation Studies 9. Lake Asbury Master Plan Area 10. Purified Water Pilot Study The CIP development process starts with the submission of a Project Initiation Form (PIF) where relevant information is provided, including a project description that identifies the need for the project and budgetary costs.The department heads review the PIF's and develop a ranking based on the need, cost benefits, and degree of certainty of the cost factors.The highest priority projects are added to the 5-year CIP,the second level ranking is moved to the following 5-year period and the third level ranked projects move out past 10 years. Final consideration is reviewed by the Chief Engineer, the Chief Operations officer, and the Chief Financial Officer for approval prior to sending to the Executive Director and the Board of Supervisors. Project financials are currently tracked by spreadsheets, which is a time consuming an onerous endeavor. CCUA is refining this process in the coming year to take advantage of the improved project financial tracking capabilities that the Workday System will provide. Typically project needs are identified internally through a collaborative process between planning, engineering, operations, and regulatory compliance. If required, studies are performed by outside CCUA Biennial Engineering Evaluation and Report 5-1 Kimley>>>Horn consultants to develop project definitions and scopes. The projects are then developed using a traditional design-bid-build project delivery model. 5.2 CAPITAL IMPROVEMENT PROGRAM CCUA defines the CIP in three categories: Renewal, Replacement, and Betterment; System Expansion; and Alternative Water Supply. Appendix D contains the current approved CIP for CCUA. The following subsection provides a summary of the items included under each category. The Renewal, Replacement and Betterment category of expenditures includes a variety of water and wastewater infrastructure improvements. They include water treatment plant upgrades, well rehabilitation, storage tank upgrades, wastewater reclamation facility upgrades, lift station rehabilitations, as well as electrical upgrades and development of a SCADA system., The total CIP budget for fiscal years 2023 through 2028 for this category is $147,303,284. These projects are typically proactive in nature and align with CCUA's goal to protect public health by providing safe, reliable, and affordable drinking water, water reclamation, and reclaimed water service. The System Expansion category includes projects that directly impact the expansion of capacity at water treatment plants, water reclamation facilities, extension of water transmission and wastewater collection systems. As well as the interconnection of reuse water systems and the associated ancillary elements needed to facilitate expansion. The total CIP budget for fiscal years 2023 through 2028 for this category is $179,321,173. The Alternative Water Supply category includes capital improvements related to optimizing availability and use of reclaimed water, potential harvesting of stormwater to supplement reclaimed water supplies and development of a pilot program to produce purified water from treated wastewater. The total CIP budget for fiscal years 2023 through 2028 for this category is $20,924,693. 5.3 SUMMARY CCUA has a robust and well-planned CIP program. The total planned CIP expenditures are as shown in Table 5-1. TABLE 5-1 SUMMARY OF APPROVED CIP Category FY22/23 FY23/24 FY24/25 FY25/26 FY26/27 FY27/28 Total Renewal, Replacement $20,836,922 $29,803,592 $40,198,618 $31,875,846 $ 14,243,629 $ 10,344,676 $ 147,303,284 & Betterment System $40,065,874 $72,514,127 $23,805,082 $26,128,050 $8,800,040 $8,008,000 $ 179,321,173 Expansion Alternative $ 1,417,053 $3,822,500 $4,188,600 $7,496,540 $2,000,000 $2,000,000 $20,924,693 Water Supply Total $62,319,850 $106,140,220 $68,192,300 $65,500,436 $25,043,669 $20,352,676 $347,549,150 CCUA Biennial Engineering Evaluation and Report 5-2 Kimley>>>Horn 6.0 FINANCIAL REVIEW This section provides an overview of CCUA's financial results for the Fiscal Year 2022 and the Fiscal Year 2023 and a summary of CCUA's Fiscal Year 2024 Budget. The financial information contained in this section was provided by CCUA along with publicly available data including audited financial statements and the adopted operating budget and CIP. Discussions were also held with CCUA staff familiar with the relevant aspects of CCUA's financial operations. As a Special Legislative District, CCUA operates much like a publicly owned utility and manages its finances and operations through an enterprise fund, reliant on user rates or charges to recover the costs of continually providing water, wastewater, and reclaimed water services to the public. 6.1 GENERAL Historically, CCUA has utilized long-term debt to finance capital facilities and enacted its Bond Resolution' on December 14, 1993, authorizing CCUA's issuance of utilities system revenue bonds. The Bond Resolution includes various covenants related to CCUA's rates, finances, and operations that CCUA must comply with. Most recently, CCUA issued long-term debt in 2023, the $75 million Series 2023 Utilities System Revenue Bond. This bond provides funding for the Peters Creek Water Reclamation Facility. CCUA's outstanding long-term debt, for the fiscal years ending September 30, 2022, and September 30, 2023, is summarized in Table 6-1. TABLE 6-1 OUTSTANDING LONG-TERM DEBT 2 Debt Obligation 2022 2023 $42,210,667 Utility System Revenue and Refunding Notes, Series 2015; with variable payment amounts due semi-annually and principal payments due from 2016 through 2031. Interest is fixed $ 34,964,955 $ 33,133,178 at 2.82%. $48,495,000 Utility System Revenue and Refunding Note, Series 2019; with variable payment amounts due semi-annually and $ 41,130,000 $ 38,165,000 principal payments due from 2020 through 2039. Interest is fixed at 2.03%. $10,236,041 Utility System Revenue and Refunding Bonds,Series 2012; due in annual installments varying from $237,103 to $1,901,056 plus interest payable semi-annually at 1.86% through $ 3,293,841 $ 1,901,056 2024. $75,000,000 Utility System Revenue Bond, Series 2023; with interest only payments due semi-annually at a rate of 3.56%, $ 75,000,000 Resolution No. 93/94-27 and various amendments thereto 2 Source:Fiscal Year 2022-Note 6 of CCUA's Financial Statements September 30,2022.Fiscal Year 2023-CCUA's Finance Department CCUA Biennial Engineering Evaluation and Report 6-1 Kimley>>>Horn Debt Obligation 2022 2023 beginning on November 1, 2023, and semi-annual principal and interest payments beginning on November 1, 2026, through 2031. $12,788,239 Clean Water State Revolving Fund loan with maximum $14,179,180 available balance; due in semi-annual $ 11,086,278 $ 10,462,104 installments of$399,298 through 2039 including interest at 0.94% until the payment amount is adjusted by amendment. $1,735,142 Clean Water State Revolving Fund; due in semi- annual installments of $54,020 including interest ranging from $ 721,547 $ 622,497 1.29% to 3.10%, beginning on January 15, 2017, through 2032. $1,430,069 payable to a software vendor in conjunction with a server and enterprise software licensing agreement; due in annual installments of$286,013 including interest ranging from 0.00% to $ 276,000 - 4.20%, beginning on February 1, 2019, through 2023. Bonds and Notes Payable $ 91,472,621 $ 159,283,835 Less: Current Portion of Bonds and Notes Payable ($ 7,188,555) ($ 7,059,376) Long-Term Bonds and Notes Payable, Net $ 84,284,066 $ 152,224,459 CCUA's annual debt service on its outstanding long-term debt is provided in Table 6-2.Annual debt service obligations increase substantially in Fiscal Year 2027 when the principal payments on the Series 2023 Bond begin. TABLE 6-2 ANNUAL DEBT SERVICE ON OUTSTANDING LONG TERM DEBTS Fiscal CWSRF# CWSRF# Series 2012 Series 2015 Series 2019 Series 2023 Year 858050 100200 2024 $ 1,918,736 $2,485,528 $ 3,644,750 $ 2,284,333 $ 108,039 $ 726,922 2025 $4,085,871 $ 3,961,489 $ 2,707,083 $ 108,039 $ 726,922 2026 $4,081,818 $ 3,960,615 $ 2,707,083 $ 108,039 $ 726,922 2027 $4,078,673 $ 3,963,422 $ 17,572,842 $ 108,039 $ 726,922 2028 $4,076,185 $ 3,964,808 $ 17,036,617 $ 108,039 $ 726,922 2029 $4,074,104 $ 3,964,773 $ 16,490,008 $ 108,039 $ 726,922 2030 $4,264,388 $ 3,828,317 $ 15,948,592 $ 819,331 $ 726,922 2031 $ 5,460,036 $ 1,513,384 $ 15,407,175 $ 726,922 2032 $ 5,450,534 $ 518,821 $ 726,922 2033 $2,088,949 $ 726,922 2034 $2,087,104 $ 726,922 2035 $2,089,549 $ 726,922 2036 $2,086,182 $ 726,922 2037 ' $ 2,087,105 $ 726,922 2038 $ 2,087,215 $ 726,922 2039 $2,086,514 $ 363,461 3 Source: CCUA's Finance Department CCUA Biennial Engineering Evaluation and Report 6-2 Kimley>>>Horn 6.2 BOND RESOULTION AND COVENANTS The covenants included in the Bond Resolution authorizing the issuance of CCUA's Utility Revenue Bonds include: • Operation and Maintenance • Annual Budget • Rates • Books and Records • Annual Audit • No Mortgage or Sale of the System • Insurance • No Free Service • No Impairment of Rights • Compulsory Sewer Connections • Enforcement of Charges • Covenants with Credit Banks and Insurers • Consulting Engineers • Unit Water and Sewer Bills • Collection of Connection Fees • Federal Income Taxation Covenants, Taxable Bonds • Transfer for System to Special District (Section 5.19) 6.3 OPERATION AND MAINTENANCE The Bond Resolution's Operation and Maintenance covenant states that CCUA: "...will maintain or cause to be maintained the system and all portions thereof in good condition and will operate or cause to be operated the same in an efficient and economical manner, making or causing to be made such expenditures for equipment and for renewals, repairs and replacements as may be proper for the economical operation and maintenance thereof." Additionally, CCUA: "...covenants to comply with all State and Federal laws and regulations applicable to its ownership and operation of the System." As summarized in Section 3.2.4 and Section 3.3.3, CCUA functions with a proactive maintenance approach which has resulted in sites that are well maintained, equipment and piping that are clean and freshly painted. During field observations, there were no signs of deterioration or neglect CCUA continues efforts to schedule older for rehabilitation or replacement in the CIP program. The findings indicate CCUA is in full compliance with the Bond Resolution. 6.4 ANNUAL BUDGET The Bond Resolution requires CCUA to prepare an Annual Budget, specifically CCUA must: "...annually prepare and adopt,prior to the beginning of each Fiscal Year, an Annual Budget in accordance with applicable law." CCUA Biennial Engineering Evaluation and Report 6-3 Kimley>>>Horn CCUA's budget accounts for revenues and expenditures identified by CCUA staff needed to operate CCUA's water, sewer, and reclaimed water systems as required by the Annual Budget covenant in the Bond Resolution. CCUA's FY 2023/2024 adopted annual budget4 was approved following a public hearing on September 12, 2023, and is summarized in Table 6-3. TABLE 6-3 FISCAL YEAR 2024 ADOPTED OPERATING BUDGET Revenues: Water Revenue $ 21,289,458 Sewer Revenue 34,062,233 Reclaimed Revenue 6,585,636 Connection Fees, AWS & DEP Grants 8,405,168 Miscellaneous Revenue 1,948,323 Capital Fund—Const. Dept. Labor, OH, & Equipment 526,841 Interest—Restricted 2,397 Interest—Non-Restricted 853,229 Total Revenues: $ 73,673,285 Expenditures: Budget Carryforward ($ 128,081) Debt Service— Interest 2,914,754 Debt Service—Principal 7,004,373 Restricted Interest Income 2,397 Renewal & Replacement Fund 2,844,521 Environmental Reuse Capital Fund 1,396,297 Connection Fee Fund, AWS & DEP Grants 8,405,168 Departmental Capital Fund 1,275,500 Capital Reserve 2,844,521 Total Debt and Capital Expenditures: $ 26,559,450 Operating Expenses: Wages $ 15,290,634 Capitalized Wages (588,050) Health Insurance 2,974,776 Retirement 1,559,819 Licenses, Education, & Uniforms 338,639 Payroll Taxes 1,097,023 Workers Compensation ins. 199,205 General Liability& Property Insurance 1,617,963 Transportation Expense 732,940 Rental Space 62,767 Communication Expense 465,190 Electric& Fuel-W/P 1,057,800 Electric& Fuel-US 540,000 Electric& Fuel-STP 1,781,000 Electric& Fuel-Office 46,066 'Resolution No.2023/2024-02 CCUA Biennial Engineering Evaluation and Report 6-4 Kimley>>>Horn Chemicals Water 245,000 Chemicals Sewer 998,000 Supplies-Water 1,452,175 Supplies-Sewage 1,328,600 Supplies Office 666,733 Software 1,516,845 Engineering Expense 265,000 Legal Expense 661,000 Audit Expense 34,500 Subcontractors-Water 975,200 Subcontractors-Water Testing 143,000 Subcontractors-Sewage 1,799,500 Subcontractors-Sewage Testing 207,000 Subcontractors General 2,001,451 Sludge Removal &Treatment 2,805,750 Bad Debt Expense 500 Miscellaneous 460,981 Contingency 1,010,613 Board of Directors Compensation 52,194 Due in Lieu of Taxes 2,787,180 Total Operating Expenses: $ 46,586,994 Construction Department Expenses: Wages $ 156,166 Health Insurance 39,012 Retirement 19,956 Payroll Taxes 14,205 Workers' Compensation Insurance 4,727 Property/Liability Insurance 90,387 Equipment Fuel, Repairs& Maintenance 20,000 Field Supplies &Small Tools 12,700 Office Supplies 250 Material &Subcontractors 2,100 Miscellaneous Expenses&Employee Training 28,384 Contingency Reserve 34,570 Depreciation 104,385 Total Construction Department Costs: $ 526,842 Total Expenditures $ 73,673,286 6.5 RATES CCUA operates as an enterprise fund and establishes rates,fees, and charges to ensure that it can operate as a self-sustaining enterprise and recover its annual cost requirements including O&M expenses, debt obligations, renewal and replacement, and others as required by the Bond Resolution. To ensure compliance with the Bond Resolution's rates covenant, CCUA: CCUA Biennial Engineering Evaluation and Report 6-5 Kimley>>>Horn "...shall fix, establish and maintain such rates and collect such fees, rates, or other charges for the product, services and facilities of its System, and revise the same from time to time, whenever necessary, as will always provide in each Fiscal Year either: (A) Net Revenues which at least equal one hundred five percent(105%) of the annual debt service on all outstanding bonds becoming due in such fiscal year, including one hundred percent(100%)of any amounts required to be deposited in the Renewal and Replacement Account...or (B) Net Revenues, water connection fees and sewer connection fees in each fiscal year adequate to pay at least one hundred ten percent(110%) of the annual debt service becoming due in such fiscal year on all outstanding bonds, including one hundred percent(100%) of any amounts required to be deposited in the Renewal and Replacement Account..." As documented in Table 6-13, CCUA met the rates covenant in the Fiscal Year 2022 and the Fiscal Year 2023. If CCUA is not compliant with the rate covenant, it must: "...immediately engage a Rate Consultant to review its rates, fees, charges, income, Gross Revenues, Operating Expenses and methods of operation, and to, within sixty(60) days of such request by the Issuer, make written recommendations as to the methods by which the Issuer may promptly seek to comply with the requirements..." CCUA has retained a consultant to perform a rate study to be completed in 2024. Furthermore, CCUA staff plans to have a formal rate study performed every five years to incorporate updated revenues, costs, growth, demand, regulatory, and other factors to identify the rates needed to generate adequate revenues including compliance with the rates covenant and debt service coverage requirements. 6.5.1 RATES, FEES, AND CHARGES CCUA's monthly rates,fees, and charges are effective October 1, 2023,through the adoption of Resolution No. 2023/2024-01 which is provided in Appendix H. A schedule of CCUA's rates, fees, and charges effective October 1, 2023, is provided as Table 6-4. TABLE 6-4 SCHEDULE OF CURRENT RATES AND CHARGES SYSTEM BASE CHARGES Water Wastewater Reuse Meter Size 5/8" x 3/4" $12.28 $27.86 $18.58 3/4" $18.42 $38.24 $27.91 1" $30.79 $69.65 $46.45 1 & 1/2" $61.50 $139.28 $92.92 2" $98.43 $222.91 $148.64 3" $196.83 $445.82 $297.28 4" $307.57 $696.37 $464.50 6" $615.12 $1,392.75 $928.99 8" $984.20 $2,228.96 $1,486.40 10" $1,414.79 $3,202.90 $2,136.70 12" $2,642.94 $5,988.47 $3,993.74 CCUA Biennial Engineering Evaluation and Report 6-6 Kimley>>>Horn WATER SURCHARGES: Alternate Water Supply Surcharge—Per Monthly Water Bill $1.18 CONSUMPTION CHARGES (Based on 30 days): Water System Consumption Rates: Residential Service: First 6,000 gallons $1.70 Next 6,000 gallons $5.04 Next 6,000 gallons $6.53 All usage over 18,000 gallons $8.37 Note: Consumption charge per 1,000 gallons with allowance per meter equivalent ERC General Service: All consumption per 1,000 gallons (Excluding Potable Irrigation Meters) $2.54 Potable Irrigation Metered Services: First 10,000 gallons $1.70 Next 15,000 gallons $5.04 Next 25,000 gallons $6.53 All usage over 50,000 gallons $8.37 Note: Consumption charge per 1,000 gallons with allowance per meter equivalent ERC Wastewater System Consumption Rate: Residential Service: All Meter Sizes (10,000-gallon cap) $4.16 Unmetered Flat Rate $59.84 Multi-Family Unmetered per Unit $47.11 Note: Consumption charge per 1,000 gallons with allowance per meter equivalent ERC General Service: Consumption charge per 1,000 gallons of metered water, no cap $5.07 Reclaimed Water Consumption Rates: Residential and General Service: First 15,000 gallons $0.92 Next 5,000 gallons $1.79 All usage over 20,000 gallons $2.71 Note: Consumption charge per 1,000 gallons with allowance per meter equivalent ERC CUSTOMER DEPOSIT: (per ERC) Security Deposit Amount Water Wastewater Reuse Initial Deposit $25.00 $50.00 $25.00 Initial Deposit for Customers Without SSN $50.00 $100.00 $50.00 Annual Interest Rate of 0.94% will be paid on deposit held at least 6 months Note: A security deposit is required for all new accounts including transfers and existing accounts that become delinquent and require a field visit. An additional deposit will be required for accounts that are disconnected twice in one 12-month period. SERVICE CHARGES & MISCELLANEOUS FEES: After Hours Prepayment for New Service $250.00 Same Day Service Charge and After-Hours Premise Visit Surcharge (Normal Hours 8 AM to 5 PM, M-F) $30.00 Initial Connection, Premise Visit Charge, Normal Reconnection, Reconnection due to $30.00 Repair, and 2nd Trip Special Meter Rereads, Hydrant Reading Charge and Backflow Test Final Notice $30.00 Nonpayment Charge Before 4:00 PM, Monday— Friday $30.00 CCUA Biennial Engineering Evaluation and Report 6-7 Kimley>>>Horn Nonpayment Charge After 4:00 PM and before 9:00 PM, Monday—Friday $90.00 Nonpayment Charge on Weekends and Holidays $120.00 Nonpayment Charge Flat Rate Sewer Account $80.00 Late Notice Charge $3.30 Returned Check Charge $30.00 Hydrant Meter:Application Set Up, Relocation Charge, and Fee to Replace Cut Meter $30.00 Lock Meter Inspection Fee for New Meter Installations $30.00 Meter Testing Charge (5/8"x 3/4" &3/4") (1" &Above Meters: Actual Cost) $70.00 Meter Reset Fee $130.00 Meter Tampering Charge $60.00 Replacement of Broken Curb Stop $80.00 Lien Charge(Charge does not include any recording costs, additional collection fees or $130.00 attorney fees) Violation Reconnection $30.00 Monthly Hydrant Base Charge (plus water at metered rates) $100.00 Hydrant Meter Deposit per Hydrant Policy $550.00 to$1,210.00 Hydrant Meter One-Time Fill at CCUA Main Office (plus water at metered rates) $60.00 Waste Disposal Deposit per Septage Haulers Disposal Deposit Policy Building Water Monthly Charge All Systems (Un-metered used during construction) $70.00 Wholesale Reclaimed Water Usage Charge per 1,000 Gallons $0.52 Waste Disposal from Portable Toilets, Septic Tanks, and Landfill Leachate at Sewage $110.00 Treatment per 1,000 Gallons Processing fees to CCUA for Potable Water (Public Water Supply) Distribution and $280.00 Transmission System Permits Processing fees to CCUA for Domestic Wastewater Collection/Transmission System $280.00 Permits Processing fees to CCUA for Permit Modifications $60.00 Energy Surcharge (to be assessed based on a formula) when actual energy sensitive operating expenses exceed budgeted energy sensitive expenses. Account collection fees and/or costs incurred by CCUA in course of collecting delinquent balances,which may be based on a percentage at a maximum of 40% of the debt, and all costs and expenses, including reasonable attorneys' fees, which CCUA incurs in such collection efforts, will be paid, in addition to the original balance due, by the customer responsible for the delinquent balance. SERVICE AVAILABILITY CHARGES: Water Capacity Charge per ERC $450.00 Alternative Water Supply Charge per ERC $388.01 SJRWMD Black Creek Water Resource Development Project Connection Charge per $105.19 ERC Wastewater Capacity Charge per ERC excluding Keystone included in FDEP Grant SG481030 and LP0512 $4,100.00 Reclaimed Water Capacity Charge per ERC for Developments with Reclaimed Water $300.00 Piping Systems Surcharge for Development of Reclaimed Program (Applicable to all Developments that Do Not Install Reclaimed Piping Systems) $410.00 Debt Service Charge per ERC $191.00 Fire Protection— Initial Charge (per Gallons per Minute"GPM" Flow) $15.81 CCUA Biennial Engineering Evaluation and Report 6-8 Kimley>>>Horn Inspection, Plan Review, As-built Drafting, and Recording Fees Actual Cost Potable Water Meter, with Backflow Device (5/8" x 3/4" Meter with other sizes at cost) Includes Meter Box $483.47 Reclaimed Water Meter(5/8"x 3/4" Meter with other sizes at cost) Developments with Reclaimed Water Piping Systems & Includes Meter Box $417.33 As defined in Rate Resolution: Supplemental Developer Agreement Administrative Charge $100.00 Financed Developer Agreement Administrative Charge $100.00 Flex Space Meter Audit (2nd and subsequent trips) - $50,000, plus $75,000, per hour in excess of.75 hours per trip Master Meter Violation Charge, where applicable $500.00 Carrying Charge for Middleburg Service Area Policy and Infill Policy 2.20% Finance Charge 3.69% Middleburg Service Area Development Policy — Distribution and Collection Infrastructure Charge per Acre Water $5,592.00 Wastewater $10,911.00 LAMPA Infrastructure fee per ERC Potable Water $839.00 Reclaimed Water $1,068.00 Wastewater $890.00 6.5.2 REVENUES Rates, fees, and charges for ongoing water, sewer, and reclaimed water service generate the majority of CCUA's revenues. For purposes of the Bond Resolution's rate covenant, CCUA's Gross Revenues: "...shall mean all income and moneys received by the Issuer from the rates, fees, rentals, charges, and other income to be made and collected by the Issuer for the use of the products, services and facilities to be provided by the System, or otherwise received by the Issuer or accruing to the Issuer in the management and operation of the System, calculated in accordance with generally accepted accounting principles employed in the operation of water and sewer systems similar to the System, including, without limiting the generality of the foregoing, (1) moneys deposited from the Rate Stabilization Account into the Revenue Account, and (2) all earnings and income derived from the investment of moneys under the provisions of this Resolution which are deposited or credited to the funds and accounts established hereunder, other than the Project Account and Rebate Account, and (3) payments made by developers to the Issuers for reservation of capacity and similar such charges..." "...shall not include (1) Government Grants and investment earnings thereon, (2) Water Connection Fees and earnings thereon, (3) Sewer Connection Fees and earnings thereon, (4) Special Assessments and earnings thereon, (5) non-cash items contributed to the Issuer with respect to the System and (6) Storm water Fees and earnings thereon (except to the extent described under the definition of the term the "System"herein." "...may include Special Assessment proceeds and/or other revenues related to the System which are not enumerated in the definition...if and to the extent the same shall be approved for inclusion by each Insurer of Bonds then Outstanding." CCUA Biennial Engineering Evaluation and Report 6-9 Kimley>>>Horn .............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................. 6.5.2.1 Charges for Service CCUA's primary source of revenue is user rates billed monthly for water, sewer, and reclaimed services provided. Revenue from monthly user rates by service type for CCUA during the Fiscal Year 2022 and the Fiscal Year 2023 are summarized in Table 6-5 and are included in the calculation of Gross Revenue per the Bond Resolution. TABLE 6-5 REVENUE FROM CHARGES FOR SERVICE 5 Description Fiscal Year 2022 Fiscal Year 2023 Water 6 $ 22,919,376 $ 25,489,930 Sewer $ 29,184,822 $ 30,678,418 Total Charges for Service ' 8 $ 52,104,198 $ 56,168,347 ...................................................................................................................................................................................................................................................................................................................................................................__...................................................................................................................................... 6.5.2.2 Miscellaneous Revenue In addition to the charges for monthly water, sewer, and reclaimed water services, CCUA assesses charges and miscellaneous fees to customers for which specific services are provided. Examples of these fees include charges for service initiation, late or non-payment, meter related for testing, inspection, or tampering, permits, and disposal of special wastes. Revenue from these types of charges is included in the determination of Gross Revenue per the Bond Resolution. Revenue from these sources for CCUA during Fiscal Year 2022 and Fiscal Year 2023 is summarized in Table 6-6. TABLE 6-6 MISCELLANEOUS REVENUE 9 Description Fiscal Year 2022 Fiscal Year 2023 Miscellaneous Revenue 10 $ 1,887,947 $ 2,322,134 ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... 6.5.2.3 Interest Income Interest income for CCUA during Fiscal Year 2022 and Fiscal Year 2023 is summarized in Table 6-7. In accordance with the Bond Resolution, only the interest income on unrestricted funds is included in Gross Revenue for purposes of calculating debt service coverage. 5 Source: CCUA's Finance Department 6 Includes Reclaimed Water Includes bad debt expense which was distributed proportionately between water and sewer based on the total charges for service 8 Totals may not add due to rounding 9 Source: CCUA's Finance Department 10 Fiscal Year 2023 excludes$1.4 million in settlements received from two lawsuits.Interpreted as excluded from the definition of Gross Revenues per the Bond Resolution CCUA Biennial Engineering Evaluation and Report 6-10 Kimley>>>Horn TABLE 6-7 INTEREST INCOME 11 Description Fiscal Year 2022 Fiscal Year 2023 Interest Income on Unrestricted Funds $ 674,637 $1,032,686 6.5.2.4 Connection Fees Connection fees refer to charges by CCUA related to the acquisition, construction, or expansion of the capacity of its facilities.As required by the Bond Resolution, CCUA maintains a separate Water Connection Fees Account and a Sewer Connection Fees Account. Connection Fees are deposited into the respective account and may be applied towards principal and interest on debt, pay the cost of acquiring or construction new improvements,or other lawful purposes. In addition to Gross Revenues, one the provisions in the rates covenant includes annual Water and Sewer Connection Fees received.Total Water and Sewer Connection Fees collected in Fiscal Year 2022 and Fiscal Year 2023 are summarized in Table 6-8. TABLE 6-8 CONNECTION FEES 12 Description Fiscal Year 2022 Fiscal Year 2023 Water Connection Fees $ 1,075,665 $ 632,798 Sewer Connection Fees $ 6,678,165 $ 5,968,554 TOTAL CONNECTION FEES $ 7,753,830 $ 6,601,352 .............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................. 6.5.2.5 Revenue Summary Revenues relevant to CCUA's rate covenant in Fiscal Years 2022 and 2023 are summarized in Table 6-9. TABLE 6-9 REVENUE Description Fiscal Year 2022 Fiscal Year 2023 Charges for Services $ 52,104,198 $ 56,168,347 Interest— Unrestricted $ 674,637 $ 1,032,686 Miscellaneous Revenues10 $ 1,887,947 $ 2,322,134 GROSS REVENUE $ 54,666,782 $ 59,523,167 WATER AND SEWER CONNECTION FEES $ 7,753,830 $ 6,601,352 6.5.3 OPERATING EXPENSES Operating expenses as defined in the Bond Resolution are: "...expenses for operation, maintenance, repairs and replacements with respect to the System and shall include, without limiting the generality of the foregoing, administrative expenses, payments 1 Source: CCUA's Finance Department 12 Source: CCUA's Finance Department CCUA Biennial Engineering Evaluation and Report 6-11 Kimley>>>Horn for the purchase of materials essential to or used in the operation of the System, including bulk purchases of water or sewage services, fees for the management of the System or any portion thereof, insurance and surety bond premiums, the fees to the provider of a Reserve Subaccount Credit Instrument (but excluding any expenses or reimbursement obligations for draws made thereunder), accounting, legal and engineering expenses, ordinary and current rentals of equipment or other property, refunds of money's lawfully due to others, payments to others for disposal of sewage or other wastes, payments to pension, retirement, health and hospitalization funds, and any other expenses required to be paid for or with respect to proper operation or maintenance of the System, all to the extent properly characterized as an expense and attributable to the System in accordance with generally accepted accounting principles employed in the operation of public utility systems similar to the System..." CCUA's Operating Expenses for Fiscal Years 2022 and 2023 are summarized in Table 6-10. TABLE 6-10 OPERATING EXPENSES 13 Description Fiscal Year 2022 Fiscal Year 2023 Wages & Related Benefits $ 16,775,133 $ 18,382,241 Operating Expenses $ 11,929,650 $ 14,317,620 Subcontractors $ 4,294,125 $ 5,521,210 In Lieu of Taxes $ 2,345,846 $ 2,529,049 TOTAL OPERATING EXPENSES $ 35,344,754 $ 40,750,120 6.5.4 NET REVENUES Net Revenues are defined by the Bond Resolution as Gross Revenues less Operating Expenses. A comparison of Net Revenues for Fiscal Year 2022 and Fiscal Year 2023 is summarized in Table 6-11. 13 Source: CCUA's Finance Department CCUA Biennial Engineering Evaluation and Report 6-12 Kimley>>>Horn TABLE 6-11 NET REVENUES Description Fiscal Year 2022 Fiscal Year 2023 Revenues Charges for Service $ 52,104,198 $ 56,168,347 Interest— Unrestricted $ 674,637 $ 1,032,686 Miscellaneous Revenues10 $ 1,887,947 $ 2,322,134 Gross Revenue $ 54,666,782 $ 59,523,167 Operating Expenses Wages & Related Expenses $ 16,775,133 $ 18,382,241 Operating Expenses $ 11,929,650 $ 14,317,620 Subcontractors $ 4,294,125 $ 5,521,210 In Lieu of Taxes $ 2,345,846 $ 2,529,049 Total Operating Expenses $ 35,344,754 $ 40,750,120 NET REVENUES 14 $ 19,322,028 $ 18,773,047 6.5.5 RENEWAL AND REPLACEMENT Pursuant to Section 4.04 in the Bond Resolution, CCUA maintains a Renewal and Replacement (R&R) Account into which annual contributions are based on either 5.0% of prior year Gross Revenues or an amount certified by CCUA's Consulting Engineer. The required R&R deposits are also included in CCUA's Rates Covenant. Transfers into the R&R Account during Fiscal Year 2022 and Fiscal Year 2023 are provided in Table 6-12. TABLE 6-12 RENEWAL AND REPLACEMENT 15 Description Fiscal Year 2022 Fiscal Year 2023 Renewal and Replacement Transfers $ 2,414,518 $ 2,615,873 6.5.6 DEBT SERVICE COVERAGE (RATES COVENANT) The minimum debt service coverage requirements outlined in the Rates Covenant and summarized herein were exceeded during Fiscal Year 2022 and Fiscal Year 2023 as demonstrated in Table 6-13.The resulting level of debt service coverage indicates that CCUA's R&R funding requirement is also met. 14 Excluding Water Connection Fees and Sewer Connection Fees 15 Source:Authority's Finance Department CCUA Biennial Engineering Evaluation and Report 6-13 Kimley>>>Horn TABLE 6-13 DEBT SERVICE COVERAGE Description Fiscal Year 2022 Fiscal Year 2023 Net Revenues at Least 105% of Annual Debt Service on Outstanding Bonds Net Revenues $ 19,322,028 $ 18,773,048 Subtotal $ 19,322,028 $ 18,773,048 Renewal & Replacement $ 2,414,518 $ 2,615,873 Test A Debt Service16 $ 7,188,555 $ 7,059,376 Subtotal $ 9,603,073 $ 9,675,249 Debt Service Coverage Actual 2.01 1.94 Required 1.05 1.05 OR Description Fiscal Year 2022 Fiscal Year 2023 Net Revenues, Water Connection Fees, and Sewer Connection Fees at Least 110% of Annual Debt Service on Outstanding Bonds Net Revenues $ 19,322,028 $ 18,773,048 Water and Sewer Connection Fees $ 7,753,830 $ 6,601,352 Subtotal $ 27,075,858 $ 15,374,400 Test B Renewal & Replacement $ 2,414,518 $ 2,615,873 Debt Service $ 7,188,555 $ 7,059,376 Subtotal $ 9,603,073 $ 9,675,249 Debt Service Coverage Actual 2.82 2.62 Required 1.10 1.10 6.6 BOOKS AND RECORDS CCUA maintains its books, records and accounts of the revenues and operations of the water and sewer systems separately from Clay County for Fiscal Year 2022 and Fiscal Year 2023 and is in compliance with Section 5.05 of the Bond Resolution. 6.7 ANNUAL AUDIT Upon the close of each fiscal year, CCUA must have an audit completed on its books, records and accounts by a recognized independent certified accountant or firm of accountants in accordance with applicable law. CCUA retained James Moore and Company as its independent auditor during Fiscal Year 2022 and Fiscal 16 Includes State Revolving Loans which were issued as subordinate indebtedness and the software lease agreement. CCUA Biennial Engineering Evaluation and Report 6-14 Kimley>>>Horn Year 2023 to perform this task in compliance with Section 5.06 of the Bond Resolution. As of the date of this report, the Fiscal Year 2023 audit is in-progress. 6.8 INSURANCE Section 5.08 of the Bond Resolution requires CCUA to carry insurance coverage that is sufficient for a water and sewer utility system. Specifically, CCUA must: "...carry such insurance as is ordinarily carried by private or public corporations owning and operating water and sewer utilities systems similar to the system with a reputable insurance carrier or carriers, including public liability insurance in such amounts as the Issuer shall determine to be sufficient and such other insurance against loss or damage by fire, explosion (including underground explosion), hurricane, tornado, or other hazards and risks, and said property loss or damage insurance shall at all times be in amount or amounts equal to the fair appraisal value of the buildings, properties, furniture, fixtures and equipment of the System, or such other amount or amounts as the Consulting Engineers shall approve as sufficient. "The Issuer may establish certain minimum levels of insurance for which the Issuer may self-insure. Such minimum levels of insurance shall be in the amounts as recommended in writing by an insurance consultant who has a favorable reputation and experience and is qualified to survey risks and to recommend insurance coverage for persons engaged in operations similar to the System..." Section 5.08 in the Bond Resolution further outlines CCUA's required process and authorized use of any proceeds associated with a property loss and casualty insurance, as necessary. CCUA's insurance coverage as of October 1, 2023, is provided in Table 6-14. CCUA Biennial Engineering Evaluation and Report 6-15 Kimley>>>Horn TABLE 6-14 INSURANCE COVERAGE 17 Covered Party: Clay County Utility Authority III INSURANCE'Brown&Brown Effective Date: 10/1/2023 Version Date: 8/25/2023 1.11 -"-- "' Changes in Exposures LINE OF COVERAGE LIMIT I DEDUCTIBLE/SIR ANNUAL LIMIT DEDUCTIBLE/SIR ANNUAL 202212023 2023/2024 111 PNEh1 PREM Property: Preferred Govt'IIns Trust Blanket Buildings&Contents $ 148 956,548 $ 10,000 $ 471,741 $ 261,748,359 I S 10,000 $ 1,155,683 Pr Equipment Breakdown $ 100,000,003 $ 10,000 $ 100,000,000_S 10,000 Ewe 5 112,791,811 Excess Flood $ - $ - Difference 75.72% Earth Movement $ 1,000.000 $ 10,000 $ 1,000,000,$ 10,000 Premium $ 683,942 Named Windstorm 2%/$25,000 Minimum 5%/$35,000 Minimum Difference 144.98% Accounts Receivable $ 500,000 $ 10,000 $ 500,000 $ 10,000 39%Rate Increase Additional Expense $ 1,000,000 $ 10,000 $ 1,000,000 $ 10,000 Business Income $ 1,000,000 $ 10,000 $ 1,000,000 $ 10,000 Errors&Omissions $ 250,000 $ 10,000 $ 250,000 $ 10,000 Demolition&Increased Cost of Construction $ 1,000,000 $ 10,000 $ 1,000,000 $ 10,000 Inland Marine: _ Inland Marine Communications Equipment Included $ 5.000 $ 13,770 Included $ 5.000 $ 22,390 $ 3,198,936 $ 3.580.579 Mobile Equipment $ 2,198,936 $ 5,000 $ 2,580,579 $ 5,000 Exposure $ 381,643 Electronic Data Processing Included $ 5,000 Included $ 5,000 Difference 11.93% Emergency Services Portable Equip Included $ 5,000 Included $ 5,000 Premium $ 8,620 Other Inland Marine Included $ 5,000 Included_ $ 5,000 Difference 62.60% Rented Borrowed Leased Equipment $ 500,000 $ 5,000 S 500,000 $ 5,000 45%Rate Increase `.'aluable Papers Included $ 5,000 Included $ 5,000 Natercraft Not Covered $ 5,000 Not Covered $ 5,000 Blanket Unscheduled Inland Marine $ 500,000 $ 5,000 $ 500,000 $ 5,000 $ 485.511 5 1,1/8,0/3 Crime: Preferred Govt'l Ins Trust Employee Dishonesty $ 250,000 $ 5,000 $ 1,101 $ 250,000 $ 5,000 $ 1,229 Theft,Disappearance&Destruction In/Out $ 50 000 $ 5 000 $ 50,000 S 5,000 Forgery/Alterations $ 100 0- $ 5,`Q00 $ 100,000 S 5,000 11.6%increase Sub-Total •$ T, lT Sub-Total S 1.229 General Liability: Payroll Payroll Preferred Govt'I Ins Trust $13,322,083 $15,446,800 General Liability $ 2,000,000 $ 5,000 $ 270,070 $ 2,000,000 $ 5,000 $ 337,539 Exposure $ 2,124,717 Employee Benefits $ 2,000,000 $ 5,000 Included $ 2,000,000 S 5,000 Included Difference 15.95% Deadly Weapong Protection $ 1,000,000 $ - Included $ 1,000,000 $ - Included Premium $ 67,469 Difference 24.98% 8%Rate Increase Sub-Total $ 270,1)70 Sub-Total $ 337.539 i 17 Source:Authority's Finance Department CCUA Biennial Engineering Evaluation and Report 6-16 Kimley>>>Horn - 2023/2024 Changes in Exposures LINE OF COVERAGE LIMIT DEDUCTIBLE/SIR ANNUAL ANNUALDEDUCTIBLE/SIR ANNUAL 2022/2023 2023/2024 PREM PREM Automobile: _ _ _ Vehicles Preferred Govt'I Ins Trust 147 I 142 Total Insured Value Auto Liability $ 2,000,000 $ _ - $ 101,972 $ 2,000,000 $ - $ 106,826 $7,306,155 [ $5,118,611 Uninsured Motorist Not Covered Not Covered Exposure -S2,187,544 Comprehensive/Collision Symbol 10,8 $ 5,000 $ 54,140 $ 5,000 $ 36,416 Difference 30.00% Hired Physical Damage $ 50,000 $ 5,000 $ 50,000 $ 5,000 Premium $ (12,870) Medical Payments $ 5,000 Included $ 5,000 Difference S 4,854 8.5%Liability Rate Increase Sub-Total $ 156,112 Sub-Total $ 143.242 Public Officials: Payroll Payroll Preferred Govt'I Ins Trust $13,322,083 $15,446,800 Public Officials Liability $ 5,000,000 $ 10,000 $ 73,820 $ 5,000,000 $ 10,000 $ 87.004 Exposure $ 2,124,717 Employment Practices Liability $ 5,000,000 $ 25,000 Included $ 5,000,000 $ 25,000 Included Difference 15.95% Cyber Liability Included Included Included Included Included $ 2.295 Premium $ 15,479 Difference 20.97% 4%Rafe Increase Sub-Total rs 73.820 Sub Total "$ 89.299 Workers'Compensation: Payroll Payroll Preferred Govt'I Ins Trust 22/23 Payroll: $13,322,083 23/24 Payroll: $15,446,801 $13,322,083 $15,446,801 Fxperience Mod:1.00 Experience Mod:.87 Exposure $ 2,124,718 Workers'Compensation Statutory $ - $ 175,646 Statutory $ - l i$ 179,960 Difference 15.95% Employers Liability $1m/S1m/S1m $ - Included $1m/S1m/S1m $ Premium S 4,314 $ 175,6r 179.960 Difference 2.46% Material Floater: Travelers Material Floater $ 2,000,000 $ 2,500 S 7,500 $ 2,000,000 S 2,500 S 8,020 , Flood $ 1,000,000 $ 10,000 S 151 $ 1,003,000 $ 10,000 State Fees S - State Fees $ 136 Premium 5 505 Sub-Total S 7.651 Sub-Total $ 8.156 Difference 6.6096 Pollution: Indian Harbor , $148,956,548 $261,543,359 Each Pollution Condition/Aggregate $1,000.000/$1,000,000 $ 100,000 $ 67.9C . $1,000.000/$1.000,000 $ 100.000 $ 71,301 Exposure $ 112,586,811 TRIA $ 67ti $ 713 Difference 75.58% .Sub-Total $ 68.585 Sub-Total $ 72.014 Premium $ 3,395 Difference 4.95% TOTAL PREMIUM $1.238,496 $2,009,512 Difference 62.3% CCUA Biennial Engineering Evaluation and Report 6-17 Kimley>>>Horn 6.9 SUMMARY This review did not evaluate projections of future financial results including debt service coverage requirements. However, during the Fiscal Year 2022 and the Fiscal Year 2023, CCUA achieved debt service coverage ratios more than the minimum requirements outlined in the Bond as outlined herein. Furthermore, CCUA has identified a plan of funding for its five-year CPP as part of its annual budgeting process. This review found that CCUA is in compliance with the financial portion of the Bond Resolution. CCUA Biennial Engineering Evaluation and Report 6-18 Kimley>>>Horn 7.0 CONCLUSIONS Based on the review of CCUA operations, facility site visits and observations, and financial data provided by CCUA, CCUA is in full compliance with the covenants of the Bond Resolution. In summary: 1. The water, wastewater, reclaimed systems are properly maintained and in good condition. 2. The utility is complying with required State and Federal regulations governing the operation of the utility. 3. CCUA's debt service coverage ratios meet the requirements outlined in the Bond Resolution. 4. Based on the review of the CIP, it appears that CCUA has properly funded improvements related to Renewal, Replacement, and Betterment, System Expansion, and Alternative Water Supply. CCUA Biennial Engineering Evaluation and Report 7-1 Kimley>>>Horn Appendix A Organization Chart CCUA Biennial Engineering Evaluation and Report A-1 Total Funded and Approved Full-time Positions 181 Net Full-time Additions,FY22/23 7 _ Functional Table o f Organization Net Student Intern(5)/Part-time(1)Additions,FY22/23 +6 `��y COUHr` Total Funded Positions,FY22/23 194 01411111 G 1 -a l.g1)'A UT VOW Board of Supervisors Executive Director Jeremy Johnston Chief Engineer _ Chief Operations Officer Public&Governmental Chief Financial Officer Chief Human Resources I Paul Steinbrecher Walter"Darryl"Muse Affairs Liaison Jeffrey man Officer Dennis Ragosta Kimberly Richardson ngineering(4) Iistriti on&Collection Finance(3) Risk&Safety(1) (65) —g I Customer Service& Human Resources(2) GIS(6) Water Treatment(16) Billing(17) stewater Treatment Service Availability(8) (36) Procurement(2) Wastewater,Intern(1) nstruction&Inspection Information Technology (5) Facilities&Fleet(6) (5) Part-Time IT Help Desk(1) Engineering Administrative vironmental Compliance Inventory(1) Assistant(1) (4) .SCADA(1) finistrative Assistant, Operations(1) Legend: Senior Leadership Team Position Management Position Supervisory Position Lead/Foreman Position Staff Position Revised 8/22/2023 Student Interns (open x4) Engineering Department 'Total Funded and Approved Full-time Positions 181 Net Full-time Additions,FY22/23 7 ,0 COV^,r Net Student Intern(5)/Part-time(1)Additions,FY22/23 +6 / Total Funded Positions,FY22/23 194 0141111 G 1 -a /e/TYAUIN0 Board of Supervisors Executive Director Jeremy Johnston Engineering Public&Governmental Chief Human Resources g g Chief Engineer Chief Operations Officer _ Chief Financial Officer Officer Administrative Assistant — Walter'Darr l Muse Affairs Liaison(1) JeffreyWesselman Kimberly Richardson Annesia Asberry Paul Steinbrecher Y GIS&Asset Systems Service Availability Construction&Inspection , Assistant Chief Engineer Distribution&Collection Manager Manager Joseph Paterniti Services Manager (65) Finance(3) Risk&Safety(1) Benjamin Freeman Melisa Blaney Warrick Sams PSM/GIS Specialist _ Senior Service Availability Senior Design Engineer Construction&Inspection Customer Service& XavierA Aguirre Engineer Services Coordinator Water Treatment(16) Human Resources(2) 9 Darrell Damrow (open position) Linda Ortiz Figueroa Billing(17) Senior GIS Analyst7 Engineer in Training Utility Engineer Wastewater Treatment Rita Matti-Coles James Blum Heather Cavanagh Lead Construction (36) Procurement(2) Inspector — Wastewater,Intern(1) Survey/GIS Technician I Matthew King Engineer in Training Information Technology (open position) Zachary Loeb I Facilities&Fleet(6) (5) Service Availability Analyst Construction Inspector Part-Time IT Help Desk(1) Jennifer Cron Survey Technician I James Griffin Joshua Reed Rafael Duran Environmental Compliance Backflow&GreasetrapInventory(1) Administrator (4) Samantha Conner CADD Technician II Service Availability Robert Dawkins Specialist,II SCADA(1) lino Smith Service Availability Specialist,I Administrative Assistant, Summer Berndt Operations(1) As-Built Coordinator Andrew Mitchell Legend: Senior Leadership Team Position Management Position Supervisory Position Lead/Foreman Position Staff Position Revised 8/22/2023 Student Interns (open x4) Total Funded and Approved Full-time Positions 181 Operations Net Full-time Additions,/Part-time 3 7 f6), COU^,r Net Student Intern(5)/ art-ti (1)Additions,FY22/23 +6 { Total Funded Positions,FY22/23 194 I, AUTN°0 Board of Supervisors Executive Director Jeremy Johnston I Public&Governmental Affairs Liaison(1) Chief Engineer Administrative Assistant, Chief Human Resources g Operations Chief Operations Officer Chief Financial Officer Officer — Paul Steinbrecher P Walter"Darryl"Muse Jeffrey Wesselman Alicia Baker Kimberly Richardson ■ General Superintendent General Superintendent General Superintendent Environmental Compliance i&C Administrator Facilities&Fleet Manager SCADA ManagerEngineering(4) D&C,Asst.COO Water Treatment Wastewater Treatment Manager Finance(3) Risk&Safety(1) anice Loudermilk John"David"Rawlins Jim Moore Ross Bland (open position) Heather Webber John McCleary I I I Chief Sewer Line Chief Field Services Chief Water/Wastewater Administrative Assistant, GIS(6) Master Electrician Pre-Treatment Coordinator Customer Service& Inspection Coordinator Maintenance Coordinator Water&Wastewater Nick Smith Human Resources(2) g_ Billy Loudermilk Billing(17) David Deese Carl"Ricky"DeLoach II Gary Church Leslie Buchanan Asst.Chief Water/ Service Availability8 I Lead Sewer Inspection Field Supervisors Wastewater Maintenance Facilities Maintenance Chief Water Treatment Treatment Inspector O Electrician Plant Operator Cole Procurement(2� Technician Bradley Poole Coordinator Barry Stanley Singleton Justin Raymer Richard Saucier I Matthew Cra Mike Rapp Water Treatment Plant Information Technol Construction&Inspection Water/Wastewater Oper ator vvonmental Scientist (5) Mechanic,Sewer TV Field Service Technicians — Maintenance Foreman Fleet Maintenanc (5) Inspection Wesley Addison Lawrence May — Specialist Dwight Garth Victoria Quick Part-Time IT Help Desk(1) Nick Griffin Thomas Finnegan Matthew McMullin Douglas Schutter Electronic Technician Water/Wastewater Cedric Bodway Engineering Administrative Barney Langford Danny Philemon Maintenance Lead Jonathan Stanley Zack Askew Assistant(1) Paul"PJ"Rosenbaum Matthew Jeffers I Fleet Maintenan Inventory(1) (open position) Daniel Legge Anthony Walker-leave 8/31 Technician air arks Marc McMahon Mechanic,Water/ William Thomas Jack Marsh Wastewater Josh Towns Derek Bayes Chief Water Treatment Lead Locator/ROW Brett Bollinger Floyd Greer Facilities Maintena Plant Operator P Joseph Dean Technician Jason McLain Maintenance Supv Dillon Lucas II I I I I Thomas Eure Levi Johns TracyAlexan Keystone Heights/ Spencer's Dylan Moore ater Treatment Plant Mid-Clay Fleming Island 1 Ridaught Landing Miller Street Craigki Ruis Jacob Crosby Peter's Creek Crossing Cate Coordinator Bradley Browning Jr Earin"Chad"Hartman NicOperator JourdanTri ief Wastewater Chief Wastewater Chief Wastewater Chief Wastewater Chief Wastewater Chief Wastewater William Walker (open position) Nathaniel Knepper Treatment Plant Treatment Plant Treatment Plant Treatment Plant Treatment Plant Treatment Plant Water/Wastewater Kyle Morris Operator Operator Operator Operator Operator Operator Locator Maintenance Foreman Corbin Bohanan Mike Chapman Kyle Holzschuher John Fuquay T.J.McLendon David McDonald Lyle Fulton 111111 Tony Jefferson (open position) Ronald Hill Water/Wastewater Wastewater Wastewater Wastewater Wastewater Wastewater Wastewater Maintenance Lead Treatment Plant Treatment Plant Treatment Plant Treatment Plant Treatment Plant Treatment Plant 1 ROW Maintenance (open position) Chief Water Treatment Operator Operator Operator Operator Operator Operator Technician J Plant Operator Vincent Brown Mark Duncan Darin Ernst Brad Morgan Anthony Veal Jim Richardville Mechanic,Water/ Tommy Riley Lindsey Estevez Jerry Ley Paul Stone Jesse Hellard Darrell"Glenn"Bennett Carl Silcox Wastewater Bryan Nall Shane Spicer Evan McCauley Kevin Bush Austin Gahl Kenny Milledge Brian Long Water Treatment Plant Dalton Rogers Curtis Copeland Greg Harris Carl Kight Brian Thacker Orator Wesley Bland Christopher Bryant Chief Field Operations Jonathan"Scott"Johns Be Hash Coordinator Jerry Sleezer Operator Trainee, Operator Trainee, Operator Trainee, Legend: SteDaniel Dawson ChristopherNozworth Wastewater Wastewater Wastewater P 9 hen Rencarge Wastewater,Intern I Brian Peeples Tyler Bryant Mason Dejno Bryce Adams Shane Jourdan I I Trenton Jenner Senior Leadership Lead Retrofit New Installations New Installations Repairs Repairs Team Position — Technician Foreman Foreman Foreman Foreman — Clifford Spry Kenneth Sweat Shawn McKinney Randy Green Marvin Short Management Position Retrofit Technician Lead Utility Lead Utility Lead Utility Lead Utility . Zachary Bombard-start Mechanic, Mechanic, Mechanic, Mechanic, 8/28 Installations Installations Repairs Repairs Supervisory Position (open position) Roger"Dale"Rodgers Daryl Roberts Michael Murrhee Dalton Chesser Lead/Foreman Utility Mechanic Utility Mechanic Utility Mechanic Utility Mechanic Position Casey"Elvis" Michael Echelberger Richard Bates Ian Larson Edgington Jonathan Wiggins Bryce Holeman Patrik Laniel Staff Position Jonathan Dillon Chad LeBlanc Hunter Watts Student Interns Revised 8/22/2023 (open x4) I Total Funded and Approved Full-time Positions 181 _ Finance & Human Resources Net Full-time Additions,/Part-time 3 7 ��y C�V�r Net Student Intern(5)/ art-ti (1)Additions,FY22/23 +6 L /- Total Funded Positions,FY22/23 194 011411111 G 1 -a l'ieiTN�0 YAUT Board of Supervisors Executive Director Jeremy Johnston Public&Governmental Affairs Liaison(1) Chief Engineer Chief Operations Officer Chief Financial Officer Chief HumanO e Resources Paul Steinbrecher lirI Walter"Darryl"Muse Jeffrey Wesselman Kimberly Richardson Customer Service& Assistant Chief Financial Distribution&Collection IT Manager Officer Procurement Manager Inventory Manager Risk&Safety Mana Engineering(4) Geor a Cavenas Billing Manager Angelia Wilson StanleyJurewicz (65) giana"Dee Dee"Strickland Karen Osborne g (open position) Contract&Procurement System Administrator Billing Analyst Financial Assistant Human Resource Generalist — GIS(6) Water Treatment(16) Kathleen Trice Dawn Green Cara Clark Specialist Susan Alexander Darrin Parker Lead Network Billing Clerk Financial Assistant, Wastewater Treatment Administrator AmyLevita Accounts Payable Training&Development Service Availability(8) (36) Tamantha aid Coordinator a Jonelle Cramer Freida Brown P Ashley Taliferro Wastewater,Intern(1) Ingrid Rodriguez Jamie Cribbs Help Desk Technician Lauren Shupe Construction&Inspection Facilities&Fleet(6) Brandon Fields Shannon Jenkins (5) i Monica"Claire"Smith Engineering Administrative Environmental Compliance Programmer,Senior Assistant(1) (4) Matthew Pence Customer Service Supervisor 11 Marla Champion r I Customer Service SCADA(1) Part-Time IT Help Desk Representative Andrew Robertson Abigail Bradley Brigitte"Brie"Macaluso Elaine Mojica Administrative Assistant, Jessica Kirkland Operations(1) Krystal Whitsett Melissa Emery Receptionist/Assistant Secretary Lisa Christian Legend: Senior Leadership Team Position Management Position Supervisory Position Lead/Foreman Position Staff Position Revised 8/22/2023 Student Interns (open x4) Kimley>>>Horn Appendix B Water Site Visit Summary Sheets CCUA Biennial Engineering Evaluation and Report A-2 Clay County Utility Authority Biennial Report Site Visit Facility Name: Spencer Crossing WTP Facility Location: 4145 Savannah Blvd, Orange Park, FL Site Inspectors: J Greeley,C Bolo Facility Type: Water Treatment Plant Facility Description: The WTP is located in the Orange Park Grid. The treatment process is aeration for hydrogen sulfide removal and chlorination for disinfection. The PWS ID is 2100741. Treatment capacity is 4.49 MGD max day. On site water storage is a 500,000 gallon bolted steel water tank. Facility Condition: The site condition is excellent. All facilities are well maintained. The ground storage tank is cleaned on a regular basis using a company that specializes in cleaning Tanks while in service. Diesel generator is on site and rated at 400 KW. Diesel storage is by 2000 gallon con-vault tank Typical daily operation is approximately 1.7 MGD well below the maximum rate capacity of the facility This facility is very well maintained. See pictures on following page. rig I 4i" v " • 7 ;;#1 Y go" ' ;:.' mood ':'''.;.- 'VV.- iis.*`. 0,..t-:: •7'.', '. .1i,',-,ii=f•,:t.,:-',. ...,:t4';•:-.... ctiii...,PIP i :,,. is_ , 1 ,' A Iii r _It`,. 7_, .- ' - d,- �' / ''� '' 4. - mow_ ' t _ E t 1 I� 7 I` . - -� a jj V P IP i' 1:1i II 111' 1' +1 ., ` J 'L.l N'�, �� , , -i: nk''' , - ' Via. fir. t - 8 L'1Tt5&i r ,r Yk.,.'�, fir.rl.+r rt,w .....-..d,..r t . .. Clay County Utility Authority Biennial Report Site Visit Facility Name: Spencer Crossing Well Field Facility Location: 4145 Savannah Blvd, Orange Park, FL Site Inspectors: J Greeley,C Bolo Facility Type: Water Well Field Facility Description: There are 3 wells, 2—8"wells with a depth of 460, constructed in 1997, Well #3 is 12"with a depth of 480 ft constructed in 2003. Facility Condition: Wells 1 and 2 were observed and found to be in excellent condition. These wells had new pumps installed in the last 5 years. The site is well maintained. e ,... , -4-2,-. , ,e. • pa� ,, ,'(:f iii):''','';':, .1.,,...4",,,ii** is ',. ....*:' ' ' '-'s,: h-4,1-:.,,,p 17 - • ...,.- . ::,?-,,.-1...,.., ... is , � e ,c,'!:. .-- — ._ #(`, y • 'milt' 1 _ t`If s "yam' ' '...:*:::. ' r 1 1 11 1..'..t.,, air' ..40,.. . , Iv_ .... . „..,....., _... ., ., ,....F.,,,,mliele..f..7.: , . . .... .. „, . .. , _ . .,. . , . , . 4 - ' . ...-.AN �:,._. r "ate'v "T ! • • ' fi 1 b a , _ .- - �r-"Pv-- ,:t ?� i .. i '4 ck'k by t. 't; ':I' J! 4 l 1 I IiillI� § I Il .ia 41 s l _ I _&._ ,, .. gy, i9..-yc i 9. . v ^.e�d,r s, }-"t1 Ks+ xyr I .. 3 `S 30. 4k A ,iy F " s ad ,,b, .- , `t ,„ , 'i, s 1 f; .k ',� e, � - ;�° .'� 3 ,�. i"c a.*: �� yn> sYn ;4x1�^,`". °b.� a fuxAu� + '; Clay County Utility Authority Biennial Report Site Visit Facility Name: Meadowbrook Well Field Facility Location:317 Parkwood Drive, Orange Park, FL Site Inspectors: J Greeley,C Bolo Facility Type: Water Well Field Facility Description: There are 4 wells that feed the Meadowbrook WTP. 3 wells are 8" constructed to a depth of 388 ft. These wells were constructed in 1958 (Well #1), 1973 (Well #2), 1976 (Well #3). Well 4 is 12" constructed to a depth of 363 ft in 1996. Facility Condition: All 4 wells were observed and found to be in good condition. Well #1 is the oldest and will be upgraded in the current CIP program. Well 4 is the remote well and currently does not have an emergency generator.The well site will Be modified in the current CIP to add an emergency generator and upgrade the electrical controls with the addition of a remote monitoring SCADA system. , ." :.. , A 4*- -.I;44,4 ,'.1.,.„,,, el --... !!!!"!•..1.1._iii!itilitiiii to it.„,1114 . - 1 .. . ,,. -, - — ,,. ....'•:' •-1- . - I .0 1 1,1 s- Sf•':,'ti 1;,%. .. ,.. ,- ... - _ Rig 'nt',•I il• ', .4"xx+.4.wehli, 1', . Y,,: , ,.,r.,t .1 , - -. Pi. ,inKW:APV.P.IM ‘\', ,'':',. '',' '"' -, - ipppy.:44 1,41.0;9:,,,,b, i\ ' ' '. , - 1 - ,,, ' --------...----- ii:',,,V ojihge„,„4,00A, t,', — :..- z-,- ,1- LP .. ' .:'. - :-• ‘, •-,1 ::•:g,., 40400 '.!.,-. ;0,4/,,'gro,p.,<„ 1;t,, .,,Ir` 31 ' . • .., ,- ,,,iig•- vz__-. . h1 . ._'....-„,..,,,,,-z.-...,--' 'VI ..- , ',;P;',;,0 , "4,A,''.,,e, .. , lAY1:40010447, PPfri''. '701//01j, '.461),,V j' A" .a...4- . _. ..,, ..„., C . i------ ,T .... ., -,. . 01.1„,... • „...-zg.....&.*: i'... •-441,:i.--4:...,;:i..",. ..-.%_4`k •<, ow,0 IIIIIIIL ' 4 ,.. ,r.i.,• q‘ . 7.-.-.4:"-A:-:',,,,44•,,,-...t-:',2, ‘‘,,:,,,' :,...7":,; 7k:'*-‘4.:ist‘.,:„ I'A4,--4-ti., .,' I*4"Alt 1 i'''---. VC' --i: '- - ,., . .,, ,. ., .4 I - • — - '--- 14,;*:-:" . ,. 4.......re ,-.. ME Clay County Utility Authority Facility Name: Meadowbrook WTP Facility Location:317 Parkwood Drive, Orange Park, FL Site Inspectors: J Greeley,C Bolo Facility Type: Water Treatment Plant Facility Description: The water treatment process is aeration for hydrogen sulfide removal and chlorination for disinfection.The facility is located in the Orange Park Grid. PWS ID 2100741-01 Max Day permitted capacity is 8.79 MGD Facility Condition: The site is well maintained. Aeration system appears to be in good condition. On site generator is in good condition. There are 3 wells on the site with a 4th remote. There are 3 steel GST's on the site.There are major modifications that will be going into construction in the 20203/2024 period. The modification will include the removal of the 3 steel GST's and the installation of 2 prestressed concrete GST. On site piping that is currently 12"will be replaced and increased to 20". \ �. i..,iit,.'-_-.- ,:;''„;„:',' -' al + p ,4� -. 01s ' 1./titiu. ________ ,,.... .s.i Llatifitiii .,_.,,,,k7-_,---:' )7-4 ..,„ ! ...1',:ii,t,:il'iLl'',...;,..4'1, k„, ...„„L.. ...1.--,„„ , ... ... t.v1„„.. _ . .... ,.. ,1_., ..„. .--:--,.0.:1:-..,.,... , , , , ,_11_ ,,,,., ,i ,., 1 1111 -: 1 : ..,,,,...„,_,,,,,....0.,,,....„17,:::,,..74,.,..,...,,L,.„.. ._ ,--.-0,41w1. 77„:-_;,..,_,,,..._„..; :::_i i , ...1F,,,_ 1111 .-.--.,.,--: - '. -e-•--;_.-: %'I-I".I.-----.--t:-:-I--., ''I,I • ;I', '1 '.'".:I'''''-1 �r`.,M`" � .ts Kimley>>>Horn Appendix C Wastewater Site Visit Summary Sheets CCUA Biennial Engineering Evaluation and Report A-3 Clay County Utility Authority Biennial Report Site Visit Facility Name: Fleming Island WWTF Facility Location: 1770 Radar Rd, Fleming Island, FL Site Inspectors:J.Greeley, C Bolo Facility Type: Wastewater Treatment Plant Facility Description: Facility is an AWT WRF with a capacity of 4.0 MGD AADF Process train is as follows: influent headworks, aerated grit chamber, 3 oxidation ditches (2 are in service, 1 is down for evaluation), 3 clarifiers (4th Clarifier out of Service), 4 bridge filters, 4 chlorine contact tanks, reclaimed water pump station, and a surface water pump station. Phosphorus removal is by ferric Sulfate addition. Biosolids are processes in an aerobic digester and a BCR system to produce Class AA or B Biosolids for land application. Effluent disposal is primarily using public access reuse sites with surface water discharge as an alternative occurring when effluent produced exceeds reclaimed demand. going to a river discharge. Facility Condition: The WWTF typically receives between 2.5 MGD and 2.8 MGD. Effluent quality is good. The site is well maintained. The equipment appears to be well maintained. The existing BCR process is operating well, and a new system is being installed to replace the older system in the near future. } m „ ili .. .wir, _ : .. ,., , ......... ,, - • Y. ua.=. I I J ,� M� , -f - 4 4"a J,mrE vy^ 'Sk-z...{"X • fraiiiiiiimi a r F 3: S If Y " +e $J. � . g = Clay County Utility Authority Biennial Report Site Visit Facility Name: Mid-Clay Regional WWTF Facility Location: 2926-1 Jubilee Ln,Green Cove, FL Site Inspectors:J.Greeley, C Bolo Facility Type: Wastewater Treatment Plant Facility Description: Facility is an AWT process with a capacity of 1.5 MGD AADF. Facility is permitted to increase to 3 MGD The treatment process is as follows: mechanical influent screen w bar rack, 2 grit removal system, Denitrification Carrousel system, two clarifiers, 3 sand filters, 2 chlorine contact tanks, chemical feed Systems for ferric sulfate and sodium hypochlorite. WAS goes to BCR biosolids system. Final effluent is disposed by RIB's slow rate public access reuse system. Facility is in process of installing a pilot reclaimed treatment system to produce potable water. Facility Condition: The facility is in good operating condition. Equipment appears to be well maintained. Current typical flows range around 1 MGD. . . IM1111111.111111 " ' ..„ _mii,..7,7*Azki„„e_.. ....„.i.„‘•- • ---- * '' ,:l'illiiiiiigW131"- -- .--- -= : "di ' : ','t- - _I '',1,•;7,,,-,;i't-,,,,,.,...e.4..,,vt , 4, liplillrat6- WillffHWA' ' i j rif - ; lit i I - = -ilk i i I _ . -• -._.__- ...... -IftwompogimuM ________ •,‘Air.i..-- _- ' 1 .-•-11,.-4,._-- , 0 1 %.. _:ii-e--,:_usys, )--- - - i - ----------- ,; 7.-- ...------------ -I' yoll1111, -- . ! rilifirfurr- . .......1 /,, , m ilm! V lik,,,- li . • : "111.1.--*-- 'T . .I. :j tti ,, ,,;._,4 6 _ - _ ;‘-`ti*";:,,,,,,'''SA),At 4::'.. .,',.';..,:•''', .'.':;';‘-'7'1:".:1'.1.34,4.1f4Or'3*.:6.. -;,...,,j, '' i.'4;%W...°-,144,,V,An.::,'-p-'''''.z.,"'i,,,' --I.•,,.,...regr,i,_,47,z:,:.: itgv,,,trAzfyif.V.,;.?-ok.,of•...'1F',-..rfk,,, -N!y-4... ..-.t.,17,:3,,,,-,, . . .. . .. . . Clay County Utility Authority Biennial Report Site Visit Facility Name: Spencer Crossing WWRF Facility Location: 4145-1 Savannah Blvd, Orange Park, FL Site Inspectors:J Greeley, C Bolo Facility Type: Wastewater Treatment Plant Facility Description: Facility is an AWT process with a capacity of 4.9 MGD AADF Process train is as follows: 2 fine screens, 2 grit collectors, 2 biological nitrogen treatment unit 3 active clarifiers, 3 sand filters, 2 chlorine contact chambers, effluent pumping station. Solids processing is by a BCR process and produces Class AA biosolids. Predominate final disposal of Class AA biosolids is agricultural land application. Effluent disposal is predominantly by slow rate public access reuse. Up to 200,000 gpd of reclaimed Water is produced in excess of reuse system needs. This effluent is discharges to local surface water. During wet weather events surface discharge can be in excess of 200,000 gpd. Existing sludge digester tanks (3) have been converted to reject water holding. Phosphate removal is by chemical precipitation through addition of ferric chloride to the activated Sludge. There are 2 reclaimed water storage tanks on site. Facility Condition: The site is in excellent condition. Concrete Tankage appears to be free of leaks and well maintained. Headworks equipment is in good condition, as is biological treatment equipment. Three clarifiers are in good condition. Fourth clarifier has been under litigation due to deficiencies But the litigation is resolved allowing for correction of deficiencies. The plant is capable of operating On the existing three operational clarifiers.Traveling bridge sand filters are in good operating Condition. Chlorine contact tanks are well maintained, and effluent is clear. Surface discharge of treated effluent is dechlorinated using sodium bisulfite. Biosolids processing was good and no objectionable odors. 11, � ,ten . . a. 1 r It p JJ � r I i.II „ � y Clay County Utility Authority Biennial Report Site Visit Facility Name: Lift Station #35 Facility Location: 2530-1 Glenfield Drive,Green Cove, FL Site Inspectors:J.Greeley, C Bolo Facility Type: Wastewater Pumping Station Facility Description: This pump station is located in the far corner of the Mid-Clay WWTF. The station is a suction lift pump system using 2 Gorman Rupp suction lift pumps The station has a backup emergency generator. Facility Condition: The pump station is an older system but is in good condition. The wetwell is maintained on a regular basis by use of a vacuum truck to remove floating debris and grease mat from surface. j I 44,4,,,.., i �i�: 11 i� 1 Clay Comb it 35 n' ` �(II fill Ak.^ \ \ utility Authority ; Tr e r `l DANGER , ---- ""� •NO TRESPASSING r (e;~ 1 r) i _ a �' -�e11110 F E�� x 9;41 , 4�i I , w' p Yam . .;''4"0/‘0, ,/,t e4 o,Ep� r }r riff - '1 ..e £ ��� S .. .+- .. ...v aM r:dw....�..:..-i"�.'6 N(f�:za Clay County Utility Authority Biennial Report Site Visit Facility Name: Ravines#164 Booster Pump Station Facility Location: Green Rd Middleburg FL Site Inspectors:J.Greeley, C Bolo Facility Type: Wastewater Pumping Station Facility Description: The pump station is an inline booster station with 3 Gorman Rupp 25 HP pumps. The pumps have variable speed drives, and the pumps are controlled by pressure readings on the influent and effluent lines. Facility Condition: The site immediately adjacent to the pump units is well maintained. This station pumps flow from the Middleberg area and sends it to the Mid-Clay WWTF. Pump station site has an emergency backup generator. Fili r • s Ai s i', tee ? �, was .e r e7k t1" '1, z r `t.4,,,A" '•' •\ `t .„'"v.l''y`a. t *s t, n' _ a''u•':,c "S r:!,�,` ; Kimley>>>Horn Appendix D Capital Improvement Plan CCUA Biennial Engineering Evaluation and Report A-4 Clay County Utility Authority 2023/2024 Capital Projects Expenditures Budget-Adopted And Five Year Capital Projects Plan Adjusted for Prior Year Jobs Not Completed as of 4/30/2023 ADJUSTED FISCAL YEAR Fiscal Year Fiscal Year Fiscal Year Fiscal Year Fiscal Year 2022/2023 2023/2024 2024/2025 2025/2026 2026/2027 2027/2028 TOTALS REVENUES: Balance October 1,2022,to include Transfers 81,337,624 81,337,624 Funds Spent on Jobs Prior to FY 2021/2022 (52,492,288) (52,492,288) Renewal,Replacement&Betterment 2,615,873 2,844,521 2,986,747 3,136,084 3,449,693 3,794,662 18,827,580 Departmental Capital Transfer 1,524,510 1,275,500 1,250,000 1,250,000 1,250,000 1,250,000 7,800,010 Environmental Reuse Capital Fund Transfer 1,236,218 1,396,297 1,410,260 1,424,363 1,438,606 1,452,992 8,358,736 Capacity Fees Transfer 5,353,377 11,142,248 11,699,360 12,869,296 14,799,691 17,759,629 73,623,602 Grant Revenue 1,500,000 1,500,000 1,500,000 1,500,000 1,500,000 1,500,000 9,000,000 Alternative Water Supply Transfer 721,747 762,920 785,808 809,382 833,663 858,673 4,772,193 Debt Service Charge 240,480 240,480 240,480 300,600 300,600 300,600 1,623,240 Surplus Transfer(Operating Contingency Utility&Capital Reserve,includes add'l R&R) 3,775,457 7,128,251 7,342,099 7,562,361 7,940,480 8,337,504 42,086,151 Restricted Interest Earnings 2,285 2,285 5,000 5,000 5,000 5,000 24,570 Borrowing/Utilization of Surplus Funds if needed 16,504,567 79,847,718 40,972,546 36,643,349 (6,474,064) (14,906,385) 152,587,732 Balances After Transfers 62,319,850 106,140,220 68,192,300 65,500,436 25,043,669 20,352,676 347,549,150 CAPITAL EXPENDITURES: RENEWAL,REPLACEMENT&BETTERMENT Departmental Capital 1,524,510.44 1,275,500.00 1,250,000.00 1,250,000.00 1,250,000.00 1,250,000.00 7,800,010.44 Upgrade Lift station 9-Meadowbrook 93,844.52 6,155.48 1,000,000.00 1,100,000.00 Knight Boxx/Old Jennings Force Main Extension&Lift Station 56 100,000.00 1,465,022.00 1,565,022.00 Server Lifecycle Replacement 0.00 1,925,000.00 1,925,000.00 ERP Software Replacement 2,255,116.67 1,622,922.00 759,577.00 785,784.00 813,065.00 841,522.28 7,077,986.95 SCADA System 218,250.00 250,000.00 2,000,000.00 2,000,000.00 1,200,000.00 1,500,000.00 7,168,250.00 Meadowbrook WTP Upgrades-(GST#3 repair,Transfer switch,GST#2 roof repair,Aerator repair,rn 1,498,802.00 2,517,692.00 4,016,494.00 Meadowbrook Well Rehab 216,895.00 216,895.00 Miller St.WWTP Upgrades Influent Structure,Septage station&Electrical upgrades 0.00 375,000.00 5,000,000.00 3,300,000.00 8,675,000.00 Ridgecrest WTP-Replace Softstart&Crossline Starters with VFD's 300,831.01 300,831.01 Ridaught WTP-Phase I GST Upgrades 0.00 2,000,000.00 2,000,000.00 Ridaught WRF Upgrades(Install Micro-screen,Grit Removal Equipment,and Influent,Rehabiitiation 810,166.99 1,185,000.00 1,995,166.99 12"Main Connecting Postmaters WTP to Geneva Lakes WTP along CR214 0.00 1,066,400.00 860,000.00 1,926,400.00 12"WM Extension Hwy.100 to Brooklyn Bay Rd.(Keystone) 0.00 856,800.00 856,800.00 6"WM Extension Woodland Dr.to Payne Rd.via SR21 0.00 369,600.00 369,600.00 Keystone Heights-Lakeside Street/Hilltop Street Water Main Rehabilitation 215,600.00 215,600.00 Keystone Wastewater Treatment Plant-Phase II Construction 0.00 500,000.00 6,200,000.00 4,400,000.00 11,100,000.00 Pace Island&Fleming Oaks WTP Electrical Upgrades 65,623.00 250,000.00 3,500,000.00 1,120,000.00 4,935,623.00 Old Jennings WTP Electrical Upgrade 0.00 500,000.00 500,000.00 500,000.00 1,500,000.00 Spencer's WRF Electrical Upgrade 0.00 208,129.30 1,269,853.00 811,440.00 2,289,422.30 TanglewoodElectricalUpgrade 0.00 35,325.00 221,114.00 132,136.00 388,575.00 Orange Park South Electrical Upgrade 0.00 87,276.00 600,000.00 500,000.00 600,000.00 1,787,276.00 Fleming island WRF electrical upgrades Nault upgrades 169,912.54 1,786,190.00 1,175,520.00 3,131,622.54 Postmaster WTP Electrical Upgrades 118,077.05 118,077.05 Miller WRF Electrical Upgrades 9,622.03 81,000.00 90,622.03 Ridaught WRF Electrical Upgrades 0.00 233,291.00 1,408,910.00 924,000.00 2,566,201.00 Oakleaf WTP Electrical Upgrades 0.00 34,291.00 342,910.00 377,201.00 Ravines Off-Site Mains-Middleburg W&S Extensions 1,238,000.00 1,238,000.00 Rehab PS 4 693,690.00 400,000.00 1,093,690.00 Rehab PS 62,Manifold 67 243,560.00 900,000.00 1,143,560.00 Upgrade Lift Stations 11,41,69,51 149,880.15 500,000.00 500,000.00 1,000,000.00 2,149,880.15 Upgrade Lift Station 98 0.00 542,000.00 542,000.00 Upgrade Lift Stations 43,24,59 0.00 542,000.00 542,000.00 1,000,000.00 2,084,000.00 Upgrade Lift Station 111 0.00 542,000.00 542,000.00 1,084,000.00 Lift Station#2-Upgrade 3,425,501.27 900,000.00 4,325,501.27 Upgrade Lift Stations 20&56 500,000.00 2,000,000.00 2,500,000.00 Flow-Meters Retrofits 108,000.00 300,000.00 300,000.00 300,000.00 300,000.00 1,308,000.00 Clay County Utility Authority 2023/2024 Capital Projects Expenditures Budget-Adopted And Five Year Capital Projects Plan Adjusted for Prior Year Jobs Not Completed as of 4/30/2023 ADJUSTED FISCAL YEAR Fiscal Year Fiscal Year Fiscal Year Fiscal Year Fiscal Year 2022/2023 2023/2024 2024/2025 2025/2026 2026/2027 2027/2028 TOTALS Gravity Sewer Lining 608,498.13 1,000,000.00 1,000,000.00 1,000,000.00 1,000,000.00 1,000,000.00 5,608,498.13 Lift Station Generators 0.00 350,000.00 350,000.00 350,000.00 350,000.00 350,000.00 1,750,000.00 Plant Generators 500,000.00 500,000.00 500,000.00 500,000.00 500,000.00 2,500,000.00 Lift Station Bypass Pump 200,000.00 200,000.00 Keystone Heights High School WM relocation 143,000.00 143,000.00 Manhole Rehab 150,000.00 150,000.00 150,000.00 150,000.00 150,000.00 150,000.00 900,000.00 FH and Gate Valve replacement 105,000.00 210,000.00 210,000.00 210,000.00 210,000.00 210,000.00 1,155,000.00 Lake Asbury WM Improvements(602 Lake Asbury Road&Aldersgate St.) 1,530,000.00 1,530,000.00 Potable and Reclaimed Water Meter and backflow device replacement 509,100.50 1,600,000.00 1,650,000.00 1,700,000.00 1,750,000.00 1,750,000.00 8,959,100.50 SYSTEM EXPANSION Governor's Park WTP Design and Build 3,334,170.20 4,250,000.00 7,584,170.20 Meadow Lake WTP-New Ground Storage Tank and Electrical Service upgrade 569,629.10 569,629.10 Saratoga Spring WTP,WRF&offsite Mains 1,339,879.88 1,339,879.88 Fleming Island Reg.WWTP-2nd BCR Plant,Two Tanks 2,973,748.29 1,680,000.00 4,653,748.29 CCUA Administrative Building Phase I 2,822,806.35 100,000.00 2,922,806.35 North Campus Driveway 668,678.02 668,678.02 North Middleburg Water&Sewer Extension and Interconnection(Water Interconnect,Forcemain exte 2,049.51 2,750,000.00 2,752,049.51 Infill Projects 1,361,678.98 100,000.00 100,000.00 100,000.00 100,000.00 100,000.00 1,861,678.98 Well Rehab 150,000.00 150,000.00 150,000.00 150,000.00 150,000.00 750,000.00 Lead&Copper GSP replacement 60,000.00 60,000.00 60,000.00 60,000.00 60,000.00 300,000.00 Water Quality Lab 2,228,000.00 2,228,000.00 Chemical tanks 100,000.00 100,000.00 100,000.00 100,000.00 100,000.00 500,000.00 Facility Roof Repairs 100,000.00 100,000.00 100,000.00 100,000.00 100,000.00 500,000.00 Commercial Meter Change outs 75,000.00 75,000.00 75,000.00 75,000.00 75,000.00 375,000.00 12-inch Wm Keystone RV to Geneva lakes WIT 2,300,000.00 2,300,000.00 Henley Road 12"WM Loop-Sandridge to Small Lake 0.00 94,758.06 94,758.06 Peters Creek WTP Well 3&2nd GST 10,509.00 0.00 4,633,000.00 4,643,509.00 Peters Creek WRF-Phase II 19,916,212.08 41,600,000.00 639,431.63 62,155,643.71 Pier Station E/W WM Extension and Interconnect(State Road 16 and FCOB) 0.00 50,000.00 1,300,000.00 1,350,000.00 Pier Station Force Main Extensions(State Road 16 and FCOB) 0.00 0.00 700,000.00 700,000.00 Pier Station Master Pump Station(State Road 16 and FCOB) 0.00 1,500,000.00 1,500,000.00 Pier Station WTP Expansion 0.00 2,700,000.00 2,700,000.00 Ravines to Henly Road Water Main Extension 1,851,811.53 2,400,000.00 250,000.00 4,501,811.53 Ravines WTP 2nd GST 0.00 1,200,000.00 1,200,000.00 Spencer's WWTP:Phase 6 Expansion 0.00 750,000.00 5,500,000.00 6,250,000.00 Spencers WTP-Ground Storage&High Service Pump 139,041.47 3,000,000.00 1,700,000.00 4,839,041.47 Swimming Penn Creek WM Interconnect 1,894,215.15 1,810,000.00 3,704,215.15 LAMPA E/W Interconnect#1 Water(Cathedral Oaks West-Green) 2,422.64 2,112,000.00 2,114,422.64 LAMPA E/W Interconnect#1 Wwtr-Reuse (Cathedral Oaks West-Green) 4,974.88 4,337,000.00 4,341,974.88 LAMPA E/W Interconnect#2 Water (Cathedral Oaks East-Blue) 216,000.00 216,000.00 432,000.00 LAMPA E/W Interconnect#2 Wwtr-Reuse (Cathedral Oaks East-Blue) 2,535,000.00 2,535,000.00 5,070,000.00 LAMPA N/S Interconnect#1 Water(SS WTP to Cathedral Oaks West-Red) 2,000,000.00 2,000,000.00 4,000,000.00 LAMPA N/S Interconnect#1 Wwtr-Reuse (SS WTP to Cathedral Oaks West-Red) 2,000,000.00 2,000,000.00 4,000,000.00 LAMPA N/S Interconnect#2 Water(Feed Mill Rd.-Black) 900,000.00 900,000.00 1,800,000.00 LAMPA N/S Interconnect#2 Wwtr-Reuse (Feed Mill Rd.-Black) 900,000.00 900,000.00 1,800,000.00 CR 315 Peters Creek Spur(Orange) 3,650,000.00 3,650,000.00 7,300,000.00 16-inch WM Atlantis to Kindlewood 500,000.00 1,500,000.00 2,000,000.00 Upsizing pipes to accommodate Rookery GCS 0.00 466,000.00 466,000.00 Tanglewood Neighborhood Water Main Relocations 85,000.00 85,000.00 CR 218 widening from Pine Tree Lane to Cosmos 250,605.20 250,605.20 Sandridge Road widening and ForceMain Extension 538,441.70 538,441.70 CR 220 widening Baxley to Henley Rd 250,000.00 510,000.00 760,000.00 Clay County Utility Authority 2023/2024 Capital Projects Expenditures Budget-Adopted And Five Year Capital Projects Plan Adjusted for Prior Year Jobs Not Completed as of 4/30/2023 ADJUSTED FISCAL YEAR Fiscal Year Fiscal Year Fiscal Year Fiscal Year Fiscal Year 2022/2023 2023/2024 2024/2025 2025/2026 2026/2027 2027/2028 TOTALS CR 220 widening from Henley to Knightbox 50,000.00 20,000.00 70,000.00 CR 315 widening-Utility Relocation(design FY 23 construct FY 24) 922,000.00 922,000.00 -Reclaimed Transmission Main-Spencers to Oakleaf 584,000.00 3,000,000.00 3,584,000.00 -Reclaimed Transmission Main-Oakleaf to Challenger 1,120,000.00 1,120,000.00 -Reclaimed Transmission Main-Old Jennings Rd Bypass 1,680,000.00 1,680,000.00 -New Pumps-Old Jennings WRF pump station 1,120,000.00 1,120,000.00 -Reclaimed Water SCADA 530,000.00 150,000.00 680,000.00 Mid-Clay Rib Recovery pH adjustment evaluation 30,000.00 270,000.00 300,000.00 Evaluate replacement of 16"AC Pipe by Orange Park mall 30,000.00 30,000.00 -Geneva Lake Estates(Watermain-B)7,605 LF 12-inch WM 155,160.00 1,293,000.00 1,448,160.00 -Looping Fire Hydrants(Area D)170 LF 12-inch WM 91,840.00 91,840.00 -Looping Fire Hydrants(Area G)35LF of 6-inch WM 13,440.00 13,440.00 -Booster Pump Station 51,600.00 430,000.00 481,600.00 Treatment plant R&R Studies 500,000.00 200,000.00 200,000.00 200,000.00 200,000.00 1,300,000.00 Phase III Admin building 377,650.00 4,262,050.00 4,639,700.00 Fleming BTU#1 Rehab design and construction 500,000.00 500,000.00 Cost Participation w/Development Projects 1,659,369.32 1,659,369.32 Lift Station 88 Relocation 1,200,000.00 1,200,000.00 CR220 Quadrant Intersection 578,000.00 578,000.00 ALTERNATIVE WATER SUPPLY AMI Demand Management 750,000.00 750,000.00 1,500,000.00 Onsite Stormwater Harvesting 150,000.00 2,750,000.00 2,900,000.00 Public Access Reuse Storage 1,822,500.00 3,288,600.00 3,996,540.00 2,000,000.00 2,000,000.00 13,107,640.00 Purified Water Pilot Study 1,417,053.39 2,000,000.00 3,417,053.39 Subtotals 56,654,408.67 96,491,108.86 61,992,999.93 59,545,851.00 22,766,972.00 18,502,432.28 315,953,772.74 Contingency 5,665,440.87 9,649,110.89 6,199,299.99 5,954,585.10 2,276,697.20 1,850,243.23 31,595,377.28 TOTAL CAPITAL EXPENDITURES 62,319,849.54 106,140,219.75 68,192,299.92 65,500,436.10 25,043,669.20 20,352,675.51 347,549,150.02 Capital Expenditures Breakdown: Renewal,Replacement&Betterment 20,836,922 29,803,592 40,198,618 31,875,846 14,243,629 10,344,676 147,303,284 System Expansion 40,065,874 72,514,127 23,805,082 26,128,050 8,800,040 8,008,000 179,321,173 Alternative Water Supply 1,417,053 3,822,500 4,188,600 7,496,540 2,000,000 2,000,000 20,924,693 62,319,850 106,140,220 68,192,300 65,500,436 25,043,669 20,352,676 347,549,150 Kimley>>>Horn Appendix E CCUA Integrated Water Resources Plan CCUA Biennial Engineering Evaluation and Report A-5 Clay County Utility Authority INTEGRATED WATER RESOURCES PLAN FINAL REPORT I NOVEMBER 202 2 — — __- - _ - EItTI' ' g � r % ilti-h-i'lb-,_ d i ' ' \\ i 101kWIENNIN, .t1 , . F _ _ , 7 i. . .,fig \L. -- If L <y111 l'.s' '- i' x: C., c =- NCDM .r o�.�� Smith YAUTte Written by CDM Smith on behalf of CCUA Table of Contents Section 1 Introduction and Summary of Findings 1-1 1.1 Introduction 1-1 1.2 Future Water Needs 1-2 1.3 Summary of Recommendations 1-3 Section 2 System Overview and Existing Supplies 2-1 2.1 Water System 2-1 2.2 Water Reclamation System 2-1 2.3 Reclaimed Water System 2-2 Section 3 Water Supply Needs 3-1 3.1 Water Demand Forecast 3-1 3.2 Future Supply Gaps 3-3 Section 4 New Water Supply Options 4-1 4.1 Demand-Side Management 4-1 4.2 New Supplies 4-3 Stormwater Augmentation 4-3 Shallow Aquifer Supply 4-3 Floridan Aquifer Additional Supply or CUP Optimization 4-4 Indirect Potable Reuse 4-4 Surface Water 4-4 Reclaimed Water Storage Ponds 4-4 Treated Water Transfer from JEA's Southwest Water Reclamation Facility 4-4 Section 5 Portfolio Evaluation 5-1 5.1 Evaluation Methodology 5-1 5.2 Evaluation Criteria 5-2 5.3 Water Integration Tool 5-2 5.4 Portfolio Development 5-3 5.5 Portfolios Results 5-7 Section 6 Recommended IWRP Strategy 6-1 6.1 Initial Options for Implementation 6-1 6.2 Capital Improvement Program 6-4 6.3 Adaptive Strategy 6-5 Appendices Appendix A Project Fact Sheets Appendix B Water Demand Forecast Details Appendix C Portfolio Scorecard Table of Contents List of Figures Figure 1 Integrated Water Resources Plan Vision Statement and Objectives 1-2 Figure 2 Portfolio Summary 1-3 Figure 3 Water System Map 2-3 Figure 4 Reclaimed Water System Map 2-4 Figure 5 Total Water Demand (Potable and Reclaimed) Compared to Existing Supplies 3-2 Figure 6 Projected Demands and Flows under Baseline and Stressed Conditions 3-3 Figure 7 Existing Reclaimed Supplies Available to Meet Demand under Baseline(Top) and Stressed (Bottom) Conditions 3-4 Figure 8 Integrated Water Resources Methodology 5-1 Figure 9 Evaluation of Portfolios 5-7 Figure 10 Hybrid Reclaimed Supplies Available to Meet Demand under Baseline (Top) and Stressed (Bottom) Conditions 5-8 Figure 11 Seasonality of Augmentation and Additional Supply Needs (Example of 2035 Demands under Baseline and Stressed Conditions) 6-3 Figure 12 Alternative Water Supply Costs within 5-Year Capital Improvements Plan 6-4 Figure 13 Adaptive IWRP Strategy 6-6 List of Tables Table 1 Near-Term IWRP Recommendations 1-4 Table 2 Potable Water Existing Grid Capacity 2-1 Table 3 Water Reclamation Facility Capacity 2-2 Table 4 Unit Use Rates (in gallons per household/account per day) 3-1 Table 5 Description of Demand-Side Management Options 4-1 Table 6 Summary of Demand-Side Management Options 4-2 Table 7 Summary of Potential New Supply Options 4-3 Table 8 Integrated Water Resources Plan Portfolio Objectives,Metrics,and Weights 5-2 Table 9 Initial Thematic Portfolios 5-4 Table 10 Portfolio Composition (MGD and start year of included options) 5-5 Table 11 Additional System Improvements per Portfolio 5-6 Table 12 Reclaimed Water Storage Expansion Projects 6-4 Table 13 Complete 5-Year Capital Improvements Program 6-5 Section 1 Introduction and Summary of Findings 1.1 Introduction The Clay County Utility Authority(CCUA) serves as a regional utility provider of water, sewer,and reclaimed water service to customers in the unincorporated areas of Clay County, Florida, and a part of Bradford County, Florida. The population and economy of the region continues to grow, creating the potential for future water supply challenges. The completion of the First Coast Expressway through the northeastern portion of Clay County will provide a significant catalyst for continued population growth and development over the 20-year planning horizon. Currently, the high-quality Floridan Aquifer serves the potable water demands for the population served by CCUA. However, the aquifer is approaching sustainable limits which will constrain the potential for future additional aquifer withdrawal. While the sustainable limitation of the Upper Floridan Aquifer is on the horizon, CCUA understands those limitations are beyond the 20-year planning horizon of this Integrated Water Resource Plan (IWRP). The IWRP will guide CCUA's water conservation and Demand Side Management (DSM) programs to conserve and sustain the groundwater resources while also providing a path for further expansion of the Alternative Water Supply(AWS) Initiative. CCUA has long been focused on sustainable supplies including alternative water supplies. CCUA has already developed a robust and interconnected reclaimed water system to serve outdoor, non- potable water needs with an alternative source of supply. However, the expected growth and the associated demands over the next 25 years will surpass the availability of the reclaimed water supply from current sources. CCUA initiated this IWRP effort to develop a plan for meeting these future water supply challenges. The IWRP process is a comprehensive planning process used to evaluate a wide mix of demand- side management and alternative water supply options, while building consensus and support. CCUA developed both a vision statement and specific objectives for the IWRP as shown in Figure 1. CCUA IWRP Vision Statement CCUA's Integrated Water Resources Plan(IWRP)will result in an actionable strategy that provides reliable water utility services to meet the community's growth in a cost-effective and environmentally sustainable manner. The IWRP will be based on a diversified portfolio of conservation measures and water supply programs incorporating planning for uncertainties for greater resiliency. 1-1 Section 1• Introduction and Summary of Findings cif '0% SOO grylb Deliver Utility Provide Cost- Protect the Natural Maximize Offer Community System Reliability Effective Solutions Environment Implementation Benefits The IWRP strategy will be aligned with CCUA's legislative act and strategic mission, meet all regulations for water and wastewater operations, and be based on a diversified portfolio of conservation measures and water supply programs. Figure 1 Integrated Water Resources Plan Vision Statement and Objectives 1.2 Future Water Needs CCUA performed an analysis of future population growth within Clay County over the 20-year planning horizon. CCUA's analysis included Monte-Carlo simulations which indicated a maximum potable water demand of 24 million gallons per day (MGD). CCUA and the St. Johns River Water Management District(SJRWMD) included the 24-MGD forecast in the cost participation agreement for the Black Creek Water Resource Development Project (Black Creek). In addition, CCUA and another professional consultant prepared an evaluation of Clay County's population growth over a 20-year planning horizon as part of the early Consumptive Use Permit(CUP) renewal agreed to as part of the Black Creek agreement. The work completed by CCUA's other professional consultant included evaluation of CCUA's existing,proposed, and potential future developer agreements with their associated expected Equivalent Residential Connections (ERCs) and related water demand. The supporting evaluation for the CUP renewal remained consistent with the 24-MGD forecast. Based upon the work completed by CCUA and their other professional consultant and the Black Creek Agreement between SJRWMD and CCUA,this IWRP assumes 24 MGD of permitted supply is available from the Floridan Aquifer during the 20-year planning period.Additionally,at the outset of the IWRP project,as CDM Smith worked with CCUA to develop the demand forecast,CDM Smith independently verified that up to 24 MGD of supply may be necessary and this amount would be considered both reasonable and consistent with the public interest. The 24-MGD groundwater supply is currently sufficient to meet potable demands,particularly due to CCUA's interconnected reclaimed water system throughout the service area used to meet non- potable demands. However, the availability of reclaimed water will become more limited as reclaimed water demands continue to grow. Exploring ways to manage demand growth and identify alternative supplies to augment the reclaimed water system became a main focus of the IWRP.Continuing to expand the non-potable supplies and system ensures uninterrupted use of the reclaimed water system and preserves the highest quality Floridan Aquifer supply for potable needs. 1-2 Section 1 Introduction and Summary of Findings 1.3 Summary of Recommendations Portfolios of various DSM measures and alternative water supply sources were analyzed and scored against the IWRP planning objectives.Figure 2 lists the different portfolios created and the relative volume from each of the strategies included in the portfolio. The hybrid portfolio which includes a diversified mix of DSM and new supply sources performed the best against the developed metrics. DSM Optimized/Netormwater/ Shallow Indirect Surface Wate Portfolio Programs Floridan Aquife Storage Aquifer Potable Reuse Treatment Max DSM • • • Low Cosiell •• • • • I as uTreatment • • • • Focus u_ Storage • • • • Focus d Low Cost • • • • aE " Treatment • • • • Focus Hybrid • • • • • • Figure 2 Portfolio Summary The final recommended options for short-term implementation over the next 5 years are shown in Table 1. A longer-term adaptive strategy was also developed to match longer-term investments with triggers such as observed growth patterns and water supply needs as discussed in Section 6. The total 20-year strategy includes 11 MGD of options with a total capital cost of$80 million. Smith 1-3 Section 1 Introduction and Summary of Findings Table 1 Near-Term IWRP Recommendations scripti• nnual Yield Capital Cost MGD) ($M) Demand-Side Management: Rebate programs and incentives to ` b promote water use efficiency and reduce reliance on 0.30 — groundwater for potable water supply. Turf Reduction for New Development: Requirement for new tfi,i,,,),!9IP0 developments to limit the amount of irrigable turfgrass and 2.0 — instead utilize Florida-Friendly Landscaping. _o. Advanced Metering Infrastructure:Creation of a web portal to ; allow customers to view their water use patterns,detect leaks 0.97 $1.50 ��n�dl)• and reduce wasteful behaviors. w ••6•• On-Site Stormwater Reclaimed Augmentation:Use of existing stormwater• ponds at CCUA facilities as an additional supply to 0.24 $2.88 augment reclaimed water. Ar1 Shallow Aquifer Supply:Construction of shallow aquifer wells to I I augment the reclaimed water supply at Peters Creek Water 0.80 $1.62 Reclamation Facility. W Consumptive Use Permit(CUP)Optimization for Reclaimed ( 0 Augmentation:Provision to allow for flexibility within current 2 0 — • permits to use the existing potable supply to augment the reclaimed water system when needed. Irrigation CUP Transfer for Reclaimed Augmentation: Repurpose // water that was formerly used for agriculture/nurseries to 1.7 $0.51 ¢,,,. maximize investments in CCUA's reclaimed system. ,li Purified Water Pilot Study:Completion of the pilot study to Va A‘ determine the feasibility of indirect potable reuse as a future — $5.20 Or supply option. 1-4 Section 2 System Overview and Existing Supplies CCUA currently provides water, sewer, and reclaimed water service to more than 45,000 residential customers and 3,000 commercial/industrial customers. This section describes the current infrastructure along with capacities and constraints. 2.1 Water System CCUA operates six potable water grids (Table 2 and Figure 3). Each grid has a set of groundwater wells, water treatment plants (WTPs), and distribution systems. Under the existing consumptive use permit (CUP #416), CCUA can extract up to 34.1 MGD from its wells to meet potable demand through 2025. CCUA is currently working with SJRWMD to renew the CUP, at a reduced volume of 23.2 MGD for the 20-year planning horizon. CDM Smith used the 23.2 MGD in the IWRP. Table 2 shows the assumed distribution of the future CUP permit among the six grids. Table 2 Potable Water Existing Grid Capacity Well Pump Water Treatment Overall Potable CCUA's Forecasted Potable Water Grid Capacity(MGD) Plant Capacity Water Capacity CUP Allocation for (MGD) (MGD)1 IWRP2&3 Governor's Park 1.00 1.00 1.00 2.0 Keystone Heights 6.05 1.96 1.96 0.5 Lake Asbury 16.36 5.75 5.75 6.7 Orange Park 38.56 32.14 32.00 6.2 Orange Park/ 21.82 14.3 14.3 5.3 Spencer's Pace/Fleming 14.26 13.09 12.77 2.5 Total 98.04 68.25 67.88 23.2 1The overall capacity is the minimum of the well and treatment capacity at each WTP summed for the grid. 2CCUA is currently renewing their CUP so final permitted volumes may change. 3The grid capacities indicated are consistent with the cost participation agreement between CCUA and SJRWMD for the Black Creek Water Resource Development Project. 2.2 Water Reclamation System CCUA currently operates and maintains seven water reclamation facilities (WRFs), with a total capacity to treat 17 MGD of annual average daily flow. Table 3 lists the current capacity of each plant, year 2020 average annual daily flows, and future assumed upgrades. Five of the seven facilities currently distribute public access reclaimed water to customers through an integrated distribution system. 2-1 Section 2• System Overview and Existing Supplies Table 3 Water Reclamation Facility Capacity Water Reclamation Facilities 2020 Average Annual Flow(MGD) Treatment Capacity(MGD) Spencer's Crossing 1.50 4.0 Miller Street 1.17 4.99 Fleming Island 2.35 4.0 Ridaught Landing 1.00 2.37 Mid-Clay 0.80 1.5 existing 3.0 in 2023 Peters Creek 0.09 0.25 existing; 1.5 in 2024; 4.83 in 2032 Keystone Heights 0.01 0.07 existing 0.21 in 2030 2.3 Reclaimed Water System CCUA operates an integrated reclaimed water system with an overall reclaimed water production capacity of 23 MGD (Figure 4). Operationally, the reclaimed water system currently acts as two separate systems, a northern portion and southern/western portion. CCUA operational staff keep valves closed between the Spencer's Crossing WRF and the Old Jennings Road storage facility to maintain pressure in the northern portion of the system. CCUA is planning to combine these grids this year and will continue to expand the system to service new growth areas. CCUA will fully beneficially utilize all reclaimed water well ahead of the Florida Senate Bill 64 compliance deadline of 2032. CCUA also has wells that can augment the traditional reclaimed water supply with groundwater when needed. Under the existing augmentation permit (CUP 51227), augmentation wells can add up to 3.41 MGD per year to help meet reclaimed water demand through 2025. For the IWRP, a volume of 0.8 MGD was assumed to reflect reductions as agreed upon SJRWMD in the Black Creek Water Resource Development Project financial participation agreement. 2-2 Section 2• System Overview and Existing Supplies Spencer's Meadowbrook Crossing 3 Llrn• I ii4 Oakleaf Orange Park Grid Ridgecrest Orange Park 1 Lucy Branch Spencer's Grid -Tanglewood Pace Island Old Jennings Greenwood erg e,Pcn Rd Ridaught Orange Park Middleburg Landing South High School Pace/Flemming Grid Fleming Oaks' Ravines Meadowlakes cr.., Saratoga Springs Lake Asbury Grid Peters Creek 11,1 Pier Station Governor's Park Grid Governor's Park 0 Creek Legend 0 Water Treatment Plant Water Grids N Water System Overview • Water Treatment Plant(In Design) Governor's Park Gnd W+E Clay County Utility Authority I County Boundary Lake Asbury Grid Orange Park/Spencers Grid c Orange Park Grid `7 Pace I Fleming Grid Miles 0 1.25 2.5 5 Figure 3 Water System Map 2-3 Section 2• System Overview and Existing Supplies Spencers Miller Street ;I: Crossing M. Oakleaf�� ., Tynes Old Jennings Rd ti Eagle Harbor Pond "r • Ridaught Fleming Landing Island Mid Clay 4 pc/d A Saratoga Springs Peter's Creek \• en Gov, • `.svn"gs 'I111 illy �- _--- Governor's Park Legend Reclaimed Water Main Reclaimed System Connectivity • Existing WRF Diameter(Inches) W E Clay County Utility Authority ♦ Existing Storage 0-6 C Planned WRF 8-14 .S o Planned Storage -16-20 I I County Boundary -24 Miles 0 1 2 4 Figure 4 Reclaimed Water System Map 2-4 Section 3 Water Supply Needs Projected demands compared to existing water supplies determines potential future supply gaps for CCUA's potable and reclaimed water systems. 3.1 Water Demand Forecast The IWRP demand forecast used 5 years of historical billing data (2016 to 2020) to determine current unit use rates (Table 4). Forecasted demand was divided between indoor and outdoor uses, residential and commercial customers,and existing and forecasted future new customers. Table 4 Unit Use Rates(in gallons per household/account per day) Number of Sector Applies to Indoor Outdoor Total Wastewater Units in 2020 Existing' 147.8 62 209.8 147.8 45,608 Residential Potable New units 147.8 — 147.8 147.8 Existing 800 — 800 492 2,493 Commercial Potable New units 800 — 800 492 Commercial Potable Existing' — 1,050 1,050 — 485 Irrigation New units — — — — Residential Reclaimed All — 285 285 — 13,874 Commercial Reclaimed All — 2,300 2,300 — 306 'Residential potable outdoor use represents existing customers without a reclaimed water connection. 'Commercial potable irrigation only applies to existing accounts since all future customers are assumed to have a reclaimed water connection A scenario representing baseline conditions and a scenario of high-growth, hot/dry weather representing stressed conditions provided a range of potential future demands for the CCUA service area. For baseline conditions, the average growth rate of accounts from 2016 to 2020 in each sector was assumed to continue, equaling approximately 1,100 new units per year. The growth rate for the stressed scenario was based on the high population growth projection from the University of Florida's Bureau of Economic and Business Research (BEBR) population projections for Clay County, equaling 1,555 new units per year. Outdoor demands were also increased by 29 percent, based on demand increases during previous dry periods, to represent hotter and drier weather under the stressed condition scenario. 3-1 Section 3• Water Supply Needs Figure 5 shows the annual average total water demand for the baseline and stressed conditions as compared to the available existing supplies. The total water demand includes both potable and reclaimed water demands. Existing supplies include the 24-MGD CUP as well as incoming flow to the water reclamation system. While two representative scenarios were chosen for the IWRP analysis, exact future demands are unknown and could be higher than even the stressed conditions. An adaptive strategy, discussed in Section 6, was developed to help address this uncertainty and adjust future recommendations based on actual growth patterns. Baseline Conditions Stressed Conditions (Average Annual) (Average Annual) 45 i 45 40 40 35 35 3TTTTTTTT 30 10,1 p C7 20 20 15 15 10 Total Water Demand 10 Total Water Demand --Consumptive Use Permit(CUP) — Consumptive Use Permit(CUP) 5 5 Total Supply(CUP&WW) Total Supply(CUP&WW) 0 0 1 O N ;D CO O N cD CO O N VD O N tD CO O N VD CO O N tD O O O O O O O O O O O O O O N O O O O O O O O O O O O O NNNNNNNNNNNNNN N N N N N N N N N N N N N N Figure 5 Total Water Demand (Potable and Reclaimed)Compared to Existing Supplies Figure 6 shows the range of annual average demand projections for potable water, reclaimed water, and wastewater flows individually. The potable projections include additional commercial demand to account for the newly permitted Niagara Bottling facility that came online in 2021 and is expected to expand by 2023.A line for the maximum potential potable water demand shows how high demand may get under exceptionally high growth. CCUA has experienced similar high growth ranges (i.e., over 2,000 ERCs per year) in the past, and anticipates there will be years as high as 2,000 to 3,000 ERCs per year in the future depending upon market conditions. Wastewater flow projections include 1 MGD of additional flow assumed to come from the Town of Orange Park. 3-2 Section 3• Water Supply Needs 24- - 22- Historical _- --_ - -- 20 Data Projections potentte�POtabte Water�ema�d 4- - __ 16- _- -- -�5--_ 16- �� -------------------- • 14- _ �- 12 ass- _ --- d sss== 6_ - sss ---_- Range of Projections Between �- --- Baseline and Stressed Conditions 6 � ----- Potable Water 4- Reclaimed Water --- 2- Wastewater Flow ---- 0 I I I I I I I I I I I I I I I I I I 1 I I I I I I I I 1 ry� ry�,�'9 ry�4'ry�ry9 ry�1>'IS' I,ry°ryp ry�ry�ry°ry6 ry�ry^ry�ryO ry°ry9 ry�ry�ry��1 ry°dry ry°��ry°�ary�4P ry�4'ry9 ry��'P 45' tii5 rya,ry°clV ry°aa,°0. Figure 6 Projected Demands and Flows under Baseline and Stressed Conditions The forecast incorporated passive conservation, which is a result of improvements in efficiency that occur naturally over time,and it resulted in lower unit use rates by 2046 for existing and new households compared to 2020 unit use rates. These passive improvements in efficiency are independent of the potential additional conservation measures that CCUA may implement. Appendix B includes tables of the projections per grid for potable water and per facility for reclaimed water and wastewater flow for both baseline and stressed conditions. 3.2 Future Supply Gaps Based on demand projections under baseline conditions, by 2046 CCUA would experience an average annual supply gap of 3.0 MGD on the reclaimed system and no supply gaps on the potable system. Under stressed conditions, assuming high-growth and hot/dry weather conditions, the reclaimed system would experience an average annual supply gap of 7.9 MGD; the potable system still has no expected supply gaps. Because of the seasonality of water demands, shortages are higher in peak months such as May.Figure 7 shows the available existing reclaimed water supplies and how they can be used to meet demand under baseline conditions up until 2032 when reclaimed water supply shortages begin to appear.The tables on Figure 7 summarize the peak month supply gaps in key years. 3-3 Section 3 Water Supply Needs No Action - Baseline Conditions 35 ax Month 30 Year upply Gap (MGD) 2023 0.0 25 2028 0.0 2033 1.5 i I 20 2046 11.3 2 15 10 \ t k k ■ 5 O —I N M Ln LD N CO 01 O N M LI) VD N oo Q1 O ci N M LC) VD N N N N N N N N N N M M m m M M M M M M Cr Cr •71- O O O O O O O O O O O O O O O O O O O O O O O O O O O N N N N N N N N N N N N N N N N N N N N N N N N N N N No Action - Stressed Conditions 35 Max Month I I 30 Year Ilu(MGD)ap 2023 1.9 25 2028 4.1 I I I 2033 10.2 20 2046 20.0 I 1 1 1 1 15 1 1 1 i 1 1 -\\[\1),1), \\, t �--I N M d- L) LID N CO at O ci N M Lf1 VD I� co al O c-I N M d' Ln VD N N N N N N N N N N M m m m m M M M M M O O O O O O O O O O O O O O O O O O O O O O O O O O O N N N N N N N N N N N N N N N N N N N N N N N N N N N Traditional Reclaim Existing Augmentation Wells Reclaim Demand Figure 7 Existing Reclaimed Supplies Available to Meet Demand under Baseline (Top)and Stressed (Bottom) Conditions 3-4 Section 4 New Water Supply Options As noted in section 3,supply gaps are projected to begin occurring in the reclaimed system in 2032. Because the reclaimed water system is able to offset groundwater withdrawals by using recycled water for non-potable demands,no supply gaps are projected to occur in the potable water system. The IWRP considered both demand-side management (DSM) options and new water supply options to meet the projected reclaimed water supply gaps. 4.1 Demand-Side Management The goal of a DSM program is to increase water use efficiency; thus, delaying the need and cost of developing new water supply options. A DSM strategy was prepared as part of the IWRP for both potable and reclaimed supplies. This strategy is based on evaluation of major end uses of water (e.g., toilet flushing, clothes washing, landscape irrigation, etc.) and potential efficiency improvements that result in quantifiable water savings.Table 5 lists the analyzed DSM options. Table 5 Description of Demand-Side Management Options DSM Option Description Single-family Toilet Provides a monetary rebate to residential customers in single-family dwelling units that Rebate self-perform the replacement of an old,inefficient toilet with a high-efficiency toilet. Single-family Toilet Provides for the installation labor and equipment of a high-efficiency toilet to residential Direct Install customers in single-family dwelling units that currently have an old,inefficient toilet. Provides a monetary rebate to residential customers in single-family dwelling units that Clothes Washer Rebate replace an inefficient clothes washer with a high-efficiency, EnergyStar-rated clothes washer. Ice Machine Rebate Provides a monetary rebate to commercial customers that replace a water-cooled ice machine with an air-cooled, EnergyStar-rated ice machine. Pre Rinse Spray Valve Provides a monetary rebate to restaurants that replace inefficient pre-rinse spray valves Rebate with pre-rinse spray values that meet or exceed the current federal standard for water efficiency. Provides a monetary rebate to residential customers in single-family dwelling units that Smart Irrigation upgrade existing irrigation controllers that do not adjust irrigation according to soil Controller Rebate moisture levels,precipitation,and/or evapotranspiration rates,to a smart irrigation controller that adjusts irrigation according to the water requirements of the yard based on actual weather and soil conditions. Existing Turf Reduction Provides a monetary rebate to residential customers in single-family dwelling units to Incentives/Rebates replace irrigable turfgrass with Florida-Friendly Landscaping that uses micro or drip irrigation. Future ordinance that would require developers in new developments to reduce the New Development Turf area of high intensity irrigable turfgrass with lower intensity irrigable plants. Irrigation Reduction systems would be required to have low-flow or micro-irrigation in plant beds,spray and rotor heads in separate zones for turf grass,and a smart irrigation controller to manage the system. 4-1 Section 4• New Water Supply Options DSM Option Description Reclaimed Water Rate Adjusts the tiered rate structure for reclaimed water to be similar to the tiered rate Adjustment structure of potable water. Expand the capabilities of the existing AMI system currently in place to decrease water Advanced Metering loss from leaks experienced by customers and CCUA. Integrate a customer-facing web Infrastructure(AMI) portal that allows customers to see their water use patterns and behaviors to promote conservation . Each DSM option has an assumed water savings per customer and an estimated number of customers participating in the DSM option. Costs were estimated based on rebate programs from around the United States, with more weight given to rebate programs from Florida. Each DSM option incorporated administrative costs, and options targeting turf replacement or reduction included education costs.The evaluation of costs also incorporated loss of revenue due to reduced water consumption. Table 6 provides a summary of the DSM options with additional details available in Appendix A. Table 6 Summary of Demand-Side Management Options Assumed Potential Cost($) Lifespan Total Total Cost DSM Option participants Water Type Annual (2021 of DSM Savings ($/1,000 Saving(MGD) Values) (Years) (MG) Gallons) Reclaimed Water All Reclaimed 5.59 $220,000 22 24,630 $0.009 Rate Adjustment New Development 26,682 Reclaimed 1.9 $220,000 22 7,329 $0.030 Turf Reduction Pre Rinse Spray Valve 150 Potable 0.031 $12,000 7 79 $0.15 Rebate Ice Machine Rebate 165 Potable 0.05 $54,450 10 183 $0.30 Advanced Metering All Potable 0.61 $2,700,000 24 7,211 $0.37 Infrastructure Single-family Toilet 5,000 Potable 0.11 $750,000 20 774 $0.97 Rebate Smart Irrigation 4,590 Both 0.28 $1,048,800 7 722 $1.46 Controller Rebate Clothes Washer 7,400 Potable 0.15 $1,332,000 15 821 $1.62 Rebate Single-family Toilet 5,000 Potable 0.15 $2,000,000 20 1,095 $1.83 Direct Install Existing Turf Replacement 456 Both 0.03 $2,086,800 24 272 $7.68 Incentives/Rebates 4-2 Section 4• New Water Supply Options 4.2 New Supplies To meet future demands,the IWRP also evaluated the following new potable and reclaimed water supplies.Table 7 provides a summary of option yields and estimated capital and annual operation and maintenance costs.Additional details on each new supply option are available in Appendix A. Table 7 Summary of Potential New Supply Options Water Option Yield Capital O&M $/1000 Type (MGD) ($M) ($M) gallons Either Floridan Aquifer Additional Supply 1 $500,000 $0.00 $0.05 ShReclaimed RFow Aquifer Supply at Peters Creek 0.80 $1,616,000 $126,000 $0.62 Reclaimed Shallow Aquifer Supply along Pipeline to 1.4 $12,000,000 $200,000 $1.17 Governor's Park Reclaimed FDOT Stormwater Augmentation (WRF 3.6 $39,624,000 $378,000 $1.29 Treatment) Reclaimed CCUA On-Site Stormwater Augmentation 0.24 $2,880,000 $26,000 $1.39 Reclaimed Treated Water Transfer from JEA's 10 $136,000,000 $4,080,000 $2.36 Southwest WRF Reclaimed Surface Water 1 $7,458,000 $716,400 $2.64 Reclaimed FDOT Stormwater Augmentation (Local 3.6 $95,608,000 $613,000 $2.89 Treatment) Reclaimed Reclaimed Storage Ponds 1 $32,000,000 $100,000 $3.20 Either Indirect Potable Reuse 3.8 $46,236,000 $3,011,000 $3.32 Potable Surface Water(High-Yield) 5 $101,860,000 $3,641,000 $3.86 Either Indirect Potable Reuse 0.9 $22,505,000 $1,507,000 $6.58 Potable Surface Water(Lower-Yield) 1 $61,013,000 $1,361,000 $9.30 Stormwater Augmentation The IWRP considered three alternatives to harvest stormwater for reclaimed system augmentation: 1) Florida Department of Transportation (FDOT) stormwater augmentation with WRF treatment, 2) FDOT stormwater augmentation with local treatment, and 3) CCUA on-site stormwater augmentation. FDOT stormwater augmentation harvests water from FDOT stormwater retention ponds along the First Coast Expressway and then treats to public access reuse standards either at the nearest WRFs or by disinfecting locally before pumping directly into nearby reclaimed water distribution lines.CCUA on-site stormwater augmentation harvests water from existing stormwater retention ponds at CCUA WRFs. Harvested stormwater would be pumped to the on-site facility and treated to public access reuse standards before being distributed into the reclaimed system. Shallow Aquifer Supply The IWRP considered construction of surficial aquifer wells to augment the reclaimed water system at two locations: 1) on-site at the Peters Creek WRF near reclaimed water infiltration ponds; and 2) along the transmission route between the Governor's Park service area and the Peters Creek WRF. Raw water from the surficial aquifer would either be treated at Peters Creek WRF or be disinfected and added to the reclaimed water transmission main. 4-3 Section 4• New Water Supply Options Floridan Aquifer Additional Supply or CUP Optimization CCUA could potentially purchase, through additional participation in regional water resource development projects with local water management districts (SJRWMD and/or SRWMD) and use this additional supply from the Floridan Aquifer for either potable supply or reclaimed system augmentation.Additionally, the IWRP considered restructuring CCUA's existing CUPs to optimize use between potable supply and reclaimed water system augmentation, while remaining within the total currently permitted volume. Indirect Potable Reuse The IPR option assumes Mid-Clay WRF conveys reclaimed water to a new on-site water purification facility that produces purified water of potable quality.The purified water would directly recharge the Floridan Aquifer resulting in beneficial reuse credits for CCUA's CUP. This option assumes beneficial reuse credits could supplement either the potable system or the reclaimed water augmentation wells. Surface Water Surface water could potentially provide an additional potable or reclaimed supply source by treating excess flows from sources such as the St.Johns River, Black Creek, Doctor's Lake, or other tributaries. Because of the brackish nature of some of these surface water sources, potable water standards require a low-pressure reverse osmosis(RO)membrane WTP to desalinate and treat the water. The RO WTP facility could be located in proximity to future growth areas such as Peters Creek WRF.Treated potable water would be sent directly to the potable water distribution system to serve demands.For reclaimed supply,the source water would be treated to remove total organic carbon, color, and nutrients, then be blended with existing reclaimed water to dilute the salinity and nutrient concentrations. Reclaimed Water Storage Ponds This option stores excess reclaimed water in existing ponds on the Reinhold property,south of the Mid-Clay WRF. A newly constructed pipeline would convey reclaimed water from the existing reclaimed distribution system to the ponds for storage during periods when reclaimed supply exceeds demand. When additional supply is needed, water stored in the ponds could be pumped back to the reclaimed water distribution system. Since the storage ponds are open to the environment, additional solids management and disinfection may be necessary to treat stored water before returning it to the distribution system. Methods to reduce light penetration could reduce algae or other bio-growth during long storage periods. Treated Water Transfer from JEA's Southwest Water Reclamation Facility This option augments reclaimed water supply by accepting treated water from JEA's Southwest WRF. Up to 10 MGD of secondary treated water from Southwest WRF could be conveyed approximately 10 miles to Spencer's Crossing WRF or to a new reclaimed water treatment facility for treatment to public access reuse standards.This option was not included within any portfolios but is included as a potential long-term option if other supply option are infeasible or higher demands require additional alternative supplies. 4-4 Section 5 Portfolio Evaluation 5.1 Evaluation Methodology The CCUA and CDM Smith teams worked together to develop an evaluation framework to create an objective, transparent, and defensible process to support the IWRP recommendations. Figure 8 shows the overview of the IWRP process that CCUA used to develop the recommended IWRP strategy. System details discussed in Section 2 and demand forecasts discussed in Section 3 serve as the basis of a model of the existing system. Various combinations of DSM and water supply options discussed in Section 4 form initial portfolios based on central themes. The model then simulates the performance of the initial portfolios over the planning period to reveal varying risks and tradeoffs.An understanding of these tradeoffs informs the development of hybrid alternatives, or alternatives that mix and match higher-performing components of the baseline themed alternatives.The model then simulates the performance of the hybrid alternatives and reveals any remaining risk and uncertainties. It is through these iterations that the preferred alternative emerges. Demand IWRP Model Operational Forecast Development Constraints dnsttrairaints Conts r ■ ■ irIN IWRP Characterize Supply and Model DSM Options Assemble Integrated Hydrologic Evaluation Alternatives Using Themes of Alternatives _-- ■ Decision Software Define Planning Rank Initial Alternatives Objectives and Metrics Develop"Hybrid" Alternatives Risk Assessment Recommended Projects Evaluate Impacts on Alternatives Figure 8 Integrated Water Resources Methodology 5-1 Section 5• Portfolio Evaluation 5.2 Evaluation Criteria CCUA defined an overall strategy and five objectives for the IWRP, as shown previously in Figure 1. For each objective, CCUA then defined specific metrics that could be either quantitatively or qualitatively evaluated to assess the performance of each portfolio relative to the objectives. Each objective has an assigned weighting such that the weights of all objectives add to 100 percent.Each metric used to assess performance relative to an objective also has an assigned weight. Table 8 summarizes the five objectives and the metrics used to evaluate portfolio performance relative to the objectives. Table 8 Integrated Water Resources Plan Portfolio Objectives, Metrics, and Weights Objectives Objective Met Metric Weight Weight Supply shortages under baseline conditions(MG) 50% Deliver Utility System Reliability 30% Supply shortages under stressed conditions(MG) 50% Total levelized unit cost($/1,000 gallons) 50% Provide Cost-effective Solutions 25% Total capital costs($) 50% Net aquifer withdrawal over simulation (MG) 50% Protect the Natural Environment 25% Total sustainable sources(MG) 50% Stakeholder acceptance(qualitative 1-5) 33% Maximize Implementation 15% Permitting ease(qualitative 1-5) 33% Operational ease(qualitative 1-5) 33% Leading-edge solutions(qualitative 1-5) 50% Offer Community Benefits 5% Multi-benefits(qualitative 1-5) 50% MG=million gallons 5.3 Water Integration Tool An integrated systems model is useful for characterizing future potential supply gaps and understanding the degree to which supply options can fill those gaps while achieving the objectives of the IWRP. The team built a system model using CDM Smith's Water Integration Tool (WIT), which relies on the commercially available simulation software Powersim as the simulation engine. Systems models do not simulate finely discretized distribution or collection systems,groundwater aquifers,pumps,or hydraulic structures.They do integrate key elements of multiple systems in one interconnected, lower-resolution framework in which physical constraints and capacities are accounted for and,project and policy alternatives can be effectively examined against performance metrics. The CCUA IWRP model runs a 27-year simulation from 2020 through 2046 on a monthly time step. The model includes projected indoor and outdoor water demands for residential and commercial properties, as outlined in Section 3. It analyzes potable demands and supplies at a grid-level basis for the six potable grids. The model also tracks the amount of potable CUP used in each time step to limit the total annual extraction to the CUP permit limit. In a given time step, the model determines whether potable demands in each grid can be met by comparing the demand to the minimum of the grid production capacity and the remaining potable CUP. 5-2 Section 5• Portfolio Evaluation The model also analyzes the ability of CCUA's reclaimed water supplies to meet reclaimed water demands from five WRFs and five reclaimed water storage facilities. It tracks wastewater inflows into each WRF and distributes treated reclaimed water to meet reclaimed demand in the grid or to be recharged to rapid infiltration basins as excess flows. Existing reclaimed water augmentation wells fill gaps in the reclaimed water supply up to the assumed reclaimed water CUP limit of 0.8 MGD per year. The model then incorporates new DSM options or alternative supplies, which are available to reduce or fill gaps in potable or reclaimed demand.The model sums the capital and operation and maintenance costs associated with each DSM or supply option in a given portfolio.The model also tracks the costs of base operations such that the cumulative costs of portfolios can be compared to baseline conditions as well as to one another. 5.4 Portfolio Development A full range of portfolios were developed to capture the effect of all viable approaches. Each initial portfolio includes DSM,potable,and reclaimed water supply options related to a central theme,as summarized in Table 9. The baseline, no action plan includes no future DSM or supply options. It does include the new,expansion or upgrade projects for Peters Creek WRF,Keystone Heights WRF, Mid-Clay WRF, Governor's Park WTP and pump station, and the Saratoga Springs WTP and RWF. All initial thematic portfolios also include these projects. The current master plan for CCUA is to connect all future residential customers to the reclaimed water system. Because full utilization of the reclaimed water supply definitionally results in a reclaimed water deficit during peak periods,two initial portfolios include a limit on the expansion of the reclaimed system that could be enacted in the future, such that new customers would then use potable water for outdoor irrigation.The two portfolios labeled"Cap Reclaim"include this limit on future reclaimed water customers. 1 All surface water outfalls are to be phased out except for APRICOT discharges after 2032 in accordance with Florida Senate Bill 64. 5-3 Section 5• Portfolio Evaluation Table 9 Initial Thematic Portfolios Portfolio Name Theme Current groundwater and existing reclaimed water supplies with no additional(future) No Action water supply or water conservation included. Includes select planned construction/expansion projects. Continue connecting all new customers to the reclaimed system for outdoor demand. Maximize DSM Include all DSM options(or most effective of mutually exclusive options)to understand system performance with only demand management. Expanded Reclaim; Low Continue connecting all new customers to the reclaimed system for outdoor demand. Cost Include the most cost-effective DSM and new supply options. Expanded Reclaim; Continue connecting all new customers to the reclaimed system for outdoor demand. Treatment Focused Include alternatives with treatment of a new supply(i.e., IPR,surface water, stormwater,shallow aquifer). Expanded Reclaim; Continue connecting all new customers to the reclaimed system for outdoor demand. Storage Focused Include alternatives with seasonal storage(i.e.,reclaimed storage ponds,stormwater, shallow aquifer). Cap Reclaim; Low Cost Limit expansion of the reclaimed system in 2031 and serve new customers with potable supply only. Include the most cost-effective alternatives. Cap Reclaim;Treatment Limit expansion of the reclaimed system in 2031 and serve new customers with Focused potable supply only. Include alternatives with treatment of new supply(IPR,surface water). The hybrid portfolio was created by taking the best performing options from the initial thematic portfolios. Assumptions for some options were also adjusted within the hybrid portfolio to represent more conservative assumptions. Specific options included in each initial thematic portfolio and in the hybrid portfolio are summarized in Table 10 along with the year they become operational. Besides DSM and new supply options, specific portfolios required other system improvements as listed in Table 11. This includes additional rapid infiltration basins or infiltration ponds at Peters Creek WRF to address effluent management needs in portfolios where reclaimed demand is significantly reduced.All portfolios also require additional wellfield and treatment capacity within the Lake Ashbury and Governor's Park potable water grids; however, the size of the additional capacity and year required differs by portfolio. 5-4 Section 5 Portfolio Evaluation Table 10 Portfolio Composition (MGD and start year of included options) -IM � Keep Serving Reclaimed Customers Cap Serving ReclaimedCustomers No Maximize Treatment Storage reatment -m Option' Action DSM Low Cost Focused Focused Low Cost Focused Potable DSM-Single-family Toilet Rebate - - - - - 0.11(2035) - 0.06(2023) Potable DSM-Single-family Toilet Direct Install - 0.16(2025) - - - - - - Potable DSM-Clothes Washer Rebate - 0.16(2025) - - - - - 0.08(2023) Potable DSM-Ice Machine Rebate - 0.05(2025) - - - 0.05(2035) - 0.05(2023) Potable DSM-Pre-Rinse Spray Valve Rebate - 0.03(2025) - - - 0.03(2035) - 0.03(2023) Both DSM-Smart Irrigation Controller Rebate - 0.32(2023) - - - - - 0.08(2023) Both DSM-Existing Turf Reduction Incentives/Rebates - 0.03(2023) - - - - - - Reclaimed DSM-New Development Turf Reduction - 1.9(2025) - - - - - 2.0(2024) Reclaimed DSM-Reclaimed Water Rate Adjustment - - 5.6(2030) - - - - - Potable DSM-Advanced Metering Infrastructure - 0.94(2025) - - - 1.2(2030) - 0.97(2025) Potable Floridan Aquifer Additional Supply - - - - - 1(2043) - - Reclaimed Floridan Aquifer Additional Supply - - - - - - - - Reclaimed Irrigation CUP Acquisition for Reclaimed Augmentation - - - - - - - 1.7(2025) Reclaimed CUP Optimization for Reclaimed Augmentation - - - - - - - 2(2022) Potable IPR - - - - - - 2(2035) - Reclaimed IPR - - - 2(2035) - - - 2(2035) Potable Surface Water - - - - - - 2(2030) - Reclaimed Surface Water - - - 1(2030) - - - - Reclaimed Reclaimed Storage Ponds - - - - 1(2028) - - - Reclaimed FDOT Stormwater Augmentation-to WRF - - 3.6(2030) - - - - 1(2033) Reclaimed FDOT Stormwater Augmentation-to Local - - - 3.66(2030) 3.66(2030) - - - Reclaimed Stormwater Augmentation-On-site - - - - 0.24(2030) - - 0.24(2026) Reclaimed Shallow Aquifer Supply at Peters Creek WRF - - - - 0.8(2026) - - 0.8(2026) Reclaimed Shallow Aquifer Supply along Pipeline to Governor's Park - - 1.4(2026) 1.4(2026) - - - - Total New Savings or Supply Available 0 3.6 10.6 8.1 5.7 2.4 4.0 11.0 'Yellow highlighted rows represent options which are mutually exclusive and cannot be selected together within the same portfolio.The start year listed for DSM options is the year a DSM program begins,but programs will need to continue to build up and maintain savings. 5-5 Section 5 Portfolio Evaluation Table 11 Additional System Improvements per Portfolio Cap Serving Reclaimed Keep Serving Reclaimed Customers Customers System Option Wr No Action Maximize DSM Hybrid 'Most Treatment StorageCost Treatment Focused Focused IIIIII Focused Reclaimed Expanded Infiltration Discharge Capacity at — — 1.6(2034) — — 1(2041) — — Peters Creek Potable Additional Potable Well and Treatment 3.8(2037) 3.1(2038) 3.8(2037) 3.8(2037) 3.8(2037) 10.4(2034) 11.6(2033) 3.1(2038) Capacity at Lake Asbury' Potable Additional Potable Well and Treatment 0.3(2044) 0.2(2045) 0.3(2044) 0.3(2044) 0.3(2044) 2(2037) 2.2(2037) 0.2(2045) Capacity at Governor's Park' 'Additional capacity to meet peak day demands,total water supply per grid to remain within permitted values. 5-6 Section 5 Portfolio Evaluation 5.5 Portfolios Results The CCUA IWRP model calculated the metrics associated with each objective and weighted them into a final score. Figure 9 shows the performance of each portfolio for each objective and an overall portfolio score.The total length of the bar segments indicates the overall ranking score for each portfolio; the longer the color bar,the better the performance.As seen in Figure 9,the hybrid portfolio performs best overall. By combining many of the DSM options from the maximize DSM portfolio with some of the more cost-effective and implementable water supply options,the hybrid performs comparatively well in all objectives, being the top performer in Deliver Utility System Reliability and Protect the Natural Environment. The specific scores for each metric are available in Appendix C. Because of the strong performance of the hybrid portfolio, it was selected as the recommended strategy. Figure 10 shows how the supply options included in the hybrid portfolio meet demands under baseline conditions through 2046 and in stressed conditions until 2045 when limited reclaimed water supply shortages begin to appear. Due to demand side management strategies included in the hybrid portfolio,the reclaimed demands are also lower than those shown in the No Action scenario in Figure 7, further reducing the supply gaps. Each of the recommended components of the hybrid portfolio reflected in Figures 9 and 10 are discussed in the following Section 6. No Action 0.25 0.06 0.12 0.00 Maximize DSM 0.24 0.20 0.10 0.04 Reclaimed;Low Cost 0.17 0.16 0.09 0.01 0.04 Reclaimed;Treatment 0.13 0.06 0.03 Reclaimed;Storage 0.10 0.13 0.08 0.03 0.03 Cap Reclaim;Low Cost 0.18 0.13 0.05 0.02 Cap Reclaim;Treatment 0.09 0.01 Hybrid 0.13 0.24 0.08 0.04 0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 •Deliver Utility System Reliability(30%) Provide Cost-Effective Solutions(25%) Protect the Natural Environment(25%) Maximize Implementation(15%) Offer Community Benefits(5%) Figure 9 Evaluation of Portfolios 5-7 Section 5• Portfolio Evaluation Hybrid - Baseline Conditions 35 30 25 20 C7 I 15 10 5 0 O -I N m L!1 LC) I, CO 01 O N m Ln LO 0, 00 Cn O c-I N m 111 LC) • N N N N N N N N N m m M m m m m M M 00 v a a a O O O O O O O O O O O O O O O O O O O O O O O O O O O N N N N N N N N N N N N N N N N N N N N N N N N N N Hybrid - Stressed Conditions 35 30 25 I I 20 I I I I I I I 1 1 I 15 I I I I I 11 -\\/ . 0 N M Ln LO I, 00 01 O N M Ln LO 00 Q1 O N M L(1 �D N N N N N N N N N N M M M m m M M M M M O O O O O O O O O O O O O O O O O O O O O O O O O O O N N N N N N N N N N N N N N N N N N N N N N N N N N N -Traditional Reclaim Onsite Stormwater Ponds FDOT Stormwater Ponds -IPR Reclaim Shallow Aquifer Peters Creek CUP Augmentation -Reclaim Demand Figure 10 Hybrid Reclaimed Supplies Available to Meet Demand under Baseline (Top)and Stressed (Bottom) Conditions 5-8 Section 6 Recommended IWRP Strategy CCUA has always had a focus on conserving and sustaining the local water supply.As part of this, CCUA has invested in reclaimed water infrastructure since the 1990s, allowing beneficial reuse of reclaimed water and offsetting demands on the Floridan aquifer. To continue maximizing this offset, as the service area continues to grow there is a need to augment reclaimed water with additional sources to meet peak demand periods. Providing reclaimed water as a supply for non- potable demands has allowed the existing potable supply from the Floridan Aquifer to remain sufficient to meet potable demands. Thus, the focus for future supply investments is on augmentation of the reclaimed water system. 6.1 Initial Options for Implementation Through the iterative portfolio evaluation process,a group of near-term projects are identified for initial implementation: ■ DSM Programs:A subset of DSM options was selected for implementation including: 2,500 single-family toilet rebates, 3,700 clothes washer rebates, 165 ice machine rebates, 150 pre- rinse spray valve rebates, and 1,000 smart irrigation controller rebates. These programs provide financial incentives for residential and commercial customers to transition to higher efficiency equipment and fixtures. Savings are realized over a 10-year implementation period with continual investments required in order to maintain efficiency savings into the future. ■ Turf Reduction for New Development: Limiting the amount of irrigable turfgrass and replacing portions of future landscaping with Florida-Friendly Landscaping provides a way to manage the future water supply needs of new developments. ■ Advanced Metering Infrastructure: CCUA has already invested in AMI with system information available to operations staff. Through integrating a customer-facing web portal and/or application,customers will also be able to access their data to see water use patterns, detect potential leaks,and reduce wasteful water use behaviors. ■ On-Site Stormwater Reclaimed Augmentation: CCUA has existing stormwater ponds at all WRFs. Harvesting water from these ponds at each treatment facility can provide an additional supply to augment the reclaimed water system. Success of this program and the results of ongoing feasibility studies will help determine if CCUA should also collect and use stormwater from FDOT ponds that are more distant from the distribution system. ■ Shallow Aquifer Supply at Peters Creek WRF: Construction of 16 shallow aquifer wells near the infiltration ponds and rapid infiltration basins at Peters Creek WRF will provide an additional 0.8 MGD of supply to augment the reclaimed water system. 6-1 Section 6 Recommended IWRP Strategy ■ CUP Optimization for Reclaimed Augmentation: CCUA is planning for future CUP withdrawals of 23.2 MGD of potable water and 0.8 MGD of reclaimed water augmentation.In the future, the need to augment the reclaimed water system will become the more critical supply need, and this augmentation currently leverages 7 MGD (2,500 million gallons per year) of aquifer offset. CCUA is exploring the possibility of transferring up to 2 MGD of CUP allocation from the potable system to the reclaimed water system or exploring ways to build more flexibility into future permits on how and where the groundwater supply is utilized. ■ Irrigation CUP Transfer for Reclaimed Augmentation: This is a new opportunity CCUA is currently exploring that includes additional participation in regional water resource development projects to secure 1-2 MGD of Floridan Aquifer water currently used year- round to instead be used for augmentation of the reclaimed water system on an as-needed basis for seasonal peaking.Additional pipelines and pumping would be required to connect the existing wells to the CCUA reclaimed water system and for well maintenance and rehabilitation. ■ Purified Water Pilot Study:To determine the feasibility of indirect potable reuse as a future supply option, a pilot study is currently planned to test and refine the proposed treatment process.Potential future regulatory changes may increase the need for indirect potable reuse within the planning horizon. If implemented in the future,source reclaimed water would be made available by further augmentation of the reclaimed system with lower quality water sources. The CUP Optimization and Irrigation CUP Transfer for Reclaimed Augmentation options described above represent the most logical and cost-effective solutions for CCUA to meet high seasonal peak demands in the reclaimed system. Figure 11 illustrates an example in 2035 of the ability of projected baseline wastewater inflows to meet most reclaimed demands. Although four months have projected excess wastewater available to meet reclaimed demands and five months have projected reclaimed shortages after existing augmentation (0.8 MGD) is exhausted, the costs associated with constructing and maintaining facilities to store approximately 200 MG of seasonal excess reclaimed water for months far exceeds the costs of simply augmenting the existing reclaimed system. As can be seen in the figure, for the 2035 baseline condition only 0.6 MGD of annual average supply is required for augmentation, growing to 3.5 MGD under stressed conditions. However, the other recommended demand management and supply options included in the recommended IWRP strategy will reduce reclaimed shortages, limiting the amount of additional augmentation needed. This water would be used almost exclusively within the five typical reclaimed shortage months of the year based on the north Florida climactic cycle. 6-2 Section 6• Recommended IWRP Strategy Baseline Condition 24 %of Total Annual Supply Additional 20 100% augmentation needed 0.6 MGD Reclaimed to fully meet demand 90% • 0.8 MGD demands Seasonal 80% III 16 � �i Existing augmentation Excess 9.2 MGD Wastewater Reclaim Seasonal 70°% 4\L (0.8 MGD annual) 0 12 inflow demands exceed 60% �" available supplies \` 1 50% 40% I Reclaim available to meet demand 30% NI 4 20% 10% 0 1- 0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Demand: 10.6 MGD Stressed Condition 24 Additional %ofTotalAnnual Reclaimed p� augmentation needed Supply 20 demands to fully meet demand 100% \4 Existing augmentation 90% \. \ \ (0.8 MGD annual) Seasonal Seasonal 3.5 MGD 16 \ \ \ `�\ Reclaim Excess demands exceed 80% \, 0.8 MGD Wastewater ow \'-\ \ \ \ \ \ inflow\\\\\ \ ` \' ` \ \ available supplies 70% � 10.0MGD 0 12 s\\\\\\` ` \ \S \\\\\\\\ \ \ \ \\\ 60% NIa���:��c - -- - -- -- - -- - 50% Reclaim available 40% _to meet demand 30% 4 20% 10% 0 0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Demand: 14.3 MGD Figure 11 Seasonality of Augmentation and Additional Supply Needs(Example of 2035 Demands under Baseline and Stressed Conditions) 6-3 Section 6• Recommended IWRP Strategy 6.2 Capital Improvement Program The CDM Smith team evaluated the potential capital investment needed for the short-term planning horizon. Figure 12 shows projected capital costs for alternative water supply over the next 5 years as well as additional reclaimed water storage. As the reclaimed water system continues to expand,increased storage will be critical to meeting peak day demands and managing diurnal fluctuations in supply. CCUA has space available for new groundwater storage tanks at multiple existing facilities. Table 12 lists current storage expansion plans for reclaimed water storage. $9.0 $8.0 ■ $7.0 o $6.0 E $5.0 $4.0 ■ $3.0 $2.0 $1.0 $0.0 2023 2024 2025 2026 2027 ■Advanced Metering Infrastructure $0.75 $0.75 ■Shallow Aquifer Supply at Peters Creek $0.09 $0.09 $1.43 ■On-site Stormwater Reclaimed Augmentation $0.33 $2.55 ■Irrigation CUP Transfer for Reclaimed Augmentation $0.51 ■Purified Water Pilot Study $4.45 $0.75 ■Public Access Reuse Storage $2.04 $3.24 $3.30 $1.69 $1.63 Figure 12 Alternative Water Supply Costs within 5-Year Capital Improvements Plan Table 12 Reclaimed Water Storage Expansion Projects ost($M) 2023 0.75 Oakleaf $1.67 2024 0.75 Ridaught WRF $1.67 2024 0.50 Mid-Clay WRF $1.53 2025 1.0 Spencer's Crossing WRF $1.84 2025 0.75 Saratoga Springs $1.67 2026 0.75 Old Jennings $1.67 2027 1.0 Peters Creek WRF $1.84 Total 5.5 - $11.9 6-4 Section 6• Recommended IWRP Strategy The previous figure only includes elements associated with expanding alternative water supplies. Capital investment for renewing the existing system and expanding into new growth areas is also required. Table 13 is a summary table for required capital investments across all categories over the next 5 years. Projects of particular importance to the IWRP include: ■ Construction of the new Saratoga Springs WTP and Reclaimed Water Storage and Repump Station ■ Construction of the new Governor's Park WTP ■ Peters Creek WRF expansion to 1.5 MGD ■ Mid-Clay WRF expansion to 3.0 MGD ■ Construction of Governor's Park Reclaimed Water Storage and Repump Station, as well as Master Pump Station ■ Increased north to south conveyance in reclaimed water system ■ Reclaimed transmission system expansion within new growth areas ■ Increased reclaimed water storage Table 13 Complete 5-Year Capital Improvements Program Major Cost Items FY23 FY24 FY25 FY26 FY27 Lift Station Renewal and $5,167,500 $2,862,000 $2,084,000 $2,084,000 $1,542,000 Replacement Plants(New, Expanded, $55,339,094 $24,686,651 $2,403,229 $8,248,800 $41,000 Upgraded) Major Pipelines(Growth, $20,570,000 $13,846,000 $4,700,000 $4,700,000 $2,500,000 Coordination, Resiliency) Plant Electrical Upgrades $831,176 $3,748,125 $3,352,755 $3,397,245 $2,541,786 Alternative Water Supply $7,002,000 $4,322,000 $6,601,000 $2,443,000 $1,628,000 Buildings $6,989,608 $3,950,000 $0 $0 $0 Other $19,787,769 $19,023,755 $13,256,178 $11,356,178 $6,656,178 Contingency $11,568,715 $7,243,853 $3,239,716 $3,222,922 $1,490,896 Total $127,255,862 $79,682,384 $35,636,878 $35,452,145 $16,399,860 6.3 Adaptive Strategy An adaptive strategy provides a means to meet longer-term supply needs.The need for additional investments will depend largely on growth patterns in the service area. Figure 13 overviews a strategy to reevaluate current demand trends and the feasibility of identified supply options at least every 5 years to ensure sufficient future supply. 6-5 Section 6• Recommended IWRP Strategy • Surface Water •Additional Treatment for DSM/Ordinances • Indirect Reclaimed Augmentation •Additional Alternative p^ 0 20 • FDOT Potable Reuse and/or Supply 2 Stormwater -and/or- • Regional Recharge = — 18 Augmentation Partnerships -p 9 •Additional S Ti) -and/or- Shallow Stay the m ✓ 16 • Floridan Aquifer course c Aquifer Supply © * T5 14 Additional Sta the course Stay the ,c o • DSM Programs • Irrigation CUP Supply y course z • Turf Reduction for Acquisition for m 12New Development Reclaimed Q- m Augmentation* Ip 2 3 10 •Advanced Metering Stay the course Stay the course Stay the Infrastructure • CUP Optimization course a) for Reclaimed o Z 8 • On-site Stormwater Augmentation* Reclaimed Augmentation ro 0 6 • Shallow Aquifer Supply tm (n at Peters Creek • Potable Well/Treatment Capacity Expansion -0 -c 4 for Lake Asbury and Governor's Park c z 2 2 a x 2 0 2023 2028 2033 2038 2043 *Used only when needed Triggers 0 0 0 Are supply needs tracking higher or lower (including yield of previously implemented projects)? If needs are tracking lower, stay the course. If needs are tracking higher, then determine feasibility of next supply project and implement feasible projects. Figure 13 Adaptive IWRP Strategy 6-6 Appendix A Project Fact Sheets Al Single-Family High-Efficiency Toilet Rebate Category: Demand-Side Management Brief Description: This option provides monetary rebates to residential customers in single-family dwelling units that self-perform replacement of an old inefficient toilet with a high-efficiency toilet.This option shares the same pool of potentially eligible customers as the high-efficiency toilet direct installation option.The yield and cost presented in this factsheet assume that only the toilet rebate program is being offered to customers. Key Assumptions: This option assumes that the toilet being replaced uses 3.5 gallons per flush(gpf)and the replacement toilet uses 1.28 gpf,resulting in savings of 2.22 gpf per rebate.Assumed use of five flushes per day per person(DeOreo et al.2016)and an average of 2.72 persons per household in the CCUA service area results in savings of 30.19 gallons per household per day for each rebate. However,the level of program free ridership is assumed to be 3o percent. Free ridership means either 1)people apply for a rebate,but instead use the rebate to replace an already efficient toilet or 2)would have replaced their toilet regardless of a rebate program but are taking advantage of the offered savings.Therefore,only 70 percent of the potential savings are assumed to be realized from this option. Replacement toilets have an assumed lifespan of 20 years. One toilet replacement per household is assumed. Eligible households include those built prior to 1994(when federal efficiency standard for toilets went into effect).There are estimated to be 20,000 eligible households in the CCUA service area based on U.S. Census Bureau data on age of housing for Clay County.Assuming 75 percent of potentially eligible households have already upgraded to a high- efficiency toilet, 5,00o households remain eligible for a rebate.This option assumes a ten-year implementation period beginning in 2o25. Yield: This option results in 0.021 MGD (7.7 MGY) of savings for every i,000 rebates.The maximum savings for 5,000 participating households is o.io6 MGD (38.57 MGY).The savings from this option would be realized over the lifespan of the replacement toilet.Therefore,total savings from this option would be 154 MG per i,000 rebates and 771 MG for 5,000 participating households. Cost: Rebates are assumed to be a maximum of$10o per toilet with an additional cost of$5o per rebate for administration of the program.Assuming all 5,00o households participate,the total cost for this option would be$750,000.The indirect cost of lost revenue from this option would be partially offset by the savings realized from reduced treatment and conveyance of potable water to customers. Citations: DeOreo,William B., Peter Mayer, Benedykt Dziegielewski, and Jack Kiefer. 2016. "Residential End Uses of Water, Version 2".Water Research Foundation. U.S. Census Bureau.2020.Selected Housing Characteristics.American Community Survey, 2019 1-year Estimates. Available at:https://data.census.gov/cedsci/table?q=DPo4&g=o500000US12o19 Single-Family High-Efficiency Toilet Direct Installation Category: Demand-Side Management Brief Description: This option provides for the installation labor and equipment of a high-efficiency toilet to residential customers in single-family dwelling units that currently have an old,inefficient toilet.This option shares the same pool of potentially eligible customers as the high-efficiency toilet rebate.The yield and cost presented in this factsheet assume that only the toilet direct installation program is being offered to customers. Key Assumptions: It is assumed that the toilet being replaced uses 3.5 gallons per flush(gpf)and the replacement toilet uses 1.28 gpf, resulting savings of 2.22 gpf per rebate.Assumed use of five flushes per day per person(DeOreo et al.2o16)and an average of 2.72 persons per household in the CCUA service area equates to savings of 30.19 gallons per household per day for each rebate. Direct installation adds labor cost but eliminates program free ridership,provides verification of the old toilet flush rate,and that the new toilet is installed properly.The replacement toilets have an assumed lifespan of 20 years. One toilet replacement per household is assumed. Eligible households include those built prior to 1994(when federal efficiency standard for toilets went into effect).There are estimated to be 20,000 eligible households in the CCUA service area based on U.S. Census Bureau data on age of housing for Clay County.Assuming 75 percent of potentially eligible households have already upgraded to a higher- efficiency toilet, 5,000 households remain eligible for this option.This option assumes a ten-year implementation period beginning in 2025. Yield: This option results in o.03 MGD (11.o2 MGY) of savings for every 1,000 rebates.The maximum savings for 5,00o eligible participating households is 0.151 MGD (55.1 MGY).The savings from this option would be realized over the lifespan of the replacement toilet.Therefore,total savings from this option would be 22o.4 MG per 1,000 rebates and 1,102 MG with 5,00o participating households. Cost: This option would cost an estimated$30o per installation with an additional cost of$loo per installation for administration of the program.Assuming all 5,000 households participate,the total cost for this option is$2,000,000. The indirect cost of lost revenue from this option would be partially offset by the savings realized from reduced treatment and conveyance of potable water to customers. Citations: DeOreo,William B., Peter Mayer, Benedykt Dziegielewski,and Jack Kiefer.2016."Residential End Uses of Water, Version 2".Water Research Foundation. U.S. Census Bureau.2020.Selected Housing Characteristics.American Community Survey, 2o191-year Estimates. Available at:https://data.census.gov/cedsci/table?q=DPo4&g=o500000US12o19 Single-Family High-Efficiency Clothes Washer Rebate Category: Demand-Side Management Brief Description: This option provides monetary rebates to residential customers in single-family dwelling units that replace an inefficient clothes washer with a high-efficiency, EnergyStar-rated clothes washer. Key Assumptions: The savings from this option are assumed to be 20 GPD per rebate(Palermo 2022).The lifespan of clothes washers is assumed to be 15 years.Therefore,eligible households containing an older washer would be built prior to 2oa7. It is assumed that 20 percent of the 37,00o pre-2oa7 households will meet eligibility criteria and participate in this option which results in 7,40o rebates.This option assumes a ten-year implementation period beginning in 2o25. Yield: This option would result in 0.02 MGD (7.3 MGY)of savings for every i,000 rebates.Thus,if 7,40o eligible households participate the savings would be o.i48 MGD (54.o MGY).The savings from this option would be realized over the lifespan of the replacement clothes washer.Therefore,total savings from this option would be io9.5 MG per i,000 rebates, or 810.3 MG with 7,40o participating households. Cost: Rebates are assumed to be a maximum of$i5o per clothes washer with an additional$3o per rebate assumed for administration of the program.The total cost with 7,40o participants is$1,332,000.There is potential opportunity to partner with Clay Electric on this rebate since EnergyStar-rated clothes washers use less electricity compared to standard models.Additional energy savings are realized from the reduction in volume of hot/warm water consumed by a high- efficiency clothes washer.The indirect cost of lost revenue from this option would be partially offset by the savings realized from reduced treatment and conveyance of potable water to customers. Citations: DeOreo,William B., Peter Mayer, Benedykt Dziegielewski,and Jack Kiefer.2o16."Residential End Uses of Water, Version 2".Water Research Foundation. EnergyStar.2021."Clothes Washers Key Product Criteria".Available at: https://www.energystar.gov/products/appliances/clothes washers/key_product criteria Palermo,Andrew.2022. "How Much Water Does a Washing Machine Use?". Prudent Reviews.Available at: https://prudentreviews.com/how-much-water-does-a-washing-machine-use/ Commercial Ice Machine Rebate Category: Demand-Side Management Brief Description: This option provides monetary rebates to commercial customers that replace a water-cooled ice machine with an air- cooled,EnergyStar-rated ice machine. Key Assumptions: The assumed water savings are ioo gallons per ioo pounds of ice produced and that each machine produces 30o pounds of ice per day.This equates to 30o gallons of water savings per ice machine per day.The assumed lifespan of the replacement ice machine is io years. The potential count of participants for the program includes hotels (25), schools (4o), and restaurants (600) in the CCUA service area. Out of the total pool of potential participants,only 25 percent are assumed to be eligible which equates to 165 commercial customers.This option assumes a ten-year implementation period beginning in 2025. Yield: This option would result in of savings o.05 MGD 08.2 MGY)if the maximum assumed participation of 165 commercial customers is achieved with one ice machine per customer.The savings from this option would be realized over the lifespan of the replacement ice machine.Therefore,total savings from this option would be 182.04 MG if the maximum assumed participation is achieved. Cost: Rebates are assumed to be a maximum of$30o per commercial ice machine with an additional$3o per rebate for administration of the rebate program.The total cost if all 165 assumed eligible customers participate is$54,450.There is potential opportunity to partner with Clay Electric on this rebate since EnergyStar-rated ice machines use less electricity compared to standard models.The indirect cost of lost revenue from this option would be partially offset by the savings realized from reduced treatment and conveyance of potable water to customers. Citations: Clay County District Schools.2021."School Hours".Available at:https://www.ONECLAY.NET/DOMAIN/52n Menu Pix, LLC. 2021."Clay County Restaurant Guide".Available at:https://www.menupix.com/florida/A/861o/Clay- County-restaurants U.S. Environmental Protection Agency.2012."WaterSense at Work:Best Management Practices for Commercial and Institutional Facilities".EPA 832-F-12-034. Office of Water. Restaurant Pre-Rinse Spray Valve Rebate Category: Demand-Side Management Brief Description: This option provides rebates to restaurants that replace inefficient pre-rinse spray valves with pre-rinse spray valves that meet or exceed the current federal efficiency standard for water efficiency. Key Assumptions: It is assumed the pre-rinse spray valve being replaced uses 3 gallons per minute (gpm) of water and the replacement uses 1.28 gpm,resulting in savings of 1.7a gpm per fixture.Two hours of use per day(no minutes)is assumed resulting in savings of 206.4 GPD per rebate.The assumed lifespan of the replacement pre-rinse spray valve is seven years. There are approximately 625 restaurants in Clay County.Assuming 600 restaurants are within the CCUA service area and 25 percent of all restaurants would be eligible, equates to i5o possible participants. One pre-rinse spray valve per restaurant is assumed.This option assumes a ten-year implementation period beginning in 2o25. Yield: This option results in savings of o.o3i MGD (11.3 MGY)if i5o restaurants participate.The savings from this option would be realized over the lifespan of the replacement pre-rinse spray valve.Therefore,total savings from this option would be 79.1 MG if the maximum assumed participation is achieved. Cost: Rebates are assumed to be$5o per pre-rinse spray valve with an additional cost of$3o per rebate for administration of the rebate program. The total cost if all i5o assumed eligible restaurants participate is $12,000. There is potential opportunity to partner with Clay Electric on this rebate because the reduction in water used by a pre-rinse spray valuve is hot water that requires energy to heat,therefore saving energy too.The indirect cost of lost revenue from this option would be partially offset by the savings realized from reduced treatment and conveyance of potable water to customers. Citations: Menu Pix, LLC. 2021."Clay County Restaurant Guide".Available at:https://www.menupix.com/florida/A/861o/Clay- County-restaurants U.S. Environmental Protection Agency.2012."WaterSense at Work:Best Management Practices for Commercial and Institutional Facilities".EPA 832-F-12-o34. Office of Water. U.S. Environmental Protection Agency.2021."Pre-Rinse Spray Valves".Available at: https://www.epa.gov/watersense/pre-rinse-spray-valves Smart Irrigation Controller Rebate Category: Demand-Side Management Brief Description: This option provides monetary rebates to residential customers in single-family dwelling units and commercial users that upgrade existing irrigation controllers that do not adjust irrigation according to soil moisture levels, precipitation,and/or evapotranspiration rates to a smart irrigation controller that adjusts irrigation according to the water requirements based on actual conditions.This option would be available for residential customers that use potable or reclaimed water for outdoor irrigation. Commercial users must be using reclaimed water for outdoor irrigation to be eligible for this rebate. Key Assumptions: The supplemental irrigation requirements per month for the Jacksonville area,based on research from the University of Florida,are presented in the table below.Irrigation systems are assumed to be 6o percent efficient, so additional water must be applied to provide the proper amount of irrigation to the root zone.The total volume of water required per square foot is zi.o8 gallons per year for a smart irrigation controller. Irrigating with a standard irrigation meter adds an additional inefficiency of 3o percent. Required Volume of Water Required Net Volume of Water Volume of (gal/sq.ft.)with Irrigatio (gal/sq.ft.)with Sma Month Water(gal/sq. Standard Irrigation (inches Irrigation Controller ft.) Controller Jan 0.2 0.12 0.21 0.30 Feb 0.3 0.19 0.31 0.44 Mar 1.2 0.75 1.25 1.78 Apr 3.1 1.93 3.22 4.60 May 4.6 2.87 4.78 6.82 Jun 2.5 1.56 2.60 3.71 Jul 2.2 1.37 2.28 3.26 Aug 1.8 1.12 1.87 2.67 Sep 1.6 1.00 1.66 2.37 Oct 1.5 0.93 1.56 2.22 Nov 0.9 0.56 0.93 1.33 Dec 0.4 0.25 0.42 0.59 Total 20.3 12.65 21.08 30.11 The average irrigable area covered by an irrigation system is assumed to be 2,50o square feet. Lifespan of the smart irrigation controller is assumed to be 7 years.This option assumes a ten-year implementation period beginning in 2023. This option only applies to customers with an existing irrigation system without a smart controller.There are 31,7oo I existing residential customers using potable water for outdoor irrigation and 13,9oo residential customers using reclaimed water for outdoor irrigation. It is assumed that io percent of these customers are eligible for this option for a total of 4,56o residential participants. This option also assumes io percent of commercial users with a reclaimed water connection are eligible and will participate. Savings are assumed to be a 3o percent reduction in unit use rate for commercial users which equates to 690 gallons per account per day. Smart Irrigation Controller Rebate Category: Demand-Side Management Yield: This option results in savings of 9.03 gallons per year per square foot of irrigable area covered by an irrigation system. Total savings of 0.196 MGD (71.59 MGY) of potable water will be achieved using the assumed average irrigable area replaced of 2,5oo square feet and io percent participation from customers that use potable water for outdoor irrigation. The savings from this option would be realized over the lifespan of the replacement irrigation controller.Therefore,total savings from this option would be 5o1.13 MG of potable water. Savings of o.o86 MGD (31.39 MGY)of reclaimed water will be achieved using the assumed average irrigable area replaced of 2,5oo square feet and io percent participation from residential customers that use reclaimed water for outdoor irrigation.Savings of 0.02 MGD (7.3 MGY)will be achieved from commercial customers that use reclaimed water for outdoor irrigation.Total savings of o.io6 MGD(38.69 MGY)of reclaimed water will be achieved from this option.The savings from this option would be realized over the lifespan of the replacement irrigation controller. Therefore,total savings from this option would be 27o.83 MG of reclaimed water. Cost: Rebates are assumed to be a maximum of$aoo per household with an additional$3o per rebate for administration of the rebate program.The total cost for this option covering all 4,56o potential participants is$i,o48,800.This option has an indirect cost to CCUA in lost revenue from reduced customer water consumption but will be partially offset by the savings realized from reduced potable and reclaimed water treatment and conveyance. Citations: Consuelo, Romero C.,and Michael D. Dukes.aoao."Net Irrigation Requirements for Florida Turfgrass Lawns". University of Florida IFAS Extension. Publication#AE482. Originally published in 2011,reviewed in 2020.Available at: https://doi.oRG/io.3a473/EDis-ae48a-aou Tampa Bay Water Wise.2021."Smart Irrigation Controllers".Available at:https://tampabaywaterwise.org/en/soil- moisture-sensor-sms-or-evapotranspiration-et-controller/ Existing Turf Replacement Incentives / Rebates Category: Demand-Side Management Brief Description: This option provides monetary rebates to residential customers in single-family dwelling units to replace irrigable turfgrass with Florida-Friendly Landscaping that uses drip or microirrigation.This option would be available for customers that use potable or reclaimed water for outdoor irrigation. Key Assumptions: The supplemental irrigation requirements per month for the Jacksonville area,based on research from the University of Florida,are presented in the table below.Irrigation systems are assumed to be 6o percent efficient, so additional water must be applied to provide the proper amount of irrigation to the root zone.The total volume of water required per square foot is 21.08 gallons per year with a smart irrigation controller. However,this option assumes customers are using a standard irrigation controller instead of a smart irrigation controller,so another 3o percent of water volume is added to irrigation requirements to account for inefficiency of a standard irrigation controller. Required Volume Volume of Water(gal/sq Required Net Month of Water(gal/sq. ft.)with Irrigation System Irrigation(inches) ft.) Inefficiency 1.1 Jan 0.2 0.12 0.21 Feb 0.3 0.19 0.31 Mar 1.2 0.75 1.25 Apr 3.1 1.93 3.22 May 4.6 2.87 4.78 Jun 2.5 1.56 2.60 Jul 2.2 1.37 2.28 Aug 1.8 1.12 1.87 Sep 1.6 1.00 1.66 Oct 1.5 0.93 1.56 Nov 0.9 0.56 0.93 Dec 0.4 0.25 0.42 Total 20.3 12.65 21.08 The assumed average irrigable area per household replaced by this option is 1,250 square feet.Turf replacement results in water savings in perpetuity since savings are not based on lifespan of a fixture.This option will have lower participation rates than other options due to the level of effort required to replace turf with Florida-Friendly Landscaping and installation of drip or microirrigation equipment.There are 31,70o existing customers that use potable water and 13,9oo that use reclaimed water for outdoor irrigation. Savings are presented as one percent participation from customers for potable and reclaimed water based on participation rates for other turf replacement programs across the country(MWDOC 2o2i).This option assumes a ten-year implementation period beginning in 2023. Yield: This option results in water savings of 19.57 gallons per year per square foot of irrigable turfgrass removed based on University of Florida IFAS required irrigation and use of a standard irrigation controller.Total savings of 0.021 MGD (7.75 MGY) of potable water will be achieved using the assumed replacement of 1,25o square feet and one percent participation of current customers that use potable water for outdoor irrigation. Total savings of o.oio MGD (3.61 MGY) of reclaimed water will be achieved using the assumed replacement of 1,25o square feet and one percent participation from current customers that use reclaimed water for outdoor irrigation. Existing Turf Replacement Incentives / Rebates Category: Demand-Side Management Cost: Rebates offered would be 5o percent of the project cost,up to$4,00o in total rebate value.Assuming one percent of existing customers participate up to the maximum rebate value would equate to$1,824,000. An additional cost of$5o per rebate is assumed for administration of rebate program for a total administration cost of$22,800.CCUA would likely need to provide education to landscapers and homeowners on how to maintain landscaping with less water.Assumed education costs are$io,000 per year over the planning horizon.The total cost for this option would be$2,086,800.This option has an indirect cost to CCUA in lost revenue from reduced customer water consumption but will be partially offset by the savings realized from reduced potable and reclaimed water treatment and conveyance. Citations: Alachua County.2021.Turf Swap.Available at: https://www.alachuacounty.us/depts/epd/waterresources/myyardourwater/turfswap/pages/default.aspx Bayabil, Haimanote K,Kati W.Migliaccio,Michael D. Dukes,and Laura Vasquez.2020."Basic Tips for Designing Efficient Irrigation Systems".University of Florida IFAS Extension. Publication#AE539.Available at: https://edis.ifas.ufl.edu/pdf/AE/AE539oo.pdf Consuelo, Romero C.,and Michael D. Dukes.2020."Net Irrigation Requirements for Florida Turfgrass Lawns". University of Florida IFAS Extension. Publication#AE482. Originally published in 2011,reviewed in 2020.Available at: https://doi.ORG/1o.32473/EDis-ae482-2011 Dukes, Michael D., Laurie E.Trenholm, Ed Gilman, Chris J.Martinez,John L. Cisar,Thomas H.Yeager,Amy Shober,and Geoffrey Denny. 2020."Frequently Asked Questions about Landscape Irrigation for Florida-Friendly Landscaping Ordinances".University of Florida-IFAS Extension. Publication ENH1114.Available at: https://edis.ifas.ufl.edu/pdf/WQ/WQ142oo.pdf Environmental Protection Agency.2018."Saving Water with Microirrigation:A Homeowner Guide". EPA WaterSense.Available at:https://www.epa.gov/sites/default/files/2o18-o5/documents/ws-outdoors- microirrigation-homeownerguide.pdf Hansen, Gail, Kelly Perez,and Esen Momol.2020."Florida-Friendly Landscaping Pattern Book:Sample plant lists and designs for four Florida regions. USDA Hardiness Zone 9A, North Central Florida".University of Florida -IFAS Extension. Publication ENHu76.Available at:https://edis.ifas.ufl.edu/pdf/EP/EP437oo.pdf Municipal Water District of Orange County(MWDOC). 2021. Letter to California Department of Water Resources- Water Use Efficiency Branch."Water Conservation Legislation Comments".November 24,2021. University of Florida.2022."Florida-Friendly Landscaping Program-Water Efficiently Guidance". IFAS Extension.Available at:https://ffl.ifas.ufl.edu/about-ffl/9-principles/principle-2-guidance/ New Development Turf Reduction Category: Demand-Side Management Brief Description: This option considers a potential future ordinance from the Clay County Board of County Commissioners(BOCC) requiring developers to reduce the area of irrigable turf grass for new developments and substitute with plants that meet the criteria of Florida-Friendly Landscaping. Irrigation systems would be required to have low-flow or microirrigation in plant beds, spray and rotor heads in separate zones for turf grass,and a smart irrigation controller to manage the system. Key Assumptions: ' This option assumes a 5o percent reduction in irrigated turf grass by area.This option assumes developers would otherwise plant turf grass across the entire irrigable area of each new residential lot.The average irrigable area for new residential developments is assumed to be 2,50o square feet.This option will result in water savings in perpetuity since savings are not based on lifespan of a fixture. The supplemental irrigation requirements per month for the Jacksonville area,based on research from the University of Florida,are presented in the table below.Irrigation systems are assumed to be 6o percent efficient, so additional water must be applied to provide the proper amount of irrigation to the root zone.The total volume of water required per I square foot is 2i.o8 gallons per year. Required Volume Volume of Water(gal/sq.ft.) Required Net Month of Water(gal/sq. with Irrigation System Irrigation(inches) ft.) Inefficiency Jan 0.2 0.12 0.21 Feb 0.3 0.19 0.31 Mar 1.2 0.75 1.25 Apr 3.1 1.93 3.22 May 4.6 2.87 4.78 Jun 2.5 1.56 2.60 Jul 2.2 1.37 2.28 Aug 1.8 1.12 1.87 Sep 1.6 1.00 1.66 Oct 1.5 0.93 1.56 Nov 0.9 0.56 0.93 Dec 0.4 0.25 0.42 Total 20.3 12.65 21.08 1 This option assumes an ordinance would take effect in 2025.All new customers are assumed to be connected to the reclaimed water system;therefore,all new residential customers starting in 2025 will see a reduction in reclaimed irrigation demand.This option will be applicable to 26,682 future customers under the average growth scenario. Yield: This option would result in 71.25 GPD (26,006 GPY) of savings per household.Total savings of i.90 MGD (693.9 MGY) will be realized in 2046 under the average growth scenario. New Development Turf Reduction Category: Demand-Side Management Cost: This option assumes a cost to CCUA of$io,000 per year to provide education to landscapers and homeowners on how to maintain landscaping with less water.This option has an indirect cost to CCUA in lost revenue from reduced customer water consumption but will be partially offset by the savings realized from reduced potable and reclaimed water treatment and conveyance. Citations: Bayabil, Haimanote K,Kati W.Migliaccio,Michael D. Dukes,and Laura Vasquez.2020."Basic Tips for Designing Efficient Irrigation Systems".University of Florida IFAS Extension. Publication#AE539.Available at: https://edis.ifas.ufl.edu/pdf/AE/AE539oo.pdf Consuelo, Romero C.,and Michael D. Dukes.2020."Net Irrigation Requirements for Florida Turfgrass Lawns". University of Florida IFAS Extension. Publication#AE482. Originally published in 2011,reviewed in 2020.Available at: https://doi.ORG/1o32473/EDIS-ae482-2011 Dukes, Michael D., Laurie E.Trenholm, Ed Gilman, Chris J.Martinez,John L. Cisar,Thomas H.Yeager,Amy Shober,and Geoffrey Denny. 2020."Frequently Asked Questions about Landscape Irrigation for Florida-Friendly Landscaping Ordinances".University of Florida-IFAS Extension.Publication ENHm4.Available at: https://edis.ifas.ufl.edu/pdf/WQ/WQ142oo.pdf Environmental Protection Agency. 2018."Saving Water with Microirrigation:A Homeowner Guide". EPA WaterSense.Available at:https://www.epa.gov/sites/default/files/2018-o5/documents/ws-outdoors- microirrigation-homeownerguide.pdf Hansen, Gail, Kelly Perez,and Esen Momol.2020."Florida-Friendly Landscaping Pattern Book:Sample plant lists and designs for four Florida regions. USDA Hardiness Zone 9A, North Central Florida".University of Florida -IFAS Extension. Publication ENH1176.Available at:https://edis.ifas.ufl.edu/pdf/EP/EP437oo.pdf University of Florida.2022. "Florida-Friendly Landscaping Program-Water Efficiently Guidance". IFAS Extension.Available at:https://ffl.ifas.ufl.edu/about-ffl/9-principles/principle-2-guidance/ Reclaimed Water Rate Adjustment Category: Other Options Brief Description: This option adjusts the price of reclaimed water to equal the price of potable water.The current price of reclaimed water is on average of 66.4 percent lower than the price of potable water across all billing tiers (CCUA 2o2i).Additionally,the billed tiers have different thresholds for price increases,with reclaimed water allowing higher volumes of use before an increase in rates occurs. Key Assumptions: This option assumes that adjusting the price of reclaimed water will reduce the unit use rate for customers using reclaimed water.This option assumes that the tiered rate structure for reclaimed water would be adjusted to match the tiered rates of potable water.The base meter charge is assumed to be the same as current.This option assumes a to- year period of scheduled rate increases to gradually increase rates from current levels. The assumed residential reclaimed water savings are based on the irrigation requirements established by the University of Florida and accounting for irrigation system inefficiency.Assuming an average household irrigable area of 2,500 square feet results in a unit use rate of 144.4 GPD,providing savings of 140.6 GPD from the current unit use rate of 285 GPD per residential reclaimed customer. Required Volume Volume of Water(gal/sq.ft.) Unit Use Rate with Required Net Month of Water(gal/sq. with Irrigation System Price Adjustment Irrigation(inches) ft.) Inefficiency (GPD) Jan 0.2 0.12 0.21 17.3 Feb 0.3 0.19 0.31 25.5 Mar 1.2 0.75 1.25 102.7 Apr 3.1 1.93 3.22 264.7 May 4.6 2.87 4.78 392.9 Jun 2.5 1.56 2.60 213.7 Jul 2.2 1.37 2.28 187.4 Aug 1.8 1.12 1.87 153.7 Sep 1.6 1.00 1.66 136.4 Oct 1.5 0.93 1.56 128.2 Nov 0.9 0.56 0.93 76.4 Dec 0.4 0.25 0.42 34.5 Total 20.3 12.65 21.08 144.4 The unit use rate for commercial customers is assumed to reduce by 5o percent of the difference between the current potable and reclaimed values.The irrigation unit use rate is 1,o5o GPD for commercial customers with a potable irrigation meter and 2,30o GPD for commercial reclaimed customers.Assumed savings are 625 GPD per commercial reclaimed customer to give a new commercial reclaimed use rate of 1,675 GPD. The current number of residential reclaimed water customers (n=13,9oo)and commercial customers (n=3oo)is based on the number of accounts as of December 2020.The number of future residential reclaimed water customers is assumed to be all new residential customers each year of the planning horizon(through 2046)under the average growth scenario. Future commercial reclaimed accounts are assumed to be 31 percent of the new commercial potable accounts under the average growth scenario based on the current proportion of existing commercial accounts to existing commercial potable irrigation accounts. Reclaimed Water Rate Adjustment Category: Other Options Yield: Multiplying the assumed savings rates for each category by the number of customers in each category,residential savings of o.99 MGD (361 MGY) for existing customers and 4.28 MGD (1,561 MGY) for new customers can be achieved by 2046.Total residential reclaimed water savings would be 5.27 MGD (1,922 MGY)by 2046. Commercial savings are o.09 MGD (34 MGY)for existing customers and o.23 MGD (83 MGY)for new customers by 2046. Total commercial reclaimed savings would be o.32 MGD (117.3 MGY)by 2046. Total savings for both residential and commercial customers is 5.59 MGD (2,039 MGY)by 2o46. Cost: This option assumes a cost to CCUA of sio,000 per year to provide education to landscapers and homeowners on how to maintain landscaping with less water.Additionally,there is an indirect cost to CCUA in lost revenue from reduced customer water consumption but will be partially offset by the savings realized from reduced reclaimed water treatment and conveyance. Citations: Clay County Utility Authority.2021.Residential Rates as of io/o1/2o2i.Available at: https://www.clayutility.org/rates/res rates.aspx Consuelo, Romero C.,and Michael D. Dukes.2020."Net Irrigation Requirements for Florida Turfgrass Lawns". University of Florida IFAS Extension. Publication#AE48z. Originally published in 2011,reviewed in 2020.Available at: https://doi.oRG/io.32473/ED Is-ae482-zon Advanced Metering Infrastructure (AMI) Category: Demand-Side Management Brief Description: This option aims to expand the capabilities of the existing Advanced Metering Infrastructure(AMI)system currently used by CCUA to increase the savings realized by customers and the utility.AMI can reduce the duration of customer- side and utility-side leaks by providing notifications of excessive or abnormal water use significantly faster than traditional metering methods. Customers can view water use in intervals of 15 minutes to one hour, depending on the system and customer portal selected by the utility,and automated systems can alert users of leaks the same day they occur. Customers can also gain insight into water use patterns and behaviors which can result in reductions in water use. Key Assumptions: This option assumes that data will be available to customers at 15-minute intervals through a customer-facing website that allows users to view their average water use data and assumes automated system will send same day high-use or leak notifications.This option assumes a customer-facing website can be available as soon as 2023. Savings from this option are assumed to be a seven percent reduction in residential customer water use and a seven and a half percent reduction in system-side leaks. It is assumed that avoidable system-side leaks account for i percent of total water produced(SJW 20i9). Yield: This option would result in o.602 MGD (219.6 MGY) of savings from residential customers and o.oi MGD (3.23 MGY)of savings from reduced system-side leaks based on 2020 billing data. Savings would increase over time,in terms of total volume,as new customers are added to the CCUA system and result in total residential savings of o.89 MGD (324.9 MGY)by 2046. Cost: The cost of fully implementing the AMI system with a customer portal is estimated at$1,5oo,00o for initial system setup and optimization.An additional$50,00o per year is assumed for O&M costs including the year when the AMI system implementation occurs.There is an indirect cost to CCUA in lost revenue from reduced customer water consumption but will be partially offset by the savings realized from reduced potable water treatment and conveyance, plus reductions in non-revenue water from system-side leaks. Citations: San Jose Water Company(SJW).2o19. "AMI Report". Prepared by West Monroe Partners. FDOT Stormwater Augmentation (WRF Treatment) Category: New Reclaimed Water Supply Brief Description: This option augments reclaimed water supply by harvesting water from 38 Florida Department of Transportation (FDOT) highway stormwater retention ponds along the First Coast Outer Beltway(FCOB). Harvested stormwater would be pumped into existing and new wastewater force mains and conveyed to Spencer's Crossing, Ridaught Landing,Mid- Clay,and Peter's Creek water reclamation facilities (WRFs) for treatment to public access reuse standards. Facilities Required: The following facilities are required as part of this supply option: • 38 stormwater pumping stations • Existing and new transmission piping to Spencer's Crossing,Ridaught Landing,Mid-Clay,and Peter's Creek WRFs Spencer's Crossing WRF To Distribution Pump Station "; Reclaimed Ridaught Landingv WRF I To Distribution (Reclaimed) Mid-Clay WRF Stormwater Runoff 1111 (Roadway) 110. : To Distribution (Reclaimed) FDOT Stormwater Pond Peter's Creek WRF To Distribution (Reclaimed) Key Assumptions: Characterization of this option was based on assumptions from CCUA's 20r7 stormwater capture analysis including: • Normal year rainfall of 51 inches and a i-in-io-year drought rainfall of 4o inches • A capture rate efficiency of 90 percent • Stormwater ponds generating less than o.05 mgd of stormwater were not considered. Of the 51 stormwater ponds along the FCOB,38 ponds were identified as being able to yield at least o.05 mgd. • Pumping facilities and piping would be located within the FCOB easements or in FCOB right-of-way if easements cannot be obtained. Yield: Based on a 90 percent capture rate and 38 ponds utilized,this option provides an average of 3.6 mgd of reclaimed water supply during a normal rainfall year. During the i-in-io-year drought,the ponds provide an average of 2.87 mgd of reclaimed water supply. Reclaimed water supply produced could be more or less than the estimated yields depending on the rainfall received in a given year.A summary of reclaimed water supply yields routed to each WRF during a normal rainfall year and a drought year is presented in the table below.The supply is distributed seasonally throughout the year FDOT Stormwater Augmentation (WRF Treatment) Category: New Reclaimed Water Supply based on typical monthly rainfall patterns.The highest monthly rainfall occurs in June through September,while the highest demand occurs in May. CCUA Facility Normal Rainfall Drought Rainfall Yield during Peak Month Yield during Peak Month Year Yield m:d) Year Yield(mgd) Normal Year(mgd) Drought Year(mgd) Spencer's Crossing WRF 0.65 0.51 0.43 0.34 Ridaught WRF 0.96 0.75 0.64 0.50 Mid-Clay WRF 1.54 1.21 1.03 0.81 Peter's Creek WRF 0.51 0.40 0.34 0.27 Total 3.66 2.87 2.44 1.92 Cost: The table below provides estimated capital and O&M costs for each WRF stormwater service area.Variable O&M costs are dependent on the utilization of the facility and include items such as electricity and process chemicals. Fixed O&M costs represent costs incurred each year.These costs represent planning level estimates and are intended to provide an order of magnitude estimate of final construction costs. Component Total Pump Stations with Allowance Included $7,570,000 Piping $14,971,000 Subtotal Capital Cost $22,541,000 Indirect Costs and 25%Contingency $12,520,000 Subtotal Construction Cost $35,061,000 Engineering and Permitting $4,563,000 Total Capital $39,624,000 Total Annual O&M at Full Capacity $378,000 Fixed O&M $270,000 Variable O&M($/MG) $81 Citations: Mittauer&Associates, Inc. (2or7) "Stormwater Capture Analysis Along First Coast Outer Beltway for Reclaimed Water Augmentation"Clay County Utility Authority.June 2o17. FDOT Stormwater Augmentation (Local Treatment) Category: New Reclaimed Water Supply Brief Description: This option augments reclaimed water supply by harvesting water from 38 Florida Department of Transportation (FDOT) highway stormwater retention ponds along the First Coast Outer Beltway(FCOB). Harvested stormwater would be disinfected and pumped into nearby reclaimed water distribution lines. Facilities Required: The following facilities are required as part of this supply option: ■ 38 stormwater pumping stations • 38 sodium hypochlorite disinfection systems ■ Transmission piping to nearby reclaimed water system Pump Station /1114 Disinfection (Sodium Hypochlorite) Stormwater Runoff To Distribution (Roadway) (Reclaimed) FDOT Stormwater Pond Key Assumptions: Characterization of this option was based on assumptions from CCUA's 2017 stormwater capture analysis including: • Normal year rainfall of 51 inches and i-in-io-year drought rainfall of 4o inches • A capture rate efficiency of 90 percent • Stormwater ponds generating less than o.05 mgd of stormwater were not considered. Of the 51 stormwater ponds along the FCOB,38 ponds were identified as being able to yield at least o.05 mgd. 1 ■ Pumping facilities and piping would be located within the FCOB easements or in FCOB right-of-way if easements cannot be obtained. Yield: Based on a 90 percent capture rate and 38 ponds utilized,this option provides an average of 3.6 mgd of reclaimed water supply during a normal rainfall year. During the i-in-io-year drought,the ponds provide an average of 2.87 mgd of reclaimed water supply. Reclaimed water supply produced could be more or less than the estimated yields depending on the rainfall received in a given year. A summary of reclaimed water supply yields routed to each distribution area during a normal rainfall year and a drought year is presented in the table below.The supply is distributed seasonally throughout the year based on typical monthly rainfall patterns.The highest monthly rainfall occurs in June through September,while the highest demand occurs in May. FDOT Stormwater Augmentation (Local Treatment) Category: New Reclaimed Water Supply CCUA Facility Normal Rainfall Drought Rainfall Yield during Peak Month Yield during Peak Month Year Yield(mgd) Year Yield(mgd) Normal Year(mgd) Drought Year(mgd) Oakleaf WRF 0.67 0.05 0.45 0.03 Old Jennings WRF 0.38 0.29 0.25 0.19 Mid-Clay WRF 0.70 0.54 0.47 0.36 Peter's Creek WRF 0.80 0.63 0.53 0.42 Governor's Park LS 1.72 1.36 1.15 0.91 Total 3.66 2.87 2.85 1.91 Cost: The table below provides estimated capital costs for stormwater collection and in-line disinfection from multiple FDOT facilities.Variable O&M costs are dependent on the utilization of the facility and include items such as electricity and process chemicals. Fixed O&M costs represent costs incurred each year.These costs represent planning level estimates and are intended to provide an order of magnitude estimate of final construction costs. Component Total Pump Stations with Allowance Included $7,570,000 Piping $14,931,000 Disinfection Systems $31,910,000 Subtotal Capital Cost $54,411,000 Indirect Costs and 25%Contingency $30,198,000 Subtotal Construction Cost $84,609,000 Engineering and Permitting $10,999,000 Total Capital $95,608,000 Total Annual O&M at Full Capacity $613,000 Fixed O&M $557,00 Variable O&M($/MG) $42 Citations: Avery, Ray O. (zoi4) "Reclaimed Water Deficit&Augmentation of Reclaimed Water System Projection Study on Long Term Water Supply"Clay County Utility Authority. December 2014. Mittauer&Associates, Inc. (24317) "Stormwater Capture Analysis Along First Coast Outer Beltway for Reclaimed Water Augmentation"Clay County Utility Authority.June 2017. Wycoff, Ronald.L(2008) "Re:Water Supply Facilities Cost Equations for Application to Alternative Water Supply Projects Investigations and Regional Water Supply Planning Technical Memorandum"St.Johns River Water Management District.June 2008. CCUA On-Site Stormwater Augmentation Category: New Reclaimed Water Supply Brief Description: This option augments reclaimed water supply by harvesting water from existing stormwater retention ponds at CCUA treatment facilities.The CCUA facilities with existing stormwater ponds include Fleming Island Water Reclamation Facility(WRF),Mid-Clay WRF,Miller Street WRF, Ridaught Landing WRF, Spencer's Crossing WRF,and will also include the new Peters Creek WRF. Harvested stormwater would be pumped to the onsite facility and treated to public access reuse standards before being distributed into the reclaimed system. Facilities Required: The following facilities would be required as part of this supply option: • 8 existing stormwater ponds located at Fleming Island (3),Mid-Clay(1),Miller Street(i), Ridaught Landing(1), and Spencer's Crossing(2)WRFs • 8 stormwater pumping stations (one per stormwater pond) • Existing and new transmission piping at each facility Pump Station Stormwater Runoff (Roadway) CCUA Treatment Facility To Distribution ► � -► (Reclaimed) WRF Stormwater Pond Key Assumptions: • Normal year rainfall of 51 inches and to-year drought rainfall of 4o inches • A capture rate efficiency of 90 percent Yield: Based on a 90 percent capture rate,this option provides an average of o.24 mgd of reclaimed water supply during a ' normal rainfall year. During the i-in-io-year drought,the estimated reclaimed water supply yield is o.19 mgd. Reclaimed water supply produced could be more or less than the estimated yields depending on the rainfall received in a given year.The table below summarizes each stormwater pond's approximate drainage area and yield.The supply is distributed seasonally throughout the year based on typical monthly rainfall patterns.The highest monthly rainfall occurs in June through September,while the highest demand occurs in May. Yield during a Yield during a Yield during Peak Yield during Peak CCUA Facility Drainage Area(acres) Normal Rainfall Year Drought Year Month Normal Month Drought (mgd) (mgd) Year(mgd) Year(mgd) Fleming Island WRF 14 0.048 0.037 0.032 0.025 Mid-Clay WRF 19 0.065 0.051 0.043 0.034 Miller Street WRF 13 0.044 0.035 0.029 0.023 Ridaught Landing WRF 8 0.027 0.021 0.018 0.014 Spencer's Crossing WRF 17 0.058 0.046 0.039 0.031 System Total 71 0.242 0.190 0.161 0.127 CCUA On-Site Stormwater Augmentation Category: New Reclaimed Water Supply Cost: The table below provides estimated capital and O&M costs at each WRF for utilization of the onsite WRF stormwater for augmenting the reclaimed water system.Variable O&M costs are dependent on the utilization of the facility and include items such as electricity. Fixed O&M costs represent costs incurred each year.These costs represent planning level estimates and are intended to provide an order of magnitude estimate of final construction costs. O&M Fixed Costs per O&M Variable Costs CCUA Facility Capital Costs($) Annual O&M Costs($) Year($) per MG Fleming Island WRF $1,187,000 $10,000 $7,000 $192 Mid-Clay WRF $328,000 $4,000 $2,000 $71 Miller Street WRF $350,000 $3,000 $2,000 $70 Ridaught Landing WRF $328,000 $3,000 $2,000 $114 Spencer's Crossing WRF $689,000 $6,000 $4,000 $106 System Total $2,880,000 $26,000 $17,000 $108 Citations: Mittauer&Associates, Inc. (zor7) "Stormwater Capture Analysis Along First Coast Outer Beltway for Reclaimed Water Augmentation"Clay County Utility Authority.June 2017. Wycoff, Ronald. L(2008) "Re:Water Supply Facilities Cost Equations for Application to Alternative Water Supply Projects Investigations and Regional Water Supply Planning Technical Memorandum"St.Johns River Water Management District.June 2008. Indirect Potable Reuse with Aquifer Recharge Category: New Potable or Reclaimed Water Supply Brief Description: For the indirect potable reuse(IPR) option,reclaimed water from the Mid Clay Water Reclamation Facility(WRF) is conveyed to a new onsite water purification facility(WPF)that produces purified water of potable quality.The purified water would be used to directly recharge the Floridan aquifer resulting in beneficial reuse credits for CCUA's consumptive use permit(CUP).This option assumes the beneficial reuse credits could be utilized to supplement either the potable system or the reclaimed water augmentation wells. Facilities Required: The new WPF would use a multiple barrier treatment process,including ozone and biofiltration,ultrafiltration (UF), granular activated carbon(GAC) adsorption,and an ultraviolet advanced oxidation process (UV-AOP).CCUA is currently pilot testing this treatment process at the Mid Clay WRF. Following advanced treatment,the purified water is injected into the aquifer using an aquifer recharge well system.The water could then be withdrawn via CCUA's existing groundwater wells and conveyed to water treatment plants. Recharge Potable Well Well Reclaimed Water (Up to 90%percent of availableTWater5t05m edal) Water Purification Facility • Filter Backwash Aquifer Key Assumptions: • The water purification facility operates at 94 percent recovery with losses associated with the biofiltration,GAC,and UF backwash water. Backwash water is conveyed to the headworks of the WRF. • Beneficial reuse credits are assumed to allow for withdrawal of 90 percent of the water recharged to the aquifer. • One recharge well is assumed per 2 mgd WPF capacity,plus one recharge well for redundancy. One monitoring well is assumed per recharge well. Yield: Costs were developed for a i.o mgd,2.o mgd,and 4.o mgd facility. Because only 90 percent of the recharged water is assumed to be allowed for withdrawal,this produces maximum average annual yields of o.94 mgd,1.88 mgd,and 3.76 mgd respectively.The amount of purified water able to be produced and recharged is dependent on available excess flows at the Mid-Clay WRF,which may lower the achievable yield of this option. Indirect Potable Reuse with Aquifer Recharge Category: New Potable or Reclaimed Water Supply Cost: The table below provides estimated capital and O&M costs for the indirect potable reuse option with aquifer recharge wells.Variable O&M costs are dependent on the utilization of the facility and include items such as electricity and process chemicals. Fixed O&M costs represent costs incurred each year. Component 1-mgd Facility 2-mgd Facility 4-mgd Facility New Water Purification Facility $3,258,000 $5,481,000 $9,217,000 Aquifer Recharge and Monitoring Wells $4,576,000 $4,576,000 $6,875,000 Allowances $4,976,000 $6,385,000 $10,220,000 Subtotal Capital Cost $12,810,000 $16,442,000 $26,312,000 Indirect Costs and 25%Contingency $7,112,000 $9,128,000 $14,603,000 Subtotal Construction Cost $19,922,000 $25,570,000 $40,915,000 Engineering and Permitting $2,583,000 $3,324,000 $5,321,000 Total Capital $22,505,000 $28,894,000 $46,236,000 Total Annual O&M at Full Capacity $1,507,000 $2,003,000 $3,011,000 - Fixed O&M $1,164,000 $1,306,000 $1,617,000 Variable O&M($/MG) $940 $955 $955 References: CDM Smith(2o17) "2017 Potable Reuse Compendium"Environmental Protection Agency. CDM Smith (2o2i) "JEA Integrated Water Resource Plan,Task 15.4-Technical Memorandum for"Eliminate Surface Water Discharge"Alterative"JEA. February 2021. Carollo(2o2i) "Spring Luncheon 2021-Potable Reuse Presentation"Clay County Utility Authority.April 2021. Surface Water for Potable Supply Category: New Potable Water Supply Brief Description: This option provides an additional potable supply source by treating excess surface water from sources such as the St. Johns River, Black Creek, Doctor's Lake,or other tributaries. Due to the brackish nature of these surface water sources,a low-pressure reverse osmosis (RO) membrane water treatment plant(WTP)would be required to desalinate the water and treat to potable water standards.The RO WTP facility could be located in proximity to future growth areas near Peter's Creek WRF. Treated potable water would be sent directly to the potable water distribution system to serve demands.Until a surface water source is chosen,the surface water source is assumed to be the St.Johns River for cost estimating purposes. Facilities Required: The following are the assumed facilities for delivery and treatment of desalinated water from potential surface water sources: • Intake facility and raw water transmission pipeline to the RO WTP. • Connection(s)to the existing water distribution system. • Deep injection well for RO concentrate disposal. RowIP Surface Water/nuke _01 �i�= r To Disbibution Raw 11101 Water Finned Water Service Pumping Storage pumps Concentrate Disposal Key Assumptions: • To approximate water quality,the intake was assumed to be located near the Shands Bridge.Total dissolved solids (TDS) of intake water at that location varies seasonally with a median daily salinity of 40o milligrams per liter (mg/L),ranging from 125 to 5,00o mg/L. Historically,the water has been fresh(below i,000 mg/L TDS) for most of the year(USGS 20i3).Water salinity has been less than 1,5oo mg/L for 90 percent of days over the past 25 years. • The facility will be operated approximately 90 percent of the year during periods of lower salinity,and offline during the periods of higher salinity • Additional pretreatment will be required including chemical addition,rapid mix, coagulation,flocculation,GAC, etc.These processes are included in the cost estimate. • Concentrate production will be 3o percent of incoming flow. • The RO treatment system will be designed for an incoming water salinity of up to 1,5oo mg/L.Treated water capacity would decline as salinity increased to the upper operating TDS limit. • RO membrane bypass could reduce O&M costs during lower salinity periods;however,the cost estimates assume no bypass. • Produced concentrate is assumed to be disposed via deep well injection. Purchase of land would be required. Surface Water for Potable Supply Category: New Potable Water Supply Yield: The capacity of the treatment plant for this option is assumed to be between 1-5 mgd. Cost: The table below provides estimated capital and O&M costs.Variable O&M costs are dependent on the utilization of the facility and include items such as electricity and process chemicals. Fixed O&M costs represent costs incurred each year.Note, capital costs and O&M costs are based on an influent water capacity up to 5 mgd. Component 1-mgd Facility 2-mgd Facility 5-mgd Facility New Reverse Osmosis Water $10,228,000 $14,484,000 $24,449,000 Treatment Plant Deep Injection Well $13,000,000 $13,000,000 $13,000,000 Land Acquisition $5,000,000 $5,000,000 $5,000,000 Allowances $6,494,000 $9,197,000 $15,524,000 Subtotal Capital Cost $34,722,000 $41,681,000 $57,973,000 Indirect Costs and 25%Contingency $19,271,000 $23,133,000 $32,174,000 Subtotal Construction Cost $53,993,000 $64,814,000 $90,147,000 Engineering and Permitting $7,020,000 $8,424,000 $11,713,000 Total Capital $61,013,000 $73,238,000 $101,860,000 Total Annual O&M at Full Capacity $1,361,000 $1,943,000 $3,641,000 Fixed O&M $981,000 $1,182,000 $1,738,000 Variable O&M($/MG) $1,041 $1,042 $1,043 References: CDM Smith (2021) "Integrated Water Resources Plan"JEA.April 2021. USGS (2013). "National Brackish Groundwater Assessment."Infosheet. https://water.usgs.gov/ogw/gwrp/brackishgw/files/brackish infosheet_v8.pdf(Defines fresh water as TDS<l,000 mg/L) Surface Water for Reclaimed Supply Category: New Reclaimed Water Supply Brief Description: This option provides an additional reclaimed water supply by mixing excess surface water from sources such as the St. Johns River, Black Creek, Doctor's Lake,or other tributaries with the existing reclaimed water supply and treating to public access reuse standards.Until a surface water source is chosen,the surface water source is assumed to be the St. Johns River.Although the source water will be blended with existing reclaimed water to dilute the salinity and nutrient concentrations,additional source water treatment is likely required before blending.A standalone facility with a treatment system,such as ACTIFLO®,is recommended to provide additional removal of TOC,color,and other nutrients.The treated source water could then be blended with the reclaimed water and would be sent directly to the reclaimed water distribution system to serve demands. Facilities Required: The following are the assumed facilities for delivery and treatment of desalinated water from potential surface water sources: • Intake facility,screen,and raw water transmission pipeline to the treatment facility • Source water treatment facility • Reclaimed water connection(s)to the reclaimed distribution system Existing Reclaimed Supply(4.5 parts) Treatment Facility (i.e.,ACTIFLO) Surface Water Intake To Distribution New Reclaimed (Reclaimed) 11111II''r Supply(1 part) Key Assumptions: • To approximate water quality,the intake was assumed to be located near the Shands Bridge.Alternative intake locations with fresher water quality may be available.Based on the past 4 years of data,total dissolved solids(TDS) of intake water near the Shands Bridge varies seasonally with a median daily salinity of 30o milligrams per liter (mg/L),ranging from 200 to 2,800 mg/L. Historically,the water has been fresh(below i,000 mg/L TDS) for most of the year(USGS 2oi3).Water salinity has been less than 800 mg/L for 95 percent of days over the past 4 years. • The facility will be operated approximately 95 percent of the year during periods of lower salinity,and offline during the periods of higher salinity. High salinity tends to occur during periods of drought. • The treatment system assumes the ACTIFLO®technology.This technology selection should be refined during a piloting process. • The ACTIFLO®treatment system would be designed for an incoming water of up to 875 mg/L.Treated water capacity would decline as salinity increased to an upper operating TDS limit. • Land would be available for the required facilities. • Treated water would blend with the existing reclaimed water network at a 1:2.5 ratio.This blending ratio assumes an influent TDS of up to 875 mg/L,and an effluent TDS of up to 50o mg/L. • If a fresher source water is chosen,the blending ratio could be reduced to la,assuming an influent TDS of up to 625 mg/L and an effluent TDS of up to 50o mg/L. • TDS must remain below 50o mg/L to comply with secondary treatment regulations.A TDS below 45o mg/L will not require any degree of restriction on use for irrigation(CDM Smith, aoia). Surface Water for Reclaimed Supply Category: New Reclaimed Water Supply Yield: The capacity of the treatment plant for this option is assumed to be i mgd. Cost: The table below provides estimated capital and O&M costs.Variable O&M costs are dependent on the utilization of the facility and include items such as electricity and process chemicals. Fixed O&M costs represent costs incurred each year. Component 1 Intake $258,000 ACTIFLO Treatment $434,000 Chemical Containment $98,000 System Connection $1,000,000 Storage Tank $761,000 Pump Station $41,000 Allowances $1,647,000 Subtotal Capital Cost $4,239,000 Indirect Costs and 25%Contingency $2,353,000 Subtotal Construction Cost $6,600,000 Engineering and Permitting $858,000 Total Capital $7,458,000 Total Annual O&M $716,400 Fixed O&M $547,000 Variable O&M ($/MG) $464 References: CDM Smith (wiz). "2012 Guidelines for Water Reuse"EPA. September wiz. CDM Smith(2021). "Integrated Water Resources Plan"JEA.April 2021. CH2MHILL(2005). "Shingle Creek Reuse Augmentation Project Pilot Study"Tohopekaliga Water Authority. October 2005. USGS (2013). "National Brackish Groundwater Assessment."Infosheet. https://water.usgs.gov/ogw/gwrp/brackishgw/files/brackish infosheet v8.pdf(Defines fresh water as TDS<i,000 mg/L). Shallow Aquifer Supply at Peters Creek WRF Category: Reclaimed Water Storage Brief Description: This option constructs wells near reclaimed water infiltration ponds at Peter's Creek Water Reclamation Facility(WRF) to withdraw shallow aquifer supply to augment reclaimed water supply,particularly during peak demand months. Facilities Required: • A total of i6 wells targeting the surficial aquifer beneath the Peter's Creek infiltration ponds. • New piping to convey water from the wells to Peter's Creek WRF Surficial Aquifer Wells Peter's Creek WRF To Distribution 14411.0..,1 (Reclaimed) r Reclaimed Water � 1 Infiltration Ponds Key Assumptions: • The shallow aquifer wells are assumed to pump water from beneath or adjacent to the infiltration ponds at Peter's Creek WRF. • Aquifer testing will be required to determine the capacity of each well and potential impacts to surrounding users and environmental resources. Currently a capacity of o.05 mgd per well is assumed. • Wells are assumed to be vertical well to support Ardurra's design work,but horizontal wells could be implemented to potentially increase yield. Yield: Based on i6 wells and an assumed capacity of o.05 mgd per well provides o.8 mgd of supply.Additional wells could be added in the future to increase yield. Cost: Because the surficial aquifer is the shallowest of all the aquifers at the site,the installation of new wells should be less expensive than those reaching the intermediate or Floridan aquifers. The tables below provide estimated capital and O&M costs for the supply storage option in the shallow aquifer.Variable O&M costs include items such as electricity. Fixed O&M costs represent costs incurred each year.These costs represent planning level estimates and are intended to provide an order of magnitude estimate of final construction costs. Annual O&M Costs O&M Fixed Costs per O&M Variable Aim Capital Costs($) ($) Year($) Costs per MG Storage in the Shallow $1,616,000 Aquifer $130,000 $80,000 $161 Shallow Aquifer Supply at Peters Creek WRF Category: Reclaimed Water Storage Citations: Ardurra (aoaa). "Peters Creek WRF Reclaimed Water Balance Discussion".January 2022 CDM (aou) "2011 Alternative Water Supply Evaluation and Implementation Plan"JEA.August 2011. JEA Water Sewer Systems Planning(2012) "Intermediate Aquifer Pilot Study/Implementation-Project Definition". Prepared for JEA Capital Budget Planning. February 2012. SDII Global Corporation(201o) "Preliminary Feasibility Investigation:Viability of the Intermediate Aquifer as a Water Source". Prepared for JEA. November 2010. Ray O.Avery(2014) "Reclaimed Water Deficit&Augmentation of Reclaimed Water System Projection Study on Long Term Water Supply. December 2014. Shallow Aquifer Supply along Pipeline to Governor's Park Category: New Reclaimed Water Supply Brief Description: This option constructs surficial aquifer wells along the transmission route between Peters Creek Water Reclamation Facility(WRF)and the Governor's Park service area. Raw water from the surficial aquifer would be disinfected and added to the reclaimed water transmission main. Facilities Required: • 28 new vertical wells targeting groundwater in the surficial aquifer • Sodium hypochlorite injection system to disinfect the recovered water Surficial Aquifer Wells rf rf rift' Disinfection (Sodium Hypochlorite) Reclaimed Water from To Distribution Peter's Creek WRF ► (Reclaimed) Transmission Line to Governor's Park Service Area Key Assumptions: • The wells are assumed to be located along the planned pipeline from Peter's Creek WRF to Governor's Park service area. • Aquifer testing will be required to determine the capacity of each well and potential impacts to surrounding users and environmental resources. Currently a capacity of o.05 mgd per well is assumed. Yield: Based on 28 wells and an assumed capacity of o.o5 mgd per well provides 1.4 mgd of additional supply. Cost: Because the surficial aquifer is the shallowest of all the aquifers at the site,the installation of new wells should be less expensive than those reaching the intermediate or Floridan aquifers. The table below provides estimated capital and O&M costs for the new potable supply from the shallow aquifer option.Variable O&M costs are dependent on the utilization of the facility and include items such as electricity. Fixed O&M costs represent costs incurred each year. These costs represent planning level estimates and are intended to provide an order of magnitude estimate of final construction costs. Ca ital Costs Annual O&M Costs O&M Fixed Costs per O&M Variable iNIM p Costs per MG New Potable Supply from $12,000,000 $200,000 $140,000 $110 the Shallow Aquifer Citations: Ardurra (2022). "Peters Creek WRF Reclaimed Water Balance Discussion".January 2022 Treated Water Transfer from JEA's Southwest WRF Category: New Reclaimed Water Supply Brief Description: This option augments reclaimed water supply by accepting treated water from JEA's Southwest Water Reclamation Facility(WRF).Up to 1.4 mgd of secondary treated water from Southwest WRF could be conveyed approximately io miles to Spencer's Crossing WRF or a new reclaimed water treatment facility for treatment to public access reuse standards.For the purpose of this fact sheet,it is assumed JEA will send up to io mgd to Spencer's Crossing WRF. Facilities Required: The following facilities would be required as part of this supply option: • 2 MG equalization tank at Southwest WRF • Booster pump station at Southwest WRF • io miles of new transmission piping to Spencer's Crossing WRF • Easement acquisition • Modifications at Southwest WRF, Spencer's Crossing WRF or a new reclaimed water treatment facility to treat water from JEA Southwest WRF to public access reuse standards (i.e.,filtration and high-level disinfection). • Additional transmission capacity to move the water from Spencer's Crossing WRF to future growth areas to the south. Southwest WRF Booster Pump Spencer's Crossing WRF/New Station Reclaimed Treatment Facility C . lip. Ott �: -♦ To Distribution (Reclaimed) 5-10 mgd 10 Mile Transmission Piping Treated Key Assumptions: • JEA's Southwest WRF will send secondary treated water to CCUA's Spencer's Crossing WRF or a new reclaimed water treatment facility. • At a minimum, CCUA will provide tertiary filtration and high-level disinfection for the JEA treated water to meet public access reuse standards. • A new reclaimed water treatment facility or modifications to Spencer's Crossing WRF filters and disinfection system will be required to accommodate the additional io mgd treated water from Southwest WRF. • It is assumed that CCUA would need to acquire easements for the construction of the transmission main. • CCUA will need to upgrade several existing reclaimed water mains to convey the additional flow volume to the southern growth area. Yield: This option has the potential to provide up io mgd of reclaimed water supply. Lost: The tables below provide estimated capital and O&M costs for the reclaimed transmission system from Southwest WRF to Spencer's Crossing WRF.Variable O&M costs are dependent on the utilization of the facility and include items such as electricity. Fixed O&M costs represent costs incurred each year.These costs represent planning level estimates and Treated Water Transfer from JEA's Southwest WRF Category: New Reclaimed Water Supply are intended to provide an order of magnitude estimate of final construction costs. Piping estimates are based on a unit cost of$18 per inch per linear foot. Option Capital Costs($) Transmission System $31,500,000 Existing Reclaimed Water Main Upgrades $25,700,000 High Service Pump Station $4,000,000 2 MG Equalization Tank $2,000,000 Easement Acquisition $700,000 Additional Treatment Costs $5,900,000 Allowances $7,700,000 Subtotal Capital Costs $77,000,000 Indirect Costs and 25%Contingency $43,000,000 Subtotal Construction Costs $120,500,000 Engineering and Permitting $15,700,000 Total $136,200,000 Total Annual O&M at Full Capacity $4,080,000 Fixed O&M $1,400,000 Variable O&M($/MG) $750 Citations: CDM Smith(2o2i) "JEA Integrated Water Resource Plan,Task 15.4-Technical Memorandum for"Eliminate Surface Water Discharge"Alterative"JEA. February 2021. Reclaimed Storage Ponds Category: Reclaimed Water Storage Brief Description: This option considers storing excess reclaimed water in existing ponds on the Reinhold property,which is south of the Mid-Clay Water Reclamation Facility(WRF).A new pipeline would be constructed to convey reclaimed water from the existing reclaimed distribution system to the ponds for storage during periods when reclaimed supply exceeds demand. When reclaimed demand exceeds supply,water stored in the ponds would be conveyed back to the reclaimed water distribution system. Due to the storage ponds being open to the environment,an additional solids management process and disinfection may be necessary to treat stored water before returning it to the distribution system.Treatment or engineering controls to reduce light penetration may be needed to reduce potential for algae or other bio-growth during long storage periods. Facilities Required: The following facilities would be required as part of this supply option: •ReeRIRI • New conveyance from the reclaimed water system to pond storage • Both unlined ponds and ponds constructed with a liner to prevent interaction with groundwater were considered Mid-Clay WRF • Sodium hypochlorite disinfection and Amiad disc filtration systems ��4 • Pumping and transmission piping back to reclaimed water system Existing Reclaimed Key Assumptions: Distribution System • This option assumes the storage ponds would be • used for seasonal storage of reclaimed water to ,,,•a balance 4 months of surplus supply with 8 months of supply shortages. • Pond design assumes 3 feet of freeboard between the normal operating level and top of embankment and between 7 and a feet of normal operating depth for the lined ponds. Unlined ponds assume 6 feet of N operating depth with water levels varying up to 3 feet New Conveyance �4 above and below the natural groundwater elevation. N o 2,500 5,000 10.000 • Pond design assumes groundwater is encountered at Feel the site approximately 4 feet below ground surface. Storage Ponds ERE.Garmin.USGS,Imermap.INCREMENT P NRCan.Esri Japan.METI,Earl China(Hong Kong).Eno Korea. Placement of soil ballast on top of the liner is a Esn(Theuana).NGCC.(n)OpenStreatMopconmbo«a,and the GIS User Community necessary to prevent floatation of the liner. Extensive testing of the density of soil used for ballast would be necessary to determine final excavation depths and storage potential. • For an unlined pond, seepage into and out of the pond is considered based on the water level. • Given the above constraints,it is estimated there is a maximum storage potential of too MG within the approximately 4o-acre footprint of the existing two ponds. • Continued excavation of the ponds into a 66-acre configuration could bring the storage volume to 200 MG. • It is assumed that pumping and treatment facilities would be co-located with the ponds. Reclaimed Storage Ponds Category: Reclaimed Water Storage Yield: Estimates of storage potential range from 6o MG to 200 MG depending on design choices and conditions encountered at the site. Construction of lined pond(s)would require dewatering during construction and then filling as excess reclaimed water is available and able to be conveyed to the pond(s).Supply from the pond(s) is therefore dependent on the quantity of surplus reclaimed water delivered to it. Planning level costs were based on i mgd delivery from the ponds. Cost: The table below provides estimated conceptual capital costs for the reclaimed water storage pond(s).Cost estimates were developed for configurations with two ponds and with one large pond,and assuming a low density soil and a high density soil is available for ballast fill. Of the designs considered,those with the lowest and highest cost per volume of water stored are presented below to provide an estimated envelope of potential costs and storage.These costs represent planning level estimates and are intended to provide an order of magnitude estimate of final construction costs. Lined Ponds Unlined Ponds System Component Estimated Costs($M)' Estimated Costs($M)' Megapond 2 Pond System (Low Unit Cost) (High Unit Cost) Land Acquisition $3 $2 $3 $2 Conveyance Piping $1 $1 $1 $1 Earthwork&Dewatering $30 $65 $19 - Pond Liner $11 $7 - - Booster Pumping Station $1.5 $1.5 $1.5 $1.5 Water Filtration $0.1 $0.1 $0.1 $0.1 Residual Disinfection for $1 $1 $1 $1 Transmission System 25%Contingency $12 $19 $6 $1 Total Construction Cost $60 $97 $32 $7 Volume Stored 197 MG 63 MG 113 MG 66 MG Cost Per Volume of Water Stored $0.30/gallon $1.55/gallon $0.28/gallon $0.11/gallon 1Costs are considered rough order of magnitude(Class 5)with an accuracy range of-50%/+100%of actual cost according to the ASTM International Standard Classification for Cost Estimate Classification System(Designation E 2516-11[2019]). O&M costs for the reclaimed storage pond alternative are presented below.Variable O&M costs are dependent on the utilization of the facility and include items such as electricity. Fixed O&M costs represent costs incurred each year. These costs represent planning level estimates and are intended to provide an order of magnitude estimate of final construction costs. Reclaimed Storage Ponds Category: Reclaimed Water Storage System Component Total Annual O&M at Full Capacity $183,000 $100,000 Fixed O&M $165,000 $83,000 Variable O&M ($/MG) $46 $46 Citations: Atlanta Testing&Engineering. (1997). "Report of Exploratory Borings of Permeability Test by Atlantic Testing& Engineering." Water Supply Solutions, Inc. (2o08)."Water Supply Facilities Cost Equations for Application to Alternative Water Supply Projects Investigations and Regional Water Supply Planning." Appendix B Water Demand Forecast Details Table B-1 Projected Potable Water Demands under Baseline Conditions(MGD) I Orange I range Governors Park Spencers Park Fleming bury Keysto Park 2020 1.398 6.503 2.375 1.294 0.473 0.000 12.043 2021 2.455 6.509 2.515 1.465 0.516 0.030 13.491 2022 2.469 6.511 2.512 1.587 0.516 0.061 13.655 2023 3.524 6.512 2.509 1.711 0.515 0.092 14.864 2024 3.537 6.514 2.506 1.838 0.515 0.124 15.034 2025 3.552 6.516 2.503 1.966 0.514 0.157 15.207 2026 3.567 6.518 2.499 2.096 0.514 0.190 15.383 2027 3.582 6.520 2.496 2.228 0.513 0.223 15.562 2028 3.597 6.522 2.493 2.362 0.513 0.257 15.743 2029 3.613 6.524 2.490 2.498 0.512 0.291 15.928 2030 3.629 6.526 2.487 2.637 0.512 0.325 16.115 2031 3.645 6.529 2.484 2.778 0.511 0.360 16.306 2032 3.661 6.531 2.481 2.921 0.511 0.396 16.500 2033 3.677 6.534 2.478 3.065 0.510 0.432 16.696 2034 3.694 6.537 2.475 3.212 0.509 0.470 16.897 2035 3.711 6.540 2.472 3.361 0.509 0.507 17.100 2036 3.728 6.543 2.469 3.513 0.508 0.546 17.307 2037 3.746 6.546 2.466 3.667 0.508 0.584 17.516 2038 3.764 6.549 2.463 3.824 0.507 0.623 17.730 2039 3.781 6.553 2.460 3.982 0.507 0.663 17.946 2040 3.800 6.556 2.456 4.144 0.506 0.703 18.165 2041 3.818 6.560 2.453 4.307 0.506 0.744 18.388 2042 3.838 6.564 2.450 4.473 0.505 0.785 18.616 2043 3.858 6.568 2.447 4.642 0.505 0.828 18.848 2044 3.878 6.572 2.444 4.813 0.504 0.871 19.083 2045 3.898 6.576 2.441 4.987 0.504 0.915 19.321 2046 3.919 6.582 2.438 5.163 0.503 0.959 19.564 B-1 Appendix B Water Demand Forecast Details Table B-2 Projected Reclaimed Water Demands under Baseline Conditions (MGD) Spencers Old dau. id-Cla arat.: .vernors Jennings .an` Park 2020 0.681 1.361 0.000 0.622 1.530 0.687 0.000 0.538 0.000 0.129 0.000 5.547 2021 0.701 1.374 0.001 0.628 1.591 0.687 0.013 0.598 0.029 0.238 0.049 5.908 2022 0.721 1.374 0.001 0.634 1.592 0.687 0.027 0.660 0.059 0.348 0.099 6.201 2023 0.741 1.375 0.002 0.640 1.592 0.687 0.041 0.724 0.090 0.461 0.149 6.500 2024 0.762 1.375 0.002 0.646 1.592 0.687 0.055 0.788 0.121 0.575 0.201 6.803 2025 0.783 1.376 0.003 0.652 1.592 0.687 0.070 0.853 0.153 0.691 0.253 7.113 2026 0.804 1.376 0.003 0.658 1.593 0.687 0.084 0.920 0.185 0.810 0.306 7.427 2027 0.826 1.377 0.004 0.664 1.593 0.687 0.099 0.988 0.218 0.931 0.361 7.747 2028 0.848 1.378 0.005 0.671 1.593 0.687 0.114 1.056 0.251 1.053 0.416 8.073 2029 0.871 1.378 0.006 0.678 1.594 0.687 0.130 1.127 0.285 1.179 0.472 8.406 2030 0.894 1.379 0.007 0.684 1.594 0.687 0.146 1.198 0.320 1.306 0.530 8.745 2031 0.918 1.380 0.008 0.691 1.594 0.687 0.162 1.271 0.356 1.436 0.588 9.089 2032 0.942 1.381 0.009 0.698 1.595 0.687 0.178 1.345 0.392 1.568 0.647 9.440 2033 0.966 1.382 0.009 0.706 1.595 0.687 0.194 1.420 0.428 1.702 0.708 9.797 2034 0.991 1.383 0.010 0.713 1.596 0.687 0.211 1.497 0.466 1.839 0.770 10.161 2035 1.016 1.384 0.011 0.720 1.596 0.687 0.228 1.575 0.504 1.978 0.832 10.531 2036 1.041 1.384 0.012 0.728 1.597 0.687 0.246 1.654 0.545 2.122 0.899 10.915 2037 1.067 1.385 0.013 0.736 1.598 0.687 0.264 1.735 0.586 2.269 0.966 11.305 2038 1.094 1.386 0.014 0.744 1.598 0.687 0.282 1.817 0.629 2.418 1.035 11.703 2039 1.121 1.387 0.015 0.752 1.599 0.687 0.300 1.901 0.672 2.570 1.104 12.108 2040 1.149 1.388 0.015 0.760 1.599 0.687 0.318 1.987 0.716 2.725 1.176 12.520 2041 1.177 1.389 0.016 0.769 1.600 0.687 0.337 2.074 0.761 2.882 1.248 12.939 2042 1.205 1.390 0.017 0.777 1.600 0.687 0.356 2.162 0.807 3.042 1.322 13.366 2043 1.234 1.390 0.018 0.786 1.601 0.687 0.376 2.252 0.854 3.206 1.396 13.800 2044 1.264 1.391 0.019 0.795 1.602 0.687 0.396 2.347 0.901 3.372 1.473 14.246 2045 1.294 1.392 0.020 0.804 1.602 0.687 0.416 2.442 0.949 3.542 1.550 14.699 2046 1.325 1.393 0.021 0.813 1.603 0.687 0.437 2.540 0.998 3.714 1.630 15.160 B-2 Appendix B Water Demand Forecast Details Table B-3 Projected Wastewater Flows under Baseline Conditions(MGD) Aat pen - •idau: Peters Creek Governors Park Keystone Heights 2020 1.317 1.657 2.103 1.152 0.561 0.085 0.000 0.051 6.925 2021 1.315 1.664 2.099 1.158 0.604 0.138 0.024 0.051 7.053 2022 1.313 1.672 2.095 1.165 0.648 0.192 0.048 0.051 7.184 2023 1.311 1.679 2.091 1.172 0.693 0.246 0.073 0.051 7.317 2024 1.309 1.687 2.088 1.180 0.738 0.301 0.099 0.051 7.452 2025 1.307 1.695 2.084 1.188 0.784 0.358 0.124 0.051 7.590 2026 1.305 1.703 2.080 1.196 0.831 0.415 0.151 0.051 7.730 2027 1.303 1.711 2.076 1.204 0.879 0.472 0.177 0.051 7.873 2028 1.301 1.719 2.073 1.212 0.927 0.531 0.204 0.051 8.017 2029 1.299 1.727 2.069 1.221 0.976 0.591 0.231 0.051 8.164 2030 1.297 1.736 2.065 1.229 1.025 0.651 0.259 0.051 8.313 2031 1.295 1.744 2.061 1.238 1.076 0.713 0.286 0.051 8.464 2032 1.293 1.753 2.058 1.247 1.127 0.775 0.315 0.051 8.618 2033 1.291 1.762 2.054 1.256 1.179 0.838 0.344 0.050 8.776 2034 1.290 1.771 2.051 1.265 1.232 0.903 0.373 0.050 8.935 2035 1.288 1.781 2.047 1.274 1.286 0.968 0.403 0.050 9.097 2036 1.286 1.790 2.043 1.283 1.340 1.034 0.434 0.050 9.261 2037 1.284 1.800 2.040 1.293 1.396 1.101 0.464 0.050 9.428 2038 1.282 1.810 2.036 1.303 1.452 1.170 0.496 0.050 9.598 2039 1.280 1.820 2.032 1.312 1.509 1.239 0.527 0.050 9.770 2040 1.278 1.830 2.029 1.322 1.567 1.309 0.559 0.050 9.945 2041 1.276 1.841 2.025 1.333 1.626 1.381 0.591 0.050 10.124 2042 1.274 1.852 2.022 1.343 1.686 1.453 0.625 0.050 10.305 2043 1.272 1.863 2.018 1.353 1.747 1.527 0.658 0.050 10.489 2044 1.270 1.875 2.014 1.364 1.808 1.602 0.692 0.050 10.676 2045 1.268 1.886 2.011 1.375 1.871 1.678 0.727 0.050 10.866 2046 1.266 1.898 2.007 1.386 1.935 1.754 0.762 0.050 11.059 B-3 Appendix B Water Demand Forecast Details Table B-4 Projected Potable Water Demands under Stressed Conditions(MGD) ge Park Spen ake Asbury Keystone Governors Park Total 2020 1.414 6.991 2.525 1.383 0.507 0.000 12.821 2021 2.470 7.014 2.666 1.566 0.554 0.034 14.305 2022 2.486 7.016 2.663 1.705 0.553 0.069 14.494 2023 3.544 7.019 2.660 1.846 0.553 0.104 15.727 2024 3.561 7.022 2.657 1.991 0.552 0.140 15.922 2025 3.577 7.024 2.654 2.137 0.552 0.178 16.122 2026 3.594 7.027 2.651 2.286 0.551 0.215 16.325 2027 3.612 7.030 2.648 2.438 0.551 0.254 16.532 2028 3.629 7.034 2.645 2.593 0.550 0.292 16.743 2029 3.647 7.037 2.642 2.750 0.550 0.332 16.957 2030 3.665 7.041 2.639 2.910 0.549 0.372 17.176 2031 3.684 7.044 2.636 3.073 0.549 0.413 17.398 2032 3.703 7.048 2.633 3.239 0.548 0.454 17.625 2033 3.723 7.052 2.630 3.408 0.547 0.496 17.857 2034 3.743 7.057 2.627 3.580 0.547 0.540 18.093 2035 3.764 7.061 2.624 3.755 0.546 0.584 18.334 2036 3.785 7.066 2.621 3.933 0.546 0.628 18.579 2037 3.806 7.071 2.618 4.115 0.545 0.674 18.829 2038 3.828 7.077 2.615 4.299 0.545 0.719 19.083 2039 3.850 7.083 2.612 4.487 0.544 0.766 19.342 2040 3.872 7.090 2.609 4.678 0.544 0.814 19.607 2041 3.895 7.096 2.606 4.872 0.543 0.863 19.876 2042 3.919 7.103 2.603 5.070 0.543 0.913 20.149 2043 3.942 7.109 2.600 5.272 0.542 0.963 20.428 2044 3.966 7.116 2.596 5.477 0.542 1.014 20.711 2045 3.991 7.124 2.593 5.685 0.541 1.066 21.001 2046 4.017 7.131 2.591 5.898 0.541 1.119 21.296 B-4 Appendix B Water Demand Forecast Details Table B-5 Projected Reclaimed Water Demands under Stressed Conditions(MGD) r Spencers Oakleaf Tynes Old Fleming Eagle Ridaught Mid-Clay Saratoga Peters Governors Total Jennings Island Harbor Springs Creek Park 2020 0.878 1.713 0.000 0.803 1.760 0.886 0.000 0.693 0.000 0.167 0.000 6.900 - 2021 0.907 1.726 0.001 0.811 1.822 0.886 0.019 0.782 0.043 0.323 0.071 7.390 2022 0.936 1.727 0.002 0.820 1.822 0.886 0.039 0.871 0.086 0.483 0.143 7.815 2023 0.965 1.728 0.003 0.828 1.822 0.886 0.059 0.963 0.131 0.646 0.217 8.250 2024 0.996 1.729 0.004 0.837 1.823 0.886 0.080 1.057 0.176 0.813 0.292 8.693 2025 1.026 1.731 0.006 0.846 1.823 0.886 0.101 1.152 0.223 0.983 0.369 9.145 2026 1.058 1.732 0.007 0.856 1.824 0.886 0.122 1.250 0.270 1.157 0.447 9.606 2027 1.090 1.733 0.008 0.865 1.825 0.886 0.144 1.349 0.318 1.333 0.527 10.077 2028 1.122 1.734 0.009 0.875 1.826 0.886 0.166 1.450 0.371 1.517 0.611 10.566 2029 1.156 1.735 0.010 0.885 1.826 0.886 0.188 1.554 0.424 1.704 0.697 11.065 2030 1.189 1.736 0.011 0.895 1.827 0.886 0.211 1.659 0.479 1.895 0.785 11.574 2031 1.224 1.737 0.012 0.905 1.828 0.886 0.235 1.767 0.534 2.090 0.875 12.093 2032 1.259 1.738 0.013 0.916 1.829 0.886 0.259 1.876 0.591 2.289 0.966 12.623 2033 1.296 1.739 0.014 0.927 1.829 0.886 0.283 1.989 0.649 2.493 1.059 13.164 2034 1.332 1.741 0.015 0.938 1.830 0.886 0.308 2.103 0.708 2.700 1.154 13.716 2035 1.370 1.742 0.017 0.950 1.831 0.886 0.333 2.223 0.768 2.912 1.252 14.282 2036 1.408 1.743 0.018 0.961 1.831 0.886 0.359 2.345 0.830 3.128 1.351 14.860 2037 1.448 1.744 0.020 0.973 1.832 0.886 0.386 2.470 0.892 3.348 1.452 15.451 2038 1.488 1.746 0.021 0.985 1.833 0.886 0.413 2.597 0.956 3.573 1.555 16.053 2039 1.529 1.747 0.022 0.998 1.834 0.886 0.440 2.727 1.022 3.806 1.661 16.671 2040 1.570 1.749 0.024 1.011 1.834 0.886 0.468 2.860 1.088 4.043 1.768 17.301 2041 1.613 1.750 0.025 1.024 1.835 0.886 0.496 2.995 1.156 4.285 1.878 17.944 2042 1.657 1.752 0.027 1.037 1.836 0.886 0.525 3.134 1.225 4.532 1.990 18.600 2043 1.701 1.753 0.028 1.051 1.837 0.886 0.555 3.274 1.296 4.785 2.104 19.270 2044 1.747 1.755 0.030 1.064 1.837 0.886 0.585 3.418 1.368 5.042 2.221 19.954 2045 1.793 1.756 0.031 1.079 1.838 0.886 0.616 3.565 1.442 5.305 2.340 20.652 2046 1.840 1.757 0.033 1.093 1.839 0.886 0.648 3.715 1.517 5.576 2.462 21.367 B-5 Appendix B Water Demand Forecast Details Table B-6 Projected Wastewater Flows under Stressed Conditions(MGD) Aat pen - Peters Creek Governors Park Keystone Heights 2020 1.317 1.657 2.103 1.152 0.561 0.085 0.000 0.051 6.925 2021 1.315 1.665 2.099 1.160 0.610 0.145 0.027 0.051 7.072 2022 1.313 1.674 2.095 1.169 0.660 0.206 0.055 0.051 7.222 2023 1.311 1.683 2.091 1.177 0.710 0.268 0.083 0.051 7.374 2024 1.309 1.692 2.088 1.186 0.762 0.330 0.112 0.051 7.530 2025 1.307 1.701 2.084 1.195 0.815 0.394 0.141 0.051 7.689 2026 1.305 1.710 2.080 1.204 0.869 0.460 0.171 0.051 7.851 2027 1.303 1.720 2.077 1.214 0.924 0.526 0.202 0.051 8.016 2028 1.301 1.730 2.073 1.223 0.979 0.593 0.233 0.051 8.184 2029 1.299 1.740 2.070 1.233 1.036 0.662 0.264 0.051 8.355 2030 1.297 1.750 2.066 1.243 1.094 0.732 0.296 0.051 8.529 2031 1.295 1.761 2.062 1.253 1.153 0.803 0.328 0.051 8.707 2032 1.293 1.772 2.059 1.264 1.212 0.876 0.361 0.051 8.888 2033 1.291 1.783 2.055 1.274 1.273 0.950 0.395 0.050 9.073 2034 1.290 1.795 2.051 1.285 1.335 1.025 0.430 0.050 9.261 2035 1.288 1.806 2.048 1.296 1.398 1.101 0.465 0.050 9.452 2036 1.286 1.818 2.044 1.307 1.463 1.179 0.500 0.050 9.648 2037 1.284 1.831 2.041 1.318 1.529 1.258 0.536 0.050 9.847 2038 1.282 1.843 2.037 1.331 1.595 1.339 0.573 0.050 10.050 2039 1.280 1.856 2.033 1.343 1.663 1.421 0.610 0.050 10.256 2040 1.278 1.869 2.030 1.356 1.732 1.504 0.648 0.050 10.467 2041 1.276 1.882 2.026 1.368 1.802 1.589 0.687 0.050 10.681 2042 1.274 1.895 2.022 1.381 1.874 1.675 0.727 0.050 10.900 2043 1.272 1.909 2.019 1.395 1.947 1.763 0.767 0.050 11.122 2044 1.270 1.923 2.015 1.408 2.021 1.853 0.808 0.050 11.348 2045 1.268 1.937 2.012 1.422 2.096 1.944 0.849 0.050 11.578 2046 1.266 1.952 2.008 1.436 2.172 2.037 0.891 0.050 11.813 B-6 Appendix C Portfolio Scorecard Keep Serving Reclaimed Cap Serving Customers Reclaimed Objectives Metric Units Better No Maximiz Customers Score Action DSM reatment Storage Low Treatment AI Cost Focused FocusedCost Focused Reclaimed Shortage MG Lower 7,943 5,915 32 32 32 348 32 Baseline Conditions Potable Shortage MG Lower 0 0 0 0 0 0 0 0 Deliver Utility Baseline Conditions System Reliability Reclaimed Shortage MG Lower 31,697 26,981 2,271 11,395 12,340 13,409 8,481 329 Stressed Conditions Potable Shortage MG Lower 0 0 0 0 0 0 426 0 Stressed Conditions Levelized Unit Cost Provide Cost- (Present Value/Present $/1k gal Lower $1.17 $1.24 $1.69 $2.42 $1.91 $1.53 $2.79 $1.93 Effective Value Water) Solutions Total Capital Costs $ Lower $27.6 $24.2 $91.6 $205.1 $158.5 $83.0 $214.3 $119.3 Net Aquifer Withdrawal Protect the (%reduction from % Higher 0.0% 6.2% 2.9% 2.8% 2.0% -1.8% 5.2% 7.0% baseline) Natural Environments Total Sustainable Sources(%increase % Higher 0.0% 14.7% 15.0% 9.2% 10.6% -1.3% -6.4% 20.7% from baseline) Stakeholder Acceptance qualitative Higher 3 3.25 1.08 2.66 3.00 4.94 2.00 2.99 Maximize Permitting Ease qualitative Higher 5 3.94 3.96 2.24 3.05 5.00 1.00 3.34 Implementation Operational Ease qualitative Higher 5 3.69 4.92 2.51 3.00 3.15 1.95 3.25 Offer Leading-Edge Solutions qualitative Higher 1 4.15 1.04 2.55 2.13 4.71 3.09 3.75 Community Benefits Multi-Benefits qualitative Higher 1 4.15 3.07 3.68 4.68 4.63 1.09 4.11 C-1 Appendix C• Portfolio Scoreboard This page intentionally left blank. C-2 111t- _ _ _ ''' CDM_ ' ' Smith T'� Y AUTN'�`�� Kimley>>>Horn Appendix F CCUA 's Plan to Eliminate Non-Beneficial Surface Water Discharges CCUA Biennial Engineering Evaluation and Report A-6 Clay County Utility Authority's Plan to ELIMINATE NON -BENEFICIAL SURFACE WATER DISCHARGES in Response to Senate Bill 64 FINAL REPORT I NOVEMBER 2021 t ar r�y � •,l‘_ s.` • oZi CON,. C 4 ,, Si 'Ith •� ,<,r Milton by CDM Smith on behalf of CCUA Cover Sheet for Plan Submittal Facility Name Fleming Island VWVfF Facility ID FL0043834 Contact Person Name,Title,Phone, Email Jeremy Johnston, Clay County Utility Authority Executive Director, 904-272-5999, johnston@clayutility.org If the requirement for a plan does not apply to the facility,please mark which exemption applies(attach documentation demonstrating that the facility meets the exemption) Check One Exemption Facility is in a fiscally constrained county as described in section 218.67(1), F.S. _ Facility is in a municipality that is entirely with a rural area of opportunity as designated pursuant to section 288.0656, F.S. Facility is in a municipality that has less than$10 million in total revenue, as determined by the municipality's most recent annual financial report submitted to the Department of Financial Services in accordance with section 218.32, F.S. Facility is operated by an operator of a mobile home park as defined in section 723.003, F.S., and has a permitted capacity of less than 300,000 gallons per day. Indicate which plan(s)category under which the facility will comply Check One Plan Category X The plan eliminates the discharge. The plan meets section 403.086(10), F.S. The plan does not eliminate the discharge—The discharge is associated with an indirect potable reuse project; The plan does not eliminate the discharge—The discharge is a wet weather discharge that occurs in accordance with an applicable department permit; The plan does not eliminate the discharge—The discharge is into a stormwater management system and is subsequently withdrawn by a user for irrigation purposes; The plan does not eliminate the discharge—The utility operates the domestic wastewater treatment facilities with reuse systems that reuse a minimum of 90 percent of a facility's annual average flow, as determined by the department using monitoring data for the prior 5 consecutive years,for reuse purposes authorized by the department;or The plan does not eliminate the discharge—The discharge provides direct ecological or public water supply benefits,such as rehydrating wetlands or implementing the requirements of minimum flows and minimum water levels or recovery or prevention strategies for a waterbody. Please enter the information on discharges eliminated Discharge Type (effluent, Average Gallons Per Day Date the discharge will be eliminated reclaimed water,or reuse water) Effluent 6,365,000 By January 1, 2032 Please enter information on any continuing discharges to surface waters after January 1,2032. Discharge Allowance Category Discharge Type Average Treatment Level Provided (effluent, Gallons Per (e.g.BOD limit=5mg/L,TSS=5 mg/L,TN= reclaimed water, Day 3mg/L,TP=1mg/L and high-level disinfection) or reuse water) Meets section 403.086(10), F.S. Associated with an indirect potable reuse project. Wet weather discharge in accordance with an applicable department permit. Discharge into a stormwater management system that is subsequently withdrawn by a user for irrigation purposes. Reuse system reuses a minimum of 90 percent of a facility's annual average flow. Discharge provides direct ecological or public water supply benefits. Certification Statement "I am a responsible corporate officer, a general partner or proprietor(if the facility is a partnership or sole proprietorship), or a duly authorized representative in accordance with the requirements of §403.12(l)of the above named dental facility, and certify under penalty of law that this document and all attachments were prepared under my direction or supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons directly responsible for gathering the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and complete. lam aware that there are significant penalties for submitting false information, including the possibility of fine and imprisonment for knowing violations." Authorized Signatory Representative Name' Jeremy D.Johnston.P.E..M.B.A. Executive Director - - Autho ize ry Repres ntative Signature Date Cover Sheet for Plan Submittal Facility Name Miller Street VWVfF Facility ID FL0025151 Contact Person Name,Title,Phone, Email Jeremy Johnston, Clay County Utility Authority Executive Director, 904-272-5999,johnston@clayutility.org If the requirement for a plan does not apply to the facility,please mark which exemption applies(attach documentation demonstrating that the facility meets the exemption) Check One Exemption Facility is in a fiscally constrained county as described in section 218.67(1),F.S. Facility is in a municipality that is entirely with a rural area of opportunity as designated pursuant to section 288.0656, F.S. Facility is in a municipality that has less than$10 million in total revenue,as determined by the municipality's most recent annual financial report submitted to the Department of Financial Services in accordance with section 218.32, F.S. Facility is operated by an operator of a mobile home park as defined in section 723.003, F.S., and has a permitted capacity of less than 300,000 gallons per day. Indicate which plan(s)category under which the facility will comply Check One Plan Category X The plan eliminates the discharge. _ The plan meets section 403.086(10), F.S. The plan does not eliminate the discharge—The discharge is associated with an indirect potable reuse project; The plan does not eliminate the discharge—The discharge is a wet weather discharge that occurs in accordance with an applicable department permit; The plan does not eliminate the discharge—The discharge is into a stormwater management system and is subsequently withdrawn by a user for irrigation purposes; The plan does not eliminate the discharge—The utility operates the domestic wastewater treatment facilities with reuse systems that reuse a minimum of 90 percent of a facility's annual average flow, as determined by the department using monitoring data for the prior 5 consecutive years,for reuse purposes authorized by the department;or The plan does not eliminate the discharge—The discharge provides direct ecological or public water supply benefits,such as rehydrating wetlands or implementing the requirements of minimum flows and minimum water levels or recovery or prevention strategies for a waterbody. Please enter the information on discharges eliminated Discharge Type (effluent, Average Gallons Per Day Date the discharge will be eliminated reclaimed water,or reuse water) Effluent 5,000,000 By January 1, 2032 Please enter information on any continuing discharges to surface waters after January 1,2032. Discharge Allowance Category Discharge Type Average Treatment Level Provided (effluent, Gallons Per (e.g.BOD limit=5mg/L,TSS=5 mg/L,TN= reclaimed water, Day 3mg/L,TP=lmg/L and high-level disinfection) or reuse water) Meets section 403.086(10), F.S. Associated with an indirect potable reuse project. Wet weather discharge in accordance with an applicable department permit. Discharge into a stormwater management system that is subsequently withdrawn by a user for irrigation purposes. _ Reuse system reuses a minimum of 90 percent of a facility's annual average flow. Discharge provides direct ecological or public water supply benefits. Certification Statement "I am a responsible corporate officer, a general partner or proprietor(if the facility is a partnership or sole proprietorship), or a duly authorized representative in accordance with the requirements of §403.12(l)of the above named dental facility, and certify under penalty of law that this document and all attachments were prepared under my direction or supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons directly responsible for gathering the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and complete. lam aware that there are significant penalties for submitting false information, including the possibility of fine and imprisonment for knowing violations." Authorized Signatory Representative Name: Authorized Signatory Representative Signature Date Cover Sheet for Plan Submittal Facility Name Ridaught Landing VWVFF Facility ID FL0039721 Contact Person Name,Title, Phone,Email Jeremy Johnston, Clay County Utility Authority Executive Director, 904-272-5999, johnston@clayutility.org If the requirement for a plan does not apply to the facility,please mark which exemption applies(attach documentation demonstrating that the facility meets the exemption) Check One Exemption Facility is in a fiscally constrained county as described in section 218.67(1),F.S. Facility is in a municipality that is entirely with a rural area of opportunity as designated pursuant to section 288.0656, F.S. Facility is in a municipality that has less than$10 million in total revenue,as determined by the municipality's most recent annual financial report submitted to the Department , of Financial Services in accordance with section 218.32, F.S. Facility is operated by an operator of a mobile home park as defined in section 723.003, F.S., and has a permitted capacity of less than 300,000 gallons per day. Indicate which plan(s)category under which the facility will comply Check One Plan Category X The plan eliminates the discharge. The plan meets section 403.086(10), F.S. The plan does not eliminate the discharge—The discharge is associated with an indirect potable reuse project; X The plan does not eliminate the discharge—The discharge is a wet weather discharge that occurs in accordance with an applicable department permit; The plan does not eliminate the discharge—The discharge is into a stormwater management system and is subsequently withdrawn by a user for irrigation purposes; The plan does not eliminate the discharge—The utility operates the domestic wastewater treatment facilities with reuse systems that reuse a minimum of 90 percent of a facility's annual average flow, as determined by the department using monitoring data for the prior 5 consecutive years,for reuse purposes authorized by the department; or The plan does not eliminate the discharge—The discharge provides direct ecological or public water supply benefits,such as rehydrating wetlands or implementing the requirements of minimum flows and minimum water levels or recovery or prevention strategies for a waterbody. Please enter the information on discharges eliminated Discharge Type (effluent, Average Gallons Per Day Date the discharge will be eliminated reclaimed water,or reuse water) Effluent 1,875,000 By January 1, 2032 Please enter information on any continuing discharges to surface waters after January 1,2032. Discharge Allowance Category Discharge Type Average Treatment Level Provided (effluent, Gallons Per (e.g.BOD limit=5mg/L,TSS=5 mg/I.,TN= reclaimed water, Day 3mg/L,TP=1mg/L and high-level disinfection) or reuse water) Meets section 403.086(10), F.S. Associated with an indirect potable reuse project. Wet weather discharge in BOD limit= 5 mg/L, TSS = 5 accordance with an applicable Reuse water 1,312,500 mg/L, TN = 3 mg/L, TP= 1 mg/L department permit. and high-level disinfection Discharge into a stormwater management system that is subsequently withdrawn by a user for irrigation purposes. Reuse system reuses a minimum of 90 percent of a facility's annual average flow. Discharge provides direct ecological or public water supply benefits. Certification Statement "I am a responsible corporate officer, a general partner or proprietor(if the facility is a partnership or sole proprietorship), or a duly authorized representative in accordance with the requirements of §403.12(I)of the above named dental facility, and certify under penalty of law that this document and all attachments were prepared under my direction or supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons directly responsible for gathering the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and complete. I am aware that there are significant penalties for submitting false information, including the possibility of fine and imprisonment for knowing violations." Au horized Signatory to ive Name: I Jeremy D.Johnston,P.E., M.B.A. Executive Director zs z - iD- 29 Auth rize Re esentative Signature Date Cover Sheet for Plan Submittal Facility Name Spencer's Crossing VVV TF Facility ID FL0173371 Contact Person Name,Title, Phone,Email Jeremy Johnston. Clay County Utility Authority Executive Director, 904-272-5999, johnston©clayutility.org If the requirement for a plan does not apply to the facility,please mark which exemption applies(attach documentation demonstrating that the facility meets the exemption) Check One Exemption Facility is in a fiscally constrained county as described in section 218.67(1),F.S. Facility is in a municipality that is entirely with a rural area of opportunity as designated pursuant to section 288.0656, F.S. Facility is in a municipality that has less than$10 million in total revenue,as determined by the municipality's most recent annual financial report submitted to the Department of Financial Services in accordance with section 218.32, F.S. Facility is operated by an operator of a mobile home park as defined in section 723.003, F.S., and has a permitted capacity of less than 300,000 gallons per day. Indicate which plan(s)category under which the facility will comply Check One Plan Category The plan eliminates the discharge. _ The plan meets section 403.086(10), F.S. The plan does not eliminate the discharge—The discharge is associated with an indirect potable reuse project; X The plan does not eliminate the discharge—The discharge is a wet weather discharge that occurs in accordance with an applicable department permit; The plan does not eliminate the discharge—The discharge is into a stormwater management system and is subsequently withdrawn by a user for irrigation purposes; The plan does not eliminate the discharge—The utility operates the domestic wastewater treatment facilities with reuse systems that reuse a minimum of 90 percent of a facility's annual average flow, as determined by the department using monitoring data for the prior 5 consecutive years,for reuse purposes authorized by the department; or The plan does not eliminate the discharge—The discharge provides direct ecological or public water supply benefits,such as rehydrating wetlands or implementing the requirements of minimum flows and minimum water levels or recovery or prevention strategies for a waterbody. Please enter the information on discharges eliminated Discharge Type (effluent, Average Gallons Per Day Date the discharge will be eliminated reclaimed water, or reuse water) Please enter information on any continuing discharges to surface waters after January 1,2032. Discharge Allowance Category Discharge Type Average Treatment Level Provided (effluent, Gallons Per (e.g.BOD limit=5mg/L,TSS=5 mg/L,TN= reclaimed water, Day 3mg/L,TP=lmg/L and high-level disinfection) or reuse water) Meets section 403.086(10), F.S. Associated with an indirect potable reuse project. Wet weather discharge in BOD limit= 5 mg/L, TSS= 5 accordance with an applicable Reuse water 1,420,000 mg/L, TN = 3 mg/L, TP= 1 mg/L department permit. and high-level disinfection Discharge into a stormwater management system that is subsequently withdrawn by a user for irrigation purposes. Reuse system reuses a minimum of 90 percent of a facility's annual average flow. Discharge provides direct ecological or public water supply benefits. Certification Statement "I am a responsible corporate officer,a general partner or proprietor(if the facility is a partnership or sole proprietorship), or a duly authorized representative in accordance with the requirements of §403.12(1)of the above named dental facility, and certify under penalty of law that this document and all attachments were prepared under my direction or supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons directly responsible for gathering the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and complete. 1 am aware that there are significant penalties for submitting false information, including the possibility of fine and imprisonment for knowing violations." Authorized Signatory Repr ative Name: Jeremy D.Johnston,P.E.,M.B.A. Executive Director —co AuttrizedlSig resentative Signature Date Table of Contents Section 1 Plan Overview 1 Section 2 Water Reclamation System Overview 3 2.1 Treatment System Overview 3 2.2 Reclaimed Water System Overview 3 Section 3 Surface Water Discharge Elimination Plan 7 3.1 Flow Management Alternatives 7 3.1.1 Reclaimed Water 7 3.1.2 Rapid Infiltration Basins 7 3.1.3 Reclaimed Water Storage 8 3.1.4 Indirect Potable Reuse via Aquifer Recharge 9 3.2 Facilities with Discharges for Elimination 9 3.2.1 Miller Street 9 3.2.2 Fleming Island 9 3.2.3 Ridaught Landing 10 3.3 Facilities Currently in Compliance with Senate Bill 64 10 3.3.1 Spencer's Crossing 10 3.4 Summary and Schedule 11 List of Figures Figure 1.Map of CCUA's Existing and Planned Wastewater Treatment Facilities 4 Figure 2.Map of CCUA's Reclaimed Water System 5 Figure 3.Schematic of Existing and Planned Reclaimed Water System 6 List of Tables Table 1.Summary of Projected Total Wastewater Flow,Reuse,Recharge,APRICOT Discharge,and Eliminated St.Johns River Discharges(mgd,annual average daily flow basis) 2 Table 2.Water Quality Prior to Permitted APRICOT Discharge(2016-2020) 2 Table 3.Wastewater Treatment Facility Rapid Infiltration Basin Capacity within the Integrated Reclaimed Water System 8 Table 4.Existing and Future Reclaimed Water Storage Available in the CCUA Reclaimed Water System 8 Table 5.Preliminary Discharge Elimination Project Completion Date Schedule 11 Section 1 Plan Overview The Clay County Utility Authority(CCUA) serves as a regional utility provider of water,sewer,and reclaimed water service to customers in the unincorporated areas of Clay County, Florida, and a part of Bradford County, Florida. The wastewater system includes seven wastewater treatment facilities and currently treats an annual average daily flow (AADF) of 6.9 million gallons per day (mgd). CCUA also operates an integrated reclaimed water system throughout the service area, which currently supplies an average of 5.2 mgd to residential and commercial reclaimed water customers.When not needed to meet reclaimed water demands,CCUA currently uses treated flows to recharge shallow aquifers via rapid infiltration basins (RIBs) or discharge to surface waters. CCUA's current surface water discharges include the St. Johns River via permitted National Pollutant Discharge Elimination System(NPDES)discharges,and to Little Black Creek or wetlands via permitted APRICOT discharges. Florida Senate Bill 64 (SB 64) requires a plan to eliminate nonbeneficial surface water discharges by January 1, 2032. According to SB 64, regulated entities shall submit a plan to the Florida Department of Environmental Protection by November 1, 2021. CCUA and the CDM Smith team prepared this report to serve as the required plan. CCUA invested in reclaimed water infrastructure in the 1990's and developed into a leading water reuse utility in the State of Florida. Because of this positioning and the nature of future expected growth, our analysis demonstrates CCUA will achieve compliance with SB 64 by continuing to expand the reclaimed water system and increase the use of RIBs.CCUA expects significant growth in portions of Clay County over the next 10 years. The First Coast Expressway, currently under construction, will serve as a catalyst for increased residential, commercial, and industrial development.CCUA's Board of Supervisors maintains a policy to serve all new developments with reclaimed water where technically and economically feasible. CDM Smith projects CCUA's total wastewater flows to increase to 9.59 mgd in 2032,which includes 0.99 mgd of contributing flow from the Town of Orange Park. CDM Smith also projects reclaimed demands to be 9.08 mgd in 2032,with demands continuing to grow to outpace the wastewater flow projections in later years.As reclaimed demands grow,CCUA will pump water currently discharged to the St.Johns River to new development areas either for distribution to customers or to recharge the shallow groundwater aquifers using RIBs. Table 1 lists the projected total wastewater flow along with how CCUA plans for flows to be reused, recharged via RIBs,or discharged under existing APRICOT permits during periods of wet weather. The two facilities with permitted APRICOT discharges are Ridaught Landing Wastewater Treatment Facility(WWTF)and Spencer's Crossing WWTF.Table 2 presents the level of treatment effluent water receives at these two facilities as well as historical water quality data from 2016 to 2021. 1 Section 1•Plan Overview Table 1.Summary of Projected Total Wastewater Flow, Reuse, Recharge,APRICOT Discharge,and Eliminated St.Johns River Discharges(mgd,annual average daily flow basis) Year Total Flow Flow to Reclaimed Flow to Rapid APRICOT St.Johns River Water System Infiltration Basins Discharges Discharges 2022 7.37 5.70 0.41 0.32 0.94 2023 7.59 5.98 0.46 0.34 0.81 2024 7.80 6.25 0.52 0.36 0.67 2025 8.02 6.54 1.09 0.34 0.05 2026 8.24 6.82 1.06 0.32 0.04 2027 8.45 7.10 1.09 0.25 0.01 2028 8.67 7.36 1.06 0.24 0.01 2029 8.90 7.63 1.03 0.23 0.01 2030 9.13 7.90 1.02 0.20 0.01 2031 9.36 8.16 1.02 0.18 0.00 2032 9.59 8.43 1.00 0.16 0.00 Table 2.Water Quality Prior to Permitted APRICOT Discharge(2016-2020) WWTFI CBOD5 Total Suspended Solids Total Nitrogen Total Phosphorous (mg/L)2 (mg/L) (mg/L as N) (mg/L) Ridaught Landing 1.53 0.68 2.77 0.82 Spencer's Crossing 1.70 0.85 2.35 0.41 1Both plants include advanced wastewater treatment with high-level disinfection. 2CBODs-five-day carbonaceous biological oxygen demand 2 Section 2 Water Reclamation System Overview 2.1 Treatment System Overview CCUA provides water, sewer, and reclaimed water service to more than 45,000 residential customers and 3,000 commercial/industrial customers in Clay County, Florida. As shown on Figure 1,CCUA currently operates and maintains seven WWTFs,with plans for one future WWTF, Governor's Park,to serve high-growth areas. Five of the seven WWTFs currently distribute public access reclaimed water to customers through an integrated distribution system. The wastewater system design includes a total capacity to treat 17 mgd AADF and currently treats 6.9 mgd AADF of wastewater.CCUA currently achieves approximately 80 percent beneficial reuse, either as public access reuse or groundwater recharge. Currently, four of the seven WWTFs maintain permitted discharges to surface water: • Miller Street WWTF discharges to the St.Johns River. • Fleming Island WWTF discharges to the St.Johns River. • Ridaught Landing WWTF discharges to the St. Johns River via a connection to the Fleming Island WWTF. Ridaught Landing also has a permitted surface water discharge under the APRICOT Act to Little Black Creek. • Spencer's Crossing WWTF has a permitted surface water discharge under the APRICOT Act to a local wetland. Three of the seven WWTFs (Mid-Clay,Peter's Creek,and Keystone Heights) do not contribute to any existing surface water discharge.A future WWTF,Governor's Park,will serve future developments in the southern part of the CCUA service area.CCUA intends to design the Governor's Park WWTF as a zero-discharge facility. 2.2 Reclaimed Water System Overview CCUA operates an integrated reclaimed water system with an overall reclaimed water production capacity of 23 mgd. Figure 2 shows a map of the current reclaimed water system and highlights the location of the WWTFs as well as additional reclaimed water pumping stations and storage facilities. The Town of Orange Park also contributes flow to the CCUA reclaimed water system. CCUA adds the flows received from the Town of Orange Park prior to filtration at the Miller Street WWTF. Operationally, the reclaimed water system currently acts as two separate systems, a northern portion and southern/western portion. CCUA operational staff keep valves closed between the Spencer's Crossing WWTF and the Old Jennings Road storage facility to maintain pressure in the northern portion of the system. Figure 3 demonstrates how reclaimed water currently flows throughout the system as well as the planned system expansion. 3 Section 2•Water Reclamation System Overview i LAY '�--� Miller Street 1 .Spencer's 1,, lr L i---v_J / ti 'Crossing �i 3 ::;-: c,_ . i:iui• \ 1 fr. a y� l\— — r� J L ,e►U r Doctor•1.�1 4_hzr) 1 IL i Ridaught Fleming - i Landing Island ' .1 Mid Clay . ! s, Peter's Creek Gronn ovn I 54.11111±. Keystone Heights !'.1 rarm6 x Cr ''` K• Iona Irdg4tt I Governor's Park CEmei Miles 0 0 0.25 0.5 1 N Legend Pressurized Main 1�1, w .-E Existing and Future WWTFs Existing WWTF Diameter(Inches) s Clay County Utility Authority ' Planned WWTF -- 0-6 Gravity Main 8-14 Mlles 0 County Boundary 16-20 0 1 2 4 24.30 Figure 1.Map of CCUA's Existing and Planned Wastewater Treatment Facilities 4 Section 2•Water Reclamation System Overview f-kj Spet ce�s LMerSetl Crossing . r, Oakleafti Types Old Jennings Rd • lM . Eagle Harbor Pond idaughtFlemingandingIsland berg "Avii Ac-\\ id Clay Saratoga Springs Peter's Creek • i . ti Governor's Park s Legend Reclaimed Water Main N Reclaimed System Connectivity • Existing WWTF Dlametsr(Inches) W__. E Clay County Utility Authority ♦ Existing Storage -0-6 • Planned WW'fr —8-14 S A Planned Storage —16-20 n County Boundary —24 Mlles 0 1 2 4 Figure 2.Map of CCUA's Reclaimed Water System 5 Section 2•Water Reclamation System Overview EXISTING SYSTEM CONFIGURATION aim. FUTURE PLANNED SYSTEM CONFIGURATION (2032) Ak1 ALiii_ im an el Orange Pa* R M ��=� .y Wetands ReCan» �L=d� Wetlands Flow DerrtkSPENCERS CROSSING (APRICOT) Demur: SPEIICERS CROSSING (APRICOT) of li .I►_ `4 .a.Discharge to /0\ - }wrap St Johns River �O) , IL t D.rn.r; MILLER STREET Dexxid MILLER STREET OAIOEAF HMO! OAMLEAF Clo ed a Reclaimed I��:.+r.. / ~Derrend �O -rrmrd ( ),~ (i �,Reclaimed Reclaimed 4.( ') 0 �� r...ruf Reclaimed4. o) (Oak 0.•n.K O� Demand Demand OLD JENNINGS EAGLE HARBOR Demand OLD JENNING5 EAGLE HARBOR TYRES TYRES Ito Disdrarge /C'\ Awlaik • mp to St.Johns /V\ /V.-,\ / \ River / \ / \ RIDAUGHF FLEMING SJDAUGxt FUMING LA I n I D L Ixr`jbcb D A4Reclaimed Reclaimed iirReclaimed Reclaimed RIRs4111 AL--"a' Demand Demand 4m /V.:"\ � Demand Demand ! \ de MID-CLAY MID{LAY RetLwmrd Demand u 6) t jPSTERS CREEK SARATOGA PETERS GOVERNORS I, SPRINGS CREEFI PARK I Rp ! l Reclaimed Reclaimed Reclaimed Demand Demand Demand Al Wastewater Reclaimed Watermilo, Flowilk Beneficiallik Allowable Dischargeink Discharge to Eliminate /v..--/`Treatment Facility O�Storage Tanks Directions Reuse Under SB 64 Under SB 64 /Figure 3.Schematic of Existing and Planned Reclaimed Water System 6 Section 3 Surface Water Discharge Elimination Plan As demands for reclaimed water grow, CCUA intends to use previously discharged surface water flow within the reclaimed water system. When there is not sufficient reclaimed water demand, CCUA plans on directing flows to recharge the surficial groundwater via RIBS or reclaimed water storage tanks for later use. During times of wet weather, CCUA plans on using the two existing APRICOT outfalls. 3.1 Flow Management Alternatives 3.1.1 Reclaimed Water CCUA plans for the continued expansion of the reclaimed water network into new growth areas will serve as the major element in achieving compliance with SB 64. CCUA continues investing in treatment and storage systems required to meet future reclaimed water demands. CCUA anticipates transmission system improvements to ensure reclaimed water can be pumped to projected growth areas to meet daily demands. CCUA's efforts include transmission upgrades that will allow CCUA to wheel water from the northern portion of the system to the major growth areas in the southern portion of their service territory. CCUA and the CDM Smith team continue to make progress on another planned project,the Saratoga Springs reclaimed pumping facility(RPF),that will continue to expand the reclaimed water system. The Saratoga Springs RPF will have a pump capacity of approximately 2.3 mgd and a 0.75-million gallons (MG) prestressed concrete groundwater storage tank with plans for two future 0.75-MG ground storage tanks, and approximately 5,200 linear feet of reclaimed water main. CDM Smith completed the design of this facility.CCUA staff continue the process to advertise for construction bids at the time of this writing. 3.1.2 Rapid Infiltration Basins CCUA plans on expanding the use of RIBs to recharge the surficial as the other strategy to meet the requirements of SB 64. Currently, three WWTFs (Mid-Clay, Peter's Creek, and Keystone Heights) and one planned WWTF(Governor's Park)use RIBs.RIB systems provide the benefit of recharging the surficial aquifer. Mid-Clay WWTF and Peter's Creek WWTF currently do not use the full permitted capacity of the RIBs at each facility.CCUA anticipates re-rating the Peter's Creek WWTF RIBs to handle higher flows in the future. CCUA plans to send reclaimed water from other plants toward these facilities to meet growing reclaimed water demands, excess reclaimed water flows during periods of low demand also can be sent to the same facilities for discharge to the RIBs.Table 3 summarizes the RIB capacity available within the integrated reclaimed water system. 7 Section 3•Surface Water Discharge Elimination Plan Table 3.Wastewater Treatment Facility Rapid Infiltration Basin Capacity within the Integrated Reclaimed Water System 'WWTF Existing RIB Capacity(mgd) Future RIB Capacity(mgd) Mid-Clay 2.08 2.08 Peter's Creek 0.25 1.00 Governor's Park — Initial 1.00;Future Expansion to 1.50 Total 2.33 4.58 3.1.3 Reclaimed Water Storage Daily and weekly flow leveling requires reclaimed water storage.Table 4 shows that CCUA possess significant existing storage capacity, with plans to build additional storage for this purpose. In addition, CCUA intends to consider seasonal reclaimed water storage. Reclaimed water demands vary seasonally throughout the year with peak demands in the spring and,generally,high summer demands and low winter demands. During the lower-demand winter months, CCUA anticipates excess reclaimed water requiring either storage or management. CCUA initiated the evaluation of reclaimed water storage ponds to store excess reclaimed water for use in higher-demand months. CCUA's efforts include evaluation of new pipelines to convey reclaimed water from the existing reclaimed water distribution system to the ponds for storage during periods when reclaimed supply exceeds demand. When reclaimed demand exceeds supply, CCUA staff would pump reclaimed water back to the distribution system.CCUA anticipates the potential need for additional disinfection and filtration because storage ponds are open to the environment.CCUA understands that the use of seasonal, large-scale reclaimed water storage ponds will not be necessary to meet the requirements of SB64. CCUA intends to continue to investigate this strategy for the overall efficient and sustainable operation of the utility systems. Table 4.Existing and Future Reclaimed Water Storage Available in the CCUA Reclaimed Water System Storage Location Storage Description Existing Storage Capacity Future Additional Storage (MG) Capacity(MG) Miller Street WWTF Ground Storage Tank 2.20 2.20 Spencer's Crossing Ground Storage Tank 2.70 — WWTF Oakleaf Storage Ground Storage Tank 1.50 — Eagle Landing Golf Ground Storage Pond 2.37 Course Tynes Storage Ground Storage Tank 1.43 0.75 Old Jennings Road Ground Storage Tank 1.50 — Storage Fleming Island WWTF Ground Storage Tank 2.20 — Fleming Island Plantation Reuse Pond 6.50 — Subdivision Eagle Harbor Subdivision Reuse Pond 5.00 — Ridaught Landing WWTF Ground Storage Tank 0.75 1.50 Mid-Clay WWTF Ground Storage Tank 1.00 1.00 Peter's Creek WWTF Ground Storage Tank — 1.00 Saratoga Springs Storage Ground Storage Tank — 2.25 8 Section 3•Surface Water Discharge Elimination Plan Table 4.Existing and Future Reclaimed Water Storage Available in the CCUA Reclaimed Water System Storage Location Storage Description Existing Storage Capacity Future Additional Storage (MG) Capacity(MG) Governor's Park WWTF Ground Storage Tank — 1.00 Total — 27.15 9.70 3.1.4 Indirect Potable Reuse via Aquifer Recharge CCUA continues to investigate indirect potable reuse as another alternative flow management strategy.CCUA's evaluations include the potential to purify reclaimed water to potable quality then store the highly treated water in the aquifer for later use. For CCUA, the purified water would directly recharge the Floridan aquifer and CCUA would receive beneficial reuse credits for their Consumptive Use Permit. CCUA does not need indirect potable reuse to demonstrate compliance with SB 64.Instead,CCUA's interests in developing a potable reuse facility aim to further diversify the water supply in the region. CCUA anticipates completing the design and construction of a potable reuse demonstration facility by the fall of 2022. 3.2 Facilities with Discharges for Elimination 3.2.1 Miller Street CCUA permitted the Miller Street WWTF to treat 4.99 mgd AADF. Currently, CCUA staff discharge treated flows to either the St. Johns River or public access reclaimed water system by wheeling water to the west. CCUA's permit includes discharges of 5.0 mgd AADF to the St.Johns River and 3.0 mgd AADF to the public access reclaimed water system. In 2020, the Miller Street WWTF treated 1.17 mgd AADF,with 0.55 mgd discharged to the St. Johns River. CDM Smith projects the Miller Street WWTF will have an AADF of 1.14 mgd in 2032,which is a projected decrease due to minimal growth and passive conservation savings.However,CCUA expects flow contributions from the Town of Orange Park to increase from 0.04 mgd in 2020 to 0.99 mgd in 2032.Total projected flows at Miller Street WWTF are,thus,2.13 mgd in 2032. For compliance with SB 64, CCUA plans on redirecting flow from the Miller Street WWTF, previously discharged into the St. Johns River to the reclaimed water system. Neighborhoods around Miller Street WWTF are more mature and not expected to see additional development. However,as reclaimed water demands grow in other parts of the service area,CCUA plans on using reclaimed water flows from Miller Street WWTF to serve the new demands to the south. Miller Street WWTF already pumps reclaimed water west to the Oakleaf storage tanks. As previously stated in this report, CCUA operational staff keep valves closed along the reclaimed water lines leading to the Old Jennings storage tanks. CCUA operational staff stated the purpose of keeping the valves closed was to maintain pressures in that area.CCUA plans system improvements to allow flow from Miller Street to continue farther south in the system to meet demands,discharge into the RIBs at Mid-Clay, or be pumped to other reclaimed water storage. 3.2.2 Fleming Island CCUA permitted the Fleming Island WWTF to treat 4.0 mgd AADF. CCUA continues the expansion of this facility to 4.99 mgd AADF. CCUA's permit allows the facility to discharge 6.365 mgd AADF 9 Section 3•Surface Water Discharge Elimination Plan into the public access reclaimed water system and 6.365 mgd AADF into the St.Johns River. From 2016 through 2020, Fleming Island WWTF treated 2.2 mgd AADF and discharged 1.35 mgd AADF into the St.Johns River.However,some of the discharge was from flows that originated at Ridaught Landing WWTF. Reclaimed water produced at Fleming Island WWTF serves golf courses and the residential areas around the facility.Due to minimal growth in the already fully developed service area and passive conservation savings,CDM Smith projects plant influent flows to decrease slightly by 2032 to 2.30 mgd AADF. To comply with SB 64,CCUA plans to pump excess reclaimed water from the Fleming Island WWTF to Ridaught Landing WWTF. CCUA also plans the Ridaught Landing facility will repump the reclaimed water south to meet reclaimed water demands within the new growth areas of the system. During winter months when sufficient reclaimed demand is not available, CCUA plans on RIBs throughout the southern portion of the system for infiltration or storage at potentially a future reclaimed water storage pond. 3.2.3 Ridaught Landing CCUA permitted the advanced wastewater treatment (AWT) facility Ridaught Landing WWTF for 2.37 mgd AADF. CCUA's existing permit allows for the discharge of 1.88 mgd AADF to the St.Johns River via the Fleming Island WWTF outfall, and 1.31 mgd AADF to Little Black Creek under the APRICOT Act. From 2016 through 2020, Ridaught Landing WWTF treated an annual average of 0.94 mgd of flow. Of that, Ridaught Landing WWTF pumped 0.69 mgd to Fleming Island to serve reclaimed demands or discharge to the St.Johns River,while Ridaught Landing WWTF discharged 0.044 mgd locally to Little Black Creek. CDM Smith projects flows to be 1.09 mgd AADF in 2032. To comply with SB 64, CCUA plans on greatly reducing flows from Ridaught Landing WWTF to Fleming Island.CCUA plans to eliminate flows discharged into the St.Johns River.CCUA anticipates some flows will still be routed to Fleming Island but only to meet reclaimed water demands.CCUA plans on redirecting flows from Ridaught Landing WWTF to either the Old Jennings storage tanks or the Mid-Clay WWTF for reclaimed storage or RIB recharge.CCUA also plans on maintaining the permitted APRICOT discharge for wet weather conditions. 3.3 Facilities Currently in Compliance with Senate Bill 64 3.3.1 Spencer's Crossing CCUA permitted the Spencer's Crossing WWTF, an AWT facility, to treat 4.0 mgd AADF. In 2020, Spencer's Crossing WWTF treated 1.50 mgd AADF,which CDM Smith expects to increase to 1.59 mgd in 2032. Spencer's Crossing WWTF uses treated flow for reuse as reclaimed water via irrigation to public access reuse sites.CCUA's existing permit states Spencer's Crossing WWTF may discharge 1.42 mgd AADF of surface water discharge to a local wetland through the APRICOT Act. Historically, CCUA's operational data shows the facility discharged an average of 0.43 mgd AADF for 2016 through 2020.CCUA plans on continuing use of the permitted APRICOT discharges from the Spencer's Crossing WWTF during wet weather. CCUA also expects the discharges to decrease as more water is sent south to meet reclaimed demands. CCUA and the CDM Smith team do not anticipate any additional projects at the Spencer's Crossing facility to comply with SB 64 by 2032. 10 Section 3•Surface Water Discharge Elimination Plan 3.4 Summary and Schedule In response to SB 64 requirements, CCUA and CDM Smith prepared this plan for CCUA's system to achieve elimination of all nonbeneficial surface water discharges by 2032.CCUA and CDM Smith's analysis demonstrates CCUA will achieve this through the continued expansion of the reclaimed water system to meet demands in new growth areas and shallow aquifer recharge via RIBs.CCUA plans to redirect nonbeneficial flows currently discharged from the Miller Street WWTF to the Oakleaf and Old Jennings reclaimed storage and repump facilities to help meet reclaimed water demands in those service areas. CCUA also plans to redirect flows from Ridaught Landing WWTF that currently go to the Fleming Island WWTF for discharge. CCUA intends to instead direct flow from Fleming Island WWTF toward Ridaught Landing WWTF to help meet reclaimed water demands at facilities farther south. During months of lower reclaimed water demands, CCUA intends to use excess flow to recharge the shallow aquifer via RIBs,with only minimal wet weather flows discharged through approved APRICOT discharges (i.e., all nonbeneficial surface water discharges eliminated). Table 5 presents required projects and the proposed schedule to meet the discharge elimination plan by 2032.Based on the preliminary schedule, early compliance for SB 64 is possible. Table 5. Preliminary Discharge Elimination Project Completion Date Schedule Project 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 Reclaimed Transmission System Upgrade Construction of Saratoga Springs Reclaimed Storage and Pump Facility Peter's Creek Re-Rate RIBs overnor's Park RIBs Construction Note:This table does not show permitting and design stages that begin before construction.Schedule shown is preliminary and subject to change based on uncertainties,such as permitting and changing development patterns. 11 woutiesx._ c ..- - _..1111 00 COUNT` � \� CDM i,TY � Smith AUTNel Kimley>>>Horn Appendix G Executive Directors Annual Report CCUA Biennial Engineering Evaluation and Report A-7 ,R 1111177LC711.1c11111 w r A fin,.' I i 1 ling 1111111111M _iiiiiii .., „....,......,,.. Executive Director's ANNUAL REPORT Fiscal Year 2022/2023 Jeremy D. Johnston, MBA, PE �,-ss c o UNT` j ear -- _,,..___,,,-,,,,A UTNC5 TABLE OF CONTENTS NOTE FROM THE EXECUTIVE DIRECTOR 3 VISION & MISSION STATEMENT 6 SUMMARY OF GOALS AND OBJECTIVES ..7 EXECUTIVE DIRECTORS ANNUAL REPORT 11 PERFORMANCE EVALUATION, CRITERIA AND SCHEDULE 72 PROPOSED EVALUATION FORM 74 EXECUTIVE DIRECTOR SALARY SURVEY 80 APPENDIX 82 APPENDIX A - CUSTOMER SURVEY RESULTS 83 APPENDIX B-ORGANIZATION CHART 85 APPENDIX C - EMPLOYEE ENGAGEMENT SURVEY RESULTS 87 APPENDIX D-EMPLOYEE DEMOGRAPHIC DATA 89 APPENDIX E-EMPLOYEE RECOGNITIONS 91 APPENDIX F-PLANT CAPACITY AND TREATMENT PERFORMANCE 93 APPENDIX G- KEY PERFORMANCE INDICATORS 94 APPENDIX H-EMPLOYEE PICTURES 95 NOTE FROM THE EXECUTIVE DIRECTOR We experienced an extremely busy and productive year in fiscal year 2022/2023. We set aggressive and lofty goals. We faced challenges and opportunities causing us to prioritize our efforts and adapt to circumstances while working together as a cohesive team. Our team accomplished a lot. I begin by thanking the people who make CCUA such a great organization. I am very proud of the CCUA team. I am also very honored and 4 °` grateful to serve with everyone on the CCUA team. I want to specifically thank and recognize our Senior Leadership Team listed below. 07- , ---- Darryl Muse, Chief Operations Officer it Jeffrey Wesselman, Chief Financial Officer Kimberly Richardson, Chief Human Resources Officer t%_ s t' - Paul Steinbrecher, Chief Engineer■■ r Iv 4 I also want to thank and recognize the professionals who handle the day-to-day responsibilities of serving F,x the direct needs of our customers and keeping the ' readership p Tea m water flowing in the right direction. Our Department Senior Leadership serves such a pivotal role in serving our customers and maintaining a healthy and safe work environment. All these individuals are great people to work with, and they do a great job of serving our community. Angelia Wilson, Procurement Manager Ashley Taliaferro, Training and Development Coordinator Benjamin Freeman, GIS and Asset Systems Manager David Rawlins, General Superintendent for D&C, Assistant Chief Operations Officer Dennis Ragosta, Public & Governmental Affairs Liaison Diana Strickland, Customer Service and Billing Manager George Cavenas, IT Manager Heather Webber, Environmental Compliance Manager Jim Moore, Facilities and Fleet Manager Joe Paterniti, Assistant Chief Engineer John McCleary, SCADA Manager Karen Osborne, Assistant Chief Financial Officer Melisa Blaney, Service Availability Manager Ross Bland, General Superintendent for Water Treatment Stanley Jurewicz, Risk and Safety Manager Warrick Sams, Construction and Inspection Services Manager Last but certainly not least, I want to thank and recognize the administrative support team that gets so much done for the entire organization and our customers. I know many of our Department Leaders depend a great deal on the support of these professionals. 4 Alicia Baker, Administrative Assistant Operations Annecia Asbury, Administrative Assistant Engineering Janice Loudermilk, Administrator for the Distribution and Collections Department Leslie Hess, Administrative Assistant for Water and Wastewater Treatment Strategic Highlights Our team successfully initiated the Enterprise Resource Platforms (ERP) transition project to implement Workday, SpryPoint, and Invoice Cloud. We stated our goal for this fiscal year as engaging professional experts to properly handle this project and select the platforms we would recommend to the Board of Supervisors. We exceeded our stated goal with the launching of the project and progressing to nearly 50% complete. We currently plan for this project to go live on March 24, 2024. We continue to face challenges related to supply chains and increasing costs. We see these issues in both our large-scale Capital Improvement Program (CIP) projects as well as operations. Electrical switch gear and Process Logic Controls (PLCs) continue to see long lead times, causing project delays. The MXUs we use for the reading of water meters from a radio-based system remain in very short supply. Increased costs relate to nearly everything from contractors to insurance. As we are required to operate with a balanced budget each year, we pass these cost increases on to our customers in our rates. Financial Highlights CCUA remains in a very healthy financial position. We continue to maintain healthy financial ratios, as demonstrated by our operating ratio, current ratio, and our debt ratio. We provided initial information this past fiscal year related to future consideration for Board adopted financial management policies. We look to complete this effort next fiscal year. We experienced significant escalations in costs related to our CIP projects. The costs for these CIP projects drove our decision to present to the Board of Supervisors a request for additional financing much earlier than anticipated. We presented, and the Board of Supervisors approved our request for $75 million of additional financing in June 2023. Operating Highlights We experienced a transition in several key leadership positions. We welcomed Darryl Muse, Chief Operations Officer, Benjamin Freeman, GIS and Asset Systems Manager, George Cavenas, IT Manager, and Stan Jurewicz, Risk and Safety Manager to the CCUA team. All these individuals are highly qualified and experienced professionals in their respective disciplines. We look forward to their contributions to the CCUA team and the community we serve. We started the fiscal year with the arrival of Hurricane Ian. Thankfully, our service area was not impacted by this natural disaster. Our team rose to support the disaster response and recovery efforts in southwest Florida. We also used the lessons learned from the experience to improve and prepare our own processes, procedures, systems, and communications for the time when we see a natural disaster in our service area. Looking Ahead Our team currently continues to advance key initiatives. The primary initiative that will continue until the middle of the next fiscal year is the ERP project. This project requires a significant commitment of CCUA resources to deliver this project successfully. The resulting systems of the ERP project will transform many aspects of our relationship with our customers. Given the transformational nature of this project and the investment CCUA made in these platforms, we must remain focused on the tasks at hand to deliver a successful project for our customers next fiscal year. Next, many on our team will remain fully engaged with the construction of key CIP projects. Both the Peters Creek and Governors Park will remain under construction through the next fiscal year. We have many interested stakeholders waiting for these facilities to go online. We will continue to work on the renewal of CCUA's Consumptive Use Permit (CUP). CCUA's water supply allocation is governed by the St. Johns River Water Management District (SJRWMD) through the CUP. We remain focused on a standard 20-year permit duration with a 24 Million Gallons per Day (MGD) water supply allocation. Associated with the CUP renewal, we remain committed to working with partners at JEA, Gainesville Regional Utilities (GRU), St. Johns County Utility Department (SJCUD), SJRWMD, Suwanee River Water Management District (SRWMD), and the Florida Department of Environmental Protection(FDEP) is the development of regional integrated water resource project(s). By working together, we can develop a plan and infrastructure to sustainably manage North Florida's valuable water resources. Jeremy D. Johnston, MBA, PE Executive Director September 1, 2023 !moo) (4,Ar VISION & MISSION STATEMENT Vision Statement Provide long term sustainable value to our customers by conserving and protecting natural resources while providing clean, safe, and economical water, wastewater, and reclaimed water services. Mission Statement Our mission is to develop an environmentally and economically sustainable utility that is focused on protecting the public health, safety, and general welfare by providing clean and safe potable water, wastewater, and reclaimed water services through conservation of natural resources, diversification of the water supply portfolio, and development of a highly trained professional staff prepared for tomorrow's challenges. WM EXECUTIVE DIRECTOR ANNUAL EVALUATION PERFORMANCE GOAL SUMMARY 1) Customer Engagement: Ensures timely and effective communication, as well as quality products and services, are provided to CCUA customers. A. Staff will continue development and reporting of customer satisfaction surveys aimed at providing statistically relevant feedback to improve customer service, operations, training, etc.: Successful with continued progress 2) Risk Management: Identifies risk and recommends and implements appropriate policies and procedures to mitigate the overall risk to CCUA and its employees. A. Provide the Board of Supervisors an update regarding the Hazard Identification and Risk Assessment Project: B. Work to find a mediated settlement in the case Clay County Utility Authority v. Beach Construction, DRMP, and William Smoot, PE: rnirre C. Work to find a mediated settlement in the case BBI Construction Management, Inc. v. Clay County Utility Authority: 11Mrie D. Work to find a mediated settlement in the case Andrew Leopard and Jimmy Wilson v. Clay County Utility Authority: Ongoing with continued progress 3) Safety: Ensures CCUA facilities and employees operate in accordance with OSHA standards by allocating sufficient resources and modifying or establishing applicable policies and procedures A. Maintain MOD of < 1 .0: Achieved B. Maintain RIR < 2.8: Achieved 4) Administration: Develops an overall strategic plan and ensures the CCUA Board of Supervisors remains adequately informed on information pertaining to the overall health and performance of the organization. A. Complete and present the rate study to the Board of Supervisors: On-going with continued progress B. Complete and present the Strategic Plan to the Board of Supervisors: Ongoing with continued progress C. Prepare and present DSM program options for consideration in FY 2022/2023: 8 5) Human Resources: Ensures an environment which encourages employee retention, development, and equitable compensation and communicates in a way that promotes a positive and cooperative organizational culture. A. Maintain staff training hours per employee at or above the National Industry Median as published by AWWA: Successful witi ,pntinued progress B. Continue efforts aimed at reducing employee turnover toward the National Industry Median as published by AWWA: On-going with continued progress C. Report on the implementation and progress of the PDTP: Successful with continued progress 6) Regulatory Compliance: Ensures compliance with federal state, and local agencies. A. Continue actively identifying, mitigating, and addressing potential regulatory compliance issues to achieve no adverse regulatory actions: Successful with Lntinued progress B. Continue to actively pursue an early CUP renewal with the SJRWMD: trilieved with submission CUP renewal on June 2, 2023 C. Continue to actively engage with the SJRWMD, SRWMD, and FDEP on the LSFIRS MFL's: fuccessful with continued progress in leading the effort to develop a North Florida Regional Inte rated Water Supply/Projects Plan. D. Reduce violations by 10%0: iolations increased E. Complete a plan to implement a sampling database: On-going F. Complete a plan to implement an on-site microbiology laboratory: Ongoing G. Continue development of Environmental Compliance SOPs: ful with 7) Financial Performance: Prepares a balanced budget to provide services at a level directed by the Board of Supervisors, ensuring actions and decisions reflect an appropriate level of responsibility for financial planning, performance, and accountability. A. Maintain our Operating Ratio within the planned budgeted ratios (72% or better): Achieved B. Maintain our Current Ratio at 2.0 or better: Achieved C. Maintain our Debt Ratio at or better than the National Industry Median (43% or better): Pad D. Present guidance and recommendations to the Board of Supervisors regarding future cash flows and anticipated financing for CIP projects: aliliMPEGI E. Present in the strategic planning process guidance to the Board of Supervisors regarding potential financial management policies: On-going 9 8) Organizational Operations: Ensures adequate forecasting, planning, maintenance, and management to provide continuous utility service with minimal service interruptions and prepare to expand and provide services consistent with the community's growth. A. Engage Information Technology / Systems Professionals to prepare for an Enterprise Resource Platform (ERP) transition: r=rdlimim spuipmutruitlur. sing the ERP project B. Select an ERP and supporting systems (Financials, Human Resources, Time/Attendance, etc.): Exceeded Goal with the ERP approaching 50% of implementation C. Develop a business and implementation plan for an inventory management system: On-going D. Continue the development of the Procurement program processes along with integration with the other departments: On-going 9) Public Stakeholder and Government Affairs Engagement: Promotes a healthy working relationship with governmental entities and public stakeholders. A. Maintain active engagement in legislative issues through our engaged lobbyist, GrayRobinson: Successful with continued progress B. Pursue legislative funding opportunities for at least two (2) of our upcoming capital projects: exceeded with the pursuit and award of two appropriation quests this legislative session C. Continue development of the stakeholder surveys: Successful with continued D. Continue development of CCUA social media pages: Successful and 10) Intangibles: This category is to evaluate the Executive Director's response to unexpected and/or unforeseen events. A. Address supply chain issues as necessary: On-going and continuing to address B. Continue representation of CCUA on the FWEA Utility Council: Successful with continued progress C. Hurricane Ian preparation, response, and support to Southwest Florida: ILeeded expectations D. Initial Hurricane Response Workshop and update to CCUA's Emergency Pay Policy: xceeded expectations E. Initiated effort to assist in developing a North Florida Regional Water Supply Integrated Project(s) plan with the SJRWMD, SRWMD, FDEP, JEA, SJCUD, GRU, and CCUA: Successful with continued progress 10 F. Presentation of a Proclamation naming CCUA's Administrative Complex the Ray O. Avery Administrative Complex: Successfully Complete Performance Goal Summary 30 25 tn 0 20 ° 15 m 10 z 5 0 Successful On-going Did not complete Total Goals: 39 Successfully achieved and/or successfully ongoing: 26 (66.7%) On-going with continued progress and/or development: 10 (25.6%) Did not complete or not achieved: 3 (7.7%) CCUA ANNUAL REPORT FY2022/2023 WITH GOALS FOR FY2023/2024 Customer Service & Billing Customer Engagement: Ensures timely and effective communication as well as quality products and services. The Customer Service Department continues to work diligently to provide a high level of customer service. Our team remains committed to working with our customers while remaining within Board adopted policies. Beyond just answering customer account and billing questions, our team takes advantage of opportunities to educate customers on the importance of water conservation. This fiscal year we successfully implemented an ongoing monthly customer survey to gauge the effects of our customer service. We initiated this ongoing customer survey in February 2023. The initial data from these ongoing customer surveys indicate we are maintaining a high-level of customer satisfaction with 5-and 4-star ratings. Within the monthly survey data, we noticed some differences between months in the survey responses. We observed a wide variation in customer and stakeholder participation each month (a High of 68 participants in April 2023 and a low of 15 participants in June 2023). We noticed a spike in disagree and strongly disagree responses in March 2023. We are interested in the potential timing of the survey responses to give an indication of context to customer service interactions. Based on five months of data, we are limited in our ability to prepare a statistical analysis. We are continuing to develop this survey to better evaluate our customer service when dealing with different customer service issues. Star Rating Level of Service Total Responses 5 Star 4 Star 3 Star 2 Star 1 Star February 18 61.11% 22.22% 11.11% 0.00% 5.56% March 24 54.17% 8.33% 4.17% 8.33% 25.00% April 68 70.59% 16.18% 10.29% 2.94% 0.00% May 26 50.00% 19.23% 7.69% 7.69% 15.38% June 15 80.00% 6.67% 6.67% 6.67% 0.00% In May 2023, we presented to the Board of Supervisors the results of our second all- customer accounts survey that was conducted in April. We saw an increase in participation by 131 customer accounts from 1 ,372 to 1 ,503. The results indicate that 75% of customers view CCUA in a positive to very positive way. Roughly 20% of customer respondents were neutral in their responses. The customer responses in the negative and very negative categories accounted for less than 5% of responses. We continue to receive customer feedback in the surveys regarding a desire for ease of payment and the ability to monitor individual water use. Both capabilities are within NM the scope of the Enterprise Resource Platforms (ERP) Project currently underway. When the ERP is complete, customers will find their ability to view and pay bills significantly easier. The SpryPoint customer portals will integrate with CCUA Advanced Metering Infrastructure (AMI) to provide customers with the individual water use monitoring they seek. Our effort to develop customer engagement and messaging for the deployment of the new customer facing ERP systems will be significant from October 2023 into the summer of 2024. Our team intends to launch a customer engagement campaign regarding the deployment of the new systems beginning in December 2023. We will continue that customer engagement for roughly three (3) months post-go-live with the new systems. Our team fully understands the need for a comprehensive customer engagement campaign for the successful deployment of the new ERP systems. Conserving Clay Leak Detection Outreach Program: During this fiscal year, the CCUA team has contacted 2,643 customers through our Conserving Clay Leak Detection Outreach Program. We conducted and processed 487 Water Conservation Assessments (WCA's), free of charge. So far this year, this program enabled our customers to save 42.1 million gallons (MG) from water loss due to a leak. Overall, customers have saved a total of 344.3 MG since the program was established in December 2014. Customer Assistance: From October 1, 2022, through July 10, 2023, CCUA customers donated $4424.14 to CCUA's Lend-A-Helping-Hand (LAHH) program. A total of $4,517.20 has been distributed to customers in need. The current available LAHH balance is $87.46. Key Performance Indicators: Customer Service and Billing staff rigorously work to respond to the needs of our customers. We now have 37,778 customers who have established online accounts and 13,443 customers who have enrolled in the Auto Debit Program. During this fiscal year, the CSPR Department has handled a daily average of 47 walk-in customers, 58 drive- through customers, 310 web contacts, and 270 calls. These calls were received with an average answer speed of 46 seconds (.77 minutes), and an average of fifteen (15) dropped calls per day (6%). The American Water Works Association (AWWA) reports in its annual benchmarking survey the 50th percentile for average wait time is 2.1 minutes, and the number of calls dropped per day is 7.6%. The graphs below show the results for customer contact activity so far, this fiscal year. MEM Average Customer Contacts Per Day Per Month 400 350 300 250 200 150 100 50 U II I II II II II 6 6 6 r1 c1 r �t� a� Jae �.0 OG,�ooJe�'oO�Ge�o ,ex'Ja Fe��� taC P \S PJ�coeQ�e�` •Calls Per Day •Walk In •Drive through •Web Contacts Customer Call Answer Speed (Seconds) and Drop Total 90 80 70 60 50 40 30 10 II Ii I i 1 i _ 0 c1 oG,6° /,' <,Ja ��`�ac1 ���er P9�\ �a� �J�e �\� J(f. �,��� •Answer Speed +Total Dropped Customer Service and Billing Department typically serve as the first point of contact for our customers. This department, as part of the financial group, tracks the average customer service cost per customer account. The AWWA reports in its annual benchmarking survey, the 50th percentile in customer service cost per customer account is $33.32. The graph below includes the results reported from the Customer Service and Billing Department so far, this fiscal year. 14 Customer Service Cost per Account 2022- 2023 Fiscal Year $32.50 $32.00 $31.50 $31.00 $30.50 $30.00 $29.50 $29.00 $28.50 $28.00 $27.50 O ��4 Oee , �e P �eQZ FY2023/2024 Goal(s): 1 . Develop, report on, and execute a customer engagement campaign for the deployment of the ERP systems with SpryPoint's customer-facing portals. 2. Continue to develop customer engagement surveys and related reporting. ..-N, '''''‘ 11 ' -- , \ 1 :,:,- 'a' i '" AI:-Z 1, A ', ' I a i I Of- 71111 i Ik 0 Ns,!s:i-- ,r. \ti : if. ,_ i ,-..._ _ , ,i . _ las 11 ' I. .. , _I . , ' if* 04 Ai t. al Iik. - 6146 f ..':'' ''' ..<41....'1/'''',. .!: ,,, Diana"Dee Dee"Strickland,Jessica Kirkland,Abigail Bradley,Lisa Christian,Marla Champion,Melissa Emery, Krystall Whitsett, Claire Smith,Jamie Cribbs,Amy Levita, Dawn Green, Freida Brown,Lauren Shupe,Elaine Mojica&Brie Macaluso Risk Management: Identifies risk and recommends and implements policies and procedures to mitigate the overall risk to CCUA and its employees. Department Leadership Transition We experienced a transition in leadership in the Risk and Safety Department this fiscal year. This transition /4 required an extended period of time as we searched for a highly qualified and experienced professional. J We are pleased to announce Mr. Stanley Jurewicz Tak joined the CCUA team in June 2023. • .,j Stanley brings a significant amount of professional f. ,`IE' A •I.- experience and expertise in Risk and Safety . � Management. In the short time Stanley has been with the CCUA team, he made valuable contributions toward standardizing contracts and • our insurance renewal. Susan Alexander,Ashley Taliaferro, Kim Richardson&Stan Jurewicz Our team completed an update to CCUA's Health and Safety Manual last fiscal year. Mr. Jurewicz reviewed the adopted Health and Safety Manual upon his arrival. Stanley initiated coordination with the other department leaders regarding existing safety training and management activities. He and the department leaders are developing a plan for specific focus areas within CCUA's operations to reinforce safe practices. This fiscal year, I directed the financial and engineering groups to begin developing standardized contract templates for inclusion in CCUA's developing Procurement Manual. Mr. Jurewicz is already engaged in this effort. Stanley's expertise in insurance, risk transfer, and risk exposure will significantly advance our contract standardization efforts. Evaluation of Insurance Requirements Complimenting the work Mr. Jurewicz supports with the contract standardization, our team recently brought to the Board of Supervisors a professional services agreement with E.W. Siver and Associates, Inc. (EWSA). Our team will use the expertise of EWSA to monitor the performance of existing brokers and insurers as well as assess and update any insurance requirements to appropriately balance risk transfer and risk management for our operations and large-scale Capital Improvement Program (CIP) projects. CCUA is experiencing perhaps the largest insurance rate increase in the organization's history. We budgeted a 67% increase in insurance expenses for FY2022/2023. The rise in insurance costs remains a key issue in the State of Florida, not just for CCUA. We anticipate the insurance market to remain challenging. To address the insurance challenges, Mr. Jurewicz directed CCUA's insurance broker, Brown & Brown, to approach multiple underwriters for CCUA's property insurance for the current renewal. These efforts remain ongoing. 16 Hurricane Season Preparation In preparation for hurricane season, Mr. Jurewicz initiated discussions with the Human Resources (HR), Finance, and Information Technology (IT) Departments to assess CCUA processes related to potential cost reimbursements from the Federal Emergency Management Agency (FEMA) in the event of a disaster. Properly aligning CCUA processes with FEMA naming conventions and reimbursement categories increases the likelihood and potential funds CCUA could be reimbursed. This effort also aligns with the recent update to the Emergency Pay Policy the Board of Supervisors approved in May 2023. Hazard Identification and Risk Assessment (HIRA) Last year, our team reported on a Hazard Identification and Risk Assessment (HIRA) project we initiated. We identified an update to the Board of Supervisors as a goal for the current fiscal year. Our team completed several facility inspections and safety observations during the current fiscal year. We see the HIRA project as an important element in continuing CCUA's embedded safety culture. We have not completed an update to the Board of Supervisors due to the period of time when we were seeking a new Risk and Safety Manager. As Mr. Jurewicz settles into his role at CCUA, we intend on returning to the HIRA project and providing the Board of Supervisors with an update next fiscal year. Lighthouse Ethics and Safety Hotline CCUA maintains an ethics and safety hotline for employees to anonymously report ethics and safety issues. The name of this system is the Lighthouse Ethics and Safety Hotline. We are proud to report that we received zero (0) reports this past year. We note operational and human resource managers largely practice an "open door" managerial style to encourage open communication. We continue to foster a corporate culture in which employees should be comfortable bringing difficult issues to management's attention. Our team understands not all employees would be comfortable raising concerns directly with either their supervisors or management. We openly state that employee concerns are important and that if someone sees something, they say something. Because our team desires to continue to foster good communication to address employee concerns, we intend to send at least two communications to all employees reminding them of the reporting resources they have access. File Scanning and Storage Reduction Project Our Risk and Safety Manager also serves as our Records Management Liaison Officer (RMLO). CCUA accumulated significant amounts of paper records over the years. Many of these paper records now exceed the required records retention timeframes. To address this issue, our team engaged an outside firm to assist with the evaluation of the records in storage, provide scanning services for records requiring retention, and dispose of records past their retention requirements. We see this effort improving access to files scanned into an electronic format as well as a significant reduction in the amount of storage space CCUA currently pays rent on. Legal Cases CCUA recently settled the legal case between BBI Construction Management v. Clay County Utility Authority regarding the Fleming Island Water Reclamation Facility Clarifier Number Four. The Bachara Construction Law firm performed exceptionally well, representing CCUA. While the settlement of this case was not what we anticipated, we see the information involved in this case as an important teaching tool for our team. We began preparing a post-mortem evaluation after the settlement of the case. Our team worked closely with our legal team at Bachara Construction Law to resolve the dispute with Beach Construction, DRMP, and William Smoot over clarifier number 3 at Spencer's Crossing Water Reclamation Facility (WRF). Again, the legal experts at the law firm performed exceptionally well in working toward an acceptable settlement for CCUA. We see this case as another opportunity to learn from the legal issues involved as well as CCUA's processes and decision-making at the time to improve how we operate today. Our team plans to hold a workshop with our internal engineering design, construction inspection services, procurement, risk management, and legal teams to discuss key elements of these two (2) projects and their disputes. Our team will take the lessons learned from the workshop to further improve CCUA standard documents, designs, processes, and dispute resolution to avoid or mitigate similar issues in the future. CCUA remains engaged in a single legal case as of the writing of this report. The remaining legal case is listed t �. below. • Andrew Leopard and Jimmy Wilson v. Clay •! County Utility Authority Our team remains committed to working a toward reasonable settlement settlement in this case. FY2023/2024 Goal(s): 1 . Provide the Board of Supervisors with an update regarding the HIRA project. 2. Complete the file scanning and storage reduction project. 3. Work to find a mediated settlement in the case of Andrew Leopard and Jimmy Wilson v. Clay County Utility Authority 18 Safety: Ensures CCUA facilities and employees operate in accordance with OSHA standards by allocating sufficient resources and modifying or establishing applicable policies and procedures. Our team considers safety the key element in everything our team does. We maintain safety as a foundational element in both our Vision and Mission Statements. The Executive Director, Senior Leadership Team, with the Risk and Safety Manager, leads CCUA's safety program that is expected to engage every employee. We expect safety to remain at the forefront of all CCUA employees' duties. We previously noted our team updated CCUA's Health and Safety Manual (HSM) last fiscal year. Our team of supervisors plays important roles in CCUA's safety efforts. CCUA's HSM places important responsibilities to implement, execute, and monitor the safety practices stated in the manual. Our team's safety performance and evaluation of safety incidents are reviewed quarterly by CCUA's Safety Committee. CCUA has maintained a Safety Committee for many years. The Safety Committee is chaired by the Risk and Safety Manager. The Executive Director, Senior Leadership Team, and key department leaders comprise the Safety Committee. The Safety Committee evaluates safety incidents and discusses corrective actions. This committee also discusses safe practices, Personal Protective Equipment (PPE), equipment upgrades, or other safety-related issues to either maintain or improve safe operations. Our team looks at HSM and the Safety Committee as elements of an overall safety striving to continuously improve safe operations. To improve overall safety within the organization, we must be willing to improve the processes within and around the HSM and the Safety Committee. We monitor the Recordable Incident Rate (RIR) and the Experience Modification Factor (Experience Mod) as two high level safety metrics. While each metric may have some volatility from year to year for an organization CCUA's size, these metrics do provide an excellent indicator of safety-related performance over time. Recordable Incident Rate The RIR is an Occupational Safety and Health Administration (OSHA) standard calculation to compare the safety performance of an organization against a national average. The RIR estimates the number of employees per 100 full-time employees who have been involved in an OSHA-recordable injury or illness. In FY2022/2023, CCUA experienced one (1 ) claim that met OSHA's definition of reportable. CCUA RIR for FY 2022/2023 calculated to 0.6. The industry average for all industries, private and public, is 2.9; the industry average for local government water and sewage utilities is 4.9, which indicates our work is relatively high risk. 19 RIR per year 3 2.5 2 E 1 .5 1 0.5 ■ 0 2020 2021 2022 Year Experience MOD Factor Experience Mod is a standard method promulgated by the National Council on Compensation Insurance using workers' compensation claims data to compare organization performance against similar entities. Experience Mods below 1 .0 indicate above-average performance and result in a credit to premiums, while an Experience Mod above 1 .0 indicates below-average performance. Experience Mod is a lagging measure in that the measure is based on data for three (3) years before the most recent past period (three years ending 10/1/2021 ). Nonetheless, over time it offers a relatively robust measure of performance that accounts for industry-specific variations. MOD Factor per year 1 .05 1 .00 0.95 U LL O 0.90 0 0 0.85 0.80 0.75 2020 2021 2022 We will point out the increase in the MOD Factor in 2022 relates to a single CCUA employee who was roughly 100 feet off the road and parked when struck by a dump truck that blew a tire and veered off the road. This event led to a Worker's 20 Compensation claim and other issues that were not created by CCUA. The employee involved in this terrible accident remains an integral part of the CCUA team. FY2023/2024 Goal(s): 1 . Maintain a MOD Factor at or below 1 .0. 2. Maintain an RIR at or below 2.9. Administration: Develops an overall strategic plan and ensures the CCUA Board of Supervisors remains adequately informed on information about the overall health and performance of the organization. Strategic Plan Our team defined the delivery of a Strategic Plan as a goal for this fiscal year. We continue to advance this effort. While we made decisions to allocate resources to other efforts in the fiscal year, we continued to advance this effort. As a reminder to the Board of Supervisors, the CCUA and CDM Smith teams used the Effective Utility Management (EUM) guide from the Environmental Protection Agency (EPA), American Water Works Association (AWWA), Water Environment Federation (WEF), and the Water Environment and Reuse Foundation (WERF) to name a few contributing organizations. The EUM is an industry-standard guide for effective planning, operations, and management of utilities. We completed Phase I of the Strategic Plan in February 2022, as previously reported. Our teams began working on Phase II of the Strategic Plan in July 2022. From the start of Phase II through this fiscal year, we completed workshops with CCUA's management in the areas listed below. • Capital Improvement Program (CIP) zt.4 o Enterprise Asset Management (EAM) o Geographic Information Systems (GIS) INEIVerfiA o Engineering Design Standards E `� o Integrated Water Resource Planning • Information Technology Systems • Customer Engagement o Organization Branding Effective Utility Management • Workforce Development A Primer for Water and wastewater Utilhies • Financial o Inventory Management o Procurement NACWnyNy •• • Quality Control _.._ • Operations o EAM o Risk Management • Regulatory Compliance Our team scheduled the workshops monthly. We were forced to adapt our planned schedule due to Hurricane Ian in the fall and some conflicts with the launching of the Enterprise Resource Platforms (ERP) project earlier this year. While we made decisions related to competing priorities, our team continued to progress on the very important Strategic Plan. WM CCUA and the CDM Smith teams began drafting the Strategic Plan document. We scheduled a plan review workshop for August 6, 2023. Our teams also scheduled a scheduling a prioritization workshop for August 11 , 2023. These two workshops will continue to advance the drafting of the Strategic Plan document. We will continue to develop the Strategic Plan into FY2023/2024. With that development, we intend to present the Strategic Plan to the Board of Supervisors for consideration and discussion in the upcoming fiscal year. 0 0 0 Ono ii, /� N\ I /,'l lq,trotr /*-0 0 Service Community Accountability Sustainability ommitment Provide long term sustainable value to our customers by conserving and protecting natural resources while providing clean, safe, and economical water, wastewater, and reclaimed water services. Integrated Water Resource Planning (IWRP) and Demand Side Management (DSM) Programs Our team discussed the IWRP completed last year and our intention to bring DSM program proposals to the Board of Supervisors in the current fiscal year. Significant CCUA resources have been directed to the ERP project. The ERP must be complete to successfully launch any customer DSM effort. While we have engaged in discussions with the St. Johns River Water Management District (SJRWMD) and staff of the Clay County Board of County Commissions (BCC) regarding changes in Clay County landscape and irrigation ordinances, we have not made significant strides in advancing DSM proposals. Another consideration in developing DSM programs will be funding. We anticipate any DSM program from CCUA to use some form of grant funding from the State of Florida. Grant funding would alleviate the full funding of any such program from CCUA's customers. We decided to direct resources to pursue funding for two (2) of CCUA's significant projects, the Peter's Creek Water Reclamation Facility (WRF) and the Swimming Pen Creek Water Main Interconnection, instead of pursuing funding for a DSM program. El. Rate Study This past fiscal year, we made significant progress with the development of the Rate Study. The CCUA and CDM Smith teams provided two (2) presentations to the Board of Supervisors regarding the development of a potential policy change in the use of the tiered rate structure among customer classes. The focal point of the policy change would center on the Board of Supervisors' concern on equity in the rates, as we understand as the cost of water (dollar per gallon) is the same whether a residential or commercial customer. Currently, CCUA uses a tiered rate structure as required in the Consumptive Use Permit (CUP) for residential customers to encourage water conservation. CCUA commercial customers are billed at a single flat rate. The reason for this structure centers on historically, over 90% of CCUA customers were residential customer accounts. A single flat rate for commercial business customers would provide some small incentive to encourage local business. The completion of the Florida Department of Transportation's (FDOT) First Coast Expressway (FCE) will encourage a rapid expansion of homes and commercial businesses served by CCUA. Our team continues to coordinate with key stakeholders such as Clay County and the Clay Florida Economic Development Corporation (EDC) regarding significant tracts of land anticipated for commercial and industrial uses. Based on these coordination efforts, we anticipate the number of commercial and industrial customers served by CCUA to grow. The CCUA team received a draft Rate Study by CDM Smith in late June 2023. Our team is currently reviewing the document and the recommendations within the Rate Study. We anticipate providing the Board of Supervisors with a copy of the final Rate Study when the staff's comments are addressed. Staff will schedule a discussion on the Rate Study as an agenda item during a regularly scheduled Board of Supervisors meeting in the upcoming fiscal year. Biennial Report CCUA's Bond Resolution requires a Biennial Report to be prepared by an outside engineering firm. The purpose of the Biennial Report centers on CCUA's efforts to sufficiently invest in the operation and maintenance of the utility system. Our team recently brought the engagement of the professionals at Kimley-Horn and Associates, Inc. (KHA) to the Board of Supervisors for approval. We will work with the KHA team to prepare the Biennial Report. We anticipate presenting the Biennial Report to the Board of Supervisors in early 2024. FY2023/2024 Goal(s): 1 . Complete and present a Strategic Plan for the Board of Supervisors review and consideration. 2. Complete and present a Rate Study for the Board of Supervisors review and consideration. 3. Complete and present the Biennial Report. 24 Human Resources: Ensures an environment, which encourages employee retention, development, and equitable compensation, and communicates in a way that promotes a positive and cooperative organizational culture. We discussed in previous reports the importance of recruiting, training, developing, and retaining a highly trained professional staff as essential to CCUA's mission. We continue to make progress with staff training and development. We continue to work on developing avenues of communication. While we see progress, we do see the need for continued development in some areas. Employee Communication Our team continues to work on ways to effectively communicate throughout the organization. We maintain a monthly meeting between the Senior Leadership Team (SLT) and the department leaders. This meeting has transitioned from a discussion on necessary dependencies between departments to upcoming activities and resource needs. We see this monthly leadership meeting continuing to develop and adjust — based on the business needs of the t ' Ili- °1 organization. 1-\.-t = * ;, *. We continue to use the monthly _;� newsletter, The Pipeline, as a means of _ communication with staff. The ., A•_,„iii _ , k - \ ` feedback we receive from staff lw Ai indicates staff values and appreciates Department Leadership Team meeting the monthly newsletters. While we continue to work on communication within * , „V, the organization, we observed breakdowns in *. * p_ •QZ� communication as you move from leadership ..** ' .1,. .'a positions to entry-level positions. These —'- „` -l'. communication issues are shown in the annual UPCOMING Executive Director's Message employee engagement survey. The survey results 11"Tti ..awrrrw.ar�.aa..ab b"r"..,....ar-.r..n,�w ^�iFgM+a Fon(rM b"F M M�acn�.na.mY M b�.. .lb.M •worry Mw aFw wM.waat a..p Fw.yuw indicate that 28% of employees do not think CCUA �`" "'"`°"""""`"" "'""°"'"'b""�'""' ,w.Fwraa.bw ;P.,w.��ba,...,F"b.a..�aF.r.w..a an✓µ s.b.a w Is rwar yrM.q mar..ia.vs wa air keeps employees well informed regarding issues that r 7-E°7°-°�'�' -�°.a.r=:=i, w,....wo.. w a affect employees. We understand these survey results ""�'"" ,,,,,:""��. .,�w...„.F.. ro F. will never be 0%, but we do see growth opportunities. w�w ..°. +.y.n wR.^..w+r°....,.F.b•am+w qn kJnaien rF maMara wr Mnn<ro.aW.O^aaF.Manananw.r.mrna.r.brarrp~• Fvo.mn m nW.ym..n W..Yba VYgnlw na..Fn qw We have ideas regarding how to improve —...;... ..=;:. :� . .n= ar.= communication throughout the organization. These w ""`"�'°""� '" °�°n"' ....a.FmF�_...,r,., ideas range from an employee intranet page to share current information to using a portion of the safety _7...., meetings to communicate organizational information. ,,.—,.. ,,„ We will continue to look at and evaluate ideas to improve communication throughout the organization. EM Employee Retirement Plan Advisory Group We successfully launched the Employee Retirement Plan Advisory Group this year. This group meets quarterly with the SLT and CCUA's Retirement Plan fiduciary, SageView Financial Advisors. This advisory group of employees hears and sees the same information as the SLT. The entire team engages in questions and conversations regarding the retirement plan, the plan's performance, as well as any economic risks or concerns. Our intention with the Employee Retirement Plan Advisory Group focused on our ability to have members of staff represent the larger group of employees. Staff participating in the Employee Retirement Plan Advisory Group applied to be a part of the group. We indicated the staff participating in the group would serve for two (2) years. After an employee's two (2) year term, another interested employee would be selected to serve on the Employee Retirement Plan Advisory Group. Retirement Plan and Employee Benefits This fiscal year, our team, with the support of SageView Financial Advisors (SageView) led the transition of CCUA's retirement plan from Asensus to MissionSquare. CCUA's plan was with Asensus due to CCUA's former fiduciary and bookkeeper, BB&T, selling their retirement plan business. CCUA had no say in the retirement plan transitioning from BB&T to Asensus. Because of the transition as well as customer service concerns, we proposed, and the Board of Supervisors agreed to transition the retirement plan to a new bookkeeper. Our team supported SageView with advertising a Request for Proposals (RFP) for the retirement plan bookkeeping services. We received several very competitive proposals from companies highly qualified and experienced with public sector retirement plans. Our team recommended and the Board of Supervisors approved in March 2023 the engagement of Mission Square due to their low cost and excellent employee engagement resources. We completed the transition of CCUA's retirement plans to Mission Square in June 2023. Professional Development and Training We placed significant effort in the development and implementation of the Board- adopted Professional Development and Training Program (PDTP). Ashley Taliaferro leads this effort for CCUA as the Training and Development Coordinator. Ashley provided the planned update to the Board of Supervisors regarding the progress of the program this fiscal year. We consider the PDTP a success as we stated in the May 2023 briefing. 26 Our team would like to highlight below a few key success factors. C 1 • Over 85% participation of eligible employees • _ -- • Ten (10) new licenses from the State of Florida 1 • Three (3) promotions w ; — • 91% of staff are completing the program within the defined timelines a We consider the PDTP a very important element in the development and training of staff for future 1 . f.. challenges, succession planning, and retention of - - � qualified competent people. Given the success of the PDTP with the positions originally defined in the T." program, we intend to request authorization to expand the program to other positions that require Jason McClain,Bryan Nall the development of technical skills and competencies. We budgeted for the expansion of the program in FY 2023/2024. We listed the positions we will seek authorization from the Board of Supervisors to add to the program next fiscal year. • Field Service Technician • Field Service Supervisor • Utility Locate Technician • Sewer Inspection Technician • Water / Wastewater Mechanics • Electricians The CCUA team successfully completed 5,167 hours of training this fiscal year. We identified maintaining staff training hours per employee at or above the National Industry Median as published by the American Water Works Association (AWWA) as a goal for this year. We provided below a breakdown of CCUA staff training hours. Our staff completed roughly 27.6 hours of training per employee compared to the published AWWA median of 12.2 (AWWA Utility Benchmarking 2022 with Data from 2021 ). Our staff successfully met this training goal. • Safety Related: 2,414 • General Development: 1 ,873 • Technical: 880 High School Internship Program This past year was our first full year with the revitalized High School Internship Program the Board of Supervisors approved in May 2022. We hired four (4) high school interns through our collaborative effort with the Clay County School District (CCSD). These high school interns served in the Water Treatment, Wastewater Treatment, and GIS Departments. All these high school interns did a great job. We are very pleased to WM report all four (4) high school interns were offered full-time positions with CCUA after their graduation. We continue to see the High School Internship Program playing a vital role in developing our future workforce. With that basis, we included, per the approved program, five (5) high school intern positions in the budget for FY 2023/2024. Our team also stated our intent to transition the two (2) interns serving in the Water and Wastewater Treatment Departments to full-time positions if they satisfactorily complete their internships. Alternative Work Schedules We continue to work with alternative work schedules in both the Water Treatment and the Distribution and Collection Departments. Staff within those departments responded positively to the alternative schedules. We are considering potential modifications to the schedules we have been using to address overtime and certain lessons learned. We are beginning to look at alternative work schedules for the Wastewater Treatment Department. Staff in the Wastewater Treatment Department provided feedback regarding difficulties balancing night and weekend shift requirements with their desired personal time. Due to the regulatory requirements to man the different facilities, we face a different set of challenges in creating reasonable and equitable shifts. With the increases we made in staffing levels within the department, we are approaching a point where the creation of alternative schedules could be possible in this department. We are considering an approach to incentivize staff for night and weekend shifts in the three operational departments of Water Treatment, Wastewater Treatment, and Distribution and Collection. We are looking at creating evening shifts to cover times with the highest after-hour callouts. While CCUA would potentially pay an incentive for night and weekend shifts, we would reduce the amount of overtime paid. Currently, CCUA provides a $0.25 per hour incentive to work a night or weekend shift in the Wastewater Department. We are evaluating the potential for proposing an increase to that incentive to between $1 to $2 per hour more for night and weekend shifts. Given the difference between an over-time multiplier in comparison with a night shift incentive, we would incentivize an eight (8) hour shift that would break even with five (5) hour overtime call-out financially, but we would end up accomplishing more work with the eight (8) hour shift. Wellness Program We remain committed to CCUA's wellness program. CCUA's Wellness Committee received another Gold Worksite Wellness Award for 2023. This latest award means CCUA received the Gold Award for eight (8) straight years. Congratulations to the entire team on the award. 28 Our team will host the annual employee Health Fair on August 31, 2023. We invite staff to visit the health fair so they can sign up for biometric screenings and receive current health information. In addition, vendors at the fair will provide staff with information on nutrition as well as physical and mental wellness. Our Wellness Committee includes Ashley Taliaferro, Lisa Christian, Tammy Spaid, Samantha Conner, Lauren Shupe, Marla Champion, Alicia Baker, and Victoria Quick. They advanced participation in the WellRight app. By participating, our staff accumulates points for different health-related activities. Once they accumulate a certain number of points, staff earn a specified number of Personal Time Off (PTO) hours. We continue to offer off-duty activities for our team to participate in. Linda Ortiz Figueroa leads a Wednesday night yoga practice in the boardroom. Victoria Quick organizes participation in local 5k events. The Wellness Committee has participated in a pet food & school supply drive this fiscal year. While we are active in working to engage staff in the Wellness Program, our team remains open to new and innovative ways to engage our staff in the area of health and wellness. Employee Retention Our team saw significant progress in improving the employee turnover rate. We are very pleased to report this year's 12-month rolling employee turnover rate at the end of July 2023 stands at 12.5%. Last year, we reported the 12-month employee turnover rate stood at 15.08% at the end of July 2022. Our employee turnover trends remain above AWWA's Utility Benchmarking for 2022 median of 10.6% for combined water and wastewater utilities. While we are making progress, we have more work to do in this area. Employee Turnover by Fiscal Year/Month 6 - - 2 5 n Q4 — — au 0 3 au ap 0 2 a in 0 III Ih ■ III lahll ii. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May June July Aug. Sept. Axis Title ■2020-2021 ■2021-2022 0 2022-2023 29 Looking further into the data, our team improved the selection process of candidates which resulted in a significant drop in the number of candidates departing during their probationary period. Last year, we reported seven (7) departures during their probationary period in the Wastewater Department alone. This year we experienced a total of four (4) employees across the entire organization departing during their probationary period. We remain concerned regarding turnover in the Wastewater Treatment Department. Over the last 12 months, we saw eight (8) members of the Wastewater Treatment Department leave the employment of CCUA. The General Superintendent for the Wastewater Treatment Department was one of the departing employees this fiscal year. We see leadership, communication, and teamwork as key issues we have been addressing within the Wastewater Treatment Department. We have been searching for a qualified and experienced leader for this department. During the search for a superintendent, our Chief Operations Officer, Darryl Muse has provided steady and consistent leadership with the support of the General Superintendent of Distribution and Collection, David Rawlins, and the General Superintendent of Water Treatment, Ross Bland. The Chief Operators of the Wastewater Treatment Department continue to develop as a collaborative team as we search for qualified individuals to lead this department. Our efforts are having a positive impact on reducing employee turnover to national trends. Our team remains committed to improving the hiring process to maintain the focus of hiring qualified and competent individuals for the positions they will serve in. We also consider maintaining key programs like the Professional Development and Training Program, alternative work schedules, and the Wellness Program as essential to recruiting and maintaining a professional workforce to serve the community in Clay County. FY 2023/2024 Goal(s): 1 . Maintain staff training hours per employee at or above the National Industry Median as published by AWWA. 2. Continue efforts to keep employee turnover near the National Industry Median as published by AWWA. 3. Continue reporting on the implementation and progress of the PDTP. 30 Regulatory Compliance: Ensures compliance with federal, state, and local jurisdictional agencies. Environmental Compliance Department The Environmental Compliance I' Department continues to grow with the A:°• addition of Victoria Quick as an G• . �� Environmental Scientist. Victoria brings her �i0 ^- ' ••O4 ., experience with drinking water sampling 11 O�D•;�/� _ 0 and inspections, as well as petroleum °''' `� t` storage tank knowledge from her time at yr ' • V the Department of Environmental 4 Protection. Victoria has taken great initiative in coordinating and completing several of the regular reporting duties -'r1 \ — ko) required by the Safe Drinking Water Act. Victoria has also worked alongside water Nick Smith,Victoria Quick,Barry Cole&Heather Webber operators in collecting compliance samples both from the distribution system and at the wells. Victoria has been training in Consumptive Use Permit compliance and was instrumental in researching laboratory requirements and developing an implementation plan for the laboratory. The pretreatment program continues to expand and improve under Nick Smith as Pretreatment Coordinator and Barry Cole as Pretreatment Inspector. CCUA currently has three (3) industrial users in the pretreatment program, all of whom comply with their CCUA-issued pretreatment permits. Nick works closely with each industrial user to ensure all understand their requirements to prevent slug discharges to the CCUA wastewater treatment plants. Nick also identified areas in which CCUA could improve the program and began work to implement changes. Barry conducted over 400 grease trap inspections in the past year and worked tirelessly to educate food service establishment (FSE) owners and operators on the new fats, oils, and grease (FOG) hauler requirements. Both Nick and Barry worked with local haulers to ensure compliance with the new requirements and to ensure Clay County FSEs are getting the best service possible. The Environmental Compliance Department continues to improve upon its three (3) primary functions, listed below. 1. Assist the Water and Wastewater Departments through onsite compliance assistance visits. 2. Develop and coordinate correspondence with regulatory agencies such as the Florida Department of Environment Protection (FDEP) and the St. Johns River Water Management District (SJRWMD). 3. Assist in identifying and correcting areas where CCUA's past practices were unknowingly out of compliance or marginally compliant. EM The Environmental Compliance Department strives to maintain compliance with environmental rules and regulations in all areas of CCUA operations. This is frequently accomplished through the submittal of reports. In FY 2022/2023, 56 required compliance reports, listed in Table 1 below, were timely submitted. We submit these reports in addition to the compliance sampling reports that are submitted monthly. Table 1: Environmental Compliance Reports 4 DMR-QA Study 42 Senate Bill 64 Plan Annual 2 Annual Reuse Reports Reports Update 4 Annual Disinfectant 24 Quarterly Disinfectant Statewide Annual BMAP Residual Reports Residuals Reports Project Report 8 EN-50s ERP Stormwater Inspection EPCRA Tier II Sara Title III Report Annual Report CUP 416 Annual Wetland Pretreatment Annual Report 2 Outfall Integrity Reports Report CUP 416 Major Ion Suite CUP 431 Major Ion Suite 4 EPA Biosolids Annual Report Report Summaries We consider preventing environmental incidents such as sanitary sewer overflows another top goal of the Environmental Compliance Department. Figure 1 shows the number of CCUA environmental incidents over the past four (4) fiscal years. Figure 1: Environmental Incidents Environmental Incidents 16 14 12 10 8 6 4 2 0 FY 2019/2020 FY 2020/2021 FY 2021/2022 FY 2022/2023* •Untreated Sewage •Reclaimed Discharge •Other MEM Figure 2 shows the cause of sanitary sewer overflows and reclaimed discharges over the past two (2) fiscal years. Figure 2: SSO Causes SSO Causes 14 12 10 8 6 4 2 0 Contractor/3rd Party Equipment Failure Other •FY 2021/2022 •FY 2022/2023* The overall number of incidents decreased slightly over the past fiscal year. Third-party contractors continue to have a large impact, being responsible for seven (7) of the eighteen (18) incidents this fiscal year. We consider an important fact to know is that CCUA treated 1 ,650,630,000 gallons of wastewater between October 1 , 2022, and May 31 , 2023. Only 122,930 gallons, or 0.0007%, of wastewater did not reach its permitted disposal destination. Of those 122,930 gallons, over 90% was reclaimed water, which has a significantly smaller environmental impact than raw sewage. Regulatory agencies evaluate violations based on the type and severity of the violation. For internal purposes of tracking, environmental compliance violations are violations documented in writing as such by a regulatory agency and that require a response or corrective action to return to compliance. There were eight (8) such violations in FY 2022/2023, as shown in Table 2 below. Table 2: Violations Spencer's Crossing WWTF collection system - sanitary sewer overflow Peters Creek WWTF - groundwater exceedances Fleming Island Regional WRF collection system - sanitary sewer overflow Miller Street WWTF collection system - sanitary sewer overflow Fleming Island Regional WRF collection system - sanitary sewer overflow Peters Creek WWTF collection system - sanitary sewer overflow Spencer's Crossing WWTF reclaimed system - unauthorized discharge Fleming Island Regional WRF - biosolids monitoring MIE While we have designated these events as violations, CCUA has not been subject to a regulatory enforcement action this fiscal year. We have received four (4) Compliance Assistance Offer Letters and three (3) Warning Letters from the FDEP, and one Notice of Noncompliance from the EPA for the events listed above. We responded in writing to the letters as requested. To date, we have not received any other correspondence from the FDEP or EPA on those issues. The number of violations has increased from last fiscal year, partially due to the number of sanitary sewer overflows caused by third-party contractors. CCUA continues to work through the State's 811 system requiring contractors to submit locate requests and use the information we provide to prevent striking CCUA infrastructure. CCUA also sends a Notice of Potential Claim to contractors that cause overflows to discourage careless drilling on future projects and to decrease the number of third-party contractor-caused overflows. Clay County Fairgrounds' impact on the Peters Creek Water Reclamation Facility (WRF) The Clay County Fair Association hosts the annual Clay County Fair in late March through early April each year. This year roughly a week after the Fair, we received a large amount of industrial cleaner at the existing Peters Creek WRF. Our team conducted a search of the area and found a large hose at a CCUA manhole at the Clay County Fairgrounds. We believe a vendor for the Clay County Fair emptied their tanker(s) full of cleaning wastewater into the manhole. None of the Clay County Fair vendors accepted responsibility. The high dose of industrial cleaner received at the facility destroyed the biological activity within the treatment system. We experienced several weeks where the Peters Creek WRF could not provide treatment to the wastewater flows moving through the facility. Our team worked to clear the facility and reseed the treatment system with activated sludge from the Mid-Clay WRF. We communicated these issues with both Clay County and FDEP staff. We will look to add the Clay County Fairgrounds to the Industrial Pretreatment Program to avoid these issues in the future. Database and Laboratory The Environmental Compliance Department continues to develop plans for a water and wastewater database and an on-site microbiology laboratory. We spent time this past fiscal year advancing the planning elements of both projects. Based upon the efforts so far, we placed a higher priority on the sampling database over the laboratory. CCUA must coordinate, take, process with a third-party laboratory, and report thousands of samples each year to comply with our operational permits. CCUA historically used paper processes with a recent movement to PDF files to document the sampling efforts and reports. Our team identified an important need to develop 34 , and implement a database for efficient use and reporting. We evaluated I I 1111 la several database platforms over the past year. Due to limitations on available staff resources, we will resume this effort •- once we complete the implementation •- of the ERP Project. �-� Our team spent time this past year evaluating the development of an in- - c house laboratory serving CCUA's needs. We identified several elements we need to evaluate further before proceeding with implementation of a laboratory program. This first element centers on the up-front capital costs. The second element focuses on the staffing needs and the qualification needed to operate a certified laboratory. Both elements contribute to a negative Net Present Value (NPV) in the business case analysis at this time. There remain several regulatory considerations under development that will influence the business case in the future. The first consideration centers on the timing of population growth in Clay County. The second consideration we continue to track focuses on FDEP's rule development for potable reclaimed water. The last consideration we are tracking are regulations involving Contaminates of Emerging Concern (CECs). All these considerations will influence the business case for an inhouse laboratory versus outsourcing these services. We will continue to evaluate the potential for an inhouse laboratory to provide a positive financial benefit to our customers in the services we provide. Standard Operating Procedures The Environmental Compliance Department also continues to develop its Standard Operating Procedures (SOPs). Over the past year, five (5) draft SOPs have been created. A continuing department goal for FY 2023/2024 is to identify opportunities to increase efficiencies, decrease costs, and improve compliance with environmental regulations, and capture those changes in updated SOPs. The Environmental Compliance Department will continue its compliance coordination efforts in the coming fiscal year with two (2) additional substantial projects. First, six (6) of our eight (8) wastewater treatment plants operating permits are due for renewal. The Environmental Compliance Department coordinates these efforts with the Wastewater and Engineering Departments to ensure each of the six (6) renewals is submitted to the FDEP as a complete package in a timely manner. Second, the Environmental Compliance Department serves as the point of contact for the Lead and Copper Revised Rule (LCRR) expert. The LCRR expert will aid in the implementation of the new requirements, develop a strategy to reduce the number of lead status ME unknown' service lines before EPA's October 2024 deadline and coordinate of CCUA staff involved in the program. Consumptive Use Permit (CUP) Renewal We presented to the Board of Supervisors in April on the elements and challenges surrounding CCUA's CUP renewal. Our existing CUP expires on December 31 , 2025. Based upon CCUA's financial participation in the St. Johns River Water Management District's (SJRWMD) Black Creek Water Resource Development Project (Black Creek Project), we planned on an early renewal of the CUP to align with this project and CCUA's other integrated water resource, service availability, and financial planning efforts. Our team with a technical and legal support team, filed CCUA's CUP renewal application on June 2, 2023. We communicated with the jurisdictional agencies regarding our application prior to submission. Our renewal application remained consistent with the 24 Million Gallons Per Day (MGD) water supply allocation with a standard 20-year permit duration. As previously reported, CCUA's CUP renewal application remains consistent with CCUA's financial participation agreement with the SJRWMD for the Black Creek Project. We received the first Request of Additional Information (RAI) at the end of June 2023. Our technical and legal teams are working on the response to the RAI. The biggest issue we see related to the CUP renewal remains the Lower Santa Fe and Ichetucknee Rivers and Springs (LSFIRS) Minimum Flows and Levels (MFLs). We understand from our review of model information CCUA would need to eliminate most groundwater withdraws to comply with the regulation. We have looked at the LSFIRS in multiple ways and do not see an economical way for CCUA to comply with this regulation in CCUA's service area. Our team, along with the experts at CDM Smith completed a conceptual evaluation of CCUA eliminating all groundwater withdraws over a 50-year planning horizon to comply with the MFL regulations. This conceptual evaluation revealed that CCUA still needed a major water supply input due to the diminishing return flows from potable reclaimed water and the highly variable and intermittent flows from stormwater runoff. From this conceptual evaluation, the two (2) major water inputs available to CCUA are either the Floridan Aquifer or the St. Johns River. If accessing the St. Johns River was considered viable, the conceptual evaluation provided a potential cost of $1 billion in capital infrastructure to construct the necessary intakes, pipelines, reservoirs, and treatment systems. The conceptual evaluation provided a further forecast a total of roughly 150,000 customer accounts over that 50-year planning horizon. We do not see this conceptual evaluation as being reasonable or financially feasible. 36 Based upon the technical analysis and conceptual evaluations of the CCUA team with the support of our technical experts, we see participating in regional water resource development projects as the most cost-effective way to address MFL liabilities determined by the state agencies. We also see the existing agreement between CCUA and the SJRWMD for the Black Creek Project as a model for participation in future regional water resource development projects. °EPARt4i4c. To support this idea, the CCUA team-initiated discussions with ° representatives of the four major utilities in north Florida, CCUA, JEA, Gainesville Regional Utilities 16 tiNsJ?I�.ct o (GRU), and the St. Johns County Utility Department 00 �c, (SJCUD), along with SJRWMD, Suwanee River Water • y ' l'MFNiAL � Management District (SRWMD), and the FDEP. We I held the initial discussion between CCUA, JEA, GRU, q�� w,$ SJCUD, SJRWMD, SRWMD, and FDEP at CCUA's 9ti4' offices on April 7, 2023. The representative of each AGEMEI4C entity agreed that a regional integrated plan was needed. Our team agreed to initiate the initial steps to develop such a ANAGEMEN't regional integrated plan. The idea of this plan centers on identifying available water resources, potential regional projects to link and integrate those water resources with environmental needs. Such integrated projects would allow state agencies such as the SJRWMD, SRWMD, and FDEP to move water resources and sustainably manage environmental systems for the betterment of the entire north Florida region. We are currently working on the scope of services and Memorandum of Agreement (MOA) between CCUA, JEA, GRU, SJCUD, SJRWMD, SRWMD, and FDEP to get this effort started. Participation in Regulation Development Our team remains engaged in regulation development on multiple fronts. We discussed environmental issues related to CCUA's CUP in the proceeding section. In addition, we actively participate in regulation development workshops and requested comment periods. Some of our focus areas include Potable Reclaimed Water, Septic to Sewer Conversions, and PFAS/PFOS. CCUA continues to invest in a Potable Reclaimed Water Pilot Project being constructed at our Mid-Clay facility. FDEP began rule development to update both potable and wastewater regulations to account for potable reclaimed water considerations. The regulations FDEP develops will impact the licensure level of the operators who maintain these types of facilities. FDEP rules will also govern the required sampling regiments for these facilities. Our aim in participating with FDEP and other stakeholders' centers on aiding the effort to develop rules that protect public health and safety reliably in an efficient and cost-effective manner. En The State Legislature and FDEP continue to evaluate the use of septic tanks in the state. We engaged in this effort through one septic-to-sewer conversion project. CCUA's septic to sewer conversion project transitioned roughly 80 homes to our central wastewater collection and transmission system. These homes are now being treated through CCUA's Miller Street Wastewater Reclamation Facility (WRF). Converting these homes to CCUA's utility systems removes nutrient loads going into Doctors Lake contributing to harmful blue-green algae blooms. We shared CCUA's experience with the FDEP and State Legislators to support reasonable legislation aimed at good public policy. One of the biggest issues rising in the water and D srAT wastewater industry involves perfluorochemicals • ‘'�cE J 44, (PFAS/PFOS) also known as "Forever Chemicals." These a� 7a ch. chemicals are widely used in many products due to u, their desirable characteristics. The Environmental 62 iia Protection Agency (EPA) issued guidance and began SF moo o� developing regulations for these chemicals. yT4t PRC'1 CCUA does not use any of these chemicals in our processes. We have tested the drinking water during the Unregulated Contaminate Monitoring Rule (UCMR) testing. We have not found any of the Forever Chemicals we tested for in the drinking water supply from the Floridan Aquifer. However, we anticipate CCUA receives these chemicals in the wastewater streams from our customers. Our team remains active with the Florida Water Environment Association (FWEA) Utility Council on this issue. We have spoken in support of legislation that would exempt water and wastewater utilities from regulations aimed at cleaning up the forever chemicals. We support the EPA's long-standing precedence that manufacturers and polluters releasing the forever chemicals to the environment should be responsible for clean- up, not our customers in their water and wastewater rates. FY2023/2024 Goal(s): 1 . Continue actively identifying, mitigating, and addressing potential regulatory compliance issues to achieve no adverse regulatory actions. 2. Continue engagement with the SJRWMD regarding CCUA's submitted CUP renewal application. 3. Continue to actively engage with the SJRWMD, SRWMD, and FDEP on the LSFIRS MFLs. 4. Reduce violations related to equipment CCUA operates and maintains. 5. Present plan for implementation of a sampling database in FY 2024/2025. 6. Continue development of Environmental Compliance SOPs. 7. Continue to remain engaged with regulatory rule development. 38 Financial Performance: Prepares a balanced budget to provide services at a level directed by the Board of Supervisors, ensuring actions and decisions reflect an appropriate level of responsibility for financial planning, performance, and accountability. CCUA continues to maintain a healthy financial position. We provide the Board of Supervisors with monthly financial reports along with updates on financial KPIs on a quarterly basis. We continue to forecast a period of rapid expansion of CCUA's systems serving Clay County's growing population. "` ' In preparation for the rapid system 11' , : F expansion, we have continued to invest in the Capital Improvement Program (CIP), the ERP Project, and staff PDTP. f'' �' While we are making significant investments in these areas,we reported on the current growth of accounts ranging Jeff Wesselman,Karen Osborne,Tammy Spaid&Cara Clark from a low of 44 in November 2022 to a high of 276 in February 2023. We reported our rolling twelve-month total from July 2022 to June 2023 at 1 ,324 new customer accounts. With the opening of the Florida Department of Transportation's (FDOT) First Coast Expressway in 2025, we expect the growth in new customer accounts to increase dramatically. CCUA historical data shows growth of between 2,500 to over 3,400 per year during 2004 through 2007. We think comparable growth numbers in new accounts are realistic after 2025. Given the investments we are making in advance of the significant system expansion, we continue to actively monitor cash flows. Our efforts took on new emphasis with the price escalations we experienced on the CIP projects over the past fiscal year. We presented an updated CIP budget in March 2023 due to the financial impact of the Peters Creek Water Reclamation Facility (WRF) project. In last year's annual report, we indicated a need for additional debt in roughly eighteen (18) to twenty-four (24) months from last August. The price escalations and timing of certain CIP projects were the determining factors in the $75 million additional financing the Board of Supervisors approved in June 2023. We regularly report on CCUA's operating ratio. This ratio serves as means to view whether we are operating efficiently and within the planned budgets. Our team budgeted for an operating ratio of 71 .5% for the current fiscal year. As of the May financial reports, we are pleased to report our operating ratio stands a 68%for this fiscal year. Looking forward to the next fiscal year, we budgeted for an operating ratio of 75%. We will work to maintain this operating ratio established in the budget approved by the Board of Supervisors. 39 We regularly report to the Board of Supervisors a current ratio over 4.0. An accepted industry standard current ratio is 2.0. We also reported to the Board we expected the current ratio to trend downward to the industry standard due to the increased spending on CIP projects and the decrease in available cash. We are observing what we expected with the current ratio currently standing at 3.54 as of the May financial reports. We remain in a very good position with a very healthy current ratio. We currently reported $58 million of undesignated cash on hand as of May 2023. This calculates to 533 days of cash-on-hand when we account for daily operating expenses. We compare this number against the American Water Works Association (AWWA) 2022 Utility Benchmarking Survey (2021 data) of a national median of 455 days of cash-on-hand. CCUA stands 17% above the industry median benchmark. Like the current ratio discussed above, we see this ratio trending to the industry median. We will balance the drawdown in available cash with draws on the Board of Supervisors approved financing to maintain healthy financial ratios. Our team recently reported that CCUA's total liabilities stood at $96.8 million at the end of May 2023. CCUA's total assets also stood at nearly $419 million for the same period. Based on these numbers, CCUA maintains a debt ratio of 23%. The AWWA 2022 Utility Benchmark is a median of 40%. We will see an increase in the debt ratio with the CIP project expenditures and additional Board approved financing. We plan to maintain the debt ratio within the AWWA Utility Benchmark. Last year, we indicated our intention to bring to the Board of Supervisors guidance on potential financial management policies. We started this effort in June 2023 through the presentation of our financial consultant, PFM Financial Advisors, LLC. We intend to advance this effort in FY2023/2024 with a presentation of a formal Financial Management Policy for the Board of Supervisors to consider adopting. FY2023/2024 Goal(s): 1 . Maintain our Operating Ratio within the planned budget ratio. 2. Maintain our Current Ratio at 2.0 or better. 3. Maintain our Debt Ratio within the planned budget ratio. 4. Present financial management policies for consideration and approval by the Board of Supervisors. 40 Operational Performance:Ensures adequate forecasting, planning, maintenance, and management to provide continuous utility service with minimal service interruptions and prepare to expand and provide services consistent with the community's growth. Enterprise Resource Platforms (ERP) Project Our team initiated and continues to progress with the ERP project. Without a doubt, we consider this project perhaps the biggest and most transformational project we will undertake for a generation. We consider this project transformational because the systems being implemented empower our customers and staff with real-time data and analysis. We are aligning processes and procedures consistent with the industry standards these systems use. These systems will provide actionable information for more efficient decision-making. In last year's Annual Report, we anticipated engaging professionals and selecting platforms. We are now working toward the mid-point of the project schedule, meaning we are exceeding our stated goal on this transformational project. We asked Karen Osborne, our Assistant Chief Financial Officer, to serve as our project manager for this transformational project. Karen 0 COLLABORATIVE has the expertise in both business management SOLUTIONS and processes to make this project successful. A Cognizant Company We are happy to report the project continues to meet anticipated schedules, deliveries, and milestones. We provided project status reports in the appendix of this report. The Board of Supervisors approved the engagement of the professionals at Collaborative Solutions to serve as our project implementation and integration experts in January 2023. The professionals at Collaborative Solutions possess extensive experience implementing and integrating Workday solutions. In addition, the SpryPoint implementation team has extensive experience with both Collaborative Solutions and Workday. We remain very confident we have the appropriate team of professionals and experts for a successful implementation and integration project. We will be replacing CCUA's custom-built and maintained Customer Information System (CIS) using FileMaker with an industry-leading platform using SpryPoint. CCUA's CIS will go from heavily dependent on human processes and in- house programming to highly automated with professional support. We anticipate the highly automated S o int features within SpryPoint will lead to greater customer and employee satisfaction. These services include customer engagement with customer self-service, water consumption date, and alerts & notification. On our employee side, we will be able to communicate across all departments via SpryPoint Mobile Field Services and Backflow processes. 41 InvoiceCloud will provide an updated and modern payment processing platform. Our team will integrate InvoiceClund directly with InvoiceCloudT) SpryPoint for a seamless customer experience by increasing the number of payment options and payment methods as well as providing multiple options for customers to choose how they receive their bills and make payments. We note here our customers have repeatedly commented on their desire for a more intuitive and easier user experience. Customer comments included a desire for ease in setting up services, changing information, payment options, etc. CCUA's implementations of the ERPs systems of SpryPoint and InvoiceCloud will go a long way in meeting those desired customer services. Our team selected Workday to provide a solid cloud-based solution for Financial Management, Human Capital Management, and Operational Planning. Workday will provide standardized workday. automated processes with standardized reporting. Workday will improve the employee experience with greater self- service options and the elimination of paper- based processes. Workday will be integrated with our Capital Improvement Program (CIP) to improve the financial management of those projects. Finally, Workday will integrate our developing Procurement and Inventory Management Systems for greater operational efficiency and visibility to management. We initiated the internal development of a communication plan for our customers and stakeholders regarding the upcoming changes with the implementation of the ERP systems. Because our customers and stakeholders will be seeing new ways of receiving the bills, account information, and data, we will plan an active and sustained communications plan for several months pre- and post to the go-live date. We will be providing the Board of Supervisors briefings regarding this communication plan seeking Board input and approval prior to launching those communication plans. As previously noted, we are approaching the mid-point of the project. We provided project status reports in the appendix of this report. The current scheduled go-live date for the ERP remains March 24, 2024. 42 Information Systems and Technology (IS/IT) During the past fiscal year, we made the strategic decision to segregate the IS/IT systems from the Operations Technology (OT). The IS/IT Department will remain responsible for the enterprise systems that include the systems and data with the ERP Project. In addition to the enterprise systems, the IT PI 11.nhilYa. Department will lead a collaborative effort on CCUA's cybersecurity systems. s ` This year we saw a transition in the leadership of ti n� ta t� the IT Department. We welcomed George I o Cavenas to the CCUA team as the IT Manager. n George brings a great deal of IT and business Matt Pence,Andrew Robertson,Jonelle Cramer, experience with him to lead this department. We Brandon Fields,Katie Trice& look forward to seeing George's leadership George Cavenas develop the IT Department as we transition information systems through the ERP Project. The implementation and integration of the ERP systems require the full-time commitment of two (2) of the five (5) full-time members of the IT team. Beyond the IT team's support for the implementation and integration of the ERP Project, the IT team engaged Guidepoint Security to evaluate and recommend a roadmap to enhance CCUA's cybersecurity posture. �pF'VI. .� Guidepoint's initial findings on CCUA's 42-� ' t% cybersecurity posture were "Non-Existent" and at "Initial" levels of maturity. Guidepoint CVBERSECURITV recommended that CCUA should strive to rn FRAMEWORK achieve a "Managed" status across all 4 VERSION 1.1 National Institute of Standards and O �O Technology's (NIST) Cyber Security Framework 20 Q (CSF) Functions. To achieve this objective, CCUA will need to address the need for DETECV Information Security Policies, Procedures, and Standards. In addition, Guidepoint https://www.nist.gov/news- recommended the addition of a Cybersecurity events/news/201 8/04/nist-releases-version-1 1-its- Specialist to manage the challenge and level popular-cybersecurity-framework of effort for managing risks associated with business and cybersecurity risks. We budgeted and the Board of Supervisors approved a Cybersecurity Specialist for Fiscal Year 2023/2024. In moving forward next year, the IT Manager and the Cybersecurity Specialist will work toward additional Guidepoint recommendations that include maturing the cybersecurity program, aligned with the NIST CSF, in a multi- phased approach that starts with several foundational activities. Our team will follow 43 this initial effort with several tactical projects. Our IT and OT professionals will develop all these efforts into an overarching Security Program. Our approach will provide a progressive maturing of the cybersecurity program that will manage risk within the organization, with external partners, and preparedness to address security and privacy compliance and regulation. Key objectives for the IT Manager and 4 the Cybersecurity Specialist next fiscal American Water Works year include identifying and proposing several policies to establish and guide security efforts. The IT team received ro »> 0 a initial policy drafts from Guidepoint. The °-100 IT team will vet and prepare these 0 o . policies for presentation and ° consideration by CCUA management , O • and the Board of Supervisors next fiscal II tot year. Upon approval of the policies by 0 management and the Board of Supervisors, the IT team would begin implementation of the policies, controls, and supporting documentation. WATER SECTOR CYBERSECURITY RISK MANAGEMENT GUIDANCE Operations Technology (OT) / Supervisory Controls and Data Acquisition (SCADA) John McCleary leads the OT / SCADA team. John joined the CCUA team in January 2022. Since joining the team, he endeavored to develop an overall master plan for the OT / SCADA systems with foundational support evaluations and inventory contracts supporting CCUA's operations We aim to upgrade CCUA's OT systems with the implementation of a SCADA system across CCUA's water and wastewater treatment facilities as well as our pump stations and other infrastructure. OT systems differ from IT systems in that the processes they control do not change very often. We program Process Logic Controllers (PLCs) to turn pumps on and off. We can also program PLCs to run equipment at certain speeds and pressures to maintain efficiencies. We want OT systems to run safely, reliably, and consistently. Unlike the enterprise-side IT systems, t,. =,° OT systems do not need the latest .=. ®®`� ,-s ,_® and greatest software version. ::® ®,.._ .., �1MN m �® Because of this differing dynamic of Imo. . software updates, patches, etc., our , -, 0 ��:�� team made the strategic decision to ; segregate the IT and OT systems. The -EN fiali ... Lit jai iii, segregation of the two systems will =RA °' _ .,- provide the ability for the I lull®® ��- appropriate experts to work on those , © "'"` ®• ® � z_ systems as well as improve our =as ®- i s..._ T.�' - - security posture. Ems mil Elm 1122 .-o =ii 2 • 3 ■ ■ Currently, CCUA operates many controls that are either manual or out-of-date systems. The CIP projects at the water treatment or water reclamation facilities have either renewed or replaced existing infrastructure using current equipment and controls that are SCADA-ready. We will describe in greater detail our approach to the implementation of the larger OT / SCADA systems in the master planning effort currently being developed. This fiscal year, the CCUA and CDM Smith teams progressed in the development of a master plan for the OT / SCADA systems. The OT / SCADA master plan will identify the human resources needed, the technology requirements, planning schedules, standardization among all systems (hardware and software), communications infrastructure, historical data, reporting software, cybersecurity, and financial resources necessary. Our team will also evaluate the business cases in the OT and SCADA master plan to demonstrate the added value we will provide to our customers. Our team, with the support of our equipment sole source vendor Englewood Electric Supply Company (EESCO), completed an Installed Base Evaluation (IBE) of all CCUA Wastewater facilities controls and automation equipment. The information provided by the IBE includes inventory and value of all control equipment assets of the water and wastewater reclamation facilities. Information from the IBE identifies the life cycle of all assets in the system as active, end -of-life, or discontinued. In the IBE, Rockwell Lifecycle Overview 10.91% 324 372.16% 511.14%— lao 50 49 so 26 ACTIVE•ACTIVE MATURE•ENO OF LIFE DISCONTINUED•UNVERIFIED 0 ACTIVE ACTIVE MATURE END OF LIFE DISCONTINUED Installed OT Asset Inventory Lifecycle Status 45 Automation included recommended replacements for all assets identified as end-of- life or discontinued with associated costs. Associated with the IBE, our team along with our consultants evaluated CCUA's inventory of installed equipment with the inventory of spare parts. To address supply chain issues and potential insufficiencies in CCUA's inventory of spare parts, CCUA with the approval of the Board Supervisors entered into a Parts Management Agreement (PMA) with EESCO. The PMA allows EESCO to maintain and manage an on-site stock of spare parts within CCUA's warehouse. The service delivers access and availability of critical spares to maximize machine uptime and throughput while reducing overall inventory carrying costs. The PMA guarantees CCUA expedited returns for repairs and priority on replacement parts. PMA inventory maintains an on-the-shelf warranty. Inventory that may become obsolete is automatically replaced with updated parts. The establishment of the IBE and the PMA with a clear path to developing an OT/SCADA system will lay the groundwork for systems that support operations working with greater efficiency. Water Treatment The Water Treatment Department continues to do a great job in operating and maintaining CCUA's twenty-two (22) Water Treatment Plants (WTPs). Within those WTPs, our staff also operates and maintains over fifty (50) wells that draw water from the upper and lower Floridan Aquifer. Our General Superintendent for Water Treatment, Ross Bland, leads the Water Treatment Department Operations. Ross leads a team of three (3) Chief Operators, nine (9) Operators, and three (3) Operator Trainees. The three (3) Operator Trainees are on track to receive their Class C Operator License from the FDEP in the coming months. When these Operator Trainees receive their licenses from the FDEP, we will promote them to Operators giving CCUA twelve (12) licensed Operators. We anticipate the Saratoga Springs WTP coming online by the end of 2023. To meet the needs of another WTP, we intend to expand the Water Treatment Department staff this next fiscal year. We proposed in the budget the addition of an Operator Trainee position beginning in October 2023 to immediately support operations. In addition, we proposed promoting the high school intern serving in the Water Treatment Department to an Operator Trainee position upon their high school graduation. We will achieve a total staffing level of eighteen (18) people in the Water Treatment Department by the end of FY2023/2024. The Water Treatment Department team continues to work closely with CCUA's Environmental Compliance Manager, Heather Webber, and Environmental Scientist, Victoria Quick. Both provide wealth of knowledge and are a huge asset to our 46 operations. Together, we are simplifying and streamlining our sampling processes to further ensure all Federal, State, and local permit requirements and deadlines are met. Our team clearly stated public health and safety are central `"' • to our organization's vision and mission. Our team's sampling -4"-:... of water in the distribution system plays a major role in daily � ' , ` jib operations. The regulations governing CCUA's operations as '4 o stated in our permits, require staff to complete many different types of samples to comply with our operating permits. So far, this fiscal year, our team completed the required lead and copper sampling for five (5) of the eight (8) systems. In A addition, we completed primary, secondary, organics, ., -,4 synthetic organic contaminants (SOCs), volatile organic compounds (VOCs), and disinfection by-products (DBP) '` ' sampling at fourteen (14) WTPs. To date, our team has taken . over 2,000 samples with less than a 1% failure rate. When a sample fails a test, our team immediately resamples to ensure protection of public health and safety. Small things can cause a sample to fail, such as material on someone's Jason McClain,Chief Water hands, unsterile containers, or control issues at the laboratory. Operator,taking a sample The low sample failure rate of less than 1% indicates the care our team uses in taking and handling samples to maintain the health of the system. Wastewater Treatment The team within the Wastewater Treatment Department operates seven (7) Water Reclamation Facilities (WRFs) and eight (8) reclaimed water storage and pumping facilities. This team includes a General Superintendent for Wastewater Treatment, six (6) Chief Operators, twenty-two (22) Operators, and \ - five (5) operator trainees who keep daily operations, l ,�.��;,, _ �` reports, sampling, as well as regular maintenance .�,..'n- Jr and repairs happening at the WRFs. Fri .. • l yk As previously noted in the Human Resources section of this report, we saw the General Superintendent for Wastewater Treatment depart earlier this year. Darryl Muse, Chief Operations Officer, with the = support of David Rawlins, General Superintendent of Distribution and Collection, and Ross Bland, General --- -----------------.:-7------A Superintendent of Water Treatment, are providing Operator,taking a sample leadership and guidance while we search for a replacement. We will also acknowledge the growth and development of the Chief Operators in working together as a team to provide leadership and direction to their respective teams. 47 We placed significant effort in the Wastewater Treatment Department this fiscal year to identify and document needed repair and maintenance tasks. Our effort in this area is consistent with the work we have done in both the Water Treatment and Distribution and Collection Departments. We see a backlog of needed repair and maintenance tasks developing. We reflected this backlog of work in the Wastewater Treatment Department operating budget for the next fiscal year. To provide sufficient human resource capabilities across all the operations departments, we consolidated all the mechanics into a single maintenance group within the Distribution and Collection Department. Now, all the mechanics work under the management, guidance, and coaching of Gary Church, Chief Water/Wastewater Maintenance Coordinator. Gary possesses over forty (40) years of utility experience with CCUA across all departments. Gary provides the necessary guidance and coaching for developing talent within this new maintenance group. The Wastewater Treatment Department demonstrated their abilities and expertise in operating CCUA's facilities to the FDEP. This year the Wastewater Treatment Department team won Plant Operations Excellence Awards for the Peters Creek and Keystone Heights WRFs. Congratulations to the team of operators that made winning these awards possible. 2022 PLANT OPERATIONS EXCELLENCE AWARD 2022 PLANT OPERATIONS EXCELLENCE AWARD Inlurtleraru<or Ilhe Florida 0.pertmmt or FnvuanmmWPm b&,...goal orerewing InruMnaueorMe F1,.lda Departmentd Pnvi.wurmelRaaUan's goaldwu.ing vir waMewaeerforall,urspe In Flhmda,Mia ccMfiuebberets aw.Madm safe waaewaer larallpeq#•in FlmW.,thS.,li aie h€ ymarledm Clay County Utility Authority-%eystone Heights WW7Y Clay County Utility Authority-Peters Creek WWI" In mr.gnidon M weeMirig operation dhrough d dkM.d profenmrcliam. in mcognition M wwMtlingapmlion through dadlcal.d pmfaabwbam. AwaMed al ghe]021 Fo[ua m Change aemitur seriesevmt heW In lake Cty,Fbrld+ Awardad at de Sn Fans m Chmgexlwur awes ehmnt heW in lake Cn.R.Cda. Rvenaed thu]AN Day M Yebrua y IDYI PreserM RN 0.y N Febr a,2011 .IrliLr� 1Zla� 1.1whzei L,Tal.°I..mr u.hh.d War Rmue k4rugeeen ... .LY aA Ohnm..nl.m.m rt Wow wwum Man.ymul We are nearly complete with an evaluation of the Wastewater Treatment Department operations by CDM Smith. We will evaluate the report from CDM Smith's operational experts. We will use the CDM Smith report to support our efforts to identify and address issues with staffing levels, SOPs, asset management protocols, and KPIs. Lastly, regarding the Wastewater Treatment Department, our staff along with the Jacobs Engineering team, are finishing an evaluation to optimize the use of the reclaimed water storage and distribution system. We consider the work of the Jacobs Engineering team incredibly important in understanding the operational dynamics and parameters of customer demand, reclaimed water storage, and pumping to the reclaimed water distribution system. We are using the Jacobs Engineering report to make changes to the reclaimed water storage and distribution system to serve our customers better and more efficiently. 48 Distribution and Collection Systems The Distribution and Collection (D&C) team continues to handle the day-to-day operation and maintenance of CCUA's potable and reclaimed water distribution systems, and wastewater collection and transmission system, and assist with general maintenance needs of the water and wastewater facilities. The D&C team operates and maintains 1 ,593 miles (8,41 10,040 feet) of main pipelines, 187 lift stations, 3,940 fire hydrants, 16,374 mainline valves, and 67,802 meters (potable and reclaimed). They are also responsible for CCUA's right-of-way maintenance, utility locates, and customer- initiated service tickets. CCUA completes all these efforts with a dedicated team of 65 members. This past year, the D&C team started the implementation of the meter retrofit _ program. The team of three has been tasked Tina: with changing CCUA's aging meters as well !� as the dual checks that are tied to the """""" ~' potable meters. This program is slated to last r, . -:p �� approximately ten years, and then the process will start over. The benefit of this program is to ensure we are accurately "` billing each of our customers and staying in ; — X compliance with FDEP regulations that require dual checks to be replaced every ten years. PJ Rosenbaum,Thomas Finnegan The biggest challenges the D&C team faced over the past year center on supply chain issues and related price increases on supplies, materials, parts, and equipment. Now, the D&C team must consider ordering parts and equipment over a year in advance due to supply chain issues. Additionally, we have increased our inventory levels on items that have the longest lead times. This will ensure we can meet our organizational and customer needs. Our team faces significant challenges obtaining MXUs from Sensus. The MXU is the radio transmitter that fits on top of the iPearl meter. The MXU lof - - transmits the meter data via radio signal to CCUA's - fixed radio towers placed strategically in our service _ -A area. Our inability to obtain MXUs from Sensus results in • _ increased labor hours by having our staff read meters manually. We will also point out that having to read meters manually defeats the purpose of the radio- :` , based system and having the technology for our customers to monitor their water use. Meter Installation To address the MXU issue, our team began investigating alternative products and systems. While other products may 49 be on the market, any product we use must be able to integrate with the Sensus radio- based system and analytics software. Our team will continue to work through these issues to find the best products available to leverage the meter reading infrastructure CCUA has invested millions of dollars in. The D&C team along with members from the Water and Environmental Compliance Department had the honor of helping our fellow Floridians by offering mutual aid response after Hurricane Ian. The team deployed to Lee County on Monday, October 3rd, and returned on Saturday, October 15th. The team assisted Cape Coral with lift station maintenance and repairs. Once the mission was completed in Cape Coral, the team transitioned to Sanibel Island the repair their potable water system. In addition to helping these areas, we were able to provide lessons learned for the entire CCUA team should we ever have to deal with a disaster of this magnitude. The D&C team has done a fantastic job over the past year keeping up with the increased workload brought on by development in the area. The team has been able to successfully meet all the goals and objectives of the department. One of these goals was to install new meters within ten (10) business days. In addition to new meter installs, the locate department completed all locates within the required time frame as set by Sunshine One Call. Facilities and Fleet Management Our team serving in the Facilities and Fleet Management Department continues to meet challenges related to an expanded workload along with vendor labor and supply chain issues. We expanded the duties of this team when we began the operation of the new warehouse in December 2022. In addition to the new warehouse, we expanded the staff of the operations departments that added vehicles needing maintenance. Facility Maintenance Service Tickets 100 90 11 Y 80 70 j 60 w 50 U 40 30 w 20 O w ' ' ' \0e oC � �3Q 5 Q <o �a oo� Z aQ� G 0t 5 0Q Q- •FY 2021/2022 •FY 2022/2023 50 The facilities team maintains the existing administrative and maintenance buildings, and the new warehouse, as well as supports maintenance at many of the plant facilities. Given the added physical space the facilities team is responsible for maintaining, we saw a decrease of three (3) service ticket requests from FY 2021/2022 to FY 2022/2023. While we saw a decrease in service tickets, we saw a decrease in responsiveness in vendors supporting our facilities team. The decreased responsiveness from our lawn care and landscaping vendors can best be seen by the appearance of CCUA's administrative complex deteriorated this past fiscal year. The poor appearance of the administrative complex was due to the lack of lawn care, weed removal, and trimming of bushes. Our team faced the challenges of the lawn care vendor showing up to do the work requested. We began looking at alternative vendors to get this type of routine lawn care addressed regularly. The issue of having lawn care vendors show up when scheduled affects our plant facilities, lift stations, as well as our administrative complex. We consider this enough of a nuisance issue that we proposed several entry-level technician positions to support this type of routine facility care and maintenance. Vehicals Maintained by Fiscal Year 60 50 — w a) LE • 40 a) O• 30 20 10 I II II II 11 II I Oct. Nov. Dec. Jan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sep. •FY 2021/2022 •FY 2022/2023 We are delighted to report on the continued progress of the fleet maintenance team. Our performance in the number of vehicles maintained continues to improve. In FY 2021/2022, our team performed maintenance on roughly 27.6 vehicles per month. This FY 2022/2023, our team improved to an average of 37 vehicles per month so far. The figure above shows the comparison of the number of vehicles maintained per FY. Last fiscal year, we described the need to add an r . electrician to support the efforts of CCUA's Master Y' Electrician. We hired a second electrician per plan. The new electrician actively engaged with our Master Electrician in learning CCUA's facilities and systems. We I proposed a third electrician to staff in the budget for the upcoming fiscal year. We will look to continue the development of the depth of staff's electrical system capabilities in FY 2022/2023. Jim &B Moore, Louder Crawford p illy Loudermilk Service Availability The Service Availability (SA) Department continues to support Design Services and the Capital Improvement Program (CIP). SA efforts ensure projects align with the developments in the County to provide cost-effective, reliable infrastructure, inclusive of water and wastewater distribution to meet current and projected demands. Our Service Availability Manager, Melisa Blaney, leads a dedicated team that coordinates developer-contributed facilities, maintains record information for water and wastewater facilities, and administers water and sewer easements and permits required to connect to the water and wastewater infrastructure. SA Department also ensures that all backflow and cross-connection policies remain in compliance with regulatory agencies' requirements. By far, our efforts this year focused on advancing efforts associated with the construction of critical infrastructure 4 �� oit to support the growth. Areas where significant 41.' construction of utility infrastructure is developing include the Governor's Park, Peter's Creek, and Saratoga Springs areas. CCUA and our consultants continue to work closely together and communicate with current ' and future landowners, potential developers, and ' customers regarding construction schedules. We aim to Samantha Conner,Jina Smith, ensure that our construction and planning efforts remain Melisa Blaney,Summer Berndt, in parallel for the developments in the foreseeable Jennifer Cron,James Blum, Andrew Mitchell&Darrell Damrow future. The team saw an overall increase of 34% in the total of new development and single- family residential requests for utility services between FY 2021/2022 and FY 2022/2023. This number remains steady. While we note not every request results in an actual connection, they are essential in monitoring growth in our service area. The total number of developer agreements processed in this period showed an increase of 29%. These developments are the drivers for growth and influence long-term planning efforts. During the last few years, the Lake Asbury and Branan Field Master Planned areas have been the fastest-growing areas. Keystone Heights, although a small system, is also receiving service requests for expansion in the RV Park and other single-family subdivisions. In the last twelve months, staff has assisted with more than 108 development projects (approximately 2,158 residential multi/single-family homes) and issued 61 water and wastewater permits. The following are some of the projects that are completed or in construction: , • Middleburg Free Standing Emergency Room • • McDonald's (Henley & Canaveral Trace) • Jennings Farms (314 Lots) • Kindlewood Townhomes (106 Units) • Ascend Apartments (300 Units) • Cross Creek Subdivision Phase 2D & 2E (238 Lots) m� • Jennings Farms (314 Lots) . ` ' ' 0 0 • Bella Lago (238 Lots) i_ Figure 2-1 Total Developer Agreement per Year 250 200 187 191 m 2 150 145 126 Q ° 100 Zr) z 50 0 2019/2020 2020/2021 2021/2022 2022/2023 Fiscal Years Figure 2-1 provides shows the total number of Developer Agreements completed over the past 4 years. Each contractual agreement between CCUA and the property owner details ownership and maintenance, designates reserve capacity, and provides provision of service. Figure 2-2 Service Availability Request & Average Review Times 250 30 200 25 w 3 20 >, ai 150 15 no 100 E 10 z 50 5 0 0 2019/2020 2020/2021 2021/2022 2022/2023 Fiscal Years *through June Service Availability Request by Fiscal Year Average Days for Plan Review Time by Fiscal Year Figure 2-2 provides a summary of the last four (4) fiscal years on the total number of new service availability requests. Over the past two (2) years, this number has increased by approximately 30 percent (30%) between FY 22 and FY 23, collectively with the development projects and existing homes requesting to make connections to CCUA systems. SA staff has made exceptional improvements in reducing the turn- around times on the plans submitted to CCUA for review while maintaining high quality to ensure compliance with CCUA standards for the construction and integrity of CCUA systems are met. Clay County 2022 Annual Capacity Statement provides a summary of both water and wastewater capacities for each grid in the CCUA system. These reports provide a snapshot of information and are one tool our team uses to analyze when we are discussing CCUA services and our availability to serve. We provided the capacity statements in Appendix F. Engineering Design Joe Paternetti, PE, serves as our Assistant Chief Engineer. Joe works closely with our Chief Engineer, Paul Steinbrecher, PE, to lead a team of developing engineering professionals and consultants. Our team continued to advance the Capital Improvement Program (CIP). We now have more projects under design and construction than ever before. Our team continues to develop workflow processes to streamline project delivery. Some of the CIP processes we continue to develop are itemized on the next page. 54 • Project Initiation: a formal process for loading new projects into the CIP • Project Implementation: outlines how projects flow through design T • Procurement Process: how project designs are • bid and evaluated for award Our team continues to develop project tracking .. . procedures to maintain control of project scopes, budgets, and schedules. We are also developing project change management procedures to manage project changes during design ... . development and construction. Our team holds "' monthly project status meetings to review the Heather Cavanagh,Zachary Loeb, progress of each project. Joe Paterniti,Paul Steinbrecher& Annecia Asberry Our team's progress in managing projects in the CIP continues to make significant progress. Implementation of Workday will provide additional tools for our project managers. We intend in the future to implement regular reporting on change management and variances in project design scopes, schedules, and budgets. Our greater visibility through these reports will enable managers to mitigate scope creep and other project management challenges. Given today's inflationary environment where project costs are now two (2) to three (3) times historical costs, these tools will aid our efforts to manage project scopes, schedules, and costs. Our design team is currently managing fifty-six (56) of the seventy-three (73) CIP projects listed with funds allocated for FY 2022/2023. Of these projects, our engineers and consultants are actively designing twenty-four (24) projects. Our design team also supports seventeen (17) active construction projects. We are also engaged with thirteen (13) developer or county roadway projects. We highlight below a few major construction projects that were either completed or are nearly complete. • Mid Clay Wastewater Treatment Plant Expansion • Fleming Island Treatment Plant Expansion • Saratoga Springs Water Supply Wells and Treatment Plant Expansion • Saratoga Springs Reclaimed Wells, Storage Tank, and Pump Station • Purified Water Pilot Project • Stormwater Harvesting Pilot • Doctors Lake Septic to Sewer Phase 1 We briefed the Board of Supervisors regarding the current market environment for CIP projects. We experienced across the board an environment where there is more work available than contractors to perform such work. The current market environment results in escalating prices and difficulties in scheduling projects to accurate completion dates. WM Our team continues to work at mitigating these issues. Over the past year, the engineering team briefed the Board of Supervisors at different times regarding the use of the different techniques listed below. • Pre-purchase of CCUA standard materials and equipment at the project's 60% design level • Expanding the use of preliminary evaluations to obtain current and more accurate cost information • Grouping CIP projects with similar scopes or locations to achieve a better economy of scale • Pre-notification to contractors of upcoming solicitations • Rejecting bids and either re-bid or negotiated project cost savings • Leverage key consultants to accelerate project design, construction, and implementation While each of the techniques listed above had a certain use and context, we are looking to develop a disciplined CIP project development process. Our team began work on the CIP process related to identifying a need, developing a conceptual CIP project scope, developing the design, bidding, and construction. In the CIP process begin developed, we aim to track and manage the following areas related to staff, consultant, and contractor-related activities. • Project initiation • Scoping • Scheduling and schedule variances • Budget and budget variances • Change management Scope • Project close-out We are looking at expanding the CIP to a ten (10)-year planning horizon. Given the age of / ‘ CCUA's existing system as well as the population growth pattern we anticipate, a ten (10)-year CIP will aid our efforts to better Budget Schedule identify needs as well as scope, design, and construct projects within specified schedules and budgets. Our team continues to refine and improve our CIP processes due to the risk the escalating CIP project costs represent. The engineering team regularly works with members of the finance team. We identified improvements needed in the communication and coordination of information between these two teams to better manage current ongoing work, and the up-coming planned work. Our current improvements center on processes that are either based on Word documents or spreadsheets. We are aligning these processes with industry standards to leverage the capabilities within Workday when that system goes on-line in March 2024. These 56 improved processes will not only improve how we manage projects, but our organizational cash flows as well. CCUA's current active CIP projects center on system expansion within the Lake Asbury, Peters Creek, and Governors Park areas. Our team presented a summary of CIP projects at the July 18, 2023, budget meeting for the next two fiscal years. The CIP projects presented totaled a cost of roughly$144 million which is nearly CCUA's current ability to finance. We will continue our efforts to prioritize CIP projects to remain within the financial means of the utility. CCUA currently has fifty-six (56) prioritized CIP projects in some form of either design or construction. Of those prioritized CIP projects, our team is advancing twenty-nine (29) renewal/replacement/betterment projects, twenty-five (25) system expansion projects, and two (2) Alternative Water Supply (AWS) projects. We listed below a few of the major projects our engineering design team continues to advance. • Peters Creek WRF and Pipelines $61 ,516,000 • Governor's Park WTP Expansion $5,334,000 • Alternative Water Supply Purified Water Pilot $3,417,000 • Fleming Island Bio-Solids Treatment Facility $4,654,000 • Meadowbrook WTP Upgrades $4,017,000 Our team advanced the Lake Asbury Master Planning Area (LAMPA) Trunk Main Cost Recovery Evaluation that supports the policy we presented to the Board of Supervisors. We worked closely with the professional experts at Dewberry to evaluate the size of potable water, wastewater transmission, and reclaimed water trunk mains. These trunk mains will serve as a critical infrastructure along roadways currently being constructed. The Dewberry team with the support of our engineers estimated the cost of the LAMPA trunk mains as somewhere between $25 to $30 million. To recover those costs, we worked with the Dewberry team to identify the areas of development benefitting from these trunk mains. The policy proposed will recover the cost of the trunk mains from each Equivalent Residential Connection (ERC) designed to connect to CCUA's utility systems within those benefitting areas over the next ten (10) years. Construction and Inspection Services The Construction and Inspection Services (CIS) Department continues to provide consistent construction administration and inspection services for CCUA's developer agreement-driven projects and CIP projects. The CIS Team ensures that contractors and consultants follow CCUA's construction agreements, developer agreements, permits, standards, and specifications. In addition to these core duties, the CIS Manager, Warrick Sams, provided significant support to the Engineering Design and Procurement Departments during project development. The CIS Team provides critical services and support for the efficient construction and delivery of projects CCUA will operate and maintain. The CIS Team provided services and support for these major Capital projects over the past fiscal year: • Potable Reuse Demonstration Facility Project • Governor's Park WTP Supply Well Drilling • Ridaught Landing WRF Facility Upgrades 4 ? _ • Governor's Park WWLS and RWPS -" • Governor's Park Site Civil Work • Peters Creek WRF Expansion and Pipelines lk Springs WTP - Phase I • Saratoga • Saratoga Springs RWP - Phase I i • Middleburg Water & Sewer Main Relocations - (FDOT Related) • Ridgecrest Electrical Upgrades • Mid-Clay WWTF Phase II Expansion • Fleming Island WWTF Clarifier No. 1 Rehabilitation Matt King,Linda Ortiz Figueroa, Warrick Sams, Rafael Duran&James Griffin • CCUA Administration Building Expansion Phase I • New Warehouse and Site Improvements • Fleming Island Water Reclamation Facility Neutralizer Building (BCR) The CIS Team continues to see an increase in developer-driven workload. So far, this fiscal year, our CIS Team has or is providing construction and inspection services to forty-six (46) subdivision projects, forty-five (45) commercial projects, and seventeen (17) CIP projects. The graph and chart below provide a workload mix and comparisons of the workload this fiscal year to the previous four years. Inspected Projects Per Month By Fiscal Year 60 50 — 40 30 20 II ■ II II IMIMIII ■ II ■ II ■ 1 10 0 1 1 iii Oct. Nov. Dec. Jan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sep. ■2019-2020 23 24 24 26 27 27 27 27 29 29 29 29 ■2020-2021 29 26 27 28 29 31 34 36 36 36 38 43 ■2021-2022 43 44 46 48 48 50 52 47 45 47 47 46 ■2022-2023 46 53 48 50 47 52 51 47 51 50 ■2019-2020 •2020-2021 •2021-2022 •2022-2023 The CIS Team continues to report on its performance metrics, and the team continues to provide quarterly construction CIP project updates to the Board of Supervisors. Enterprise Asset Management (EAM) and Geographic Information Systems (GIS) 58 We spent over a year looking for a qualified professional to lead the EAM and GIS Department. We are pleased Benjamin Freeman joined the CCUA team in June as our GIS and Asset Systems Manager. Benjamin brings a significant amount of experience with him from the natural gas industry and the University of Alabama at Birmingham. We look forward to supporting Benjamin's efforts in developing the EAM and GIS Department. The EAM and GIS Department continues efforts in two primary areas of EAM system development and an Easement Map Conversion project. The two primary projects are in addition to the department's standard responsibilities with survey support and As- Built/Record Drawing to GIS conversions. We will continue working with the Jacobs Engineering team on developing the EAM system. Our EAM development effort centers on fully using ; Cartegraph's asset management system to track the (` condition of existing physical assets, assign and track assigned maintenance and repair tasks, as well as effectively plan for the eventual replacement. We t , are currently using the EAM system successfully for the distribution and collection system. We look to expand the use of this system at all of our plant facilities. Josh Reed,Xavier Aguirre,Ben Freeman, Robert Dawkins,Rita Matti-Coles &Paul Steinbrecher The EAM and GIS Department serves as the key team to accept and process As-Built/Record Drawings for processing into our systems. This function serves the development community as part of the adopted Service Availability Policy. Our team maintained excellent metrics in meeting cycle times to import as-built data from new construction (whether done by a developer or internally by CCUA crews) into the GIS systems. Two members of the EAM and GIS Department, Rita Matti-Coles, and Robert Dawkins, sustained strong efforts throughout the year to exceed their KPIs with a median completion time of 11 .1 days. The chart below shows trends for complex, medium complex, and simple as-built data conversions for the past ten (10) months. Asbuit-GIS KPI Cycle Times 400 350 GIS Job Types -Digitizing Average Cycle Time -Complex -3 Weeks 300 -Medium -2-4 Days > . -Simple -1 Hour 250 • • • :• • • i :: •� y • • .� . • z00 -" • �II��II�•j • oso M � Vi• I l•IT• Xl 'Y Wr 1I1 14 .t i4 I1 E. Asbuit Jobs Received GIS Digitzing-Days • Back Log-Days Total Cycle Time —Expon.(Total Cycle Time) 59 We aimed to convert CCUA's easement lines from AutoCAD format to GIS. This conversion will provide our field crews and design staff easier access to the easement data. We intended to incorporate over 2,600 easements and more than 200 plats into the GIS system. Our team successfully converted 1 ,376 easements so far, this fiscal year. Our team expects to complete the remainder of the easements in the next several months. Joshua Reed served as one of our High School Interns. Joshua recently joined the CCUA team full-time as a GIS and Survey Technician. Joshua's efforts played an important role in the number of easements incorporated to date. The graph below shows the total number of easements completed over time. Total Easements Completed 1800 1600 1400 1200 1000 800 600 400 — 200 0 2/10/2023 3/10/2023 4/10/2023 5/10/2023 6/10/2023 Procurement The Procurement Department continues to discover new paths and partnerships that make a difference in the supplies and services " �- - weprocure to provide essential services for our i ratepayers. We now have 660 vendors registered on CCUA's Bonfire Procurement " Portal. We note this number of vendors E' J calculates to an increase of 336 vendors from .. FY 2021/2022 who are interested in business with CCUA. Angelia Wilson&Darrin Parker Our team began the development of standardized contract templates. We intend to use these templates in future solicitations. Standardizing contract templates will align CCUA practices with the 60 contractual terms and conditions. We see this effort as improving efficiencies in the development of solicitation documents as well as managing, mitigating, or appropriately transferring risk. We started the development of standardizing contract templates through coordination with the appropriate legal counsel on a CCUA- centered construction services contract to be used in Invitations to Bid (ITBs). When complete, we will incorporate the catalog of standardized contract templates into the CCUA Procurement Manual we continue to develop. Our team maintains a procurement worklist to ensure the procurement process is completed within a reasonable time. The worklist provides workflow tracking information for all procurement projects. Procurement Key Performance Indicators (KPI) consist of performance measurements to ensure the completion of projects within the required time. We currently look for our team to complete new solicitations in 120 days. The 120 days commence at the advertisement and conclude after the execution of the contract. We provided the Procurement KPI in the appendix of this report. In addition to measuring the KPI for the time solicitations are within the Procurement Department's worklist, we look at both the number of solicitations that are moving through and the number of contract renewals our team completes. Our team completed the major procurement effort involving the Peter's Creek WRF and Governors Park facilities this fiscal year. Beyond the Peters Creek and Governors Park facilities, the Procurement Department handled numerous important contract renewals that included chemicals and professional services. Procurement Types by Fiscal Years 16 — c 14 0 t 12 - u 10 0 N 8 II 0 ■2021 N 6 ■2022 E 4 ■2023 Z0 I . II M - ITB RFB RFP RFPQ RFSQ SS Procurement Type Note: We are reporting 2023 through July 61 Contract Renewals by Fiscal Year io ci g 3 N g c N 7 r v 6 ■2021 2 5 0 4 ■2022 UI 3 ■2023 0 III I . 1 ITB MSA PSA RFQ Contract Renewal Type We previously reported the successful implementation of a P-Card program. Our use of P-Cards reduces the number of staff involved in simple over-the-counter transactions (OCTs). Our team executed 107 transactions with the P-Cards. All Departments within the organization have employees who are authorized P-Card users. The P-Card compliance audit team meets regularly to evaluate the effectiveness of the processes and procedures of the P-Card program. Audits have found minimal errors and no misuse of the P-Cards. The Procurement Team will continue to work with employees to reconcile and approve their OCTs promptly. The Procurement Department remains confident the P-Card program will continue to reduce the volume of accounts payable transactions and associated administrative costs by consolidating multiple vendor payments while providing departments with a time- saving convenience. Our team remains committed to integrating work streams between the Procurement and Inventory Departments. By these two (2) departments work collectively to procure, store, and process raw materials, components, and completed goods in CCUA's new warehouse. Our operational goal remains to maintain an optimized inventory of supplies to maintain operations safely and reliably. CCUA Procurement Staff met with suppliers, such as Home Depot, Staples, and Global Industrial, to determine cooperative contracts to purchase inventory items. This fiscal year the Board of Supervisors approved three collective agreements that provide warehouse materials, material handling equipment, personal protective equipment, and paint. Our team will continue to work with suppliers to develop a plan to obtain a contract for tools and equipment in the inventory warehouse. Moving forward, the Procurement Department will work with the Inventory Department to develop the inventory levels and procedures for ordering material, supplies, and equipment. 62 Inventory Management We completed the move into the new warehouse building during this fiscal year. Our team currently uses the new warehouse building. We find the added space incredibly helpful for operations. However, we have not progressed in the development of the department. We experienced turnover in the Inventory Manager position. While our previous Inventory Manager was with CCUA, we were able to establish a catalog of parts within our AMS, Cartegraph. Given the turnover in this position and learning from our experience, we intend to approach the Inventory Management Department and the Inventory Manager position differently in the upcoming fiscal year. Currently, CCUA's Chief Field Services Coordinator, Rickey Deloach, manages our existing inventory management efforts. These tasks complement Rickey's existing duties in coordinating the tasks and assignments for the field service technicians whose trucks are supplied with parts basis daily. Rickey's additional tasks are temporary until we have an inventory management system and Inventory Manager in place in the future. Previously, in searching for the Inventory Manager, our team was very clear in the need for an experienced professional to lead the building and then management of a new inventory management system. The individuals who served in the Inventory Manager position indicated they wanted to build the system and could accomplish those objectives. Our experience demonstrated the skills to build an inventory management system are very different from managing such a system. Moving forward, we intend on engaging a consulting firm with experienced professionals who specialize in building inventory management systems. Jeff Wesselman, Chief Financial Officer, started discussions with potential consultants. We need to understand the services available to CCUA as well as the system those consultants use. We are currently in the process of building an industry-standard baseline inventory management platform within Workday. Jeff will ensure any consultants we engage have experience with and understand Workday's system for proper use of the inventory management system. When we are nearing completion of building an inventory management system, our team will proceed with hiring an Inventory Manager. FY2023/2024 Goal(s): 1 . Complete the ERP Project and successfully launch those systems 2. Present IT/OT Cybersecurity Policies 3. Engage an Inventory Management consultant 63 Public Stakeholder and Government Affairs Engagement: Promotes a healthy working relationship with governmental entities and public stakeholders. We consider this fiscal year successful from a public stakeholder and government affairs perspective. Our team remains engaged with regulatory stakeholders and community partners. We are pleased to report we accomplished all the objectives we set for the fiscal year. Legislative Engagement Over this past legislative session, we worked closely with our lobbyist team at GrayRobinson. There were several proposed bills we expressed interest in and their potential impacts on CCUA. The first bills our team tracked were House Bill (HB) 23 / Senate Bill (SB) 162. Next, we engaged in discussions regarding HB 1379 / SB 1632. Finally, our team tracked the development of HB 1405. Our team supported SB 162 due to our staff's experience supporting communities responding to the impacts of Hurricane Ian. SB 162 contained two key elements of interest to CCUA. The first and most important element we supported was the designation of water and wastewater utilities as first responders for natural disasters. This designation for water and wastewater utilities will aid our efforts to access needed support functions like a shelter for sleeping as well as access to showers and laundry facilities. The second element this bill contained was reciprocity for water and wastewater licensed professionals from other states. Initially, SB 1632 would have required public utilities to extend services and connect households within their service areas. CCUA engaged the Florida Water Environment Association (FWEA) Utility Council (UC) and the team with GrayRobinson regarding the physical and financial realities of this bill. Our team contributed information regarding what we considered achievable in advancing the ultimate goals of the bill. Ultimately, the bill ended up requiring public utilities to work with municipalities to develop plans within locally adopted Comprehensive and Land Use Plans to eliminate septic tanks over time. Our team has spoken with our counterparts at Clay County regarding the requirements of this legislation and the need to coordinate further. For the final piece of legislation, our team tracked HB 1405. This bill established a biosolids grant program. The State of Florida is currently struggling with the handling and land application of Class B biosolids. Since the early 2000s, CCUA began investing in processing Class AA biosolids. The GrayRobinson team worked behind the scenes to have special districts added to the government entities eligible for these grants. We saw the incorporation of special districts into this legislation as a significant benefit to CCUA. To support CCUA's efforts, members of our team traveled to Tallahassee to discuss topics of interest with different legislators in February 2023. We met with our local delegation of Senator Bradley as well as Representatives Garrison and Payne. In 64 addition, we met with Representatives Stevenson, and Bell, as well as Senators Rodriguez and Collins. While in Tallahassee, we also met with representatives of the FDEP regarding such issues as potable reuse rule development and the Lower Santa Fe and Ichnatucknee River MFLs. The discussions we engaged in during the month of February laid the foundation for a very successful Clay Day in April 2023. During the Clay Day events, our team followed up on legislative and rulemaking discussions we were able to initiate earlier during the session. In addition, Chris Dawson with the GrayRobinson team scheduled a meeting with the Office of Policy and Budget (OPB) where we were able to discuss CCUA's two (2) appropriations requests and future projects we may present for funding opportunities. Our team completed and submitted for consideration two (2) appropriations requests to the state legislature. The first appropriations request focused on the Peters Creek WRF. The second appropriations request centered on the Swimming Pen Creek crossing between the Orange Park and Fleming Island water distribution grids. We are very pleased to report CCUA received $500,000 in funding for each project. Increased Social Media Presence Our Public and Government Affairs Liaison, Dennis Ragosta, led CCUA's efforts to increase our presence on social media. CCUA traditionally maintained the utility's web page and a Twitter account. Dennis coordinated with both Linkedln and Facebook. In addition, Dennis initiated a YouTube page hosting the two recruitment videos CCUA produced. We consider the increased use and number of followers on CCUA's accounts indicators as successful efforts for this objective. Stakeholder Surveys Dennis Ragosta with the support of our IT team developed customer engagement surveys embedded in every email. These surveys provide a mechanism to obtain close to real-time feedback from customers and stakeholders using email. We discussed the results of these surveys in the Customer Engagement section of this report. We consider the progress made this fiscal year as successful. Our team remains committed to continuing the development of this feedback tool. Community Engagement Beyond interactions by the CCUA team in Tallahassee, our team remains engaged with the community in Clay County. We regularly attend local events with the Clay Economic Development Corporation (EDC), Clay Chamber of Commerce, and the Northeast Florida League of Cities. We support these entities by attending and when called upon we have participated in events as guest speakers. 65 CCUA supports the Clay EDC by participating in the annual First Coast Expressway Summit. Our team represented CCUA in providing one of the presentations at the summit on May 25, 2023. Our • presentation focused on the investments in the CIP currently being constructed to support sustainable ��1 . growth in Clay County. Our presentation also included 4 information related to regulatory and financial 1 , : �, considerations that accompany a growing utility. - gl "� ~ Members of the CCUA team serve the community through organizations such as Rotary and church groups. Beyond participating, our team provides presentations to such groups informing customers and interested stakeholders about events and activities happening at CCUA. This fiscal year our team gave several presentations ranging from water supply planning to our support for the State of Florida's response to the Hurricane Ian disaster. Our team also engages with local schools and community groups to host tours. By hosting tours for science classes from local high schools, we highlight the science and engineering skills needed by CCUA to serve our community. Events with the local 4-H allowed us to present information on different trades and skills CCUA needs and how those present wonderful career opportunities. We continue a successful and mutually beneficial relationship with the Clay County School District (CCSD). Beyond the successful high school internship program, our team supports the CCSD through participation in different career and job fairs. In addition, our team participated in mock job interviews at Orange Park High School. We also toured the different trade and vocational programs offered at Middleburg High School. We consider the relationship between CCUA and the CCSD important and will continue to support these efforts. Engagement in the State of Florida CCUA maintains a very positive reputation in the utility industry throughout the State of Florida. We are currently engaged with professional associations such as the Florida Section of the American Water Works Association (FSAWWA), Florida Water American Environment Association (FWEA) Utility Council (UC), and Florida Water Works Water Reuse Association. All these organizations play important parts in advocating for public policy in the State of Florida. Association Our Executive Director continues to serve on the FWEA UC. The UC is directly involved in Florida Water statewide public policy discussions involving water and Environment wastewater regulation. Our engagement with the FWEA Association UC played an important role in voicing CCUA's UTILITY COUNCIL perspective during the legislative and regulatory MWef Member Association rulemaking processes. 66 Our Executive Director was approached by representatives of the City of Cedar Key to participate in a discussion on how different utilities are organized and how those utilities function. We participated in a workshop at the City of Cedar Key with three other utilities. We were able to present how CCUA is organized, how we manage performance, and how we interact with the Clay County Board of County Commissioners. Engagement on a national level Our team continues to work with the CDM Smith team to advance the development of a Strategic Plan and Rate Study. We worked with the CDM Smith team to develop a presentation on how the Integrated Water Resource Plan (IWRP), Strategic Plan, and Rate Study work together and the goals we are working to achieve. The AWWA and Water Environment Federation (WEF) accepted our presentation for the 2023 Utility Management Conference. The annual Utility Management Conference serves as an essential event for water and wastewater utility leaders to come together and present on issues affecting and influencing their respective utilities and the larger industry. Our Executive Director participated in the 2023 Utility Management Conference with Bryan Cully of the CDM Smith team. Our presentation was very well received with numerous questions about our decision-making, IWRP experience, and results. We successfully networked with several utilities, consultants, and vendors related to CCUA interests and efforts. The CDM Smith team approached us regarding a paper Rate Study for the 2023 WEF Technical Exhibition and Conference (TEC). WEF TEC is one of the nation's largest water and wastewater industry trade shows. We worked with the CDM Smith team reviewing the technical paper on CCUA's IWRP Strategic at this trade show. Representatives of WEF TEC accepted Plan the CCUA and CDM Smith paper. We will present the results of CCUA's IWRP efforts at WEF TEC in October 2023. FY2023/2024 Goal(s): 1 . Develop, present, and successfully launch a public/customer engagement campaign regarding the launch of CCUA's new customer-facing portals and systems 2. Remain actively engaged in the legislative process with our lobbying firm GrayRobinson 3. Pursue legislative funding or grant opportunities for at least two (2) CIP projects 4. Continue to represent CCUA as part of the FWEA UC 5. Continue development of the stakeholder surveys 6. Pursue opportunities to represent CCUA at either state or national level conferences 67 Intangibles: This category is intended to evaluate the Executive Director's response to unexpected and unforeseen events. This fiscal year presented some significant challenges and a great opportunity. We were faced with a catastrophic hurricane at the beginning of the fiscal year. We have also presented an excellent opportunity to recognize the contributions of a leader of this organization to reinforce foundational elements that make CCUA who we are. Both of these events were not within the plan for the fiscal year but highlighted our team's ability to adjust to situations, learn, grow, and recognize the people who made us a great organization. Hurricane Ian Hurricane Ian made landfall in southwest Florida as a category four hurricane on Wednesday, September 28th. The storm passed by the Clay County area on Thursday, September 29th. CCUA's water distribution and wastewater collection systems were essentially not impacted by the storm event. Our team was prepared to deploy to assist devastated areas in southwest Florida by Saturday, October 1st. Through our team's active coordination with colleagues at FlaWARN, our team deployed to Cape Coral at five (5) a.m. on Monday, October 3rd, 2023. CCUA continues to maintain a membership of FIaWARN. This organization is a group of public water and wastewater utilities who signed mutual aid agreements to provide support in the event of natural disasters. We engaged with colleagues at FIaWARN beginning on Thursday, September 29th when the forecasts regarding potential storm impacts began to improve. Our team remained engaged with FIaWARN throughout our deployment to Cape Coral and Sanibel Island. CCUA deployed the personnel and equipment listed below to support the State of Florida's emergency response and recovery effort from Hurricane Ian. David Rawlins, General Superintendent for the Distribution and Collection Department and Assistant to the Chief Operations Officer led CCUA's team on the ground in both Cape Coral and Sanibel Island. • Twenty (20) trained and licensed operators, mechanics, and technicians • Ten (10) trailer-mounted generators • Ten (10) trailer-mounted pumps op OP i it a. i • One (1 ) full size dump truck - : .;� ' • One (1 ) fuel truck with 1 ,000 gallons of gas - -- and - r 4,000 gallons of diesel fuel • One (1 ) trailer with hoses, tools, parts, and other supplies We consider the emergency deployment to support the response and recovery efforts at both Cape Coral and Sanibel Island successful. Our team assisted both communities 68 with the repair and restoration of either their water distribution or wastewater collection systems. We also learned a great deal related to storm response planning and coordination. Karen Osbourne led the effort to submit all CCUA's eligible costs to Cape Coral and Sanibel Island for reimbursement through FIaWARN's mutual aid agreements. We are happy to report all CCUA's eligible costs have been reimbursed. Our team considered learning from the experience in southwest Florida incredibly important. Our team held a Hurricane Disaster Planning and Response Workshop on January 20, 2023. All CCUA's departments were represented at the workshop. We also included vital operational leaders in the exercises. During the workshop, our team reviewed and discussed lessons learned from Hurricane Ian. We developed action items for incorporation into CCUA's hurricane manual. We also requested comments from staff on an update to CCUA's Emergency Pay Policy. We intend to hold a Hurricane Disaster Planning and Response Workshop annually moving forward. We used the lessons learned from Hurricane Ian to update and streamline our Emergency Pay Policy. We aligned the wording within the policy with information received from Florida's Department of Emergency Management. We also incorporated wording from the Federal Emergency Management Agency (FEMA). Our team also aligned the updated policy with how we intend to manage emergency responses. We consider the updated Emergency Pay Policy clear and concise allowing management to better manage storm events. We presented and the Board of Supervisors approved the updated Emergency Pay Policy in May 2023. Our experience supporting the State of Florida's emergency response and recovery efforts provided a basis for our insights to state legislators. Our input from front-line experience in the aftermath of Hurricane Ian was greatly appreciated and supported SB 162 as discussed in the Public and Government Affairs section of this report. CCUA Culture CCUA continues to grow with Clay County. _ �- CCUA has also experienced a significant �� `� r number of retirements and staff transitions .. i� � `'!w ._.sue.;.= a50w,-=_ over the past several years. With the growth ilia ,�.��:' °-- ....•,�,,,,, .. _ and staff transitions, we are experiencing ,, ` - = _ ..,v changes in organizational culture. We intended to facilitate changes in , G , E ff i '= , organizational culture with a greater t ,1' 0 -, ,, ' , emphasis on the training and development of . 01111 1 i professional staff. Given the investments in s i " - -- professional development, we did not want to lose sight of the foundational elements that made CCUA the organization we are today. 69 To maintain our awareness of the foundation elements of CCUA, our team proposed, and the Board of Supervisors approved, a - Pr Proclamation naming CCUA's administration complex the Ray O. Avery Administration Complex. Ray Avery set the standards that we continue to strive for to this day. Recognizing Ray's contribution to CCUA and the Clay County community also set • . the expectations for our team moving forward. Our ' • recognition of Ray and the expectations of this organization are now commemorated in bronze on both the front administrative building and the back maintenance building. We continue to encourage members of the CCUA team to participate in conferences and events related to the larger water and wastewater industry in the state of Florida. This fiscal year, we sent a team to participate in the FSAWWA Fall Conference and compete in two (2) competitions. Brian Peeples participated in the meter assembly challenge. Brian won third (3rd) place. Marvin Short and Corbin Bohannan participated in the fire hydrant assembly challenge. Marvin and Corbin took fourth (4th) place. Brian, Marvin, and Corbin did a great job representing CCUA. We look for our team to continue to engage and grow in participating in the state's water and wastewater industry. 7 - .• is r 4 it., , ,. ``. `' ...._ r • �. 1. , _ ) 1.1.)... ,,.'4.:,,-1.,,. ,, 1_, .. ,—.0.e.,„/. t-' .4 a,:,;16N.. ime,.. _ram . , ; r ' ...„i ii -_-- j.. ki116.,1 \W"-.\.,, r .� , . . L _ - „lip , ,_._ • „,„_, , __. , , Brian Peeples,Corbin Bohannan,Marvin Short, David Rawlins,Ricky DeLoach&Steve Rencarge Lake Asbury Master Planning Area (LAMPA) Trunk Main Capital Cost Recovery Policy Our team worked toward developing a Master Utility Agreement for a large portion of the Lake Asbury Area for the past few years. CCUA's existing Service Availability Policy requires developments to build the pipeline infrastructure necessary to support their developments. CCUA may participate in the upsizing of pipeline infrastructure in the Developer Agreement with the Developer. CCUA then recovers those costs from the next Developer who benefits from the upsized mains. Given the timing of the roadway projects and significant upfront costs of the trunk mains, the CCUA team and landowner considered an alternative approach was necessary. 70 CCUA has other precedence of pioneering pipeline infrastructure in the Middleburg Service Area (MSA) and the Challenger Center Developer Agreement. Our team used the existing models in the MSA and Challenger Center Developer Agreement to prepare the LAMPA Trunk Main Capital Cost Recovery Policy. Em `® a.._ 5•rf r l ;i : -„ Our team engaged the professional ® ) experts at Dewberry to evaluate five (5) \� .' - large-diameter trunk main capital projects «; 4 I °7-^ in LAMPA. We worked with the Dewberry ,�� team to evaluate the benefiting area of ® : the five (5) large-diameter trunk main capital projects. From the defined benefiting area, we worked with both the LUt Dewberry team and CCUA legal experts lit ° -,- to develop the LAMPA Trunk Main Capital `fits,,, Cost Recovery Policy. �OMIlIl N'.IOIALLIYIAIOI The five (5) large-diameter trunk main ci, — '\ Y capital projects in LAMPA could not simply ,i � be incorporated into the CCUA's CIP ®®7- * ..„ without a cost recovery mechanism. - CCUA originally designed the plant ®w..:.W IP IF V capacity fee to recover the costs of the • ® 1 °° water and wastewater treatment plants. While some line work may have been incidental to an individual treatment x ." plant, the plant capacity fees were never designed to recover the costs of large- > diameter trunk mains or (H)) .o.�..., •a� = ,RR �rUrEa�a�E�n 1..� ^" �• •" 1010" ExM®i 61 WASRWAIER distribution/collection pipelines. CCUA's Service Availability Policy places the responsibility of the pipelines on the Developer as previously noted. We presented the draft LAMAP Trunk Main to "h'r° 4.-'' ' Capital Cost Recovery Policy to the Board � of Supervisors in December 2022 and L. requested authorization to hold a public T workshop. Our team held the public .A '- v u. workshop in February 2023. We presented ® `Y 4: the policy to interested stakeholders and O b".. _ received comments. We presented the --i - ...- Io updated policy to the Board of - . ' Supervisors in June 2023 and requested r ---°=-: authorization to hold a public rate hearing. The Board of Supervisors ExRR,a,REEwREOW..ER provided direction to staff to hold the public rate hearing on September 12, 2023. UM North Florida Regional Integrated Water Supply Projects Effort We described in detail our team's efforts related to CCUA's CUP renewal effort. In that discussion, we discussed efforts CCUA initiated to develop regulatory pathways to obtain a standard twenty (20)-year CUP consistent with our water supply allocation request, Service Availability, CIP, and financial planning efforts. Our interests are aligned with the interests of the seven (7) entities previously discussed: JEA, GRU, SJCUD, SJRWMD, SRWMD, and the FDEP. All these entities have an interest in developing project(s) to sustainably address environmental concerns and manage the water resources in the region. Our team initiated, as previously noted, a meeting of the seven (7) entities stated to discuss concerns with the MFL regulations as currently written and attempt to develop a path forward. At that April 7, 2023, meeting, all the entities represented that an evaluation to develop the potential regional projects to integrate water resources was necessary. The CCUA stepped up to begin this initial effort. CCUA staff and the professional experts at CDM Smith are collaborating with representatives of the other entities noted in developing a scope of services for the first phase of developing regional integrated water resource projects. We are leveraging our recent experience in completing our own Integrated Water Resource Plan (IWRP) with the expertise of the staff of the other agencies. We see this effort as a pathway to developing integrated capital infrastructure to move water in the north Florida Region from where there are surpluses to where there are needs. Integrated capital infrastructure will provide agencies within the State of Florida with the ability to move and manage water resources to benefit Florida's growing populations and industries. FY2023/2024 Goal(s): 1 . Develop an annual Hurricane Disaster Planning and Response Workshop 2. Continue efforts advancing a North Florida Regional Integrated Water Supply Projects Framework PERFORMANCE EVALUATION, CRITERIA AND SCHEDULE Clay County Utility Authority Executive Director Annual Evaluation Performance Criteria, Goals, and Procedures Performance Evaluation Criteria and Goals 1) Customer Engagement: Ensures timely and effective communication as well as quality products and services are provided to CCUA customers. FY 22-23 Evaluation Criteria Goal: Staff will continue development and reporting of customer satisfaction surveys aimed at providing statistically relevant feedback to improve customer service, operations, training, etc. 2) Risk Management: Identifies risk and recommends and implements appropriate policies and procedures to mitigate the overall risk to CCUA and its employees. FY 22-23 Evaluation Criteria Goal: 1. Provide the Board of Supervisors an update regarding the Hazard Identification and Risk Assessment Project. 2. Work to find a mediated settlement in the case Clay County Utility Authority v. Beach Construction, DRMP, and William Smoot, PE. 3. Work to find a mediated settlement in the case BBI Construction Management, Inc. v. Clay County Utility Authority. 4. Work to find a mediated settlement in the case Andrew Leopard and Jimmy Wilson v. Clay County Utility Authority. 3) Safety: Ensures CCUA facilities and employees operate in accordance with OSHA standards by allocating sufficient resources and modifying or establishing applicable policies and procedures FY 22-23 Evaluation Criteria Goal: 1. Maintain MOD of< 1.0 2. Maintain RIR<2.8 4) Administration: Develops an overall strategic plan and ensures the CCUA Board of Supervisors remains adequately informed on information pertaining to the overall health and performance of the organization. FY 22-23 Evaluation Criteria Goal: 1. Complete and present the rate study to the Board of Supervisors 2. Complete and present the Strategic Plan to the Board of Supervisors 3. Prepare and present DSM program options for consideration in FY 2022/2023 5) Human Resources: Ensures an environment, which encourages employee retention, development, equitable compensation, and communicates in a way that promotes a positive and cooperative organizational culture. Clay County Utility Authority Executive Director Annual Evaluation Performance Criteria, Goals, and Procedures FY 22-23 Evaluation Criteria Goal: 1. Maintain staff training hours per employee at or above the National Industry Median as published by AWWA. 2. Continue efforts aimed at reducing employee turnover toward the National Industry Median as published by AWWA. 3. Report on the implementation and progress of the PDTP. 6) Regulatory Compliance: Ensures compliance with federal state and local agencies. FY 22-23 Evaluation Criteria Goal: 1. Continue actively identifying, mitigating, and addressing potential regulatory compliance issues to achieve no adverse regulatory actions. 2. Continue to actively pursue an early CUP renewal with the SJRWMD. 3. Continue to actively engage with the SJRWMD, SRWMD, and FDEP on the LSFIRS MFL's. 4. Reduce violations by 10%. 5. Complete a plan to implement a sampling database. 6. Complete a plan to implement an on-site microbiology laboratory. 7. Continue development of Environmental Compliance SOPs. 7) Financial Performance: Prepares a balanced budget to provide services at a level directed by the Board of Supervisors, ensuring actions and decisions reflect an appropriate level of responsibility for financial planning, performance, and accountability. FY 22-23 Evaluation Criteria Goals: 1. Maintain our Operating Ratio within the planned budgeted ratios (72% or better). 2. Maintain our Current Ratio at 2.0 or better. 3. Maintain our Debt Ratio at better than National Industry Median (43% or better). 4. Present guidance and recommendations to the Board of Supervisors regarding future cash flows and anticipated financing for CIP projects. 5. Present in the strategic planning process guidance to the Board of Supervisors regarding potential financial management policies. 8) Organizational Operations: Ensures adequate forecasting, planning, maintenance, and management to provide continuous utility service with minimal service interruptions and prepare to expand and provide services consistent with the community's growth. FY 22-23 Evaluation Criteria Goals: 1. Engage Information Technology/ Systems Professionals to prepare for an Enterprise Resource Platform (ERP)transition 2. Select an ERP and supporting systems (Financials, Human Resources, Time/Attendance, etc.) 3. Develop a business and implementation plan for an inventory management system. Clay County Utility Authority Executive Director Annual Evaluation Performance Criteria, Goals, and Procedures 4. Continue the development of the Procurement program processes along with integration with the other departments. 9) Public Stakeholder and Government Affairs Engagement: Promotes a healthy working relationship with governmental entities and public stakeholders. FY 22-23 Evaluation Criteria Goals: 1. Maintain active engagement in legislative issues through our engaged lobbyist, GrayRobinson. 2. Pursue legislative funding opportunities for at least two(2) of our upcoming capital projects. 3. Continue development of the stakeholder surveys. 4. Continue development of CCUA social media pages. 10) Intangibles: This category is to evaluate the Executive Director's response to unexpected and/or unforeseen events. FY 22-23 Evaluation Criteria Goal: 1. Address supply chain issues as necessary 2. Continue representation of CCUA on the FWEA Utility Council Evaluation Procedures September 05* Executive Director provides a narrative self-evaluation to all Board members September 19* The Personnel Committee will meet with the Executive Director at 1:00 P.M., prior to the Board meeting. The meeting is intended to allow Board members the opportunity to address any questions and/or concerns regarding the Executive Director's self-evaluation and goals for the upcoming fiscal year. September 22* Board members turn in their evaluation, numerically scored 1 through 5 (5 being the highest score) for each area, to the Board Attorney. October 03* Board Attorney computes and provides composite evaluation results to the Board. Based on the average score, the Board shall approve a merit increase to the Executive Directors annual salary accordingly: 95% to 100% =3% 90% to 94% =2% 85% to 89% = 1% * - Dates will vary per calendar year PROPOSED EVALUATION FORM Executive Director Annual Performance Evaluation Form Introduction: The Clay County Utility Authority (CCUA) Board of Supervisors (BOS) is responsible for conducting the Executive Director's annual evaluation ensuring the Executive Director contributes to the overall achievement of Clay County Utility Authority's (CCUA) mission, vision, and goals. The Executive Director's performance evaluation shall be conducted and finalized prior to the last board meeting of each fiscal year. The purpose of the Executive Director's evaluation is to provide timely, clear, and focused input regarding how well he/she is performing in the key performance areas identified as most critical by the Executive Director and the CCUA Personnel Committee in achieving CCUA's strategic objectives. The Executive Director should be evaluated using criteria established by the Personnel Committee aligning with established core competencies, rating criteria, and salary adjustment schedules as determined and approved by the CCUA BOS. Annual salary increases will be based on the Executive Directors performance of established objectives in the prior fiscal year.Any annual awards are made based on market considerations and according to budgetary or fiscal constraints. Board of Supervisors Instructions: Evaluate the Executive Director's performance for each area of accountability using the rating scale outlined below. Consider all criteria together when forming an impression regarding the Executive Director's performance.Add comments you believe provide context to your rating or that would be helpful to the Executive Director. IPerformance Descriptors and Rating Scale 5 Outstanding Performance is exceptional 4 Very good Results clearly exceed most position requirements; performance is of high quality and is achieved on a consistent basis. 3 Good Competent and dependable level of performance, meets performance standards of the job. 2 Improvement Performance is deficient in certain areas, improvement is necessary. Needed 1 Unsatisfactory Results are generally unacceptable and require immediate improvement. Executive Director Instructions and Next Steps: • Using the above Rating Scale,the Executive Director will self-evaluate and rate his or her performance. • Executive Director will submit a completed self-evaluation including a list or report of annual accomplishments to the Chief Human Resources Officer. • The Chief Human Resources Officer will schedule a Personnel Committee meeting to discuss the Executive Director's self-evaluation, list or report of accomplishments, KPI progress, and the results of the employee survey prior to the first CCUA Board meeting in September.The Committee and Executive Director should be prepared to discuss goals for the upcoming fiscal year. • Each board member will provide an evaluation rating, using the above rating scale. • All completed performance evaluations will be returned to CCUA's Board Attorney. • The CCUA Board Attorney will compute and provide composite evaluation results to the CCUA BOS. Based upon composite results, provided by Board Attorney, CCUA BOS will take appropriate action. Executive Director Annual Performance Evaluation Form Fiscal Year: Print Evaluator Name: 1. Customer Engagement: Ensures timely and effective communication as well as quality products and services are provided to CCUA customers. Check performance rating 1 ❑ 20 30 4❑ 50 Comments: 2. Risk Management: Identifies risk and recommends and implements appropriate policies and procedures to mitigate the overall risk to CCUA and its employees. Check performance rating 1 0 20 30 40 50 3. Safety:Ensures CCUA facilities and employees operate in accordance with OSHA standards by allocating sufficient resources and modifying or establishing applicable policies and procedures. Check performance rating 1 0 20 30 40 50 Comments: Executive Director Annual Performance Evaluation Form 4. Administration:Develops an overall strategic plan and ensures the CCUA Board of Supervisors remains adequately informed on information pertaining to the overall health and performance of the organization. Check performance rating 1 0 20 30 40 50 Comments: 5. Human Resources: Ensures an environment,which encourages employee retention, development, equitable compensation, and communicates in a way that promotes a positive and cooperative organizational culture. Check performance rating 1 0 20 30 40 50 Comments: 6. Regulatory Compliance:Ensures compliance with federal state and local agencies. Check performance rating r1.0 20 30 40 50 Comments: Executive Director Annual Performance Evaluation Form 7. Financial Performance:Prepares a balanced budget to provide services at a level directed by the Board of Supervisors, ensuring actions and decisions reflect an appropriate level of responsibility for financial planning,performance, and accountability. Check performance rating 1 ❑ 2❑ 3❑ 4❑ 5❑ Comments: 8. Organizational Operations Performance:Ensures adequate forecasting,planning,maintenance, and management to provide continuous utility service with minimal service interruptions and prepare to expand and provide services consistent with the community's growth. Check performance rating 1 ❑ 2❑ 3❑ 4❑ 5❑ Comments: 9. Public Stakeholder and Government Affairs Engagement:Promotes a healthy working relationship with governmental entities and public stakeholders. Check performance rating 1 ❑ 2❑ 3❑ 4❑ 5❑ Comments: Executive Director Annual Performance Evaluation Form 10. Intangible: This category is intended to evaluate the Executive Director's response to unexpected and/or unforeseen events. Check performance rating 1 ❑ 2❑ 3❑ 4❑ 5❑ Comments: Evaluator Signature Date EXECUTIVE DIRECTOR SALARY SURVEY Executive Director Compensation Survey 750,000 500,000 CCUA - $210,934 250,000 0 • American Water Works Association • JEA • Emerald Coast Utility Authority St. Johns County Gainesville Regional Utility TOHO Water Authority 82 APPENDIX APPENDIX A- CUSTOMER SURVEY RESULTS How wouldyou rate thequalityof customer service? 80% 70% 60% 50% 40% 30% 20% 10% 0% Very Positive Somewhat Positive Neutral Somewhat Negative Very Negative ■ 2023 2022 How satisfied are you with the CCUA Representative listening to your concerns? 70% 60% 50% 40% 30% 20% 10% 0% Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied • 2023 2022 How would you describe our response to your concerns? 60% 50% 40% 30% 20% 10% 0% Very Positive Positive Neutral Negative Very Negative ■ 2023 2022 How would you describe your experience dealing with a CCUA Representative? 70% 60% 50% 40% 30% 20% 10% 0% Very Positive Positive Neutral Negative Very Negative • 2023 2022 APPENDIX B- ORGANIZATIONAL CHART Total Funded and Approved Full-time Positions 181 Net Full-time Additions,FY22/23 7 _ Functional Table o f Organization Net Student Intern(5)/Part-time(1)Additions,FY22/23 +6 `��y COUHr` Total Funded Positions,FY22/23 194 01411111 G 1 -a l.g1)'A UT VOW Board of Supervisors Executive Director Jeremy Johnston Chief Engineer _ Chief Operations Officer Public&Governmental Chief Financial Officer Chief Human Resources I Paul Steinbrecher Walter"Darryl"Muse Affairs Liaison Jeffrey man Officer Dennis Ragosta Kimberly Richardson ngineering(4) Iistriti on&Collection Finance(3) Risk&Safety(1) (65) —g I Customer Service& Human Resources(2) GIS(6) Water Treatment(16) Billing(17) stewater Treatment Service Availability(8) (36) Procurement(2) Wastewater,Intern(1) nstruction&Inspection Information Technology (5) Facilities&Fleet(6) (5) Part-Time IT Help Desk(1) Engineering Administrative vironmental Compliance Inventory(1) Assistant(1) (4) .SCADA(1) finistrative Assistant, Operations(1) Legend: Senior Leadership Team Position Management Position Supervisory Position Lead/Foreman Position Staff Position Revised 8/22/2023 Student Interns (open x4) Engineering Department 'Total Funded and Approved Full-time Positions 181 Net Full-time Additions,FY22/23 7 ,0 COV^,r Net Student Intern(5)/Part-time(1)Additions,FY22/23 +6 / Total Funded Positions,FY22/23 194 0141111 G 1 -a /e/TYAUIN0 Board of Supervisors Executive Director Jeremy Johnston Engineering Public&Governmental Chief Human Resources g g Chief Engineer Chief Operations Officer _ Chief Financial Officer Officer Administrative Assistant — Walter'Darr l Muse Affairs Liaison(1) JeffreyWesselman Kimberly Richardson Annesia Asberry Paul Steinbrecher Y GIS&Asset Systems Service Availability Construction&Inspection , Assistant Chief Engineer Distribution&Collection Manager Manager Joseph Paterniti Services Manager (65) Finance(3) Risk&Safety(1) Benjamin Freeman Melisa Blaney Warrick Sams PSM/GIS Specialist _ Senior Service Availability Senior Design Engineer Construction&Inspection Customer Service& XavierA Aguirre Engineer Services Coordinator Water Treatment(16) Human Resources(2) 9 Darrell Damrow (open position) Linda Ortiz Figueroa Billing(17) Senior GIS Analyst7 Engineer in Training Utility Engineer Wastewater Treatment Rita Matti-Coles James Blum Heather Cavanagh Lead Construction (36) Procurement(2) Inspector — Wastewater,Intern(1) Survey/GIS Technician I Matthew King Engineer in Training Information Technology (open position) Zachary Loeb I Facilities&Fleet(6) (5) Service Availability Analyst Construction Inspector Part-Time IT Help Desk(1) Jennifer Cron Survey Technician I James Griffin Joshua Reed Rafael Duran Environmental Compliance Backflow&GreasetrapInventory(1) Administrator (4) Samantha Conner CADD Technician II Service Availability Robert Dawkins Specialist,II SCADA(1) lino Smith Service Availability Specialist,I Administrative Assistant, Summer Berndt Operations(1) As-Built Coordinator Andrew Mitchell Legend: Senior Leadership Team Position Management Position Supervisory Position Lead/Foreman Position Staff Position Revised 8/22/2023 Student Interns (open x4) Total Funded and Approved Full-time Positions 181 Operations Net Full-time Additions,/Part-time 3 7 f6), COU^,r Net Student Intern(5)/ art-ti (1)Additions,FY22/23 +6 { Total Funded Positions,FY22/23 194 I, AUTN°0 Board of Supervisors Executive Director Jeremy Johnston I Public&Governmental Affairs Liaison(1) Chief Engineer Administrative Assistant, Chief Human Resources g Operations Chief Operations Officer Chief Financial Officer Officer — Paul Steinbrecher P Walter"Darryl"Muse Jeffrey Wesselman Alicia Baker Kimberly Richardson ■ General Superintendent General Superintendent General Superintendent Environmental Compliance i&C Administrator Facilities&Fleet Manager SCADA ManagerEngineering(4) D&C,Asst.COO Water Treatment Wastewater Treatment Manager Finance(3) Risk&Safety(1) anice Loudermilk John"David"Rawlins Jim Moore Ross Bland (open position) Heather Webber John McCleary I I I Chief Sewer Line Chief Field Services Chief Water/Wastewater Administrative Assistant, GIS(6) Master Electrician Pre-Treatment Coordinator Customer Service& Inspection Coordinator Maintenance Coordinator Water&Wastewater Nick Smith Human Resources(2) g_ Billy Loudermilk Billing(17) David Deese Carl"Ricky"DeLoach II Gary Church Leslie Buchanan Asst.Chief Water/ Service Availability8 I Lead Sewer Inspection Field Supervisors Wastewater Maintenance Facilities Maintenance Chief Water Treatment Treatment Inspector O Electrician Plant Operator Cole Procurement(2� Technician Bradley Poole Coordinator Barry Stanley Singleton Justin Raymer Richard Saucier I Matthew Cra Mike Rapp Water Treatment Plant Information Technol Construction&Inspection Water/Wastewater Oper ator vvonmental Scientist (5) Mechanic,Sewer TV Field Service Technicians — Maintenance Foreman Fleet Maintenanc (5) Inspection Wesley Addison Lawrence May — Specialist Dwight Garth Victoria Quick Part-Time IT Help Desk(1) Nick Griffin Thomas Finnegan Matthew McMullin Douglas Schutter Electronic Technician Water/Wastewater Cedric Bodway Engineering Administrative Barney Langford Danny Philemon Maintenance Lead Jonathan Stanley Zack Askew Assistant(1) Paul"PJ"Rosenbaum Matthew Jeffers I Fleet Maintenan Inventory(1) (open position) Daniel Legge Anthony Walker-leave 8/31 Technician air arks Marc McMahon Mechanic,Water/ William Thomas Jack Marsh Wastewater Josh Towns Derek Bayes Chief Water Treatment Lead Locator/ROW Brett Bollinger Floyd Greer Facilities Maintena Plant Operator P Joseph Dean Technician Jason McLain Maintenance Supv Dillon Lucas II I I I I Thomas Eure Levi Johns TracyAlexan Keystone Heights/ Spencer's Dylan Moore ater Treatment Plant Mid-Clay Fleming Island 1 Ridaught Landing Miller Street Craigki Ruis Jacob Crosby Peter's Creek Crossing Cate Coordinator Bradley Browning Jr Earin"Chad"Hartman NicOperator JourdanTri ief Wastewater Chief Wastewater Chief Wastewater Chief Wastewater Chief Wastewater Chief Wastewater William Walker (open position) Nathaniel Knepper Treatment Plant Treatment Plant Treatment Plant Treatment Plant Treatment Plant Treatment Plant Water/Wastewater Kyle Morris Operator Operator Operator Operator Operator Operator Locator Maintenance Foreman Corbin Bohanan Mike Chapman Kyle Holzschuher John Fuquay T.J.McLendon David McDonald Lyle Fulton 111111 Tony Jefferson (open position) Ronald Hill Water/Wastewater Wastewater Wastewater Wastewater Wastewater Wastewater Wastewater Maintenance Lead Treatment Plant Treatment Plant Treatment Plant Treatment Plant Treatment Plant Treatment Plant 1 ROW Maintenance (open position) Chief Water Treatment Operator Operator Operator Operator Operator Operator Technician J Plant Operator Vincent Brown Mark Duncan Darin Ernst Brad Morgan Anthony Veal Jim Richardville Mechanic,Water/ Tommy Riley Lindsey Estevez Jerry Ley Paul Stone Jesse Hellard Darrell"Glenn"Bennett Carl Silcox Wastewater Bryan Nall Shane Spicer Evan McCauley Kevin Bush Austin Gahl Kenny Milledge Brian Long Water Treatment Plant Dalton Rogers Curtis Copeland Greg Harris Carl Kight Brian Thacker Orator Wesley Bland Christopher Bryant Chief Field Operations Jonathan"Scott"Johns Be Hash Coordinator Jerry Sleezer Operator Trainee, Operator Trainee, Operator Trainee, Legend: SteDaniel Dawson ChristopherNozworth Wastewater Wastewater Wastewater P 9 hen Rencarge Wastewater,Intern I Brian Peeples Tyler Bryant Mason Dejno Bryce Adams Shane Jourdan I I Trenton Jenner Senior Leadership Lead Retrofit New Installations New Installations Repairs Repairs Team Position — Technician Foreman Foreman Foreman Foreman — Clifford Spry Kenneth Sweat Shawn McKinney Randy Green Marvin Short Management Position Retrofit Technician Lead Utility Lead Utility Lead Utility Lead Utility . Zachary Bombard-start Mechanic, Mechanic, Mechanic, Mechanic, 8/28 Installations Installations Repairs Repairs Supervisory Position (open position) Roger"Dale"Rodgers Daryl Roberts Michael Murrhee Dalton Chesser Lead/Foreman Utility Mechanic Utility Mechanic Utility Mechanic Utility Mechanic Position Casey"Elvis" Michael Echelberger Richard Bates Ian Larson Edgington Jonathan Wiggins Bryce Holeman Patrik Laniel Staff Position Jonathan Dillon Chad LeBlanc Hunter Watts Student Interns Revised 8/22/2023 (open x4) I Total Funded and Approved Full-time Positions 181 _ Finance & Human Resources Net Full-time Additions,/Part-time 3 7 ��y C�V�r Net Student Intern(5)/ art-ti (1)Additions,FY22/23 +6 L /- Total Funded Positions,FY22/23 194 011411111 G 1 -a l'ieiTN�0 YAUT Board of Supervisors Executive Director Jeremy Johnston Public&Governmental Affairs Liaison(1) Chief Engineer Chief Operations Officer Chief Financial Officer Chief HumanO e Resources Paul Steinbrecher lirI Walter"Darryl"Muse Jeffrey Wesselman Kimberly Richardson Customer Service& Assistant Chief Financial Distribution&Collection IT Manager Officer Procurement Manager Inventory Manager Risk&Safety Mana Engineering(4) Geor a Cavenas Billing Manager Angelia Wilson StanleyJurewicz (65) giana"Dee Dee"Strickland Karen Osborne g (open position) Contract&Procurement System Administrator Billing Analyst Financial Assistant Human Resource Generalist — GIS(6) Water Treatment(16) Kathleen Trice Dawn Green Cara Clark Specialist Susan Alexander Darrin Parker Lead Network Billing Clerk Financial Assistant, Wastewater Treatment Administrator AmyLevita Accounts Payable Training&Development Service Availability(8) (36) Tamantha aid Coordinator a Jonelle Cramer Freida Brown P Ashley Taliferro Wastewater,Intern(1) Ingrid Rodriguez Jamie Cribbs Help Desk Technician Lauren Shupe Construction&Inspection Facilities&Fleet(6) Brandon Fields Shannon Jenkins (5) i Monica"Claire"Smith Engineering Administrative Environmental Compliance Programmer,Senior Assistant(1) (4) Matthew Pence Customer Service Supervisor 11 Marla Champion r I Customer Service SCADA(1) Part-Time IT Help Desk Representative Andrew Robertson Abigail Bradley Brigitte"Brie"Macaluso Elaine Mojica Administrative Assistant, Jessica Kirkland Operations(1) Krystal Whitsett Melissa Emery Receptionist/Assistant Secretary Lisa Christian Legend: Senior Leadership Team Position Management Position Supervisory Position Lead/Foreman Position Staff Position Revised 8/22/2023 Student Interns (open x4) 87 APPENDIX C- EMPLOYEE ENGAGEMENT SURVEY RESULTS EMPLOYEE ENGAGEMENT SURVEY 100% 90% MIArilli W f 17 80% . 1111 N ., 70% j ' ,"1-iiii i 1 1 A 11 Z0 60% I ., its ( 50% a) a) 0 40% Q E w 30% . II 20% 10% L _ I _ ) _.,a•MNMs L .... L 0°/0 Career Work Engagement Safety Relationship Benefits Work Environment Engagement Management Axis Title FY 22-23 0 FY 21-22 FY 20-21 APPENDIX D- EMPLOYEE DEMOGRAPHIC DATA 0 `� I• `>a • • ,,44 i 11 A 1, 1 /1 , i II I EMPLOYEE DEMOGRAPHIC , - FY2022/2023 AGE RAC EA 11% < • 23 ° < °/ 61-70 ° Black or African American 18-30 ' 4% Hispanic or Latino 1 23% (.1 20% Woman 51-60 19% < 41-50 _ 27% 87% White 31-40 77% Man • • �� , • 1 %' k 4 1 IitAil i al lill i 1 * ►11 EMPLOYEE DEMOGRAPHICS - FY2021 /2022 AGE RACE 12% 1)> 18°/ 10% � 61-70 ° Black or African American 20-30 ' 2% Hispanic or Latino I 24.3% 19% ig Woman 51-60 22% 41-50 _ 29% 88% White 31-40 7 5.7% Man APPENDIX E- EMPLOYEE RECOGINTIONS Holiday Party Recognitions Engineering Zack Loeb Facilities&Fleet Tracy Alexander Rita Matti-Coles,Stevenson Ellis,Andrew Mitchel Billy Loudermilk Joe Paterniti,Warrick Sams,Angelia Wilson, Doug Schutter Kevin Ledbetter,Darrell Damrow,Heather Cavanaugh, Darrin Parker,Linda Ortiz Figuero,Zach Loeb Melisa Blaney,Kevin Ledbetter,Warrick Sams, Environmental Compliance Nick Smith Dennis Ragosta,Matt King,and Summer Berndt Victoria Quick Employee Recognitions Service Availability Jina Smith Samantha Conner Wastewater Zack Askew,III Barry Cole-5 years Jim Blum Leslie Hess Benjamin Hash-25 years Andrew Mitchell David McDonald Bradley Morgan-5 years Water Jonathan Stanley Marty Moore DarrellDamrow-ioyears Nate Knepper Lyle Fulton David Deese-25 years Cedric Bodway TJ McLendon Dwight Garth-5 years Benjamin Hash David McDonald Heather Cavanagh-5 years Brian Thacker Trenton Jenner James Byrnes-5 years Nicolas Jourdan Wesley Bland James Moore-5 years D&C Dale Rodgers Vincent Brown Jeffrey Wesselman-5 years Corbin Bohanan Lindsey Estevez Jina Gibbs-25 years Matt McMullin Darin Earnst Jonelle Cramer-5 years Daniel Legge Greg Harris Lauren Shupe-5 years Stan Singleton Jerry Ley Leslie Hess-25 years Marvin Short Curtis Copeland Lisa Christian-io years Kenny Sweat Glenn Bennett Lyle Fulton-4o years Carl Silcox Construction&Inspection Services Linda Ortiz Mark Duncan-25 years Chad Hartman Rafael Duran Michael Chapman-to years Larry May Procurement Angelia Wilson Nicolas Jourdan-5 years Levi Johns Darrin Parker Stephen Rencarge-35 years Brian Peeples Finance Trisha Norton Susan Alexander-zo years Michael Murrhee IT Jonelle Cramer Tamatha Spaid-25 years Ron Hill CS/Billing Dawn Green Vincent Brown-5years Gary Church Jamie Cribbs William Walker-25 years David Deese Lauren Shupe Zack Askew-5 years Richard Saucier Amy Levita HR Brie Macaluso — Dennis Ragosta-Acceptance into the Leadership Clay Program Susan Alexander Victoria Quick-Master's Degree in Marine Science APPENDIX F- PLANT CAPACITY AND TREATMENT PERFORMANCE CLAY COUNTY Px coti,�, 2022 Annual Capacity Statement c,� T/- Data Collection O ' N • Potable Water X Gr/t.?YAUTN0`�SCI. Sanitary Sewer Utility: Clay County Utility Authority Date of data provided: 12/31/22 Prepared by: Darrell Damrow, PE SYSTEM Orange Park Pace/Fleming *Kingsley FACTOR Grid 1 Grid Mid-Clay Ravines Pier Station Keystone Grid Geneva Lake Cove Plant design capacity(1) 46.989 13.088 4.487 1.915 0.086 1.780 0.165 0.100 Population served (2) 104,557 31,762 16,557 3,392 141 5,354 414 _ 88 Average flow(3) 7.6991 2.349 1.412 0.324 0.0081 0.454 0.0301 0.015 Peak flow(3) 9.909 3.811 2.493 0.455 0.023 0.849 0.041 0.077 Reserved flow(4) 0.307 0.072 0.107 0.023 0.007 0.042 0.001 0.018 (Surplus capacity, mgd 36.773' 9.205 1.887 1.437 0.056' 0.889 0.123' 0.005 Total committed flow, mgd 10.216 3.883 2.600 0.478 0.030 0.891 0.042 0.095 (1) Maximum day capacity per plant re-rating calculations approved by FDEP, mgd (2) Estimated existing occupied ERCs multiplied by 2.76 persons per ERC (3) Per December, 2014 Monthly Operating Report, mgd (4) Installed at 12/31/22 39,393 11,863 6,455 1,318 97 2,119 153 71 Occupied at 12/31/22 37,883 11,508 5,999 1,229 51 1,940 150 32 Unoccupied at 12/31/22 1,510 355 456 89 46 179 3 39 GPD/ ERC 203 204 235 264 157 234 200 469 Reserve flow(mgd) 0.307 0.072 0.107 0.023 0.007 0.042 0.001 0.018 Total Committed Flow, Potable Water= Peak + Reserved Total Committed Flow, Sanitary Sewer=Average + Reserved *Kingsley Cove online as of July 1, 2014. Lakeview Villa WTP taken out of service on 12/3/2013. CLAY COUNTY FY 2022-2023 Semi-Annual Capacity Statement Data Collection Potable Water X Sanitary Sewer Utility: Clay County Utility Authority Date of data provided: 03/31/23 Prepared by: Darrell Damrow, PE WATER SYSTEM Orange Pace/Fleming Keystone Geneva *Kingsley FACTOR Park Grid Grid Mid-Clay Ravines Pier Station Grid Lake Cove Plant design capacity (1) 46.989 13.088 4.487 1.915 0.086 1.780 0.165 0.100 Population served (2) 108,402 31,580 18,222 3,359 141 5,545 389 88 Average flow (3) 8.814 2.567 1.673 0.362 0.007 0.439 0.032 0.023 Peak flow (3) 10.266 3.524 2.192 0.476 0.014 0.791 0.047 0.044 Reserved flow (4) 0.316 0.084 0.154 0.028 0.006 0.039 0.001 0.028 Design Capacity Used (%) 21.8 26.9 48.9 24.9 16.3 44.4 28.5 44.0 Surplus capacity, mgd 36.407 9.480 2.141 1.411 0.066 0.950 0.117 0.028 Total committed flow, mgd 10.582 3.608 2.346 0.504 0.020 0.830 0.048 0.072 (1) Maximum day capacity per plant re-rating calculations approved by FDEP, mgd (2) Estimated existing occupied ERCs multiplied by 2.76 persons per ERC (3) Per March 2023 Monthly Operating Report, mgd (4) Installed at 3/31/23 40,684 11,818 7,209 1,311 97 2,187 144 71 Occupied at 3/31/23 39,276 11,442 6,602 1,217 51 2,009 141 32 Unoccupied at 3/31/23 1,408 376 607 94 46 178 3 39 GPD / ERC 224 224 253 297 137 219 227 719 Reserve flow (mgd) 0.316 0.084 0.154 0.028 0.006 0.039 0.001 0.028 Total Committed Flow, Potable Water = Peak + Reserved Total Committed Flow, Sanitary Sewer = Average + Reserved *Kingsley Cove online as of July 1, 2014. Lakeview Villa WTP taken out of service on 12/3/2013. CLAY COUNTY c 0 couNr` 2022 Annual Capacity Statement Data Collection , f" 11TYAUTN��`- Potable Water Sanitary Sewer X Utility: Clay County Utility Authority Date of data provided: 12/31/22 Prepared by: Darrell Damrow WASTEWATER TREATMENT FACILITY Fleming Peter's FACTOR Miller Street Island Spencers Mid-Clay Ridaught Keystone Creek Plant design capacity (1) 4.990 4.000 4.000 3.000 2.370 0.074 0.250 Population served (2) 26,300 42,286 39,634 12,715 0 643 3,030 Average flow (3) 0.883 1 .887 1.687 0.773 2.040 0.039 0.137 Peak flow (3) 1.024 2.282 1.872 0.995 4.334 0.068 0.189 Reserved flow (4) 0.026 0.038 0.060 0.037 0.000 0.001 0.058 Surplus capacity, mgd 4.081 2.075 2.253 2.190 0.330 0.034 0.055 Total committed flow, mg 0.909 1 .925 1.747 0.810 2.040 0.040 0.195 (1) Based on DEP permit, mgd (2) Estimated existing occupied ERCs multiplied by 2.76 persons per ERC. (3) Per December, 2014 Monthly Operating Report, mgd (4) Installed at 12/31/14 9,809 15,626 14,867 4,825 0 238 1,563 Occupied at 12/31/14 9,529 15,321 14,360 4,607 0 233 1,098 Unoccupied at 12/31/' 280 305 507 218 0 5 465 GPD / ERC 93 123 117 168 240 167 125 Reserve flow (mgd) 0.026 0.038 0.060 0.037 0.000 0.001 0.058 Total Committed Flow, Potable Water = Peak + Reserved Total Committed Flow, Sanitary Sewer = Average + Reserved Ravines WWTF Closed CLAY COUNTY FY 2022-2023 Semi-Annual Capacity Statement Data Collection Potable Water Sanitary Sewer X Utility: Clay County Utility Authority Date of data provided: 03/31/23 Prepared by: Darrell Damrow WASTEWATER TREATMENT FACILITY Fleming Ridaught Keystone Peter's FACTOR Miller Street Island Spencers Mid-Clay Landing Heights Creek Plant design capacity (1) 4.990 4.000 4.000 3.000 2.370 0.074 0.250 Population served (2) 26,573 42,250 39,233 13,201 23,656 742 3,814 Average flow (3) 0.849 2.346 1.690 1 .048 1.045 0.031 0.118 Peak flow (3) 1.204 2.864 1.857 1 .748 1.647 0.039 0.168 Reserved flow (4) 0.025 0.050 0.047 0.082 0.029 0.000 0.020 Design Capacity Used (%) 17.0 58.7 42.3 34.9 44.1 41 .9 47.2 Surplus capacity, mgd 4.116 1 .604 2.263 1 .870 1.296 0.043 0.112 Total committed flow, mgd 0.874 2.396 1.737 1 .130 1.074 0.031 0.138 (1) Based on DEP permit, mgd (2) Estimated existing occupied ERCs multiplied by 2.76 persons per ERC. (3) Per March 2023 Discharge Monitoring Report, mgd (4) Installed at 3/31/23 9,912 15,637 14,608 5,156 8,809 273 1,619 Occupied at 3/31/23 9,628 15,308 14,215 4,783 8,571 269 1,382 Unoccupied at 3/31/23 284 329 393 373 238 4 237 GPD / ERC 88 153 119 219 122 115 85 Reserve flow (mgd) 0.025 0.050 0.047 0.082 0.029 0.000 0.020 Total Committed Flow, Potable Water = Peak + Reserved Total Committed Flow, Sanitary Sewer = Average + Reserved Ravines WWTF Closed I 1 Clay County Utility Authority Permit Limit v. Actual Surface Water Discharge 01/01/2022 through 12/31/2022 300 257.0 245.9 200 Vf 0 a a) as 2 a`) 131.0 100 32.91 29.94 31.9 CBODS TSS - TP ■Permitted Actual Fleming Island & Miller Street WRF's of Permitted Nitrogen Discharge 20.00% — 18.00% 16.00% P 14.00% 12.00% 10.00% � I � I 8.00% 6.00% I - I . I 4.00% I I 2.00% 0.00% o�4t �e� �6 �a 6 6�a ��\ .�� aJ �e, \.�J S met�,� �/ ■ FY 21/22 FY 22/23 Fleming Island & Miller Street WRF's % of Permitted Phosphorus Discharge 20.00% 18.00% 16.00% 14.00% 12.00% 10.00% 8.00% 6.00% 4.00% 2: :: I1ihiiiiIIIII 00% 00% 6 6 6 cA •kJ • •& A I ,06 ,�° s e ,�/� � aP �a ,� c, 0 e, \'`) Oel ce ■ FY 21/22 _ FY 22/23 APPENDIX G- KEY PERFORMANCE INDICATORS Water Conversation Assessments 180 - 160 — 140 120 100 80000 0 60 I 40 11I � 1 20 0 Oct Nov Dec Jan Feb Mar Apr May June July Aug Sept ■FY 2020 ■FY 2021 ■FY 2022 ■FY 2023 CCUA Sanitary Sewer Overflow Volume Compared to Total Volume of Wastewater Treated 1.2 250,000,000 1 200,000,000 0.8 150,000,000 0.6 100,000,000 0.4 0 2 50,000,000 0 0 Oct-22 Nov-22 Dec-22 Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 Volme Treated (gallons) All Plants Volume Lost v. Volume Treated (%) All Plants CLAY COUNTY UTILITY AUTHORITY KEY PERFORMANCE INDICATORS - PERIOD ENDING 05/31/2023 Days of Cash on Hand Undesignated Cash 58,248,604 /Operating Expense per day / 109,231 Days of Cash on Hand = 533 0 455 In Years 1.46 Debt Ratio Total Liabilities 96,875,980 /Total Assets / 419,242,569 Debt Ratio(%) = 23% 0 40% Debt-Service Coverage Ratio Revenue,Annualized 57,523,721 -O&M Costs,Annualized - 39,323,077 /Total Debt Service / 9,238,085 Debt-Service Coverage Ratio 1.97 0 1.63 Operating Ratio Total O&M Costs 39,323,077 /Total Operating Revenue / 57,523,721 Operating Ratio 68% 72% Employee Turnover YTD#of Employee Departures 17 Rolling 12-month turnover 23 /Total#of FTE's / 188 Rolling 12-month Employee Turnover 12.2% Q 10.6% Current Ratio Current Assets 68,524,654 /Current Liabilities / 19,372,094 Current Ratio 3.54 0 2 Return on Assets Net Income 12,133,763 Net Income,Annualized 18,200,644 /Total Assets,Annualized 424,022,820 Return on Assets 4.3% 2.2% OT By Month - Hours 2020 vs. 2021 vs. 2022 vs. 2023 Sum of OT Hours Month FY 2020 FY 2021 FY 2022 FY 2023 Oct 1,648 1,076 1,203 1,348 Nov 1,368 1,282 1,266 920 Dec 1,358 1,508 1,335 1,400 Jan 1,588 1,508 1,475 1,680 Feb 1,481 1,328 1,368 1,361 Mar 1,326 1,649 1,742 1,383 Apr 1,143 904 975 930 May 884 781 1,026 1,038 June 933 933 983 1,261 July 966 1,287 1,024 Aug 957 1,364 1,412 Sept 1,885 1,977 1,186 Totals 15,536 15,596 14,993 11,320 OT Hours by Month 2,000 1,500 -r1 1,000 500 0 Oct Nov Dec Jan Feb Mar Apr May June July Aug Sept ■FY 2020 ■FY 2021 ■FY 2022 ■FY 2023 OT By Month-Dollars 2020 vs.2021 vs.2022 vs.2023 Sum of OT Gross Month FY 2020 FY 2021 FY 2022 FY 2023 Oct $54,879.88 $37,001.75 $43,892.69 $57,198.39 Nov $47,306.87 $46,519.07 $47,760.37 $38,643.47 Dec $48,837.79 $107,512.99 $52,634.11 $60,271.91 Jan $57,541.95 $56,763.40 $57,352.30 $72,449.00 Feb $51,573.55 $47,353.42 $51,245.40 $57,762.39 Mar $45,734.13 $62,505.67 $65,564.29 $58,134.47 Apr $39,219.53 $30,609.88 $35,743.93 $38,850.35 May $29,468.21 $26,464.33 $37,813.41 $42,503.26 June $33,472.17 $32,516.39 $37,923.84 $52,887.88 July $33,982.05 $44,039.18 $38,543.36 Aug $32,303.97 $46,167.07 $53,785.62 Sept $64,387.25 $68,128.64 $45,594.20 Totals $538,707.35 $605,581.79 $567,853.52 $478,701.12 OT$'s by Month $120,000.00 $100,000.00 $80,000.00 $60,000.00 — $40,000.00 IIC $20,000.00 So.00 Oct Nov Dec Jan Feb Mar Apr May June July Aug Sept ■FY 2020 ■FY 2021 ■FY 2022 ■FY 2023 Water Treatment Cost per 1 kgal. by Fiscal Years $1.40 $1.20 $1.00 - Isom v Q o $0.60 v $0.40 ri $0.20 $0.00 II ] Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Month :,./ CCo.119-20 20-21 21-22 22-23 -Goal Water Reclamation Cost per lkgal. by Fiscal Years $6.00 $5.00 $4.00 I I $3.00 — :::: ml . 1111.1= $0.00 E, Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. 19-20 20-21 21-22 22-23 —Goal D&C - Field Service Service Tickets Completed 3500 3000 2500 - - - — 2000 I I I ■ 1500 hil 1000 III 500 Ill I I 0 Oct Nov Dec Jan Feb Mar Apr May June July Aug Sept •FY 2020 •FY 2021 •FY 2022 •FY 2023 D&C - Cross Connection Inspections 450 400 - 350 I Mr WI I . n • 300 � — 250 00 I I ■ III ■ uI ■ I 1 50 III II ■ III ■ III ■ nI II . ■ III ■ I 100 II Ii ' ' ' III [ hill . I ■ III ■ I 50 I ■II0 I IIIiUi Oct Nov Dec Jan Feb Mar Apr May June July Aug Sept ■FY 2020 ■FY 2021 ■FY 2022 ■FY 2023 D&C- LF of Gravity Main Inspected (Linear Feet per Month) 25000 1 20000 Iol 15000 l0000 soon III o in` —• Oct Nov Dec Jan Feb Mar Apr May June July Aug Sept •FY 20-21 •FY 21-22 •FY 22-23 D&C Maintenance Repairs 350 300 250 200 150 100 IIIIiIIiI1IIiiIIIIIIiiiIiIi . HI I I . I I . I I 5 Oct Nov Dec Jan Feb Mar Apr May June July Aug Sept •FY 2020 •FY 2021 •FY 2022 •FY 2023 Fleet Maintenance Service Tickets 60 50 40 30 20 10 —1-11—ilw_—Im plif Ir! IT I Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept ■ FY 21/22 ■ FY 22/23 Number of Total Contract Type of Project %On Schedule*** Projects YP Value** 37 Engineering Design & SDC* 15,850,000 81% 17 Construction 124,832,000 76% Total Contract Value $140,682,000 * SDC-Services During Construction ** All projects are currently tracking on approved budget *** Construction Schedule delays primarily due to supply chain issues,especially electrical gear Capital Improvement Plan Performance History 120000000 — Additional$27-Million in Flight $37,730,523.00 100000000 $13,013,439.77 $28,002,437.80 A 80000000 $16,462,846.81 O $14,821,832.53 0 y $7,994,538.34 I $23,469,767.3 I7 0 60000000 3 $6,623,866.64 $12,539,366.07- I \I CO 0 $12,162,919.82 $6,987,898.48 a 40000000 m $6,552,383.33- U \20000000 $3,sss,966.38 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 Projected Budget Year 2023 underway II Total Spent Total Budgeted i Construction and Inspection Services (FY 22-23 Performance: Data Period Ending July 2023) Fiscal Year 2022 - 2023 Project Ca ital Workload Mix p Improvements 15% Subdivision Subdivision 43% Commercial Commercial Capital Improvements 42% KPI (FY 22-23) TRACKING Elirrill DATA Number of CIP 16 NA CIP Change Orders 10 2 per project (32) Avg. Number of CIP Change Orders Per < 1 2 Project CIP Projects on Schedule 50% 95% % CIP Projects on Budget (#of projects 94% 95% completed < 5%or<$50k of budget) Avg. Daily-Monthly Development Projects 5.7 6 Inspected Per Day/ Per Inspector Avg. Daily-Monthly Time (hours) Utilized 5.5 6 Inspecting Development Projects Per Day / Per Inspector EAM/GIS/Survey Department KPI Rollup Summary KPI Target Actual Comment GIS Downtime <0.1% <0.1% Jacobs contract execution +Software renewals Budget vs Target $504,070 $117,432 approaching, on track for budget Route Surveys Complete 6 6 Sketches and Descriptions 29 33 GIS As-Built Cycle Time 18 Days No target for FY23 APPENDIX H - EMPLOYEE PICTURES !- ' 0 % •__, ' , .4.. . E0 ..._ 1 .6------11"--------- , . • ,• , . 4 • ' I ._ .. '. ..... i -417 • .: .„ . •cs.. 4,, F 6411111 1 -- r - • / 41' ' - - - ( . . ..._ _ 4 4 . 1, \ . wi • ti s t • \ ( , . • ., f: *, . 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It , . ,,,, ,,„ .... . ,. � ;ts 'Y'S ,4,1*::": a • t , , t . . : M if ". ...J.- -.,- 4 . .,,,, ., 2 . ..., ,. 4 Kimley>>>Horn Appendix H Resolution No. 2023/2024- 01 CCUA Biennial Engineering Evaluation and Report A-8 CLAY COUNTY UTILITY AUTHORITY RESOLUTION NO. 2023/2024-01 A RESOLUTION OF THE BOARD OF SUPERVISORS OF THE CLAY COUNTY UTILITY AUTHORITY ESTABLISHING UTILITY DISTRICTS; ADOPTING, AMENDING AND RESTATING WATER AND WASTEWATER UTILITY RATES AS PREVIOUSLY ADOPTED IN RESOLUTIONS NO. 94/95-14, NO. 94/95- 18, NO. 94/95-21, NO. 94/95-23, NO. 95/96-04, NO. 96/97- 01, NO. 97/98-01, NO. 98/99-01, NO. 99/00-01, NO. 99/00- 05, NO. 99/00-06, NO. 2000/2001-01, NO. 2000/2001-07, NO. 2000/2001-08, NO. 2001/2002-01, NO. 2003/2004-01, NO. 2004/2005-01, NO. 2005/2006-01, NO. 2005/2006-04, NO. 2006/2007-01, NO. 2007/2008-01, NO. 2008/2009-01, NO. 2009/2010-01, NO. 2010-2011-01, NO. 2011-2012-01, NO. 2012-2013-01, NO. 2013-2014-01, NO. 2014-2015-01, NO. 2015-2016-01, NO. 2016/2017-01, NO. 2017/2018-01, 2018/2019-01, NO. 2019/2020-01, NO. 2020/2021-01, 2021/2022-01, AND NO. 2022/2023-01; ADOPTING, AMENDING AND RESTATING SERVICE AVAILABILITY POLICY; ADOPTING, AMENDING AND RESTATING FIRE HYDRANT METER POLICY, PROCEDURES AND RATE SCHEDULE; PROVIDING AN EFFECTIVE DATE. WHEREAS, on October 1, 1994, the Clay County Utility Authority (hereinafter, the "Authority" or "Utility") came into existence pursuant to Chapter 94-491, Laws of Florida, Special Acts of 1994 (the "Act"); WHEREAS, on its effective date, the Authority acquired certain water and wastewater utility assets previously acquired or owned by Clay County, Florida, said assets being now known as the Clay County Utility Authority Water and Wastewater System (hereinafter "Utility" or "System"); WHEREAS, on its effective date, by its Resolution No. 94/95-6, subsequently extended on December 20, 1994, by its Resolution No. 94/95-12, the Authority ratified and continued on an interim basis its policies and procedures concerning rates, fees and charges, and its service availability policy, as had been previously adopted by the Clay County Water and Sewer Authority, the Authority's predecessor in interest to the System; WHEREAS, on February 21, 1995, the Authority adopted effective as of February 27, 1995, Resolution No. 94/95-14, setting forth its standing policies establishing just, fair and equitable rates, fees and charges for the effective and efficient administration of Utility; WHEREAS, on May 16, 1995, the Authority adopted Resolution No. 94/95-18, amending in part Resolution No. 94/95-14, providing for amendment of charges and disposal of domestic septic tanks, portable toilet, and landfill lechate, providing further for amendment of charges for reconnection of wastewater system users, and the Authority is authorized to adopt water and wastewater rates, fees, and charges, and providing further for an amendment to the service availability policy with respect to septage disposal; WHEREAS, on September 5, 1995, the Authority adopted Resolution No. 94/95-21, providing for, among other things, the maintenance of security deposits and alternatives thereto with respect to customer accounts; 1 CCUA RESOLUTION NO. 2023/2024-01 WHEREAS, on September 17, 1995, the Authority adopted Resolution No. 94/95-23, amending and restating in their entirety its standing policies establishing just, fair and equitable rates, fees and charges for the effective and efficient administration of Utility for fiscal year 1995-1996; WHEREAS, on February 20, 1996, the Authority adopted Resolution No. 95/96-4, amending and restating Paragraph 5, "ON-SITE IMPROVEMENTS" of its service availability policy, as previously adopted and amended in Resolutions No. 94/95-14, No. 94/95-18, No. 94/95-21, and No. 94/95-23; WHEREAS, on August 5, 1997, the Authority authorized the acceptance and operation of the McRae Landing Water Treatment System, and the Board of County Commissioners for Clay County, Florida, by their action of August 12, 1997, Clay County Resolution No. 96/97-86, authorized and approved the acquisition of the same, and on September 4, 1997, the Authority accepted the transfer of the McRae Landing Water Treatment System, and such system is included as a part of the West Clay System (formerly the Clay System) for rate purposes; WHEREAS, on September 4, 1997, the Authority authorized the operation of the Eagle Harbor Water and Wastewater Treatment Systems, pursuant to that one certain Operation and Maintenance Agreement between the Authority and THE CROSSINGS AT FLEMING ISLAND COMMUNITY DEVELOPMENT DISTRICT, a Chapter 190, F.S. Community Development District; WHEREAS, on March 3, 1998, the Authority adopted its policy regarding the reuse of treated wastewater effluent (hereinafter, "reuse water" or "reclaimed water"), as regulated by the Florida Department of Environmental Protection ("FDEP") under Chapter 62-210, FAC, as amended, as an alternative source of irrigation, and established rates with respect thereto, all of which was formalized by the Authority's adoption of Resolution No. 97/98-07; WHEREAS, on March 17, 1998, the Authority adopted Resolution No. 97/98-08, amending its service availability policy previously adopted, amended and restated in Resolution No. 97/98-01, to provide for, among other things, the requirement that applicants for service with the Authority's System first sign a letter agreement in the form directed therein, prior to the Authority applying for a FDEP permit for such water and/or wastewater facilities relating to the applicant's project; WHEREAS, on May 19, 1998, the Authority adopted an amended and restated policy regarding reuse water as an alternative source of irrigation, and restated rates with respect thereto, all of which was formalized by the Authority's adoption of Resolution No. 97/98-10; WHEREAS, on June 16, 1998, the Authority adopted Resolution No. 97/98-11, adopting its Pretreatment Program (herein so called) in compliance with FAC section 62- 625.500(a), for the purpose of preventing discharges to the wastewater treatment facilities of the Authority by industrial users and others which would potentially interfere with the operation of such facilities, and to prevent discharges which would pass through or otherwise be incompatible with the Authority's wastewater treatment facilities; WHEREAS, on August 18, 1998, the Authority adopted its Golden Opportunities Plan as Resolution No. 97/98-12 (renumbered from Resolution No. 97/98-11), providing for, among other things, an extended period of time for retired ratepayers on a fixed income and who are in excess of age 62 years to pay monthly utility charges as the same come due; 2 CCUA RESOLUTION NO. 2023/2024-01 WHEREAS, on September 1, 1998, the Authority authorized an increase in the term of a refundable agreement entered into under Paragraph 8 of the Authority's service availability policy, for the equitable refund for the cost of certain offsite improvements made by a developer/applicant to the Authority's System, under the conditions set forth therein, to an initial term of ten(10) years, followed by a subsequent extension term of an additional ten (10) years as permitted therein; WHEREAS, effective November 3, 1998, the Authority accepted the transfer of the Water and Wastewater service rights and related distribution and collection facilities for The Point Condominiums and Whitney's Marina, subject to an interim operating period to allow for the completion and connection of such users to the Authority's central Water and Wastewater systems, which has since been completed, and such system is included as a part of the Kingsley System for rate purposes; WHEREAS, effective January 5, 1999, the Authority accepted the transfer of The Ravines PUD Water and Wastewater Treatment, Collection and Distribution Systems, and such systems are included as a part of the Mid-Clay System for rate purposes; WHEREAS, on January 5, 1999, the Authority adopted Resolution No. 98/99-07, which restated and corrected Sections 12 and 13 of the Service Availability Policy dealing with installation of potable water meters and fees and charges for installation of reuse water meters, respectively; WHEREAS, on April 6, 1999, the Authority adopted Resolution No. 98/99-08, which amended the method for determining and calculating equivalent residential connection factors for water, reuse water and wastewater services for Hotel/Motel establishments (not including food service, banquet, meeting room and guest laundry facilities); WHEREAS, on May 4, 1999, the Authority adopted Resolution No. 98/99-09, which formally adopted and amended the Authority's "In-Fill Projects Fund Policy", thereby supplementing the Authority's Service Availability Policy; WHEREAS, on June 1, 1999, the Authority adopted Resolution No. 98/99-10, which formally adopted the Authority's "Middleburg Service Area Development Policy," thereby supplementing the Authority's Service Availability Policy; WHEREAS, on March 21, 2000, the Authority adopted Resolution No. 99/00-05, adding a new subsection(12) to Section 3 of the existing Rate Resolution(defined below) for the Authority, regarding the imposing of liens for unpaid service availability fees, and renumbering prior subsections (12) through (15), inclusive, of that section, to existing subsections (13) through(16), inclusive; WHEREAS, the Authority has adopted an amended and restated "Cross-Connection Control Policy" by its informal action of April 4, 2000, which amended said policy as originally adopted on April 14, 1995; WHEREAS, by its action on July 3, 2001, after public notice and hearing, the Board of Supervisors for the Authority adopted Resolution No. 2000/2001-08, adopting rules to implement the application, processing and issuance of permits for water distribution and wastewater collection system mains 12" in diameter and smaller in size; and amending and supplementing in part Resolution No. 2000/2001-01 by adopting permit application fees; WHEREAS, by its action on October 2, 2001, after public notice and hearing, the Board of Supervisors for the Authority adopted Resolution No. 2001/2002-01, adopting its annual rate resolution for that fiscal year, its service availability policy, and its new fire meter hydrant policy and procedures; 3 CCUA RESOLUTION NO. 2023/2024-01 WHEREAS, the Authority has since, after published notice and rate hearings, adopted its annual schedule of rates for water, wastewater and reuse water, for its various districts; WHEREAS, the Authority acquired the Keystone Heights system from Florida Water Services Corporation, on or about May 7, 2003, based on previously adopted Authority resolutions and formal approval of the expansion of the Authority's systems by the Board of County Commissioners for Clay County, Florida; WHEREAS, on August 1, 2006, the Authority informally approved an increase in the charge per thousand gallons of septic waste charge for septage treatment, and a formula change to the calculation of the charge for excess strength waste to more accurately reflect the actual impact of Authority facilities, to be effective beginning Fiscal Year 2006/2007; WHEREAS, on August 1, 2006, the Authority informally approved an increase in a number of service charges, rates and fees to be included in the published schedule for the Authority's Public Rate Hearing and to be used effective beginning Fiscal Year 2006/2007; WHEREAS, by its action on November 20, 2007, the Board of Supervisors for the Authority adopted Resolution No. 2007/2008-06, formally adopting its PRETREATMENT RESOLUTION ENFORCEMENT RESPONSE PLAN; WHEREAS, by its action on June 1, 2010, adopting Resolution No. 2009/2010-07, the Board of Supervisors for the Authority amended Section 12.(1) of the Authority's Rate Resolution, entitled "DETERMINATION OF EQUIVALENT RESIDENTIAL CONNECTION FACTORS FOR WATER, REUSE WATER AND WASTEWATER SERVICES," previously established under Resolution No. 2009/2010-01, adopted effective October 1, 2009, was amended in part to add a new Establishment category of "Laundry (Self-Service with Water Efficient Front-Loading Commercial Washer)," and having an assigned ERC Factor of 0.520; WHEREAS, on September 21, 2010, the Authority informally approved the Septage Haulers Disposal Deposit Policy requiring an upfront security deposit and for the payment of domestic waste disposal service it renders, to be effective beginning Fiscal Year 2010/2011; WHEREAS, on September 21, 2010, the Authority informally approved the Miscellaneous Receivable Policy that allows for a nonpayment fee equal to the Miscellaneous receivables that water/sewer receivables pay for payments not received by their due date, to be effective beginning Fiscal Year 2010/2011; WHEREAS, on September 21, 2010, the Authority informally approved the Disability Assistance Plan for disabled customers who do not meet the Golden Opportunities Plan, to be effective beginning Fiscal Year 2010/2011; WHEREAS, on September 21, 2010, the Authority informally approved a new policy requiring refund checks to be issued to the spouse or personal representative of a deceased customer, to be effective Fiscal Year 2010/2011; WHEREAS, on September 21, 2010, the Authority informally approved a service charge plus recording fees to be charged to a customer who has a lien placed on their property, to be effective Fiscal Year 2010/2011, currently in effect as set forth in Exhibit WHEREAS, on September 21, 2010, the Authority informally approved a service charge for delinquent customers with flat-rate sewer accounts, to be effective Fiscal Year 2010/2011, currently in effect as set forth in Exhibit"A"; 4 CCUA RESOLUTION NO. 2023/2024-01 WHEREAS, the Authority by its informal action on January 4, 2011, implemented Customer enrollment into an Auto Debit Program for Customers desiring to utilize recurring automatic payment withdrawals of incurred rates, fees and charges, for qualifying Customers; WHEREAS, on January 18, 2011, the Authority informally approved the excess usage adjustment covering the initial thirty (30) day watering period for new sod for Customers who successfully complete a water conservation assessment to receive a water adjustment capped at tier 2; WHEREAS, on January 18, 2011, the Authority informally approved the excess usage adjustment for a pool fill capped at tier 2; WHEREAS, on March 1, 2011, the Authority informally approved use of a period adjustment factor formula to take into account long and short billing periods off of the base 30-day period, and provided for corresponding adjustment of Customer accounts; WHEREAS, by its formal action on August 2, 2022, the Authority amended and restated its Clay County Utility Authority Pretreatment Program With Respect To General Sewer Use And Pretreatment Of Wastewater, in order to comply with legislative changes under F.S. s. 403.0741, and further modified said policy by its informal action as to the FOG BMP Policy for hydromechanical grease interceptor device maintenance requirements on September 20, 2022, which actions together superseded prior Authority Resolution Nos. 2011/2012-06, 2003/2004-07, and 97/98-11; WHEREAS, on July 2, 2013, the Authority informally approved and authorized staff use and implementation of a Criteria for Customer Returned Check Service Charge Waiver for qualifying Customers; WHEREAS, on September 3, 2013, the Authority informally approved revisions to the Authority's Septage Haulers Disposal Deposit Policy, Miscellaneous Receivable Policy, and Domestic Waste Application, to be effective as of October 1, 2013; WHEREAS, on October 1, 2013, the Authority amended, restated, and adopted its rates, fees, and charges, Service Availability Policy, and Fire Hydrant Meter Policy, for the System or Utility owned and operated by the Authority within its territorial boundaries as located in parts of Bradford, Clay, and Duval Counties, Florida, by the adoption of Authority Resolution No. 2013/2014-01 (the "Rate Resolution"), by the formal action of the Board of Supervisors (herein so called) of the Authority; WHEREAS, on December 3, 2013, the Board of Supervisors of the Authority by formal action adopted Resolution No. 2013/2014-05, which adopted the Authority's As-Built Specifications— Standards Manual; WHEREAS, a water utility system connection charge is a funding mechanism that a local government may utilize to pay for improvements to its water utility that are necessary to serve new growth; WHEREAS, in order to be constitutional, connection charges must satisfy a dual rational nexus test; WHEREAS, the dual rational nexus test requires a local government, in this case the Authority, to show a reasonable nexus between the Authority's need for additional capital facilities and the new construction and that a special benefit is conferred upon the charge payers; 5 CCUA RESOLUTION NO. 2023/2024-01 WHEREAS, the calculation of the initial Alternative Water Supply connection charge ("AWS Connection Charge") effective October 1, 2015, was based upon the most recent and localized data, as evidenced by the Reclaimed Water Deficit & Augmentation of Reclaimed Water System Projection Study on Long Term Water Supply dated December 2014, prepared by Ray O. Avery, Utility Consultant for the Authority, as supplemented and confirmed by subsequent Utility staff and management analyses and projections, which are on file with the Authority; WHEREAS, the accounting of the AWS Connection Charge revenues and expenditures are reported in a special and segregated revenue fund entitled "AWS Connection Charge Fund"; WHEREAS, the initial amount of the AWS Connection Charge for Fiscal Year 2015/2016 was informally adopted by the Authority Board at a public meeting held on September 15, 2015, and was formally ratified and adopted by the Authority Board at a public meeting on October 6, 2015, to be effective October 1, 2015, by Resolution No. 2015/2016-01; WHEREAS, the initial amount of the SJRWMD Black Creek Water Resource Development Project Surcharge and the SJRWMD Black Creek Water Resource Development Project Connection Charge for Fiscal Year 2021/2022 was informally adopted by the Authority Board at a public meeting held on August 3, 2021, to be effective October 1, 2021, by the Board's formal adoption of Resolution No. 2021/2022-01; WHEREAS, also by its adoption of said Resolution No. 2021/2022-01, the Authority adopted its policy for deferral of certain charges and for the availability of master metering for workforce housing developments, as further defined and set forth in detail in paragraph(s) number 35 and 35 [note: the second numbered paragraph 35 thereto (sic) being referred to internally by the Authority as paragraph 36, as intended] of the Service Availability Policy of that resolution for Fiscal Year 2021-2022; WHEREAS, by its informal action on September 6, 2022, the Authority confirmed its willingness to allow for master metering of multi-family residential projects on the basis as set forth in paragraph 36 of Attachment 1, being the Service Availability Policy attached to this Resolution for Fiscal Year 2022-2023; WHEREAS, the Authority's annual budget for Fiscal Year 2023/2024, beginning effective October 1, 2023, and continuing through September 30, 2024, incorporates anticipated revenues and expenditures for all systems to be operated by the Authority for such period, and it is necessary and appropriate for the Authority to adopt rates and charges consistent with said budget; WHEREAS, the Authority finds that it is in its best interest, and that of the ratepayers of the System as a whole, to adopt, amend and restate in their entirety its standing policies which will establish the terms and conditions of service availability of the System to users or potential users thereof, and its previously adopted just, fair and equitable rates, fees and charges for Fiscal Year 2023/2024, for the effective and efficient administration of Utility; WHEREAS, the Authority has complied with the public notice and public hearing requirements imposed upon it by applicable law in all instances with respect to the formal action of its Board of Supervisors hereunder; and the Authority has previously mailed written notice of its September 12, 2023, annual public rate hearing to all of its customers in accordance with applicable law; 6 CCUA RESOLUTION NO. 2023/2024-01 WHEREAS, the Authority conducted its annual public rate hearing on September 12, 2023, commencing at 7:00 p.m., concurrent with or immediately preceding or following its public hearing on the adoption of LAMPA as described below, at which time, the Board of Supervisors considered the proposed Fiscal Year 2023/2024 rates, fees, charges, budget, and five (5)year capital plan, and welcomed public comment on the same; and WHEREAS, the Authority conducted its public hearing on September 12, 2023, commencing at 7:00 p.m., concurrent with or immediately preceding or following the annual public rate hearing, at which time the Board of Supervisors specifically considered the proposed LAMPA plan, as defined below, and welcomed public comments on the same; WHEREAS, on September 19, 2023, the Authority adopted Resolution No. 2022/2023-08, which formally adopted the Authority's Lake Asbury Master Plan Area, defined below as "LAMPA", to be effective on December 19, 2023, thereby supplementing this Resolution No. 2023/2024-01 and the Authority's Service Availability Policy from and after that specified effective date; and WHEREAS, with the commencement of a new Fiscal year, it is therefore necessary and appropriate that the Board of Supervisors for the Authority adopt its Fiscal Year 2023/2024 rates, fees, charges, budget, and five (5) year capital plan, to be effective on October 1, 2023. NOW, THEREFORE, BE IT RESOLVED BY THE BOARD OF SUPERVISORS OF THE CLAY COUNTY UTILITY AUTHORITY, THAT THE RATE RESOLUTION AND SERVICE AVAILABILITY POLICY OF THE AUTHORITY ARE HEREBY ADOPTED, AMENDED AND RESTATED IN THEIR ENTIRETY, TO-WIT: SECTION 1. TITLE. This Resolution may be cited as the "Water and Wastewater Utility Rate Resolution", or the "Rate Resolution." SECTION 2. DEFINITIONS. When used in this Rate Resolution, the following terms (whether capitalized or not within this Rate Resolution and/or any attachment, exhibit, or schedule thereto) shall be defined to mean(note, some referenced terms are defined later in this Section 2). (1) "Administrative Fee" means a fee or charge imposed on "Flex Rental Space Developments" as defined below in Paragraph 30 of the Service Availability Policy, see Attachment 1, which is hereby incorporated by reference. "Administrative Fee" shall be synonymous and may be used interchangeably with the term"Service Fee." (2) "Alternative Water Supply" or "AWS" means any sustainable water source that does not originate from the upper Floridian Aquifer. (2) "Applicant" means the owner of real property or the person or legal entity which has the legal right to utilize real property by means of any form of ownership which real property the Applicant desires to be served by water service, reuse water service, wastewater service or any combination thereof. The terms "Applicant," "Developer" and "Property Owner" are synonymous and may be used interchangeably herein. An Applicant will typically sign a "Developer Agreement" with Utility covering that Applicant's Property, as well as an Application. However, in some instances tenants or owners of subdivided portions of the Applicant's Property will be required to sign their own Application or Developer Agreement for Utility service. 7 CCUA RESOLUTION NO. 2023/2024-01 (3) "Application" means a written request from an applicant requesting that, pursuant to a Utility Agreement, specific water service, reuse water service and/or wastewater service be provided to and for certain real property. (4) "As-Built Specifications — Standards Manual", means the Authority's previously adopted policy, procedures, and technical standards and specifications pertaining to CADD and "As-built survey plans", as further described in Paragraph 17 of the Service Availability Policy, which is hereby incorporated by reference. (5) "Attachment 1" means the Authority's "Service Availability Policy", being herein so called, which is attached hereto and incorporated by reference. (6) "Attachment 2" means the Authority's "Fire Hydrant Meter Policy Rate Schedule", being herein so called, which is attached hereto and incorporated by reference. (7) "Attachment 3" means the Authority's "Commercial ERC Factors Table", being herein so called, which is attached hereto and incorporated by reference. (8) "AWS Connection Charge" means an equitable and proportionate charge made at the time service is newly requested to cover the growth-related capital cost of construction for the AWS supply, transmission, ground storage facilities, pumping facilities, treatment facilities, and distribution system required to develop and provide AWS service to new connections to the water system by new users. This charge may sometimes also be referred to simply as the "AWS Charge" or"Alternative Water Supply Charge". (9) "AWS Connection Charge Fund" means the segregated and restricted fund into which AWS Connection Charge revenues are deposited, to be used exclusively for expanding AWS facilities and/or capacity, or for the payment of debt service on obligations issued to build expanded AWS facilities and capacity. (10) "AWS Surcharge" means an amount added to every potable water bill to support the development of Alternative Water Supply to augment and replace current water supplies that are or will be depleted over time. This surcharge can be applied to the feasibility of AWS technologies and projects as well as the design and construction of projects that could produce sustainable water supplies. (11) "AWS Surcharge Fund" means the segregated and restricted fund into which AWS Surcharge revenues are deposited, to be used exclusively for AWS infrastructure costs and expenses. (12) "Capacity Charge" means a fee or charge paid to Utility by an Applicant to obtain water, reuse water and/or wastewater service capacity. Capacity Charges, sometimes previously referred to as connection charges, are utilized for expanding the corresponding facilities and/or capacity of the System, or for the payment of debt service on obligations issued to acquire excess plant and capacity or to build expanded plant and capacity. The term does not include the costs of collection or distribution facilities or facilities on the Customer side of the point of delivery, nor the costs of capital improvements incurred to merely overhaul or renovate existing facilities which do not increase System capacity as a result of such renovation. "Water Capacity Charge", or variations thereof, shall refer specifically to that fee or charge with respect to Utility's potable water system, "Wastewater Capacity Charge" or "Sewer Capacity Charge", or variations thereof, shall refer specifically to that fee or charge with respect to Utility's wastewater or sewer system, and "Reclaimed Water Capacity Charge", or variations thereof, shall refer specifically to that fee or charge with respect to Utility's reclaimed water system. (13) "Collection facilities" means the lines, pipes, and appurtenant facilities, or whatever type or nature, used to collect sewage from sewer facilities, buildings, structures or facilities and to transmit it to wastewater transmission facilities. 8 CCUA RESOLUTION NO. 2023/2024-01 (14) "County", unless the context clearly indicates otherwise, means Clay County, Florida, a political subdivision of the State of Florida. However, if a particular Property is situated outside of Clay County, Florida, then "County" shall refer to the county in which that particular Property is situated. (15) "Customer" means any person, firm or corporation who has entered into an agreement to receive water, reuse water and/or wastewater service from Utility and who is liable for the payment of that water and wastewater service. "Customer" may also be synonymous with the term"Applicant". (16) "Customer Connection Charge (Tap-In)" means Authority's fixed fee quotation based on its estimate of the approximate cost to design, permit and construct a connection point to Authority's existing facilities and extension of such facilities to Developer's property utilizing Utility's own staff. "Customer Connection, Water (Tap-In)", or variations thereof, shall refer specifically to that fixed fee with respect to Utility's potable water system, "Customer Connection Charge, Wastewater (Tap-In)" or "Customer Connection Charge, Sewer (Tap-In)", or variations thereof, shall refer specifically to that fixed fee with respect to Utility's wastewater or sewer system, and "Customer Connection Charge, Reclaimed (Tap-In)", or variations thereof, shall refer specifically to that fixed fee with respect to Utility's reclaimed water system. (17) "Debt Service Charge" means a restricted charge designed to reduce the Authority's total long-term debt. All funds collected from the Debt Service Charge must be used to reduce long-term debt. The Debt Service Charge is calculated by: (i) first calculating the Authority's weighted average cost of capital, plus two (2) percentage points; and (ii) second multiplying the rate calculated in step (i), above, by the sum of the Plant Capacity Charge per ERC for water and wastewater service. The product from step (ii), above, represents the Debt Service Charge per ERC. Utility's staff shall review the Debt Service Charge annually. Any recommended adjustments to the Debt Service Charge shall be clearly identified and included in the Authority's proposed budget for the next fiscal year. (18) "Deferred Capacity and Connection Charges" means and shall refer to Utility's Capacity Charges, AWS Connection Charge, and Environmental Impact Charge, as applicable to a specific Property being developed by an Applicant pursuant to the express provisions of Paragraph 35 of the Service Availability Policy, see Attachment 1, which is hereby incorporated by reference. (19) "Distribution facilities" means the lines, pipes, meters, and appurtenant facilities, of whatever type or nature, used to distribute water and/or reuse water to Customers. (20) "Effluent disposal facilities" means those wastewater facilities necessary to detain, transmit, store, and dispose of wastewater previously treated at treatment facilities. (21) "Environmental Impact Charge" means a fee or charge paid by an Applicant to Utility for a Property which utilizes Utility's wastewater system but does not have or does not utilize Utility's reclaimed water system. (22) "Equivalent residential connection" or "ERC" means a factor used to convert a given average daily flow (ADF) to the equivalent number of single family residential connections. (23) "Exhibit `A' means the attached previously published schedule of rates, fees, and charges imposed by the Authority for the current fiscal year of operations, commencing on October 1 of the current calendar year and ending on September 30 of the following calendar year, which is hereby incorporated by reference. 9 CCUA RESOLUTION NO. 2023/2024-01 (24) "Fire Protection Capacity Charge" means a one-time initial capacity cost recovery charge assessed to Customers who have fire lines or standpipes located upon or within their premises or privately-owned hydrants maintained by Utility as set forth in attached Exhibit"A". (25) "Facilities" or "installations" means by way of illustration and not limitation, all wells, equipment, fixtures, pumps, lines, mains, manholes, lift stations, pumping stations, laterals, service connections, and any all appurtenances thereto together with all real property, easements and rights-of-way necessary to provide water, reuse water and wastewater service to property whether located on-site or off-site. (26) "Inspection Fee" means the fee or cost assessed by Utility to Applicant for Utility's inspector, inclusive of related expenses, costs and overhead, to be on the Property at all times during all phases of construction to monitor and inspect the work of an outside contractor on Utility facilities which are to be accepted, owned, and operated by Utility upon completion of the project. See the Service Availability Policy, Attachment 1, which is incorporated by reference. (27) "Main Extension Charge" means a fee or charge collected by Utility from an Applicant for the purpose of reimbursing previous Developer(s) or Utility for the cost of extending collection and/or distribution facilities of the System, which Utility determines that Applicant benefits from. "Main Extension, Water", or variations thereof, shall refer specifically to that fee or charge with respect to Utility's potable water system, "Main Extension, Wastewater" or "Main Extension, Sewer", or variations thereof, shall refer specifically to that fee or charge with respect to Utility's wastewater or sewer system, and "Main Extension, Reclaimed", or variations thereof, shall refer specifically to that fee or charge with respect to Utility's reclaimed water system. (28) "Meter" means a device used to measure water and reuse water delivered to "point of delivery" by Utility. (29) "Plan Review Fee" means a fee or charge assessed and paid by the Applicant to Utility to fully reimburse Utility for its entire cost and expense incurred in reviewing the plans prepared by the Applicant's design engineer, such cost to include all overhead associated with such review and Utility's cost for a review engineer hired or contracted with by Utility for such purpose. (30) "Point of Delivery" means the designated point at which the Applicant's Property is connected to Utility's water facilities, reclaimed water facilities and/or wastewater facilities, which is typically the meter for water and reclaimed water service, and the lot line for sewer service. (31) "Private Fire Protection" means the existence of separate fire connections, standpipes with hose attachments and automatic fire sprinkler systems which serve a Customer. (32) "Private Fire Protection Charge" means the fee or charge assessed to and paid by Applicant to Utility for direct fire main stubs to an Applicant's Property for purposes of internal fire sprinkler system to provide the availability of a specified G.P.M. of flow for fire protection. This charge is imposed to assist Utility in providing the excess reserve plant capacities required for the fire flow to an Applicant's Property. In instances where the existing mains are not capable of carrying the fire flow requested, upon request Utility shall provide an estimate of additional charges to alter the existing fire mains to accommodate Applicant's fire flow requirements, and the additional charges for such alterations shall be reimbursed by Applicant in addition to the Private Fire Protection Charge. (Refer to Service Availability Policy, Attachment 1, Paragraph 22). 10 CCUA RESOLUTION NO. 2023/2024-01 (33) "Property" means the real property owned or controlled by an Applicant for which water service capacity allocation, reuse water service capacity allocation, wastewater service capacity allocation, or both, is requested. (34) "Reclaimed Meter Installation Charge" means the fixed charge to be paid by an Applicant for the reclaimed water meter and for installation of the reclaimed water meter as set forth in Exhibit"A" attached hereto and made a part hereof Such charge only includes the installation of the meter and stub-out pipe from the meter, and does not include any other charges associated with the installation of other service or the charges associated with tapping into the water main. To the extent a service installation is required to provide Customer utility service, the charges for such installation, including the installation of the reclaimed water meter, will be based on the estimated cost of the installation, regardless of meter size. In no event shall such charge be less than the meter installation charges shown above. The reclaimed water meter installation charges, and any such additional charges, are due and payable at the time Customer makes an application for service. (35) "Reclaimed Water" or "Reuse Water" means wastewater effluent that has been appropriately treated and is suitable for a controlled irrigation use by and for agricultural, commercial, residential, or industrial developments or other appropriate uses, or any successor regulations thereto. (36) "Recording Fee" means the Clerk of the Court's imposed recording fees, documentary stamp taxes, and surcharge for electronic recording (i.e., "e-recording") of documents in the public records of the county in which the Property is situated, for which the Applicant shall be fully responsible. Typical recorded documents related to Utility service are developer agreements between the Applicant or Developer and Utility, grants of easements, quit claim deeds, right-of-way grants and agreements, notices, notices of lien, releases, subordinations, amendments and/or supplemental agreements, and the like, which documents may be required by Utility as a condition of new or continued service. Corrective documents, required to be recorded due to no action or fault of the Applicant or the Customer, shall be recorded at the cost of Utility. If land, easement, or right-of-way rights are being purchased by Utility, the Executive Director of the Authority, subject to approval by the Board of Supervisors of the Authority, shall have the right to negotiate as to which party shall bear the Recording Fee, or components thereof (37) "Service capacity" for water, reuse water or wastewater means the rate of flow on an average daily basis measured in gallons per day, which can be handled according to a water, reuse water or wastewater facilities design. (38) "Service lines" means the pipes of Utility that are connected from the mains to the Point of Delivery. (39) "Service rates" or "Rates" means Utility's applicable schedules of rates and charges for water, reuse water and wastewater services which may be in effect from time-to- time. (40) "Sewer" or "Wastewater" means a combination of any type of the water- carried wastes from residences, business buildings, institutions, industrial establishments, any and all other Customers' facilities, together with such ground, surface and storm waters as may be present, but does not mean or include any hazardous or toxic wastes which may be damaging to environmental health due to toxicity, ignitability, corrosivity, chemical reactivity, radioactivity, or infectious characteristics. 11 CCUA RESOLUTION NO. 2023/2024-01 (41) "SJRWMD Black Creek Water Resource Development Project Surcharge" or "SJRWMD Cost Recovery Charge" means the cost recovery charge to existing customers of the Authority as of September 30, 2021, for the cost participation in the St. Johns River Water Management District's (SJRWMD) Black Creek Water Resource Development Project. The Authority's Board of Supervisors approved funding participation in the SJRWMD's Black Creek Water Resource Development Project to address impacts to Lakes Brooklyn and Geneva in Keystone Heights, Florida, attributed to existing customers' water use. (42) "SJRWMD Black Creek Water Resource Development Project Connection Charge per ERC" means the cost recovery charge to future customers of the Authority after September 30, 2021, for the cost participation in the SJRWMD Black Creek Water Resource Development Project. The Authority's Board of Supervisors approved funding participation in the SJRWMD's Black Creek Water Resource Development Project to address impacts to Lakes Brooklyn and Geneva in Keystone Heights Florida, attributed to future customers' water use. (43) "Transmission lines" means those lines and appurtenance facilities used to either transmit wastewater from the collection system to the Wastewater treatment plant to the distribution system. (44) "Utility" or "System" means the Clay County Utility Authority Water System, Reuse Water System and Wastewater System as may be operated and controlled by the Authority or its designee or assignee pursuant to Chapter 94-491, Laws of Florida, Special Acts of 1994, which shall include the Pier Station Community Water System defined in Sec. 19-351 Clay County Code, but which shall not include the facilities serving the Food Lion Warehouse Site (Bayard Facilities) which is owned by the County, and which is the subject of an Operating and Maintenance Agreement between the County and the City of Green Cove Springs, and all additions to Utility or the System from the October 1, 1994 effective date of its enabling act. (45) "Utility District" means the jurisdictional limits of the Authority as set forth and defined in Chapter 94-491, Laws of Florida, Special Acts of 1994. For identification purposes, that portion of the System originally acquired by the County from Kingsley Service Company, together with any additions thereto, shall be designated the "Kingsley District"; that portion of the System originally acquired by the County from Clay Utility Company, together with any additions thereto, shall be designated the "West Clay District" (formerly known as the "Clay District"); that portion of the System originally acquired by the County from Mid-Clay Service Corp. shall be designated the "Mid-Clay District", which shall also include service to The Ravines PUD in Middleburg, and the Spencer development area. Mid-Clay District shall further include the water service only users in what is commonly known as the Lake Asbury residential area of Clay County, who may be billed at rates, fees and charges different from those charged to other classes of users within the Mid-Clay District; and that portion of the System transferred to the Authority by the County on October 1, 1994, known as the Pier Station Community Water System defined in Sec. 19-351 Clay County Code, shall be designated the "Pier Station District", which shall be included with the Kingsley District for rate purposes. The service territory acquired from Florida Water Services Corporation, situate in Keystone Heights, Florida, a municipality, and in the surrounding areas outside of that municipality, together with any additions thereto, shall be subject to its own water rate schedule, and shall be known as the "Keystone District" or "Keystone Water System" for that purpose, and shall be included in the Mid-Clay District for purposes of wastewater rates. (46) "Water Meter Installation Charge" means the charge imposed on each Applicant for the water meter and for installation of the water meter as set forth in Exhibit "A" attached hereto and made a part hereof Those charges only include the installation of the meter, stub-out pipe from the meter and a backflow prevention device, and do not include any other charges associated with the installation of other service and the charges associated 12 CCUA RESOLUTION NO. 2023/2024-01 with tapping into the water main. To the extent a service installation is required in order to provide Customer utility service, the charges for such installation, including the installation of the water meter will be based on the estimated cost of the installation, regardless of meter size. In no event will such charge be less than the meter installation charges shown above. The Water Meter Installation Charge, and any such additional charges, are due and payable at the time Customer makes an application for service. Any remaining capitalized term or non-capitalized term used more than once in this Rate Resolution or any attachment, exhibit, or schedule thereto, shall have the meaning as assigned to that term in the policy, writing, document, instrument, or agreement referenced, or as the context may require. SECTION 3. GENERAL TERMS AND CONDITIONS REGARDING WATER, REUSE WATER AND WASTEWATER SERVICE. (1) Signed Application Required. Water, reuse water and wastewater service capacity may be furnished to new users who connect to the System after the date hereof only after a signed application or agreement and payment of the applicable water, reuse water and wastewater capacity charges are accepted by Utility. The conditions of such application or agreement are binding upon Customer as well as upon Utility. A copy of the application or agreement for water, reuse water and wastewater service accepted by Utility will be furnished to the applicant on request. Applicant shall furnish to Utility the correct name and street address or lot and block number at which water, reuse water and wastewater service is to be rendered. If Applicant is one or more natural persons, Applicant shall also provide Utility with Applicant's date of birth and shall be requested to verify its Social Security Number in a manner prescribed by Utility that ensures confidentiality of the entire Social Security Number, but the last four (4) digits of Applicant's Social Security Number shall be retained by Utility if and as provided by Applicant. An Applicant other than one or more natural persons shall be required to provide its entire Taxpayer Identification Number, which may be retained in its entirety by Utility. (2) Withholding Service. Utility may withhold or discontinue water, reuse water and/or wastewater service rendered under application made by any member or agent of a household, organization, or business unless all prior indebtedness to Utility of such household, organization, or business for water, reuse water and wastewater service has been settled in full in accordance with Utility policy. Service may also be discontinued for any violation made by Customer of any rule or regulation set forth in this Rate Resolution. (3) Limitation of Use. Water, reuse water and wastewater service purchased from Utility shall be used by Customer only for the purposes specified in the application for water, reuse water and wastewater service. Without limiting the generality of the foregoing, use of wastewater service from Utility shall be subject to the provisions of the Authority's Pretreatment Policy, as set forth in Authority Resolution No. 1997/1998-11, duly adopted June 16, 1998, which, as the same may be amended from time to time, is on file with the Recording Secretary for the Authority and is available for review during normal business hours of the Authority. (4) Continuity of Service. Utility will at all times use reasonable diligence to provide continuous water, reuse water and wastewater service, and having used reasonable diligence, shall not be liable to Customer for failure or interruption of continuous water, reuse water and wastewater service. Utility shall not be liable for any act or omission caused directly or indirectly by strikes, labor trouble, accidents, litigation, breakdowns, shutdowns for emergency repairs or adjustments, acts of sabotage, governmental interferences, illegal or improper cross-connections with other water systems, wastewater systems, reuse systems, wells, septic tanks or drain fields, or Customer or other third-party facilities or apparatus, acts of God or other causes beyond its control. 13 CCUA RESOLUTION NO. 2023/2024-01 (5) Type of Maintenance. Customer's pipes, apparatus and equipment shall be selected, installed, used, and maintained in accordance with standard practice and shall conform to the rules and regulations of Utility. Utility shall not be responsible for the maintenance and operation of Customer's pipes and facilities. Customer expressly agrees not to utilize any appliance or device, including without limitation any water filters, pumps, wells, septic tanks, storage tanks or drain fields, which is not properly constructed, controlled, and protected, or which may adversely affect water, reuse water or wastewater service provided by Utility. Utility reserves the right to discontinue or withhold water, reuse water and wastewater service to such apparatus or device. (6) Change of Customer's Installation. No changes or increases in Customer's installation, which will materially affect the proper operation of the pipes, mains, or stations of Utility, shall be made without written consent of Utility. Customer shall be liable for any change resulting from a violation of this rule. (7) Protection of Utility's Property. Customer shall exercise reasonable diligence to protect Utility's property on Customer's premises and shall knowingly permit no one, but Utility's agent or persons authorized by law, to have access to Utility's pipes and appurtenances. In the event of any loss or damage to property of Utility or to property of any other Customer of Utility caused by or arising out of carelessness, neglect, or misuse by Customer (including without limitation any illegal or improper cross-connections), or due to any digging or excavation by Customer or its agents, employees, property management company, and/or independent contractors hired by Customer or its agents, employees and/or property management company, the cost of making good such loss or repairing such damage shall be paid by the responsible Customer. Demand for the responsible Customer to pay the cost of such loss or repair of damage shall be made by Utility either (i) in a separate writing mailed to Customer at Customer's service address or (ii) added to the responsible Customer's bill for water or wastewater service. Water, reuse water and/or wastewater service to the location of Customer from which such loss or damage arose may be discontinued until the cost of such loss or damage is paid in full by Customer to Utility. (8) Access to Premises. The duly authorized agents of Utility shall have access at all reasonable hours to the premises of Customer for the purpose of installing, maintaining, inspecting, or removing Utility's property of the performance under or termination of Utility's agreement with Customer and neither Utility nor its agents shall be liable for trespass in such instance. (9) Billing Periods. Bills for water service will be rendered monthly, shall become due when rendered and shall be considered as received by Customer when delivered or mailed to the water service address or some other place mutually agreed upon. Non- receipt of bills by Customer shall not release or diminish the obligation of Customer with respect to payment thereof. Monthly bills, and Utility's tiered rate system structure, will be based on a 30-day billing cycle. However, both long and short billing periods are permitted by Utility and will be adjusted as to volume allowances within Utility's tiered rate system structure based on the ratio of actual number of days in a given billing cycle to the base 30- day period. The adjustment ratio is then applied to the tier 1 value allowance (6 thousand gallons, or 6 KGAL) to determine the adjusted volume allowance. For an example of a long period adjustment, assume the actual billing period is 45 days; the tier 1 usage volume allowance is 9 KGAL [(45/30) x 6 = 9]. The short period adjustment is calculated in the same manner; assume the actual billing period is 15 days; the tier 1 usage volume allowance is 3 KGAL [(15/30) x 6 = 3]. Subsequent tiers (i.e., tiers 2, 3 and 4) will also be adjusted using a corresponding volume allowance adjustment in relationship to the base 30-day billing cycle. Utility's Customer Service Department will develop and make available to Customer's detailed examples of the mathematical application of this period adjustment factor in practice. 14 CCUA RESOLUTION NO. 2023/2024-01 (10) Delinquent Bills. Bills are due when rendered and become delinquent if not paid within twenty (20) days from the invoice date. Water, reuse water and wastewater service may then be discontinued only after a written notice of the delinquency in payment has been mailed or presented to Customer at least five (5) working days prior to disconnection. Water, reuse water and wastewater service shall be restored only after Utility has received payment for all past-due bills late payment fees and reconnect charges from Customer. There shall be no liability of any kind against Utility for the discontinuance of water, reuse water and wastewater service to a customer for that Customer's failure to pay the bills on time. Partial payment of a bill of the water, reuse water and wastewater service rendered will not be accepted by Utility, except in the case of Utility's express agreement thereto. (11) Non-payment of Flat-Rate Sewer Accounts. Customers with flat-rate sewer accounts will be charged a service charge to cover the collection costs for non-payment as set forth in Exhibit"A" attached hereto and hereby incorporated by reference. (12) Payment of Water, Reuse Water and Wastewater Service Bills Concurrently. When one or more of water, reuse water and wastewater service are provided by Utility, payment of any service bill rendered by Utility to a Customer shall not be accepted by Utility without simultaneous or concurrent payment of all service bills rendered by Utility. Utility may discontinue water service, reuse water service and/or wastewater service to Customer's premises for non-payment of any service bill or if all payments are not made concurrently. Utility shall not reestablish or reconnect wastewater service, reuse water service and/or water service until such time as all outstanding service bills and charges are paid in full. (13) Lien to Secure Payment. In order to evidence the future responsibility for the payment of rates, fees, and/or charges owed or to be owed to Utility under a Developer Agreement or other contract or agreement for Utility service, or in the event that a Customer fails to timely pay when due any installment of a special assessment or other contracted for payment, charge or fee, which is required pursuant to any Developer Agreement, the Rate Resolution or Utility's Service Availability Policy, then Utility may, in the discretion of the Executive Director or his/her designee, file notice of the Authority's statutory and contractual lien against the Customer's interest in the Property, which is served by Utility pursuant to such Developer Agreement or other applicable agreement, with the Clerk of the Circuit Court in the Official Records maintained for the County in which the subject Property is situated. If the installment, payment or other charge is then past due, the Customer shall be responsible for a lien process charge and recording fees which will be collected at the time the delinquent balance is paid. In the event that the lien once filed is not satisfied in full within one (1) year of the later of(i) the date of its initial filing in the Official Records or (ii) the amount secured thereby becoming past due, then upon the approval of the Board of Supervisors of the Authority, such lien may be foreclosed by Utility in the manner provided by applicable law. Such lien shall secure, and the Customer shall be responsible for all interest, attorney's fees and costs with respect to such unpaid amounts, under Chapter 94-491, Laws of Florida, Special Acts of 1994. The Customer & Public Relations Manager of the Authority may implement such informal processes and procedures as may be informally approved from time to time by the Board of Supervisors of the Authority as may be necessary or helpful to implement the provisions of this Section 3.(13). (14) Golden Opportunities Plan. Notwithstanding any contrary provision contained herein, any Customer who is retired, on a limited, fixed income, and 62 years of age or older, which reasonably impairs the ability of the Customer to timely pay its current service bill(s) to Utility as the same become due, may apply for payment of water, reuse water and/or wastewater service bills under the Authority's "Golden Opportunities Plan" (herein so called). All plan applicants must meet the reasonable requirements for plan admission as established from time to time by the Executive Director, which at a minimum shall include completion and submission of a signed, written application to participate in the Golden Opportunities Plan, and proof of age of the applicant (i.e., either a photocopy of birth certificate or driver's license). Applications may be completed in person at the Authority's 15 CCUA RESOLUTION NO. 2023/2024-01 main office, mailed to the Authority at any time, or submitted with the Customer/applicant's next water, reuse water and/or wastewater service bill payment. The Authority reserves the right to deny any application to participate in the Golden Opportunities Plan. Upon admission to the Golden Opportunities Plan, the Customer/plan participant is provided with an extension of twenty-one (21) days beyond the due date applicable to non-plan Customers within which to pay their current water and/or wastewater service bill. If payment in full is not received by the end of such twenty-one (21) day period, then a late charge will be added to the Customer/plan participant's water, reuse water and/or wastewater service bill, and the total delinquent account shall be assigned for collection to the Authority's customer service department for immediate collection or disconnection. Service charges for non-payment shall be imposed as set forth in Exhibit "A" attached hereto and hereby incorporated by reference for any disconnection and for reconnection. (15) Disability Assistance Plan. Notwithstanding any contrary provision contained herein, any Customer who is permanently disabled, on a limited, fixed, income, which reasonably impairs the ability of the Customer to timely pay their current service bill(s) to Utility as the same become due, may apply for payment of water, reuse, water and/or wastewater service bill under the Authority's "Disability Assistance Plan" (herein so called). All plan applicants must meet the reasonable requirements for plan admission as established from time to time by the Executive Director, which at a minimum shall include completion and submission of a signed, written application to participate in the Disability Assistance Plan, and proof of permanent disability of the applicant (i.e., Benefit Verification Statement/ Form TPQY from Social Security Administration). Applications may be completed in person at the Authority's main office, mailed to the Authority at any time, or submitted with the Customer/applicant's next water, reuse water, and/or wastewater service bill payment. The Authority reserves the right to deny any application to participate in the Disability Assistance Plan Upon admission to the Disability Assistance Plan, the Customer/plan participant is provided with an extension of twenty-one (21) days beyond the due date applicable to non-plan Customers within which to pay their current water and/or wastewater service bill. If payment in full is not received by the end of such twenty-one (21) day period, then a late charge will be added to the Customer/plan participant's water, reuse water and/or wastewater service bill, and the total delinquent account shall be assigned for collection to the Authority's Customer Service Department for immediate collection or disconnection. The currently adopted charges for nonpayment shall be imposed subsequent to disconnection of service for cause, including delinquency in payment. (16) Change of Occupancy. When a change of occupancy takes place on any premises supplied by Utility with water, reuse water and wastewater service, written notice thereof shall be given at the office of Utility not less than three (3) days prior to the date of change by the outgoing Customer. The outgoing Customer shall be held responsible for all water, reuse water and/or wastewater service rendered on such premises until such written notice is so received by Utility and Utility has had reasonable time to discontinue the water, reuse water and/or wastewater service. However, if such written notice has been received, the application of such a succeeding occupant for water, reuse water and wastewater service will automatically terminate the prior account. Customer's prepaid base facility charge may be transferred from one service location to another, if both locations are supplied water, reuse water and/or wastewater service by Utility, as applicable to such service(s) being provided to the service locations. Customer's prepayment may not be transferred from one name to another. Notwithstanding the above, Utility will accept telephone orders, for the convenience of its Customers, to discontinue or transfer water, reuse water and wastewater service from one service address to another and will use reasonable diligence in the execution thereof. However, oral orders or advice shall not be deemed binding or be considered formal notification to Utility. 16 CCUA RESOLUTION NO. 2023/2024-01 (17) Unauthorized Connections. Connections to Utility's water, reuse water and wastewater system for any purpose whatsoever are made only by employees of Utility. Any unauthorized connections to Customer's water, reuse water or wastewater service shall be subject to immediate discontinuance without notice. Water, reuse water and wastewater service shall not be restored until such authorized connections have been removed and until settlement is made in full to Utility for all water, reuse water and wastewater service estimated by Utility to have been used by reason of such unauthorized connection. Without limiting the generality of the foregoing, this provision also shall apply to illegal or improper cross-connections of other water systems, wastewater systems, reuse systems, wells or Customer or other third-party facilities or apparatus to Utility's water, reuse water and/or wastewater system. (18) Adjustment of Bills. When a Customer has been overcharged or undercharged as a result of an incorrect application, the application of an incorrect rate schedule, incorrect reading of a water meter, reuse water meter, or other similar reasons, the amount may be credited or billed to Customer in accordance with the policies of Utility. Utility may adjust a Customer's bill to correct errors resulting from inaccurate water and reuse water meters. Utility shall determine a meter's accuracy based upon acceptable accuracy limits normally adhered to by water, reuse water and/or wastewater service providers. Utility shall refund to a Customer overcharges, or may bill a Customer for undercharges, which have arisen as a result of a meter registering outside of acceptable accuracy limits. Excess amounts billed to Customers in error due to inaccurate meters shall be refunded to Customers, said refund to be limited to one-half the period since the last meter test, said one-half period not to exceed six (6) months. Utility may refund any overcharge resulting from an inaccurate meter if the period during which the overcharge occurred can be reasonably and accurately ascertained. In no event shall a refund include any part of any minimum charge. Utility may bill a Customer for any undercharge caused by an inaccurate meter, said amount to be limited the unbilled amount for one-half the period since the last meter test, said one-half period not to exceed six months. Utility may bill any undercharge resulting from an inaccurate meter if the period during which the undercharge occurred can be reasonably and accurately ascertained. In the event of a non-registering meter, a Customer may be billed on an estimate based upon previous bills for similar usage, such estimate based to apply only to the current billing period. Utility may bill a Customer for unauthorized use based upon a reasonable estimate of the service taken. (19) Customer Account Adjustment Policy. Notwithstanding anything contained herein to the contrary, a Customer may appeal any bill, adjustment or refusal of Utility staff to make an adjustment, to the Board of Supervisors or to Utility staff, pursuant to the provisions of, as permitted by, and in accordance with the procedures set forth in, Utility's separate Customer Account Adjustment Policy, which was originally adopted by Utility's Board of Supervisors as Resolution No. 2000/2001-04 on November 8, 2000, as the same may be amended from time to time, which is on file with the Recording Secretary for the Authority and is available for review during normal working hours of the Authority, and which, as most then recently amended, is hereby incorporated by reference. (20) Refund checks. Refund checks on an account may only be issued to: (i) the active Customer of record for the account; (ii) the Personal Representative of the estate for the Customer, if the Customer is deceased; or (iii) if a Customer is deceased and has a surviving spouse benefitting from the service, the surviving spouse shall be entitled to transfer the service and corresponding Customer deposit to his/her own name as the survivor. Should the name change never occur and the surviving spouse becomes deceased, a refund check may be issued to the Personal Representative of the surviving spouse's estate. The Personal Representative must provide proof of being appointed by the Court as Personal Representative for the estate. 17 CCUA RESOLUTION NO. 2023/2024-01 SECTION 4. WATER SYSTEM RATE SCHEDULE. (1) Schedule. The Board of Supervisors of the Authority hereby adopts the water system rate schedule set forth herein. The rates, fees and charges in the following schedule shall apply to each Customer of the water system beginning with the charges payable by Customer in connection with the first reading of Customer's water meter by Utility or the first billing by Utility after Utility acquires title to the water system. The base facility charge shall be billed and collected in advance. The gallonage charge shall be billed and collected in arrears. The water system monthly rate schedule is set forth on Exhibit "A", which is attached hereto and hereby incorporated by reference. (2) Bulk Water Rates. Bulk or wholesale water rates shall be calculated to reflect Utility's cost of providing water to those entities entering into an agreement with Utility. Such rates will be determined on an individual basis by Utility. (3) Interrupted Service. Any Customer who requests that service be interrupted for any length of time will pay the Base Facility Charge during that period of interruption. Any Customer who attempts to circumvent this charge by closing their account at time of temporary departure and then returning as a new Customer will be held liable for the Base Facility Charge during the disconnected period of time. The payment of the Base Facility Charge will be made monthly in advance. (4) Seasonal Rate. Any Customer who requests that service be interrupted on a temporary basis exceeding one full month will be charged a seasonal rate. The Seasonal Rate charged will be equal to the Base Facility Charge referenced above. (5) Terms of Payment. Bills are due and payable when rendered and become delinquent if not paid within twenty (20) days. Service may be discontinued for nonpayment after five (5) working days written notice. The application of this Section 4.(5) is subject to Sections 3.(13) and 3.(14), above, for approved and registered participants in the Authority's Golden Opportunities Plan or Disability Assistance Plan. (6) Annual Index Adjustment. The Board of Supervisors of the Authority hereby authorizes and approves an automatic annual rate adjustment applicable to all water rates, fees and charges for utility services as necessary to provide for increases in expenses due to inflation or other such factors, so as to always ensure adequate net revenues from existing ERC's that will pay for inflationary increases in operation and maintenance of the system and to provide all debt service coverage requirements of Utility. The automatic annual rate adjustment factor shall be calculated based upon the net increase in the operating and maintenance budget as follows: (i) Personnel Services; (ii) Operational Expenses; and (iii) Operating Capital Expenses. The automatic index adjustment shall be determined on an annual basis and shall become effective October 1st of each fiscal year. Annual index adjustments shall not exceed the consumer price index as published by the University of Florida, Bureau of Economic and Business Research (Jacksonville Region) or another price index factor adopted by the Board. (7) Alternative Water Supply("AWS") Policy and Initiative. It is the intent of the Authority to develop Alternative Water Supply ("AWS"), as defined above, in order to ensure a sustainable supply of safe and available potable water for the Authority's current and anticipated future customers. This AWS policy and initiative supplements the Authority's Service Availability Policy, attached below as Attachment 1 hereto, for the purpose of establishing a fair and equitable assessment and imposition of AWS Surcharge and AWS Connection Charge to fund the development and implementation of AWS infrastructure costs and expenses, as further described below. This AWS policy and initiative by Utility is necessary to address AWS requirements from the St. Johns River Water Management District ("SJRWMD"), the Sewanee River Water Management District ("SRWMD"), and the Florida Department of Environmental Protection ("FDEP"), associated with Minimum Flows and Levels ("MFL"), and North Florida Regional Water Supply 18 CCUA RESOLUTION NO. 2023/2024-01 Planning. This AWS policy and initiative is also necessary in order to put Utility in the best position possible to research, design, and construct AWS infrastructure necessary to provide current and anticipated future ratepayers of the Authority with a sustainable potable water supply. Budget restraints and financial feasibility will remain key considerations at each phase of AWS development and implementation. The initial funding for AWS will be accomplished by the AWS Surcharge that will be on every customer's monthly potable water bill, and the AWS Connection Charge that will be added to every new potable water connection. The AWS Surcharge will fairly and equitably apportion the cost of development of AWS infrastructure over the Authority's potable water utility system ratepayers. The funding generated from the AWS Surcharge will be segregated and restricted in the AWS Surcharge Fund, and will only be used for AWS infrastructure costs and expenses, as further described below. The funding generated from the AWS Connection Charge will be segregated and restricted in the AWS Connection Charge Fund, and will only be used for the development of AWS infrastructure costs and expenses, as described below, attributable to and in anticipation of the impact of new growth of the Authority's water system on demand for potable water supply and resulting dependence on the creation and development of AWS, over and above the demand thereof resulting from the Authority's existing potable water customers. A report entitled "Reclaimed Water Deficit & Augmentation of Reclaimed Water System Projection Study on Long Term Water Supply" (December 2014, page 3), which is on file with the Authority, and has been relied on for purposes of the initial calculation and implementation of the AWS Surcharge and the AWS Connection Charge. Costs and expenses associated with development of AWS infrastructure includes, but is not limited to, feasibility studies, evaluations, land acquisition, property entitlements, design, permitting, construction, testing, and implementation of AWS for the Authority. Utility's Capital Reserve Strategy anticipates additional needed funding to support other AWS infrastructure project expenditures. The Authority will initiate additional feasibility studies to further define those additional AWS infrastructure project initiatives, which will be presented for the Authority's Board of Supervisors' consideration and action from time to time. The future funding needs for AWS will also depend upon grant funding that may be available and possible joint jurisdictional agency participation. The AWS Surcharge, The AWS Connection Charge, and actual vs. estimated costs and expenses of AWS, and specifically Storm Water Harvesting Project costs and expenses, will be evaluated annually. A report on the development of AWS as well as adequacy or need to change the AWS Surcharge or AWS Connection Charge will be presented to the Board of Supervisors by July 1 each fiscal year. Any recommended changes to the AWS Surcharge or the AWS Connection Charge will be placed in CCUA's annual budget and presented at the Annual Public Rate Hearing for further consideration and action by the Authority's Board of Supervisors. SECTION 5. WASTEWATER SYSTEM RATE SCHEDULE. (1) Schedule. The Board of Supervisors of the Authority hereby adopts the wastewater system rate schedule set forth herein. The rates, fees and charges in the following schedule shall apply to each customer of the wastewater system beginning with the charges payable by Customer in connection with the first reading of Customer's water meter by Utility or the first billing by Utility after Utility acquires title to the wastewater system. The base facility charge shall be billed and collected in advance. The gallonage charge shall be billed and collected in arrears. The wastewater system monthly rate schedule is attached hereto as Exhibit"A" and hereby incorporated by reference. 19 CCUA RESOLUTION NO. 2023/2024-01 (2) Bulk Wastewater Rates. Bulk or wholesale wastewater rates shall be calculated to reflect Utility's cost of providing wastewater service to those entities entering into an agreement with Utility. Such rates will be determined on an individual basis by Utility. (3) Interrupted Service. Any Customer who requests that service be interrupted any length of time will pay the Base Facility Charge during that period of interruption. Any Customer who attempts to circumvent this charge by closing their account at time of temporary departure and then returning as a new Customer will be held liable for the Base Facility Charge during the disconnected period of time. The payment of the Base Facility Charge will be made monthly in advance. (4) Seasonal Rate. Any Customer who requests that service be interrupted on a temporary basis exceeding one full month will be charged a seasonal rate. The Seasonal Rate charged will be equal to the Base Facility Charge referenced above. (5) Terms of Payment. Bills are due and payable when rendered and become delinquent if not paid within thirty (30) days. Service may be discontinued for nonpayment after five (5) working days' written notice. Such notice shall be separate and apart from any bill for service. The application of this Section 5.(5) is subject to Sections 3.(13) and 3.(14), above, for approved and registered participants in the Authority's Golden Opportunities Plan or Disability Assistance Plan. (6) Annual Index Adjustment. The Board of Supervisors of the Clay County Utility Authority hereby authorizes and approves an automatic annual rate adjustment applicable to all wastewater rates, fees and charges for utility services as necessary to provide for increases in expenses due to inflation or other such factors, so as to always ensure adequate net revenues from existing ERC's that will pay for inflationary increases in operation and maintenance of the system and to provide all debt service coverage requirements of Utility. The automatic annual rate adjustment factor shall be calculated based upon the net increases in the operating and maintenance budget as follows: (i) Personnel Services; (ii) Operational Expenses; and (iii) Operating Capital Expenses. The automatic index adjustment shall be determined on an annual basis and shall become effective on October Pt of each fiscal year. Annual index adjustments shall not exceed the consumer price index as published by the University of Florida, Bureau of Economic and Business Research (Jacksonville Region) or another price index factor adopted by the Board. SECTION 6. REUSE WATER POLICY AND SYSTEM RATE SCHEDULE. (1) Policy. A portion of Utility's system generates highly treated reclaimed water (or "reuse water") suitable for controlled irrigation use by and for agricultural, commercial, residential or industrial developments or other appropriate uses. Treatment and distribution of reuse water is regulated by the FDEP, pursuant to applicable state law and regulations. All developments and property subject to Utility's Reuse Policy, originally adopted by Resolution 1997/1998-07, and amended and restated by Resolution No. 1997/1998-10, which policy is hereby incorporated by reference, shall be subject to the mandatory installation and use of reclaimed water facilities, and the Customers of such developments shall be subject to the payment of the retail reclaimed water rates and charges set forth in Section 6.(2), below. Resolution No. 1997/1998-07 and Resolution No. 1997/1998-10, as the same may be amended from time to time, are on file with the Recording Secretary for the Authority and are available for review during normal Authority operating hours. Other developments may elect to optionally install reuse lines and shall reserve reuse water capacity by entry into an Effluent Reuse Agreement or bulk rate service agreement for reuse water with Utility outlining the terms, conditions and obligations under which such service will be provided. 20 CCUA RESOLUTION NO. 2023/2024-01 (2) Schedule. The Board of Supervisors of the Authority hereby adopts the reuse water system rate schedule set forth herein. The rates, fees and charges in the following schedule shall apply to each customer of the reuse water system beginning with the charges payable by Customer in connection with the first reading of Customer's water meter by Utility or the first billing by Utility after Utility acquires title to the water system. The base facility charge shall be billed and collected in advance. The gallonage charge shall be billed and collected in arrears. The reuse water system monthly rate schedule is set forth on Exhibit "A" and is hereby incorporated by reference. (3) Bulk Reclaimed Water Rates. Bulk or wholesale reuse water rates shall be calculated to reflect Utility's cost of providing water to those entities entering into an agreement with Utility. Such service shall be master metered for further distribution by the contracting party to the ultimate user. The bulk or wholesale reuse water rates shall be as set forth on Exhibit"A" and is hereby incorporated by reference. (4) Additional fees, charges, credits, surcharges, and rates. In addition to the foregoing, all Customers and Applicants shall be subject to the Service Availability charges, credits, surcharges, rates and fees applicable to Utility's reuse system, as set forth in Utility's Reuse Policy, including without limitation the reuse water system credit provided to a Customer who develops a single family residential development which uses Utility's reuse water system throughout, the reuse meter installation credit provided to a Customer who builds and installs on site irrigation systems and connect to Utility's reuse water system, and the surcharge for development of Utility's reuse water system, which is applicable to all developments which do not install piping for use of Utility's reuse water system throughout, all as set forth in attached Exhibit"A". (5) Interrupted Service. Any Customer who requests that service be interrupted for any length of time will pay the Base Facility Charge during that period of interruption. Any customer who attempts to circumvent this charge by closing their account at time of temporary departure and then returning as a new customer will be held liable for the Base Facility Charge during the disconnected period of time. The payment of the Base Facility Charge will be made monthly in advance. (6) Seasonal Rate. Any Customer who requests that service be interrupted on a temporary basis exceeding one full month will be charged a seasonal rate. The Seasonal Rate charged will be equal to the Base Facility Charge referenced above. (7) Terms of Payment. Bills are due and payable when rendered and become delinquent if not paid within twenty (20) days. Service may be discontinued for nonpayment after five (5) working days' written notice. The application of this Section 6.(7) is subject to Sections 3.(13) and 3.(14), above, for approved and registered participants in the Authority's Golden Opportunities Plan or Disability Assistance Plan. (8) Annual Index Adjustment. The Board of Supervisors of the Clay County Utility Authority hereby authorizes and approves an automatic annual rate adjustment applicable to all reuse water rates, fees and charges for utility services as necessary to provide for increases in expenses due to inflation or other such factors, so as to always ensure adequate net revenues from existing ERC's that will pay for inflationary increases in operation and maintenance of the system and to provide all debt service coverage requirements of Utility. The automatic annual rate adjustment factor shall be calculated based upon the net increase in the operating and maintenance budget as follows: (i)Personnel Services; (ii) Operational Expenses and (iii) Operating Capital Expenses. The automatic index adjustment shall be determined on an annual basis and shall become effective October 1st of each fiscal year. Annual index adjustments shall not exceed the consumer price index as published by the University of Florida, Bureau of Economic and Business Research (Jacksonville Region) or another price index factor adopted by the Board. 21 CCUA RESOLUTION NO. 2023/2024-01 SECTION 7. MISCELLANEOUS CHARGES. (1) Initial Connection. There shall be a charge for service initiation at a location where service did not exist previously, as set forth in attached Exhibit"A". (2) Normal Reconnection. There shall be a charge for transfer of service to a new customer account at the same location or reconnection of service subsequent to a customer requested disconnection, as set forth in attached Exhibit"A". (3) Violation Reconnection. There shall be a charge for reconnection subsequent to disconnection of service for cause including a delinquency in bill payment, as set forth in attached Exhibit "A". If a customer has wastewater service only, the violation reconnection charge will be the actual cost of discontinuing and restoring service. In such an instance, these Customers shall be sent an estimate of the cost to discontinue and restore service along with the notice of discontinuance of service. (4) Premises Visit Charge (In Lieu of Disconnection or in addition to Cross- Connection Charges). There shall be a charge as set forth in attached Exhibit "A" in the event a service representative visits a Customer's premises for the purpose of discontinuing service for nonpayment of a due and collectible bill and does not discontinue service because Customer pays the service representative or otherwise makes satisfactory arrangements to pay the bill. (5) After Hours or Same Day Premises Visit Surcharge. There shall be an additional surcharge as set forth in attached Exhibit "A" for any after-hours premises visit under any other subsection of this Section 7, or for any same day service requested by Customer. (6) Cross-Connection Charges. In addition to all other charges provided for herein, any Customer responsible for creating or maintaining an illegal or improper cross- connection of any water systems, wastewater systems, reuse water systems, wells, septic tanks or drain fields, or other Customer or third party facilities or apparatus, to Utility's water, reuse water and/or wastewater system, shall be responsible for any and all damages resulting therefrom to Utility's water, reuse water and/or wastewater system(s), or to any other Customer's or Property Owner's property or facilities, and shall bear all cost and expense of testing and restoring any facilities or service affected or threatened by such cross- connection. Any such amounts due hereunder shall be paid to the Authority immediately upon demand, and if not paid upon demand, the responsible Customer shall be subject to the full range of rights and remedies available to the Authority for collection of unpaid Customer accounts. (7) Returned Check Charge. There shall be a charge as allowed under section 68.065, Florida Statutes, for each check returned to Utility as a result of insufficient or non- collective funds. The fee shall be as set forth in attached Exhibit "A" for each returned check received by Utility. Customer will also be assessed additional service charges for notification and for disconnection resulting from the returned check in accordance with attached Exhibit"A". Notwithstanding the foregoing, the Executive Director, or his/her designee, may waive the returned check service charge requirement for Customers that have received notification that their ACH payment has been returned due to an incorrect routing or account number provided at the time payment was made. The Customer must meet all of the following criteria to be eligible for this one-time only courtesy waiver of this charge: (a) The Customer has had residential or commercial service with the Authority for at least five (5) consecutive years; 22 CCUA RESOLUTION NO. 2023/2024-01 (b) The Customer has not had a credit related service interruption or a late payment for at least five (5) consecutive years; and (c) The ACH payment was returned only as a result of the Customer providing the incorrect routing or account number at the time payment was made. If the Customer's attempted payment is returned for insufficient funds or a stopped payment, the returned check service charge may not be waived under this policy. If, in the opinion of the Executive Director, or his/her designee, the Customer satisfies the above conditions, then the Executive Director, or his/her designee, is authorized to waive the applicable service charge as a one-time only courtesy to the Customer. (8) Customer Deposits. It is the policy of Utility to require Customers of the System to pay the base facility charge portion of their service fees in advance to the next billing date. In addition, Utility shall require additional security for the payment of the services it renders for all new accounts, including transfers, and existing accounts that become delinquent and require a field visit. The security deposit amount applicable for water Customers shall be as set forth in Exhibit "A" for Customers verifying its Social Security Number (Note: date of birth verification is also required for a Customer who is one or more natural persons), and as separately set forth in Exhibit "A" for Customers not providing a Social Security Number. The security deposit amount applicable for wastewater Customers shall be as set forth in Exhibit"A" for Customers providing a Social Security Number, and as separately set forth in Exhibit "A" for Customers not providing a Social Security Number. An additional deposit will be required for accounts that become delinquent twice within one (1) calendar year. The additional deposit will be the equivalent of the Customer's current deposit on hand. For purposes of determining security deposit amounts, ERCs (Equivalent Residential Connections) shall be determined based on American Water Works meter size equivalent factor. Septage Haulers Disposal Deposit Policy. Utility will require a security deposit for the payment of domestic waste disposal service it renders as follows: (a) All new Customers will be required to pay an initial minimum deposit on 25,000 gallons at the current rate. Payment will be due in 15 days from billing date. Billing will be done biweekly. Once a payment is delinquent, disposal authorization will cease until the account is in good standing and the deposit is confirmed to be reasonable to cover the risk of nonpayment. (b) An existing Customer which does not have a deposit with Utility and which becomes delinquent shall be required to pay a deposit based on that Customer's average of 12-month history at current rates. (c) In accordance with Utility's Miscellaneous Receivable Policy, below, deposits shall be applied to delinquent balances before turning the account over to collections. (d) If an account has been turned over to collections and that Customer wishes to continue doing business with Utility, Utility shall require payment in full of the delinquent balance, including collection agency fees, along with an additional deposit which will be the greater of(i) twice that account's average billing with a minimum of 12-month history or (ii) twice the estimated monthly billing,but never less than the 25,000 gallons at current rates. (e) Interest will be paid on deposits held at least 6 months. The interest rate shall be determined annually based on the average interest earned. Fire Hydrant Meter Deposit. Utility shall impose a hydrant meter deposit based on its then current Fire Hydrant Policy, as amended from time to time. The current hydrant meter deposit amounts are set forth in attached Exhibit"A". 23 CCUA RESOLUTION NO. 2023/2024-01 Utility shall credit or pay the Customer's account interest at an annual interest as set forth in Exhibit"A" for deposits held at least six months. Cash or equivalent will be the only acceptable methods of deposit. However, the Executive Director of the Authority is authorized to accept, in the Executive Director's reasonable discretion, an assignment of a bank account, certificate of deposit or other recognized security, in face amount equal to the monetary amount required to be deposited. The security deposit will be credited or refunded along with accrued interest, if any, on the Customer's final bill, after discontinuance of service. Auto Debit Program. Notwithstanding anything contained herein to the contrary, the Executive Director or his/her designee is authorized to offer incentives to qualifying Customers to create online accounts to ensure the timely payment of incurred rates, fees, and charges payable to Utility without interruption, and who enroll in Utility's "Auto Debit Program." The purpose of this program is to offer a waiver of the otherwise applicable service re-connection service charge (i.e., additional security deposit due to nonpayment event) for Customers who have had their residential service with Utility interrupted if the Customer (i) has had residential service with Utility for at least 5 years, (ii) has not had a credit related service interruption episode or a late payment for at least 5 years, and (iii) can demonstrate extenuating or unusual circumstances surrounding the reason(s) why the original utility bill was not paid on a timely basis. In addition, Customers not meeting the criteria of having the security deposit waived above shall still qualify to sign a "Promise Pay Agreement" in the form prescribed by the Executive Director or his/her designee, allowing twenty (20) extra days to pay the deposit charged as a result of a nonpayment. (9) Miscellaneous Receivable Policy. (a) A Miscellaneous Receivable Policy was adopted by the Board of the Authority in accordance with Utility's enabling legislation, Chapter 94-491, Laws of Florida, Special Acts of 1994, "to fix and collect rates, user fees, and other charges to persons or property or both for the use of the system or both and to fix and collect charges for making reasonable penalties on any users or property for any such rates, fees, or charges that are delinquent." (b) If the Customer to be invoiced is currently connected to Utility's system, any repair charges will be applied to that Customer's account for collection. (c) As stated on Utility's invoice, payments are due thirty (30) days from the invoice date, unless it is for septage disposal, which will be due in fifteen (15) days. If payment is not received by the due date a late fee (established in the annual Rate Resolution), a late fee or late charge will be assessed as clearly indicated on the invoice. The Miscellaneous Receivable collection process will allow an additional fifteen (15) days after the original due date before turning the account over to a collection agency. (i) The account will be turned over to an outside collection agency to proceed with additional collection alternatives; correspondences, credit bureau reporting and legal action for a time not to exceed six (6) years and eleven (11) months for the debt. (ii) In addition, septage disposal shall be invoiced biweekly. If a delinquent account is a company disposing of domestic waste from portable toilets or septic tanks is turned over to collections the Authority will notify the plant operator to cease authorization of future access. See "Septage Disposal Deposit Policy", above, for terms of collection and/or to resume service. (d) After a miscellaneous receivable account has remained uncollected for six (6) years and eleven (11) months, the Authority will automatically write the accounts off to the Allowance for Bad Debt Account in the general ledger. A billing adjustment will be made and uncollected debt will be noted in the customer's file for future collection efforts. 24 CCUA RESOLUTION NO. 2023/2024-01 (e) The Executive Director or his/her designee shall promulgate standard forms of Customer applications for domestic waste disposal (i.e., septage hauler's usage) as may be necessary or helpful in the implementation and execution of the various policies set forth in this Rate Resolution. (10) Guaranteed Revenue. Utility may collect a guaranteed revenue charge to recover certain carrying costs of maintaining plant capacity prior to connection. The obligation to pay guaranteed revenue shall be determined on a case by case basis. Developers or others bound by contract to pay guaranteed revenue shall continue to pay the same in accordance with the obligations set forth in such contract. (11) Pass Through of Third Party Costs, Franchise Fees and Charges. In the event that any third party imposes or attempts to impose any cost, franchise fee and/or other charge directly related to Utility's presence, operation, provision of service to particular Customers or a particular geographic area, or related to Utility's use of that third party's services, property, governmental benefits, or other thing(s) of value, in connection with Utility's provision of service to particular Customers or a particular geographic area, then Utility shall prorate the cost, franchise fee and/or other charge being imposed, and the cost of challenging, complying with and administering the same, and any laws, ordinances or rules related thereto, among the identifiable affected Customers or Customers of the identifiable affected geographic area being served by the System subject to such franchise fee or charge, and Utility shall regularly bill and collect such prorated costs from those Customers. Without limiting the generality of the foregoing, this section shall specifically apply to all costs, fees and charges imposed, directly or indirectly, by The City of Jacksonville Ordinance No. 2001- 427-E, and any successor or amending ordinance thereto, and any rules, regulations, policies and/or practices promulgated pursuant thereto, and/or in the challenge of such ordinance, rules, regulations, policies and/or practices, with respect to Utility's operation of that portion of the System situate in Duval County, Florida. (12) Recording Fees and Documentary Stamp Taxes. Customers shall be responsible for the entire cost of recording fees and documentary stamp taxes for Developer Agreements, grants of easements, quitclaim deeds, rights of way, amendments or supplemental agreements thereto, and similar instruments recorded in the appropriate public records for the county(ies) in which Utility provides service, if such instrument is being required by Utility as a condition of service. Corrective documents, required to be recorded due to no fault of the Customer, shall be recorded at the cost of Utility. If land or easements are being purchased by Utility, the Executive Director, subject to Board approval, shall have the right to negotiate which party shall bear those costs. (13) Additional Service Charges for All Customers & All Systems. In addition to the foregoing, the miscellaneous service charges for all Customers and all systems shall be imposed and collected, as set forth in Exhibit "A" as attached hereto and which is hereby incorporated by reference. SECTION 8. METER TESTING. If any Customer requests a test of its water meter or reuse water meter, Utility will require a deposit to defray the cost of testing; such deposit shall not exceed the applicable schedule of fees for specified meter sizes as set forth in attached Exhibit "A". The fee is retained by Utility only if the test shows that the meter is registering within the acceptable accuracy limits as established by Utility. If the meter is determined by Utility to be registering outside of the acceptable accuracy limits, the meter test service fee will be refunded and an adjustment is made to the bill for the proper amount of water or reuse water consumption, as the case may be. 25 CCUA RESOLUTION NO. 2023/2024-01 SECTION 9. METER REREADS AND SPECIAL READS. Upon request of a customer, Utility shall, without charge, reread Customer's meter to determine if the initial reading was accurate, provided that a Customer request for a meter reread has not been made during the preceding twelve (12) months. Should a Customer request to have the meter reread more frequently than once every twelve (12) months, Customer shall pay a charge for each additional reread as set forth in attached Exhibit "A". If Customer-requested reread of the meter results in a corrected bill, the meter reread charge shall be refunded and Customer will be rendered a corrected bill. Upon request of a customer to have a special meter reading performed which is not a part of the monthly readings during the normal billing cycle, Customer shall pay a charge as set forth in Exhibit "A" for the special reading. SECTION 10. FIRE PROTECTION SERVICE. A one-time initial capacity cost recovery charge is assessed to Customers who have fire lines or standpipes located upon or within their premises or privately-owned hydrants maintained by Utility as set forth in attached Exhibit "A". SECTION 11. WATER, RECLAIMED WATER AND WASTEWATER CAPACITY CHARGES; ADOPTION; TIME OF PAYMENT; AND CONNECTION FEES ACCOUNTS. (1) Adoption. Utility hereby adopts and establishes a water capacity charge, wastewater capacity charge and reclaimed water capacity charge, the purpose of which will be to finance capital expenditures and the payment of Utility indebtedness associated with the expansion of Utility's water and reclaimed water supply, treatment and transmission system and the wastewater transmission, treatment, and effluent disposal system. The capacity charges imposed by Utility shall be as set forth in Exhibit "A", attached hereto and made a part hereof. (2) Applicability. Except for existing Customers, or those Customers who have previously paid connection or plant capacity charges to the previous owner of Utility, the capacity charges set forth herein shall be paid by new Customers who request service from Utility. (3) Time of Payment. All water, reclaimed water and wastewater capacity charges referenced in this section shall be paid at the time Customer and Utility execute an agreement concerning the provisions of Utility service, or such other time as may be specifically provided in Utility's Service Availability Policy, see Attachment 1, which is hereby incorporated by reference. (4) Capacity Charges Accounts. The water capacity charges collected pursuant to this Resolution shall be deposited into an account called the "Clay County Utility Authority Water Capacity Charges Account", reclaimed capacity charges shall be likewise deposited into an account called the "Clay County Utility Authority Reclaimed Water Capacity Charges Account", and the wastewater capacity charges shall be likewise deposited into an account called the "Clay County Utility Authority Sewer Capacity Charges Account." The water capacity charges so deposited shall be used for the purposes set forth in the Authority's then applicable Bond Resolution(s) (herein so called) and thereafter for acquisition, improvement and expansion of Utility's water system. The reclaimed water capacity charges so deposited shall be used for the purposes set forth in the Bond Resolution(s) and thereafter for acquisition, improvement and expansion of Utility's reclaimed water system. The wastewater capacity charges so deposited shall be used for the purposes set forth in the Bond Resolution(s) and thereafter for the acquisition, improvement and expansion of Utility's wastewater system. The above-referenced charges may also be used for any other lawful purpose relating to the System. Notwithstanding the foregoing, however, the Authority acknowledges that Florida law currently restricts the use of charges such as the Capacity 26 CCUA RESOLUTION NO. 2023/2024-01 Charges to expanding the facilities and/or capacity of the System, or for the payment of debt service on obligations issued to acquire excess plant and capacity or to build expanded plant and capacity. SECTION 12. DETERMINATION OF EQUIVALENT RESIDENTIAL CONNECTION FACTORS FOR WATER, REUSE WATER AND WASTEWATER SERVICES. (1) For purposes of calculating and imposing the water, reuse water and wastewater capacity charge provided for herein, the ERC factor for any particular connection shall be calculated and imposed in the manner as provided in the Commercial ERC Factors Table, see Attachment 3, which is hereby incorporated by reference. (2) The "total equivalent residential connection value" for an establishment shall be calculated by multiplying the ERC factor listed above by the number of units, and shall be rounded up to the nearest 0.5 ERC factor. (3) One (1) equivalent residential connection ("ERC") shall, for the purposes of this Section, have an assigned value of 1.00. For wastewater service capacity, one (1)ERC is hereby established and determined to be equal to a flow of 311 gallons per day, average annual basis. For water service capacity, one (1) ERC is hereby established and determined to be equal to a flow of 450 gallons per day, average annual basis. For reuse water service capacity, one (1) ERC is hereby established and determined to be equal to a flow of 275 gallons per day, average annual basis. (4) For all establishments not listed above, the total wastewater ERC value for wastewater service capacity shall be determined by multiplying the number of fixture units, as published in the Standard Plumbing Code, by sixteen (16), and then dividing that numerator by 311. The wastewater capacity charge shall be determined by multiplying the total ERC value by the wastewater capacity charge per ERC. (5) For all establishments not listed above, the total water ERC value for water service capacity shall be determined by multiplying the number of fixture units, as published in the Standard Plumbing Code, by twenty-four (24), and then dividing that numerator by 450. The water capacity charge shall be determined by multiplying the total ERC value by the water capacity charge per ERC. (6) For all establishments not listed above, the total reclaimed water ERC value for reclaimed water service capacity shall be determined by dividing the estimated average daily usage per gallon of reclaimed water determined on an annualized basis for such establishment, by a denominator of 275. The reclaimed water capacity charge shall be determined by multiplying the total ERC value by the reclaimed water capacity charge per ERC. SECTION 13. ALLOCATION OF WATER, RECLAIMED WATER AND WASTEWATER SERVICE CAPACITY. (1) No new water, reclaimed water and/or wastewater service capacity shall be sold until application therefore is received by Utility, or a Developer Agreement or other appropriate written contractual agreement has been entered into between the Applicant and Utility, and the appropriate capacity charges received. Utility may require all information on said application or agreement that it deems reasonable and necessary, and may reject applications it determines incomplete. Any application or agreement for water, reclaimed water and/or wastewater capacity shall contain a legal description of the land constituting the Property to be served. The legal description shall include only those lands owned or controlled by the Applicant for which the water, reclaimed water and/or wastewater service is requested. 27 CCUA RESOLUTION NO. 2023/2024-01 (2) Utility adopts and incorporates herein by reference the Service Availability Policy, and the charges contained therein, set forth as Attachment 1, and the charges contained therein, which policy shall govern the relationship between Utility and Developers or others wishing to connect to the System. SECTION 14. ABNORMAL STRENGTH WASTE SURCHARGE FACTOR. For those Customers which Utility has agreed to serve and either Customer or Utility has determined that the strength of the sewage is greater than 300 parts per million ("ppm") of biochemical oxygen demand ("BOD") or chemical oxygen demand ("COD"), or total suspended solids ("TSS"), then an abnormal strength surcharge will be applied to the monthly bill. Biochemical oxygen demand or "BOD" means the quantity of oxygen in the biochemical oxidation of the organic matter in the wastewater under standard laboratory procedures in five (5) days at twenty degrees centigrade (20 degrees C), expressed in milligrams per liter. The BOD shall be determined in accordance with procedures set forth in the Standard Methods for the Examination of Water and Wastewater, 18th Edition, as the same may be amended or updated by subsequent editions. The greater concentration of either BOD or COD will be used in the surcharge calculation, but not both. The surcharge factor is calculated in the following manner: Average concentration BOD plus average concentration TSS divided by 600. Multiply the quotient by the wastewater consumption charge to account for the higher BOD and TSS concentrations. Example: [(x+y)/600]*a=Adjusted Wastewater Consumption Charge Where: x=Average concentration, BOD or COD y=Average concentration, TSS a=Normal wastewater consumption charge. SECTION 15. FIRE HYDRANT METER POLICY AND PROCEDURES. The Board of Supervisors for Utility hereby adopt and enact the rates, fees and charges applicable to fire hydrant meter usage, which policy and procedures are adopted and made a part of Utility's Service Availability Policy. The Authority's Fire Hydrant Meter Policy and Procedures are on file with the Recording Secretary for the Authority and are available for review during normal working hours of the Authority. The rates, fees and charges applicable to that policy and those procedures are attached hereto as Attachment 2 and hereby incorporated by reference. SECTION 16. PERMITTING POLICY, PROCEDURES AND FEES. By its formal adoption of Resolution No. 2000/2001-08 on July 3, 2001, the Authority has adopted rules to implement the application, processing and issuance of permits for water distribution and wastewater collection system mains 12" in diameter and smaller in size; has provided for plan and specifications supervision by a professional engineer; has adopted forms for use in connection with such self-permitting policy; has established a permitting timeclock; has authorized the issuance, modification and revocation of permits consistent with Florida law; has adopted procedural due process requirements in connection with such permit applications; has adopted the permit application fees as set forth in Resolution No. 2000/2001-08, which are hereby incorporated by reference; and has authorized compliance and enforcement by the Authority with the policies, procedures and requirements of said resolution. Resolution No. 2000/2001-08, as the same may be amended 28 CCUA RESOLUTION NO. 2023/2024-01 from time to time, is on file with the Recording Secretary for the Authority and is available for review during normal Authority operating hours. SECTION 17. ENFORCEMENT; VIOLATIONS; PENALTIES. The provisions of this Rate Resolution shall apply equally to all System Customers, regardless of Utility District, except as specifically set forth herein. Violations of the provisions of this Rate Resolution or failure to comply with any the requirements set forth herein, including violation of conditions of any wastewater disposal permit shall be prosecuted as provided by law. Each day such a violation continues shall be considered a separate event. Nothing herein contained shall prevent Utility from taking such other lawful actions as is necessary to prevent or remedy any violations, including seeking injunctive relief in a court of competent jurisdiction, or terminating service as permitted by law or hereunder. Additional fees, penalties and charges may be set forth on attached Exhibit"A". SECTION 18. LIBERAL CONSTRUCTION AND INTERPRETATION. In the interpretation and application of this Resolution, all provisions shall be considered as a minimum requirement, liberally construed in favor of Utility, and deemed neither to limit nor repeal any other powers granted under state law. This Resolution is cumulative and supplemental to existing Utility laws, ordinances, resolutions, rules and regulations. Where this Resolution and the provisions contained herein conflict of overlap with any Utility law, ordinance, resolution, rule or regulation, whichever imposes the more stringent restriction shall prevail. SECTION 19. SEVERABILITY. If any section, subsection, sentence, clause, phrase, or portion of this Resolution if for any reason held invalid or unconstitutional by any court of competent jurisdiction, such portion shall be deemed a separate, distinct, and independent provision and such holding shall not affect the validity of the remaining portions thereof. SECTION 20. CONFLICTS. In the event of any conflict between the provision of this Resolution and any other resolution or portions thereof, except as may be otherwise provided by Section 15, above, the provisions of this Resolution shall prevail to the extent of such conflict. SECTION 21. DEFERRAL OF CAPACITY CHARGE INCREASES FOR CERTAIN PROJECTS. The fiscal year of the Authority runs from October 1st of the then current calendar year through and including September 30th of the next following fiscal year. The rates, fees, and charges adopted by the Authority annually, on a fiscal year basis, is reflected in the Rate Resolution adopted by the Board of Supervisors for the Authority for that then current fiscal year. Therefore, the portion of any project formally filed with the Clay County Development Review Committee ("DRC") or a city DRC (or equivalent development review process) prior to September 30th of the then current calendar year, for which the Authority has already received completed plans acceptable to the Authority and a properly executed Developer Agreement, along with payment of all Developer Agreement charges, and commencement of water, wastewater, and reclaimed water construction occurs prior to September 30th of that calendar year, will qualify for the capacity charges which are in effect for the Authority's fiscal year which ends that September 30th, as set forth in the Authority's Rate Resolution for that fiscal year. However, capacity charges under the Authority's Rate Resolution, as the same may be amended and supplemented from time to time, shall apply to all other Developer Agreements entered into on or after the October 1st of any calendar year, as correspond to the Authority's then current fiscal year, or for such developments under 29 CCUA RESOLUTION NO. 2023/2024-01 previously executed Developer Agreements, which do not meet the requirements of the preceding sentence of this Section 21. SECTION 22. EFFECTIVE DATE. By approving the proposed Fiscal Year 2023/2024 rates, fees and charges for Utility, this Resolution shall take effect on October 1, 2023. DULY ADOPTED by the Board of Supervisors, Clay County Utility Authority, and effective as of October 1, 2023. BOARD OF SUPERVISORS CLAY COUNTY UTILITY AUTHORITY By: iG J fes Starnieri, Chairman ATTEST: an Louden Ilk, ecretary Clay malty Utility Authority eal) 30 CCUA RESOLUTION NO. 2023/2024-01 Attachment 1 CLAY COUNTY UTILITY AUTHORITY SERVICE AVAILABILITY POLICY This Service Availability Policy of the Clay County Utility Authority is attached to, and made a part of, the Rate Resolution of the Authority, Resolution No. 2023/2024-01. All terms not otherwise defined in this Attachment 1 shall have the same meaning as assigned to them in the Rate Resolution. 1. GENERAL INFORMATION It is Utility's intention to provide service throughout its service area as requested, providing that it is economically feasible to do so. 2. AVAILABILITY A. Water, reuse water and wastewater service will be made available by Utility throughout Utility's service territory, subject to any outstanding interlocal agreements or other contracts or franchises awarded by Utility to third parties. Utility will evaluate each request for service as to its feasibility. If Utility determines that it is not economically feasible to serve such territory in accordance with its Rate Resolution and this Service Availability Policy, and if the parties agree, Utility will prepare a special agreement setting forth terms, outside the scope of Utility's Service Availability Policy, by which it can provide service, either through bulk service or some other arrangement. The reasonable cost of preparation of such special agreement shall be reimbursed to Utility from the Applicant seeking service. B. Certain areas within Utility's service territory may have developed in whole or in part without central water, wastewater and/or reuse water service, and are currently using private wells and septic tanks. If such unserved area is located in the vicinity of existing Utility appurtenances, so that it is economically feasible to extend service to such area, application may be made for service by an affected owner or purchaser under a pending contract of sale or contract for deed to such area, pursuant to Utility's In-Fill Projects Fund Policy Statement formally adopted, amended and restated by the Board of Supervisors for the Authority on May 4, 1999, in Resolution No. 1998/1999- 09, which, as may be amended from time to time, is available for review at Utility office and which is hereby incorporated by reference. Customers connecting to Utility's water, wastewater and/or reuse water system(s) pursuant to such In-Fill Projects Fund Policy shall be required to pay the costs, fees, charges and rates set forth in Utility's then current Rate Resolution, to comply with the then current In-Fill Projects Fund Policy Statement, and also pay Utility's carrying costs, interest, fees, charges, and rates as provided for in the then current In-Fill Projects Fund Policy Statement. 31 CCUA RESOLUTION NO. 2023/2024-01 C. The Middleburg Service Area of Utility, as defined and established by the Board of Supervisors for Utility in Resolution No. 1998/1999-10, which is available for review at Utility office and which is hereby incorporated by reference, has been identified by Utility for a special expenditure of funds for utility infrastructure development and plant construction. Customers connecting to Utility's water, wastewater and/or reuse water system(s) within the Middleburg Service Area shall be required to pay the costs, fees, charges and rates set forth in Utility's then current Rate Resolution, to comply with the requirements of Resolution No. 1998/1999-10, as amended, and also pay Utility's prorated infrastructure development costs, carrying costs, interest, fees, charges, and rates as provided for in Resolution No. 1998/1999-10, as amended. For the current fiscal year, the carrying charge for the Middleburg Service Area Policy and the Infill Policy and the financing charge for the same each are set forth in Exhibit"A" attached hereto and made a part hereof. Also, the current fiscal year distribution and collection infrastructure charge per acre for the Middleburg Service Area for water and for wastewater are set forth in Exhibit"A" attached hereto and made a part hereof. D. LAMPA, which is the Lake Asbury Master Plan Area, as defined and established by the Board of Supervisors for Utility in Resolution No. 2022/2023-08, which is available for review at Utility office and which is hereby incorporated by reference, has been identified by Utility for a special expenditure of funds for utility infrastructure development. Effective December 19, 2023 and thereafter, Customers connecting to Utility's water, wastewater and/or reuse water system(s) within LAMPA shall be required to pay the costs, fees, charges and rates set forth in Utility's then current Rate Resolution, to comply with the requirements of Resolution No. 2022/2023-08, as amended, and also pay Utility's prorated infrastructure development costs, carrying costs, interest, fees, charges, and rates as provided for in Resolution No. 2022/2023-08, as amended. For the current fiscal year, the carrying charge for the Middleburg Service Area Policy, LAMPA, the Infill Policy, and the financing charge for the same are each set forth in Exhibit "A" attached hereto and made a part hereof. 3. OBLIGATIONS OF UTILITY It shall be Utility's obligation to analyze, evaluate, and respond to all requests for extension of its services where extensions to specific locations are requested. Once the Applicant has provided Utility all of the information that is necessary for Utility to evaluate the extension of service, it shall be Utility's obligation to provide a firm price to the Applicant for such service extension including construction cost estimates, where applicable, connection or plant capacity charges, and any other approved charges for such service extensions. 32 CCUA RESOLUTION NO. 2023/2024-01 4. OBLIGATIONS OF DEVELOPER It shall be the Applicant's obligation to provide Utility with all of the information Utility needs in order to evaluate the feasibility and cost of providing service. Such information shall include, but not be limited to, (1) location of project, (2) survey of property, (3) complete plans and specifications for project, including drainage plans, (4) flow data, (5) type of facilities to be installed, (6) metering arrangement, (7) size of project, (8) description of waste to be discharged into Utility's wastewater system, including chemical analysis of such wastewater if it is other than domestic wastewater, (9) complete legal names of Applicant and/or Owner, including addresses, type of business entity, and state in which said entity was created, (10) estimated date that service is needed, (11) type of services requested, (12) landscape irrigation watering plan, (13) reuse facilities design, and (14) internal fire flow requirements, etc. It shall be the Applicant's and Utility's responsibility to execute all water, reuse water and wastewater agreements, contracts, and easements which are necessary in order for Utility to provide service to the Applicant's property and/or project. For purposes of illustration and not limitation, the Applicant and Utility shall be required to execute, in accordance with Utility's Resolution No. 1997/1998-08, which, as the same may be amended from time to time, is available for review at Utility office and is hereby incorporated by reference, (i) a letter agreement in the form required by the Executive Director or his/her designee, prior to Utility executing any notification or application for a Florida Department of Environmental Protection permit for the construction or extension of water and/or wastewater facilities with respect to the Applicant's project, and (ii) a Developer Agreement in the form prescribed by the Executive Director of Utility or his/her designee, and the Applicant shall pay to Utility all of the appropriate fees and charges set forth in such Developer Agreement, prior to the commencement of construction of the water, reuse water and/or wastewater facilities to be owned and maintained by Utility, for the project. Utility shall not be obligated to provide service to an Applicant that fails to timely satisfy the foregoing conditions for service. 5. ON-SITE FACILITIES It shall be the Applicant's responsibility to pay the entire cost of the on-site water, reuse water and/or wastewater facilities that are necessary to provide service to Applicant's development. On-site facilities are those located within the property for which the Applicant is requesting service. Such on-site facilities shall include the facilities which are necessary to provide for sound engineering design, construction, and operation of the System, and/or to accommodate Utility's Master Plan which may require each development to extend the Master Planned mains across their property and to provide stubs to adjacent properties, as necessary, to loop service, provide redundancy of service, and/or ensure that service can be made available to adjacent properties which may be in the future accepted and incorporated for service into the System by Utility. Such on-site facilities that Utility accepts for ownership and maintenance shall be donated to Utility by the property/project owner within a defined easement area and/or fee ownership parcel granted to Utility. If on-site temporary pump stations or backflow prevention devices are required, they shall be paid for 100% by the Applicant, without any provision for refund. 33 CCUA RESOLUTION NO. 2023/2024-01 6. OFF-SITE FACILITIES Off-site facilities are those located outside the property for which the Applicant is requesting service which are necessary to connect and transmit water, reuse water or wastewater to or from Utility's facilities. Where off-site extensions are required in order to service Applicant's development and such off-site mains will be used strictly for the Applicant's development, then the total cost of such off-site extension shall be paid for entirely by the Applicant, and if Utility agrees to accept them for ownership and maintenance, the property/project owner shall donate them to Utility. In such situations, there will be no refundable agreement. This provision shall not preclude Utility from connecting to such systems for the purpose of master planning looped service to the area. 7. CONSTRUCTION OF OVERSIZED FACILITIES Where pump stations, on-site force mains, and other facilities are master planned to serve substantial developments other than that required for the Applicant requesting service, then such Applicant, who requests service, may be required to pay the entire cost of the oversized facilities. In such event the area to be serviced by such oversized facilities will be identified and a basis for equitable allocation of the cost will be established. The Applicant, who advances the cost of such facilities, will be refunded without interest as other developments pay their pro rata share of the oversized facilities in accordance with the provisions of the "Refundable Advances" section in Paragraph 8 herein. Where off-site extensions are required in order to service Applicant's development and such off-site mains are sized so that they can be utilized by other properties not owned by the Applicant, then the Applicant, who is requesting service, may be required by Utility to front the fixed charge quotation of Utility or the contract cost of Applicant's contractor for such mains. In such event, Utility and Applicant will enter into a refundable agreement, as described in Paragraph 8 herein. Should situations arise where it is more practical for Utility to advance the excess fixed charge quotation of Utility or the contract cost of Applicant's contractor of permanent pump stations, force mains, and other oversized facilities, and where such property to be served by the oversized facilities would normally be required to pay all such charges for the on-site and off-site mains, then in those situations, Utility will be allowed to prorate such charges on an equitable basis over the property/properties to be served by such facilities from those properties benefiting from same. Utility shall not have any obligation to advance such charge, however, it is possible that areas exist that it would not be economically feasible to service on any other basis due to the small size of the project involved. 8. REFUNDABLE ADVANCES If an Applicant advances the charges for certain off-site extensions and oversized facilities which will benefit other properties with excess available capacities, Utility shall enter into a refundable agreement with the Applicant for the value of such excess capacity charges. This agreement shall carry a term of ten (10) years without interest, subject to extension for an additional ten (10) year term without interest, if the Applicant which is subject to such a refundable agreement, or its successors and assigns, applies writing 34 CCUA RESOLUTION NO. 2023/2024-01 delivered to the Executive Director of the Authority prior to the expiration of the initial ten (10) year term for an extension of the term of such refundable agreement. If the property/properties, which are the subject of collection for refund, does/do not develop prior to the later of the expiration of(i) the initial ten(10) year term of the refundable agreement or (ii), as applicable, the ten (10) year extension term thereof, if such agreement has been so extended as called for in the preceding sentence, then no further refund(s) will be due. An equitable basis for allocation of the excess charges that is advanced by the Applicant will be established. As subsequent applicants connect to the service provided by such facilities, their pro rata share of the charges for such facilities will be assessed to them and, when collected, will be refunded to the original Applicant who advanced the charges for such facilities. Such refunds will be made until such time as the original Applicant who advanced the charges for the facilities has received 100% of the excessive charges that he or she originally incurred. 9. SYSTEM DESIGN AND CONSTRUCTION All extensions to Utility's system shall be designed and constructed in accordance with Utility's current standard details, specifications, and procedures at the time of permit application. It shall be Utility's right, at the Applicant's expense, to construct and/or approve the construction of the on-site installations that will be owned and maintained by Utility. It shall also be Utility's right to review all plans and specifications for connections to its system to ensure that Utility's design standards are met and to ensure that service to existing Customers is not unduly and unnecessarily interrupted. Developer shall pay a fee to compensate Utility for the time required to review such plans and specifications. Utility reserves the right to approve Applicant's contractor prior to construction of any on-site or off-site facilities, which contractor must, at a minimum, hold a license from the State of Florida for underground construction and demonstrate acceptable experience in the field. 10. DESIGN BY INDEPENDENT ENGINEERS All extensions to Utility's System that require permits shall be designed by a State of Florida Licensed Engineer ("Engineer"). All designs shall be coordinated to coincide with Utility's Master Plan for service to the area. All plans and specifications shall be stamped approved and accepted via written permit by Utility prior to commencement of any construction. In the event of any dispute as to the final approved engineering design of any facilities to be accepted and incorporated into Utility's System, Utility's Chief Engineer, or his/her designee, shall have final approval authority. 11. CUSTOMER CONNECTION CHARGE (TAP-IN) Charges in this section shall be as defined in Section 2(4) of the Rate Resolution. The charge for Utility construction costs for tapping into a line to connect service is an amount equal to Utility's estimate of the approximate cost to design, permit and construct a connection point to Utility's existing facilities and extension of such facilities to Customer's property utilizing Utility's own staff. Such extensions may be potable water, reclaimed water or wastewater facilities. The availability of Utility's construction personnel to accomplish any particular job is not guaranteed and is subject to scheduling. Alternatively, Developer may 35 CCUA RESOLUTION NO. 2023/2024-01 employee an Engineer to design and permit such extension and hire a Florida Licensed Underground Utility Contractor to provide the installation. In such event, Developer shall comply with all of Utility's standard requirements, including, but not limited to, design, permitting, construction, property transfers to Utility, Warranty, Maintenance Security Bond, as-built drawings, easements, etc. 12. WATER METER INSTALLATION The Developer or each Applicant shall be charged for the water meter and for installation of the water meter as set forth in Exhibit "A" attached hereto and made a part hereof. Those charges only include the installation of the meter, stub-out pipe from the meter and a backflow prevention device, and do not include any other charges associated with the installation of other service and the charges associated with tapping into the water main. To the extent a service installation is required in order to provide Customer utility service, the charges for such installation, including the installation of the water meter will be based on the estimated cost of the installation, regardless of meter size. In no event will such charge be less than the meter installation charges shown above. The water meter installation charges, and any such additional charges, are due and payable at the time Customer makes an application for service. 13. REUSE WATER METER INSTALLATION The Developer or each Applicant shall be charged for the reuse water meter and for installation of the reuse water meter as set forth in Exhibit "A" attached hereto and made a part hereof. Such charges only include the installation of the meter and stub-out pipe from the meter, and do not include any other charges associated with the installation of other service and the charges associated with tapping into the water main. To the extent a service installation is required in order to provide Customer utility service, the charges for such installation, including the installation of the reuse water meter will be based on the estimated cost of the installation, regardless of meter size. In no event will such charge be less than the meter installation charges shown above. The reuse water meter installation charges, and any such additional charges, are due and payable at the time Customer makes an application for service. 14. CUSTOMER INSTALLATION (CUSTOMER MAINTAINED LINES) The Applicant shall be required to own and maintain all facilities that are installed by it or its plumbers on Customer side of the point of delivery. Such facilities shall also include all fire flow detection devices and backflow prevention devices whether installed by Utility or by Applicant. 15. INSPECTIONS Utility does not require inspections at the present time. However, any damage to Utility's system due to a faulty connection shall be the responsibility of Customer and property owner (if they are not the same) when and if such faulty connections are found. Customer or property owner shall be required to pay Utility the actual cost of any inspections required as a result of such problems. 36 CCUA RESOLUTION NO. 2023/2024-01 16. TRANSFER OF CONTRIBUTED PROPERTY -BILLS OF SALE Once Utility initiates permanent service, unless the parties agree to the contrary, then Utility's water, reuse water and wastewater agreement automatically activates the transfer of title to Utility of the on-site and off-site facilities that Applicant has paid for and which are required to be donated to Utility. 17. COST RECORDS AND "AS-BUILT SURVEY PLANS" All cost records pertaining to the cost of the water, reuse water and sewer facilities donated to Utility, shall be provided to Utility. Prior to acceptance of any extension to Utility's system that is completed by a licensed underground utility contractor, Utility will require that: Applicant's contractor provide Utility "As-built Survey Plans" per Utility's As-built Specifications Standards Manual; Neat, legible, handwritten field copy as-built drawings be submitted showing all dimensions and elevations required by Utility; and Applicant shall be responsible for paying in advance Utility's cost for quality control review of "As-built Survey Plans" for each such extension of Utility's system, based on Utility's initial estimate of the cost of such review. Applicant shall be charged on an hourly rate an additional cost for completing follow-up, plus plotting and printing costs for any extra proof sets, for extra time required for revisions to Utility's CADD "As-built Survey Plans", caused by inadequate, inaccurate or incomplete "As-built Survey Plans" provided by the Applicant's surveyor. Once Utility has completed a proof set of the final, "As-built Survey Plans" will be provided to the Applicant's contractor for proofreading and verification of its accuracy of quality control review of the revised "As-built Survey Plans". When Utility's proposed final CADD as-built plans have been verified as accurate by the Applicant's contractor, then a final set of official "As-built Survey Plans" will be plotted by Utility, and mylars will be prepared and submitted for the signature of the Applicant's contractor. 18. EASEMENTS AND RIGHT-OF-WAYS It shall be the Applicant's responsibility to provide all easements and right-of-ways to Utility that are necessary for Utility to have proper access to its facilities for maintenance and repair purposes. Where metes and bounds legal descriptions are required by the Applicant/property owner, in situations where Utility would normally accept blanket easements, then the cost of the preparation of such legal description shall be that of the Applicant/property owner. 37 CCUA RESOLUTION NO. 2023/2024-01 19. ACCEPTANCE OF FACILITIES AND MAINTENANCE BOND Utility reserves the right to require that all facilities which are to be connected to its system be acceptable to Utility before permanent water, reuse water and/or sewer service will be provided. In addition, Utility reserves the right to require proof that all water, reuse water and sewer facilities, which are accepted by Utility for ownership and maintenance, have been paid for in full by the Applicant/property owner and the title to same is clear of all encumbrances. The Applicant/property owner shall also provide to Utility, at the Applicant/property owner's sole expense, such maintenance bond or other form of security acceptable to Utility in such amounts approved by Utility, which by its or their express terms protect and indemnify Utility against any loss, damage, costs, claims, debts or demands by reason of defects, latent or otherwise, in the system to be and remain in effect for two (2) years from the date of the system acceptance by Utility. 20. DEVELOPER AGREEMENTS Utility requires that a water, reuse water and/or wastewater agreement be executed for all extensions of service to new Customers which require extension of and/or alterations to Utility's existing facilities in order to initiate such services. If an existing Customer is modifying their current service under a pre-existing Developer Agreement with Utility, or under a similar service agreement with a predecessor service provider to Utility, then the Executive Director or his/her designee shall have the authority to require that the entire Customer's service be documented and amended and restated in a current Developer Agreement with the Customer, confirming the existing service, and providing for the expanded or modified service and for payment of all fees, rates and charges in connection with such expanded or modified service, prior to effecting the expansion or modification of that customer service. The purpose of this provision is to attempt to ensure that all Customers of Utility are legally obligated to Utility under current, consistent Developer Agreements, taking into account applicable project specific provisions. The form of Developer Agreement for each such extension of service shall be prescribed by the Executive Director of Utility, or his/her designee, pursuant to Resolution No. 1998/1999-11, as amended, and shall include such additional and further provisions which the Executive Director or his/her designee shall, in their sole discretion, be required to fully protect the rights of Utility and enhance the efficient operation of Utility with minimum exposure to third party tort and contractual liability, again taking into account applicable project specific provisions. 21. FACILITIES INSTALLED OR FINANCED BY UTILITY Where Utility has installed or financed the installation of water, reuse water and/or wastewater facilities at its expense, and it is not practical to maintain cost records for determination of the pro rata share of the charges allocable to an applicant, Utility shall be allowed to charge the Applicant a front footage charge representing the reasonable cost to cover the Applicant's fair pro rata share of the original value of the mains serving the Applicant's property. In the event such facility is a service lateral to applicant's property, then Customer will be assessed a charge based on Utility's estimate of the original value of the service line installation. 38 CCUA RESOLUTION NO. 2023/2024-01 22. PRIVATE FIRE PROTECTION CHARGE The Applicant may request to have direct fire main stubs to their facilities for purposes of internal fire sprinkler system and may request Utility guarantee the availability of a specified G.P.M. of flow for fire protection. In such instances where the existing mains are capable of carrying the fire flow requested, the Applicant shall pay to Utility the Private Fire Protection charge set forth in the Rate Resolution then in effect, for the purpose of assisting Utility in providing the excess reserve plant capacities required for the fire flow to the Applicant's property. In instances where the existing mains are not capable of carrying the fire flow requested, then Utility shall provide an estimate of the charges to alter the existing fire mains to accommodate the Applicant's fire flow requirement and the charges for such alterations shall be reimbursed by the Applicant in addition to the Private Fire Protection Charge. 23. INSPECTION OF FACILITIES TO BE OWNED BY UTILITY Where facilities which are to be owned by Utility are constructed by an outside contractor, Utility reserves the right to have an inspector on the job at all times during all phases of construction in which case it shall be the applicant's responsibility to reimburse Utility for the estimated cost of such inspections, including all overhead associated with same. 24. DESIGN OF FACILITIES TO BE OWNED BY UTILITY Where the Applicant has its engineer design facilities which are to be connected to Utility's existing facilities, and are to be owned by Utility, Utility reserves the right to require the Applicant to reimburse it for its entire cost incurred in reviewing the plans prepared by the design engineer, such cost to include all overhead associated with such review and Utility's cost for a review engineer hired or contracted with by Utility for such purpose. 25. SEPTAGE DISPOSAL The Authority will accept only domestic septic wastes from licensed, commercial carriers of septage. Septage carriers must apply in advance for permission to use the Authority's facilities, and the Authority staff shall not grant permission to any carrier to use the Authority's wastewater treatment facilities if such carrier or its principal(s) have a demonstrated history of illegal or inappropriate dumping or deposit of industrial wastes, pollutants or contaminants. Any denials by staff may be appealed by the septage carrier to the Board of Supervisors. The Authority reserves the right to collect septage samples periodically to evaluate the various pollutants including, but not limited to, Biochemical Oxygen Demand ("BOD") and Total Suspended Solids ("TSS"). Should test results disclose chemical contents that may be detrimental to the Authority's bacteriological treatment process and/or effluent disposal limitations then such disposal, once identified, will no longer be accepted. If it becomes evident that policing unauthorized disposal is not practical, then the problems will be presented to the Board of Supervisors of the Authority for formal action with regard to 39 CCUA RESOLUTION NO. 2023/2024-01 continuation of such service. Septage carriers must provide the Authority with a manifest indicating the source and quantity of wastes introduced into the wastewater treatment system. Septage carriers will also be responsible for laboratory costs incurred by the Authority to evaluate the wastes being introduced into the treatment system. Septage carriers will further be responsible for removing initial screenings from the strainer at the point of discharge. The solids will be deposited in a container supplied by the Authority. In addition to the foregoing, all users of Utility's wastewater treatment facilities shall comply at all times with, and shall be subject to fine, penalty, termination or other sanction as provided in, Authority Resolution No. 2011/2012-06, the Pretreatment Resolution, which, as amended from time to time, is available for review at Utility office and is hereby incorporated by reference. 26. CROSS-CONNECTION CONTROL POLICY All Customers shall comply with Utility's Cross-Connection Control Policy, as previously adopted by the Board of Supervisors for Utility, as the same may be amended and then in force. A copy of that policy is on file with the Recording Secretary for the Authority and is available for inspection during normal business hours of the Authority. 27. FIRE HYDRANT METER POLICY AND PROCEDURES All Customers shall comply with Utility's Fire Hydrant Meter Policy and Procedures, as previously adopted by the Board of Supervisors for Utility, which, as amended from time to time, is on file with the Recording Secretary for the Authority and available for review during normal working hours of the Authority. 28. DEFERRAL AND FINANCING OF FEES, CHARGES AND COSTS Utility is prohibited from providing free service, and shall impose uniform rates, fees and charges for each user of the same class. However, the Board of Supervisors for Utility may, from time to time, extend credit or defer collection of the fees, charges and costs provided for herein and under the Rate Resolution, as follows: A. Hardship Deferrals. Hardship deferral or financing of charges, fees and cost that are payable or reimbursable to Utility may be considered on a case by case basis for residential properties, if the Applicant will be occupying such property as their primary residence and if the Applicant, considering all sources of income and all assets owned by the members of the Applicant's household, also meets the poverty level income and asset guidelines then utilized by Clay County, Florida, in the administration of the County's social service program and for the County's solid waste disposal assessment hardship assistance. 40 CCUA RESOLUTION NO. 2023/2024-01 B. Other Deferrals. Other deferral or financing of charges, fees and costs that are payable or reimbursable to Utility may be considered on a case-by-case basis, when the Applicant's circumstances, as documented to Utility, are such that the payment of charges, fees and costs to Utility when due hereunder or under the Rate Resolution is not practical or reasonable, and when any of the following circumstances exist: i. Applicant is a non-profit corporation, providing low-income housing. ii. Applicant's property to be served by Utility is within a current or former grant area, which then or in the past has received federal or state payments to upgrade central water, wastewater or reuse system(s) serving the area in which the subject property is located. iii. The property or intended use of the property is unusual or irregular, such that the immediate payment of Utility's charges, fees and cost reimbursements in strict accordance with the terms of the Rate Resolution or this Service Availability Policy does not result in a fair burden on Applicant for connecting to Utility's system(s). iv. There is a special environmental benefit accruing from connecting the property to Utility's system(s). v. There is available to Utility third-party financing, payments, incentives or other revenue in consideration of Utility providing the immediate connection. vi. Other circumstances exist which, in consideration of the public trust held by the Board of Supervisors of Utility, make it in the best interest of Utility and its ratepayers to defer or finance the collection of such charges, fees and reimbursable costs required to be paid to Utility for connection of service. vii. Applicant is a for-profit corporation, providing "workforce housing" as defined by s. 420.5095(3), Florida Statutes, or any successor statute thereto. In any instance in which a deferral or the financing of charges, fees and reimbursable costs is approved, the Board of Supervisors shall adopt as a part of its action and record, findings which support the existence of a public benefit accruing to Utility and its ratepayers from the extension of credit by deferral or financing of charges, fees or reimbursable costs, or any of them, in that instance. Notwithstanding anything to the contrary herein, the Board of Supervisors shall not discriminate in the approving or disapproving of any such requested deferral or financing of charges, fees and reimbursable costs, based on the race, ethnic origin, religious affiliation, marital status, gender or age of the Applicant. 41 CCUA RESOLUTION NO. 2023/2024-01 Any charges, fees or reimbursable costs payable to Utility which are deferred or financed pursuant hereto shall be secured by a lien against the subject property and shall be repaid on such terms and conditions as approved by the Board of Supervisors. In the event that any information provided, or representations made to the Board of Supervisors in a successful application for deferral or financing is later shown to be materially false or misleading, then the Board of Supervisors, in its sole discretion, may accelerate all deferred or financed charges, fees and costs, and the same shall by payable by the Applicant, its successors and assigns as to the subject property, upon demand by the Board of Supervisors. 29. ADDITIONAL COSTS OF PROVIDING SERVICE. In the event that an Applicant, or an Applicant's predecessor in interest with respect to a property, increases the cost of providing service to that property by refusing to cooperate with Utility in timely master planning for water, wastewater, and/or reuse water service(s) to such property; by refusing to grant easements for utility purposes across the property designed to serve that property and adjacent property which is to be served by Utility; by refusing to enter into a Developer Agreement in sufficient time for Utility to extend service to the Applicant's property in a cost efficient manner; by negotiating for service, or entering into agreements for service, with unfranchised water, wastewater, and/or reuse water utility providers within Utility's geographic jurisdictional limits; or by acting in any other manner inconsistent with Utility's policies and practices, including those set forth in the Rate Resolution and this Service Availability Policy, then such Applicant, and its successors in interest with respect to such property, or any portion(s) thereof, shall be responsible for the increased cost and expense of Utility ultimately providing service to such property, including without limitation, the cost of condemnation of easements, cost of litigation, increased cost of emergency or expedited construction of Utility's facilities, increased professional fees and expenses, and other reasonable costs and expenses of Utility, which are reasonably attributable to the action of the Applicant, or the Applicant's predecessor(s) in interest as to such property. If such increased costs and expenses are fairly allocable to more than one such property, then the total increased cost and expenses shall be allocated among all of the properties affected. 30. FLEX RENTAL SPACE DEVELOPMENTS. Determination of an Applicant's or Customer's intended use of a particular service location is necessary for Utility to accurately compute and apply the ERCs applicable to that service location, and to determine the metering requirements for that service location. Multi- tenant structures typically require separate utility facilities and metering for each unit capable of being leased. However, the Board of Utility desires to implement a new approach in dealing with undetermined use speculative office, commercial, industrial and/or retail space developed at a single service location, which may require more than one meter ("Flex Space"), which Flex Space is sought to be metered or modified by an Applicant or Customer after October 1, 2005. For new or modified Flex Space, Utility shall continue to require individual meters and plumbing design for the maximum number of units based on what the Applicant or Customer reasonably believes to be the smallest space that will be capable of being leased. The Applicant or Customer then shall be given the option to pay for all meters with the Developer Agreement and install all the meters in advance when service location is ready for the first meter. If all meters are installed and paid for in advance as described 42 CCUA RESOLUTION NO. 2023/2024-01 above, then Utility would make any appropriate adjustments once the initial occupancy and leasing configuration for the service location is established and would remove and refund any excess meters at that time. However, if the Applicant or Customer elects the option of only paying in advance for one meter, and paying for supplemental meters as occupants or tenants move into the service location, then Utility shall impose an extra service charge per event, applicable each time a supplemental Developer Agreement is to be prepared to add an additional meter or a block of meters. Utility shall continue to collect capacity charges in advance, based on the least intensive assessment of those charges. If the tenants or occupants for the service location, and their respective intended uses, are not known upfront, then a supplemental Developer Agreement will be prepared for each adjustment to the service location's overall usage to true up the impact of the service location on Utility System, and additional charges shall be imposed by Utility as the tenants or occupants come online at that service location. An additional service charge shall be assessed with each supplemental Developer Agreement. If a supplemental Developer Agreement covers both the assessment of additional capacity charges and additional meters, then only one additional service charge will be assessed. In addition to the foregoing, if an Applicant or Customer has pre-planned and determined which meter will serve each lease space or unit of the Flex Space for the service location, and provides that information to Utility, then Utility's staff will audit and verify which meter serves each individual unit of the service location. This additional audit will be done in one trip for all meters at no additional charge. However, for each additional trip that, in Utility's judgment, is necessary to audit the meter/rental unit relationship, a service charge per trip shall be assessed. Should the audit take over three quarters of an hour, then each extra hour or portion thereof shall be charged per hour. For existing Flex Space which is master metered,Utility will attempt to be notified by appropriate county building department each time a commercial unit changes names for electric service. Utility staff shall determine if the service address location is a master metered unit, and if so, Utility will send the Industrial Pretreatment Survey and other questionnaires to the tenant, occupant or the service location owner for completion, based on the information available to Utility. Based on the returned Industrial Pretreatment Survey, Utility will advise the service location owner what, if any, special pretreatment requirements will be assessed. If necessary to ensure compliance, the service location owner will be notified of the date that Utility's service to the service location will be discontinued to the master meter, if the information requested is not received by Utility. At any time during the course of Utility providing service to any new service location after October 1, 2005, Utility shall have the right to inspect and audit the number of separate occupants and tenants per meter. When this inspection occurs, if no violation of this policy is found, there will be no charge for the inspection. However, for each violation that is found, a charge of $500.00 will be assessed to recover the cost of this administrative inspection program. In addition, if the Applicant or Customer is not in compliance, the Applicant or Customer will be given ninety (90) days to correct the metering problem, at the Applicant or Customer's expense. Failure to timely comply with that notice will authorize Utility to discontinue service to the service location's master metered service, until such time as compliance with all of Utility's policies are achieved by the Applicant or Customer for that service location. 43 CCUA RESOLUTION NO. 2023/2024-01 31. RESIDENTIAL RECLAIMED WATER SYSTEM DEMAND MANAGEMENT In an effort to manage costs for the best benefit to all reclaimed Customers due to (i) the extreme peak demands that can be created when multiple irrigation systems are activated at the same time and(ii)the unreasonable cost of the oversized facilities required to meet that demand, it is necessary that demand management practices be initiated. In this regard, the following demand management practices shall be followed: A. This policy applies to established lawns only. Irrigation of new landscape will be allowed at any time on any day for the initial thirty (30) days and every other day for the next thirty (30) days for a total of one sixty (60) day period, provided that the irrigation is limited to the minimum amount necessary for establishment. B. The Authority supports the water restrictions published by the St. Johns River Water Management District. Refer to the St. Johns River Water Management District website (http://www.sjrwmd.com/wateringrestrictions/) for the latest watering restrictions. All Authority-approved reclaimed irrigation contractors shall be trained on the St. Johns River Water Management District's demand management criteria and are required to adhere to this criterion when setting single-family residential reclaimed irrigation system timers served by the Authority's System. Authority staff shall be authorized to inspect and enforce the St. Johns River Water Management District's demand management criterion and as a last resort, may discontinue reclaimed water service to those violating these demand management requirements. This policy and management program applies only to single-family reclaimed irrigation systems. General service reclaimed irrigation systems may be required by agreement to adhere to specifically designed demand management practices. 32. ADJUSTMENT FOR NEWLY SODDED LAWNS The Authority provides a separate adjustment for Customers who have new sod installed as their lawn on their property or leasehold. The adjustment for new sod is limited to no more than once every five (5) years per Customer. The Customer must provide proof of the newly sodded lawn and Authority staff must schedule a field audit with the Customer to verify that the Customer is not overwatering the newly sodded lawn. If eligible based on the Authority's verification, then the Customer would receive an adjustment based on a bill calculated with usage rates capped at tier 2 rates. The Customer's adjusted bill would only apply to the first thirty (30) days after the new sod is installed. The volume of water related to irrigating the new sod would not be subject to sewer charges for that initial thirty (30) day period. 44 CCUA RESOLUTION NO. 2023/2024-01 33. SWIMMING POOL CREDIT FOR WASTEWATER(I.E., SEWER) USAGE The Authority shall offer a pool credit to Customers (both residential and general service) in good standing. Any metered Customer with water service to whom wastewater (i.e., sewer) charges are regularly rendered and through whose meter a swimming pool receives water from the Authority's water system and whose pool capacity has been documented to the Authority by the pool contractor, builder or homeowner, shall have the right under certain circumstances, to fill the pool without application of the wastewater charge to the quantity of water used to fill the pool and excess usage from that pool fill shall be at tier 2. These circumstances include initial pool construction and major pool maintenance projects that require pool draining. The right to fill the pool without wastewater flow charges and with excess usage charges at tier 2 level, may be exercised by the Customer making a written request using the forms available from the Authority. The written request shall include such documented proof as required and satisfactory to the Authority, of the pool's capacity in gallons. The written request shall also include: A. Affidavit (on the form provided by the Authority), properly executed by the Customer and builder; B. A copy of the building permit from the Clay County Building and Zoning Department (or equivalent building and zoning department depending on the location of the Customer's property being served by the Authority) for a new pool, or a copy of a maintenance agreement requiring the draining of an existing pool; and C. Water meter readings both immediately before and after the filling of the pool, with dates and times of readings noted. If the builder or Customer is not comfortable with obtaining the meter readings, Authority personnel will provide the service for the current advertised service charge. Customer will be responsible for any damages to the Authority's meter box, meter and reading devices if the Customer damages Authority property while obtaining these readings. All written requests shall be furnished to the Authority no later than thirty (30) days after completion of the filling. Requests will not be reviewed for consideration if all of the outlined items above are not included. Upon receipt of a proper written request, the Authority shall issue an appropriate credit to the Customer's account. 34. NEW DEVELOPMENTS — START-UP UTILITIES — RESPONSIBILITIES FOR MINIMUM START UP COST In areas where new or revised development order(s) and/or development permit(s) are granted and construction of new or expanded water, wastewater, and reclaimed water utility plants and system are required as part of the start-up infrastructure for such development, the Authority and the Applicant or the Customer shall negotiate the terms and conditions for the 45 CCUA RESOLUTION NO. 2023/2024-01 Authority to cover all water, wastewater, and reclaimed water plants and system costs applicable to such development. Typically, the Authority installs or expands its plants at its expense and recovers capacity charges from the Applicant or Customer, which is designed to recover plant and related costs. Due to the ever-increasing construction cost and the uncertainty of the value that the Applicant or Customer will propose for the land that will be dedicated for plant sites, it is impossible to establish whether the current or future capacity charges of the Authority will be sufficient to cover that cost. It would be unfair to existing ratepayers for the Authority to be exposed to the financial risk of the initial development and operating cost without some guarantees from the Applicant or the Customer. The overriding goal is to come up with an agreement whereby the cost of all plants, including the plant site(s) land value to be funded by the Applicant or the Customer of that particular development, and any over sizing of facilities for master planned areas outside of that development shall be recovered from the owner(s) of other affected and benefited development projects, and then refunded to the Applicant or the Customer for the original development. In addition, a guaranteed revenue provision may be initiated and agreed to by the parties on a case by case basis to help the Authority cover its on-going costs until a negotiated number of paying customers are connected to newly constructed plants. The target number of customer connections will be the number it will take in order for the new plants to reach a cash flow breakeven point. The primary purpose of this Paragraph 34 is to emphasize financial feasibility for the Authority since the initial investment for new plant(s) will be significant without any assurance that customer growth will be sufficient to support the Authority's requested infrastructure investment. Therefore, the Authority shall have the prerogative of determining if and when such a particular development has progressed to a point where financial feasibility has been achieved and conversion to the Authority's normal and customary service availability charges can be commenced. This does not include the additional cost of normal stubs to adjacent properties, which the Authority requires of the Applicant(s) and/or the Customer(s) under its Rate Resolution and otherwise by this Service Availability Policy. 35. DEFERRAL OF CERTAIN CAPACITY AND CONNECTION CHARGES FOR SINGLE FAMILY RESIDENTIAL AND WORKFORCE HOUSING DEVELOPMENTS The Board of the Authority finds that promoting single family home ownership and workforce housing development serves a vital and important public purpose consistent with the mission and statutory authority, mandate, and duties of the Authority. The Board further finds that the deferral of certain Utility fees or charges until water service is applied for within a planned single-family residential development of one (1) or more total lots on a per single-family lot (i.e., 1 ERC) or workforce housing meeting the criteria defined by s. 420.5095(3), Florida Statutes, or any successor statute thereto, is a reasonable deferral of Utility fees and charges which will not negatively impact the Authority's ability to plan for or reserve capacity, nor negatively impair the extension of the distribution and collection facilities of the System. Therefore, the Authority hereby authorizes the Executive Director or 46 CCUA RESOLUTION NO. 2023/2024-01 his/her designee to enter into such Developer Agreements as the Executive Director sees fit for the provision of water, wastewater, and/or reclaimed water service to any Applicant for the same, for single-family residential developments or workforce housing, contractually binding the Authority's deferral of the Capacity Charges, AWS Connection Charge, and Environmental Impact Charge as would otherwise be applicable to such Property. For single- family residential developments, deferred charges shall be divided into and collected on an individual per single family residential lot basis, as water service is applied for in the future. Workforce housing development deferred charges shall be collected as water service to that development is applied for in the future. The Developer Agreement shall contain such other and further provisions as authorized by the Executive Director and as may be approved by the Board from time to time. The Debt Service Charge and other established rates, fees, and charges of the Authority for such Property shall not be deferred. The Executive Director shall cause such recordings as necessary to be made in the public records of the subject county reflecting the deferral of the fees and charges so authorized. 36. ADDITIONAL PROVISIONS APPLICABLE TO MASTER METERED DEVELOPMENTS For the Applicants applying to the Authority to master meter a multi-family or commercial development which will be serving multiple tenants and where the entire project is to remain under single ownership and the entire site will be master metered with all on-site utilities remaining under private ownership and operation unless otherwise approved by the Authority, if the site is master metered, the Applicant or the Customer must provide the following items for review and approval as part of the permit and plan review process: i. A water conservation plan indicating the processes and routine investments for operation and maintenance of the private on-site distribution system. The water conservation plan shall demonstrate protection of the water resource being provided on a master metered basis. ii. Either a letter of credit or financial deposit in such an amount as to protect the credit risk to the Authority being incurred for providing such utility services to the Applicant or the Customer on a master metered basis, rather than being secured by separate utility deposits for individual meters. o For residential multi-family developments, the letter of credit or financial deposit shall be calculated based on the number of units within the development multiplied by the deposit amounts specified in the Rate Resolution for a single-family residential home. o For commercial developments, the letter of credit or financial deposit shall be calculated on an ERC basis using the equivalent meter methodology described in Section 30 of the Service Availability Policy. iii. The Applicant's or the Customer's contractual acknowledgement and agreement that the Applicant or the Customer, its successors and/or assignees, shall not be entitled to the benefit of Section 3., subsections (18) and (19), of the Rate Resolution regarding individual (non-master metered) customer adjustments, and may not participate in the Authority's water leak credit program, nor in any other similar program designed to help individually metered services not bear the full impact of a previously undetected 47 CCUA RESOLUTION NO. 2023/2024-01 leak or meter reading error attributable specifically to an individually metered service, for any such master metered service connection. iv. The Applicant or the Customer, its successors and/or assignees, shall not add an administrative fee nor upcharge water, wastewater, and reclaimed water, where available, services to the tenants of such master metered developments. Section 420.5095, Florida Statutes, entitled "Community Workforce Housing Loan Program", defines "workforce housing" in subsection (3) thereof as meaning "housing affordable to natural persons or families whose total annual household income does not exceed 80 percent of the area median income, adjusted for household size, or 120 percent of area median income, adjusted for household size, in areas of critical state concern designated under s. 380.05, for which the Legislature has declared its intent to provide affordable housing, and areas that were designated as areas of critical state concern for at least 20 consecutive years before removal of the designation." 48 CCUA RESOLUTION NO. 2023/2024-01 Attachment 2 FIRE HYDRANT METER POLICY RATE SCHEDULE Description of Fee or Charge Amount "Plan A"Deposit(Lessee installs meter) $ 1,210.00 "Plan B"Deposit(CCUA installs meter) $ 550.00 Application Fee $ 30.00 Meter Assembly Base Facility Charge(Per Day; $100 per month/30 days) $ 3.33 Water Usage Charge(Per 1000 gallons) $ 2.54 Meter Setup/Relocation Fee and Fee to Replace Cut Meter Lock $ 30.00 Meter Reading Charge $ 30.00 Field Visit for Meter Inspection Fee *** $ 30.00 Lost Wrench Fee $ 30.00 Meter Assembly Damage Fee—The Greater of either Replacement or $ 130.00 PLAN"A": Security deposit and Application Fee: $ 1,240.00 PLAN"B": Security deposit,Application Fee and Meter Set up Charge: $ 610.00 (***Field visit will be necessary if meter is not brought in for reading by required due date) 49 CCUA RESOLUTION NO. 2023/2024-01 Attachment 3 COMMERCIAL ERC FACTORS TABLE 50 CCUA RESOLUTION NO. 2023/2024-01 TYPE OF ESTABLISHMENT COMMERCIAL: ERC Factor Airports,bus terminals,train stations,port&dock facilities,Bathroom waste only (a)Per passenger 0.011 (b)Add per employee per 8 hour shift 0.039 Barber&beauty shops per service chair 0.197 Bowling alley bathroom waste only per lane 0.131 Country club (a)Pcr resident 0.263 (b)Add per member or patron 0.066 (c)Add per employee per 8 hour shift 0.039 Doctor and Dentist offices (a)Per practitioner 0.657 (b)Add per employee per 8 hour shift 0.039 Factories,exclusive of industrial wastes gallons per employee per 8 hour shift (a)No showers provided 0.039 (b)Showers provided 0.066 Flea Market open 3 or less days per week (a)Per non-food service vendor space 0.039 (b)Add per food service establishment using single service articles only per 100 Square feet of floor space 0.131 (c)Pcr limited food service establishment 0.066 (d)For flea markets open more than 3 days per week estimated flows shall be doubled Food operations (a)Restaurant operating 16 hours or less per day per seat 0.105 (b)Restaurant operating more than 16 hours per day per scat 0.158 (c)Restaurant using single service articles only and operating 16 hours or less per day per seat 0.053 (d)Restaurant using single service articles only and operating more than 16 hours per day per seat 0.092 (c)Bar and cocktail lounge per scat 0.053 add per pool table or video game 0.039 (f)Drive-in restaurant per car space 0.131 (g)Carry out only,including caterers 1.Per 100 square feet of floor space 0.131 2.Add per employee per 8 hour shift 0.039 (h)Institutions per meal 0.013 (i)Food Outlets excluding deli's,bakery,or meat department per 100 square feet of floor space 0.026 I.Add for deli per 100 square feet of deli floor space 0.105 2.Add for bakcry per 100 square feet of bakery floor space 0.105 3.Add for meat department per 100 square feet of meat department floor space 0.197 4.Add per water closet 0.526 Hotels&motels (a)Regular per room 0.263 (b)Resort hotels,camps,cottages per room 0.526 (c)Add for establishments with self service laundry facilities per machine 1.971 Mobile Home Park (a)Per single wide mobile home space,less than 4 single wide spaces connected to a shared onsite system 0.657 (b)Per single wide mobile home space,4 or more single wide spaces are connected to a shared onsite 0.591 (c)Pcr double wide mobile home space,less than 4 double wide mobile 0.788 home spaces connected to a shared onsite system (d)Per double wide mobile home space,4 or more double wide mobile home spaces connected to a shared onsite system 0.723 Office building 0.039 per employee per 8 hour shift or per 100 square feet of floor space, 0.039 whichever is greater Transient Recreational Vehicle Park (a)Recreational vehicle space for overnight stay,without water and sewer hookup per vehicle space 0.131 (b)Recreational vehicle space for overnight stay,with water and sewer hookup per vehicle space 0.197 Service stations per water closet (a)Open 16 hours per day or less 0.657 (b)Open more than 16 hours per day 0.854 Shopping centers without food or laundry 0.000 per square foot of floor space Stadiums,race tracks,ball parks per seat 0.011 Stores per bathroom 0.526 Swimming and bathing facilities,public 0.026 per person Theatres and Auditoriums,per scat 0.011 Veterinary Clinic (a)Per practitioner 0.657 (b)Add per employee per 8 hour shift 0.039 (c)Add per kennel,stall or cage 0.053 Warehouse (a)Add per employee per 8 hour shift 0.039 (b)Add per loading bay 0.263 (c)Self-storage,per unit(up to 200 units) 0.003 add 1 gallon for each 2 units or fraction thereof,for over 200 units,and shall be in addition to employees, offices or living quarters flow rates. INSTITUTIONAL: Churches per seat which includes kitchen 0.008 wastewater flows unless meals prepared on a routine basis If meals served on a regular basis 0.013 add per meal prepared Hospitals per bed which does not include 0.526 kitchen wastewater flows add per meal prepared 0.013 Nursing,rest homes,adult congregate 0.263 living facilities per bed which does not include kitchen wastewater flows add per meal prepared 0.013 Parks,public picnic (a)With toilets only per person 0.011 (b)With bathhouse,showers&toilets per person 0.026 Public institutions other than schools and 0.263 hospitals per person which does not include kitchen wastewater flows add per meal prepared 0.013 Schools per student (a)Day-type 0.026 (b)Add for showers 0.011 (c)Add for cafeteria 0.011 (d)Add for day school workers 0.039 (c)Boarding-type 0.197 Work/construction camps,semi-permanent per worker 0.131 Laundry(Self-service with water efficient commercial washers) 0.520 Automotive Repair&Maintenance Stores 0.500 RESIDENTIAL: Residences (a)Single or multiple family per dwelling Unit 1 Bedroom with 750 sq.ft.or less of building area 0.263 2 Bedrooms with 751-1200 sq.ft.of building area 0.526 3 Bedrooms with 1201-2250 sq.fl.of building area 0.788 4 Bedrooms with 2251-3300 sq.ft.of building area 1.051 For each additional bedroom or each additional 750 square feet of building area or fraction thereof in a sizing shall be increased by 60 gallons per dwelling unit. (b)Other per occupant 0.131 Footnotes to Table 1: 1.For food operations,kitchen wastewater flows shall normally be calculated as 66 percent of the total 2.Systems serving high volume establishments,such as restaurants,convenience stores and service stations 3.For residences,the volume of wastewater shall be calculated as 50 percent black-water and 50 percent 4.Where the number of bedrooms indicated on the floor plan and the corresponding building area of a 5.Convenience store estimated sewage flows shall be determined by adding flows for food outlets and 6.Estimated flows for residential systems assumes a maximum occupancy of two persons per bedroom. (2)Minimum effective septic tank capacity and total dosing tank capacity shall be determined from Table Exhibit "A" LEGAL NOTICE NOTICE OF PUBLIC HEARING TO CONSIDER THE ADOPTION OF A PROPOSED RESOLUTION AMENDING CERTAIN RATES AND CHARGES FOR THE CLAY COUNTY UTILITY AUTHORITY. The Clay County Utility Authority("CCUA")will hold a Public Hearing on Tuesday,September 12,2023,at 7:00 PM,in the Clay County Utility Authority's Board Room,located at 3176 Old Jennings Road,Middleburg,Florida,for the purpose of receiving public comment concerning the adoption of the 2023/2024 budgets. Note:All service rates are stated as monthly rates.Proposed 8.1%increase to all Base and Consumption charges.All changes noted below. SYSTEM BASE CHARGES: Water Wastewater Reuse Meter Size 5/8"x 3/4" $12.28 $27.86 " $18.58 3/4" $18.42 $38.24 $27.91 1" $30.79 $69.65 $46.45 1&1/2" $61.50 $139.28 $92.92 2" $98.43 $222.91 $148.64 3" $196.83 $445.82 $297.28 4" $307.57 $696.37 $464.50 6" $615.12 $1,392.75 $928.99 8" $984.20 $2,228.96 $1,486.40 10" $1,414.79 $3,202.90 $2,136.70 12" $2,642.94 $5,988.47 $3,993.74 `Residential Wastewater will be charged the same rate regardless of meter size WATER SURCHARGES: Alternative Water Supply Surcharge-Per Monthly Water Bill $1.18 CONSUMPTION CHARGES(based on 30 days): Water System Consumption Rates: Residential Service: First 6,000 gallons $1.70 Next 6,000 gallons $5.04 Next 6,000 gallons $6.53 All usage over 18,000 gallons $8.37 Note:Consumption charge per 1,000 gallons with allowance per meter equivalent ERC General Service: All consumption per 1,000 gallons(Excluding Potable Irrigation Meters) $2.54 General Service: Potable Irrigation Metered Services First 10,000 gallons $1.70 Next 15,000 gallons $5.04 Next 25,000 gallons $6.53 All usage over 50,000 gallons $8.37 Note:Consumption charge per 1,000 gallons with allowance per meter equivalent ERC Wastewater System Consumption Rates: Residential Service: All Meter Sizes(10,000 gallon cap) $4.16 Unmetered Flat Rate $59.84 Multi-family Unmetered per Unit $47.11 Note:Where reclaimed water is available the cap for residential wastewater usage will not apply General Service: Consumption charge per 1,000 gallons of metered water,no cap $5.07 Reclaimed Water Consumption Rates: Residential and General Service: First 15,000 gallons $0.92 Next 5,000 gallons $1.79 All usage over 20,000 gallons $2.71 Note:Consumption charge per 1,000 gallons with allowance per meter equivalent ERC CUSTOMER DEPOSIT:(per ERC) Security Deposit Amount: Water Wastewater Reuse Initial Deposit $25.00 $50.00 $25.00 Initial Deposit for Customers Without SSN $50.00 $100.00 $50.00 Annual Interest Rate of 0.94%will be paid on deposit held at least 6 months Note:A security deposit is required for all new accounts including transfers and existing accounts that become delinquent and require a field visit.An additional deposit will be required for accounts that are disconnected twice in one 12 month period. SERVICE CHARGES&MISCELLANEOUS FEES: After Hours Prepayment for New Service $250.00 Same Day Service Charge and After Hours Premise Visit Surcharge(Normal Hours 8 AM to 5 PM,M-F) $30.00 Initial Connection,Premise Visit Charge,Normal Reconnection,Reconnection due to Repair,and 2nd Trip $30.00 Special Meter Rereads,Hydrant Reading Charge and Backflow Test Final Notice $30.00 Nonpayment Charge Before 4:00 PM,Monday-Friday $30.00 Nonpayment Charge After 4:00 PM and before 9:00 PM,Monday-Friday $90.00 Nonpayment Charge on Weekends and Holidays $120.00 Nonpayment Charge Flat Rate Sewer Account $80.00 Late Notice Charge $3.30 Returned Check Charge $30.00 Hydrant Meter:Application Set Up,Relocation Charge,and Fee to Replace Cut Meter Lock $30.00 Meter Inspection Fee for New Meter Installations $30.00 Meter Testing Charge(5/8"x3/4"&3/4") (1"&Above Meters:Actual Cost) $70.00 Meter Reset Fee $130.00 Meter Tampering Charge $60.00 Replacement of Broken Curb Stop $80.00 Lien Charge(Charge does not include any recording costs,additional collection fees or attorney fees) $130.00 Violation Reconnection $30.00 Monthly Hydrant Base Charge(plus water at metered rates) $100.00 Hydrant Meter Deposit per Hydrant Policy $550.00 to$1,210.00 Hydrant Meter One-Time Fill at CCUA Main Office(plus water at metered rates) $60.00 Waste Disposal Deposit per Septage Haulers Disposal Deposit Policy Building Water Monthly Charge All Systems(Un-metered used during construction) $70.00 Wholesale Reclaimed Water Usage Charge Per 1,000 Gallons $0.52 Waste Disposal From Portable Toilets,Septic Tanks,and Landfill Lechate at Sewage Treatment Plant Per 1,000 Gallons $110.00 Processing fees to CCUA for Potable Water(Public water suppiy)Distribution and Transmission System Permits $280.00 Processing fees to CCUA for Domestic Wastewater Collection/Transmission System Permits $280.00 Processing fees to CCUA for Permit Modifications $60.00 Energy Surcharge(to be assessed based on a formula)when actual energy sensitive operating expenses exceed budgeted energy sensitive expenses Account collection fees and/or costs incurred by CCUA in the course of collecting delinquent balances,which maybe based on a percentage at a maximum of 40%of the debt,and all costs and expenses,including reasonable attorneys' fees,which CCUA incurs in such collection efforts,will be paid,in addition to the original balance due,by the customer responsible for the delinquent balance. SERVICE AVAILABILITY CHARGES: Water Capacity Charge Per ERC $450.00 Alternative Water Supply Charge Per ERC $388.01 SJRWMD Black Creek Water Resource Development Project Connection Charge Per ERC $105.19 Wastewater Capacity Charge Per ERC excluding Keystone included in FDEP Grant SG481030 and LP05I2 $4,100.00 Reclaimed Water Capacity Charge Per ERC For Developments with Reclaimed Water Piping Systems $300.00 Surcharge for Development of Reclaimed Program(Applicable To All Developments That Do Not Install Reclaimed Piping Systems) $410.00 Debt Service Charge Per ERC $191.00 Fire Protection-Initial Charge(Per Gallons Per Minute"GPM"Flow) $15.81 Inspection,Plan Review,As-built Drafting,and Recording Fees Actual Cost Potable Water Meter,with Backflow Device(5/8"x3/4"Meter with other sizes at cost)Includes Meter Box $483.47 Reclaimed Water Meter(5/8"x3/4"Meter with other sizes at cost)Developments with Reclaimed Water Piping Systems&Includes Meter Box $417.33 As defined in Rate Resolution: Supplemental Developer Agreement Administrative Charge $100.00 Financed Developer Agreement Administrative Charge $100.00 Flex Space Meter Audit(2nd and subsequent trips)-$50.00,plus$75.00,per hour in excess of.75 hours per trip Master Meter Violation Charge,where applicable $500.00 Carrying Charge for Middleburg Service Area Policy and Infill Policy 2.20% Finance Charge 3.69% Middleburg Service Area Development Policy-Distribution and Collection Infrastructure Charge Per Acre Water $5,692.00 Wastewater $10,911.00 LAMPA Infrastructure fee per ERC Potable Water $839.00 Reclaimed Water $1,068.00 Wastewater $890.00 Additional information on the proposed rates,charges,and fees is available for inspection in the office of the Clay County Utility Authority at 3176 Old Jennings Road,Middleburg,Florida,Monday through Friday;8:00 AM to 5:00 PM, except legal holidays.Following the Public Hearing,which may be adjourned from time to time,the Board of Supervisors may adopt or modify the proposed rates,charges,and fees. In accordance with the Americans With Disabilities Act,any person needing special accommodation to participate in this matter,should contact the Clay County Utility Authority by mail at 3176 Old Jennings Road,Middleburg,Florida 32068-3907,or by telephone at(904)272-5999,extension 2464,no later than 7 days prior to the hearing or proceeding for which this notice has been given.Those requiring auditory assistance can access the foregoing telephone number by contacting the Florida Relay Service at 1-800-955-8770(Voice),or 1-800-955-8771(TDD). If any person intends to appeal any decision related to this action,such person will need to provide a court reporter at such person's own expense,for a transcript of the proceedings.All interested persons are invited to attend. CLAY COUNTY UTILITY AUTHORITY Jeremy Johnston,Executive Director