HomeMy WebLinkAbout14.a FYI Customer Comment - Summer Berndt Subject: Summer Berndt: Customer Comment
From: Melisa Blaney<mblaney@clayutility.org>
Sent: Friday,June 7, 2024 3:03 PM
To: Summer Berndt<SBerndt@clayutility.org>
Cc: Diana Strickland <dstrickland@clayutility.org>;Jeremy Johnston <jjohnston@clayutility.org>; Paul Steinbrecher
<psteinbrecher@clayutility.org>
Subject:Summer Berndt: Customer Comment
Summer-
I also want to commend you on the exceptional service you recently provided to Ms. Power and many others. I
appreciate your dedication and positive attitude towards supporting our Customer Service team during this
transaction period.
Keep up the excellent work!
Best Regards,
Melisa Blaney
Service Availability Manager
3176 Old Jennings Road
Middleburg, Florida 32068
Office 904-213-2420
Cell 904-219-0828
•
From:jangpowers@gmail.com <jangpowers@gmail.com>
Sent: Friday,June 7, 2024 10:28 AM
To: CSPR Web Customer Service<CustomerService@clayutility.org>
Subject: CCUA Contact Form
Name: Janice Powers
Email: jangpowers@gmail.com
Phone 9049231857
Number:
Service 2179 Foxwood Court
Address:
Department: Customer Service
I just got off of the phone talking to your employee, Summer. She was incredibly helpful guiding me
Questions or through the procedure to sign up for the new autopay enrollment.We also talked about the increase
in our charges for water and she suggested some ways that we can test for a leak. She was truly
Comments: amazing and I had to share this with management to let them know how great she was.You have a
wonderful employee of Summer. She is efficient, helpful and very pleasant. Thank you to her!
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