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HomeMy WebLinkAbout16.a FYI BoS Contact Form Alicia Baker Subject: BOS Contact Form From: Diana Strickland <dstrickland@clayutility.org> Sent: Wednesday, September 18, 2024 12:25 PM To: rgapinski@yahoo.com Cc: bosweb@bos.clayutility.org Subject: RE: BOS Contact Form Good afternoon, Mr. Gapinski, Thank you for continuing to provide us with this information.Your feedback has been added to the support ticket. I will keep you updated with the progress toward a resolution as we receive it from our software team. We appreciate your patience as we continue to work with our software programmers to correct the misconfiguration with the time zone. If you have any additional questions or concerns, please let me know. Respectfully, otiaJiaai "Vee Ieu" f4icicla�rscG Diana Strickland Customer Service and Billing Manager \ Phone:904-213-2481 ♦� / Mobile:904-219-4419 GTi /\y Email:dstrickland@clayutility.org lItY AUTH�0 3176 Old Jennings Rd Middleburg,FL 32068 www.clayutility.org From: rgapinski@yahoo.com <rgapinski@yahoo.com> Sent:Wednesday, September 18, 2024 8:27 AM To: bosweb@bos.clayutility.org Subject: BOS Contact Form Be Careful With This Message The sender's identity could not be verified and someone may be impersonating the sender. Name: Roger Ski Gapinski Email: rgapinski@yahoo.com Phone 904-233-5590 Number: Service 2100 Gentlewinds Dr Address: Department: Supervisors, Board i Website hourly usage feature: Did test 9/17/2024 at 2100 Gentlewinds Dr.. Started running sprinklers 11:30am to 12:10pm Flushed 3 toilets 2x each during this time. Obtained hourly usage from website. Time of usage is 3 hours later. Please have website programmers fix the time difference. If on PST please change to EST Also, Questions or please have programmers include the actual meter readings for each hour. This double Comments: checks that our meters are the ones monitored. Thank you in advance and hope to see these modifications as soon as possible.The usage charts are extremely valuable in monitoring water leaks and sprinkler malfunctions thus saving water. Regards, Roger Ski Gapinski Florida has a very broad Public Records Law.Virtually all written communications to or from CCUA and its employees are public record and are subject to disclosure to the public and media upon request. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.The information contained in this email and/or attachment(s) may be confidential and intended solely for the use of the individual or entity to whom it is addressed. 2