HomeMy WebLinkAbout14.c FYI Customer Compliment Alicia Ellis
To: Jeremy Johnston
Subject: CCUA Contact Form
From:Jeremy Johnston <jjohnston@clayutility.org>
Sent: Monday,January 27, 2025 3:11 PM
To: Marla Champion <mchampion@clayutility.org>; Ricky Deloach<rdeloach@clayutility.org>; Steve Rencarge
<srencarge@clayutility.org>; David Rawlins<drawlins@clayutility.org>; Daniel Legge<DLegge@clayutility.org>
Cc: Kimberly Richardson <krichardson@clayutility.org>; Alicia Ellis<ABaker@clayutility.org>
Subject: RE: CCUA Contact Form
Marla,
Thank you for bringing this to our attention.
DJ,
Thank you for doing such a great job. I greatly appreciate watching you grow as a leader in this organization.
Respectfully,
Jeremy D.Johnston, MBA, PE
Executive Director
Florida Licensed Professional Engineer
Clay County Utility Authority
Main: 904-272-5999
Direct: 904-213-2477
Mobile: 904-237-2133
From: Marla Champion <mchampion@clayutility.org>
Sent: Monday,January 27, 2025 1:44 PM
To: Ricky Deloach <rdeloach@clayutility.org>;Jeremy Johnston <iiohnston@clayutility.org>; Steve Rencarge
<srencarge@clayutility.org>; David Rawlins<drawlins@clayutility.org>; Daniel Legge<DLegge@clayutility.org>
Subject: FW: CCUA Contact Form
Good Afternoon Gentleman,
Just wanted to share a nice e-mail with you for a change! I love that customers take the time to tell us something
positive about our crews.
Respectfully,
Manta,Champion
Customer Service Supervisor
Clay County Utility Authority
3176 Old Jennings Road
Middleburg, FL 32068-3907
904-272-5999 (Phone)
904-213-2497 (Fax)
i
customerservice@clayutility.org
mchampion@clayutility.org
From: jsteveadams@gmail.com <jsteveadams@gmail.com>
Sent: Saturday,January 25, 2025 7:00 PM
To: CSPR Web Customer Service<CustomerService@clayutility.org>
Subject: CCUA Contact Form
Name: JOHN SADAMS
Email: jsteveadams@gmail.com
Phone 9043189027
Number:
Service 1985 CALUSA TRAIL
Address:
Department: Customer Service
I just wanted to tell you I was satisfied with the service you gave me this weekend. The
Questions or
water main in front of my house developed a small leak and was getting the yard all wet
and soggy. Your crews came out and were very courteous and helpful, and came out
Comments: The people on the phone on the emergency lines, too, especially Daniel. You
promptly. p p g Y � p Y
provide a very good service.
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