HomeMy WebLinkAbout08.e EDB Manager Training Policy EXECUTIVE SUMMARY
AGENDA ITEM:
Proposed Approval of Manager Training Policy
Date: February 27, 2025
BACKGROUND:
Clay County Utility Authority (CCUA) is committed to fostering leadership excellence and
aligning managerial capabilities with organizational goals. To strengthen our management team
and ensure alignment with CCUA's strategic objectives,we are introducing the Manager Training
Program. This policy aims to provide managers with the necessary skills, knowledge, and tools to
lead effectively, drive company goals, and maintain a positive workplace culture.
Key Benefits:
1. Enhanced Leadership and Team Effectiveness
2. Alignment with Organizational Standards
3. Skill Development.
4. Improve Technological Proficiency
Policy Overview:
1. Eligibility: The program applies to all employees in managerial roles, both current and those
transitioning into management. All new managers must complete training within six months
of assuming their role, while existing managers are required to complete annual refresher
courses.
2. Training Content: The program includes leadership skills development, organizational
standards, people management, business strategy, legal and ethical responsibilities, and
technological proficiency.
3. Training Delivery: Training will be offered through various formats, including in-person
sessions, online courses, webinars, and interactive e-learning modules
4. Supervision and Accountability: All managers are responsible for completing the required
training and applying learned skills in their daily roles. The Human Resources Department
will coordinate with senior leadership to. ensure program requirements align with
organizational goals and track training progress.
5. Evaluation and Feedback: All managers shall complete an evaluation at the end of each
training session, which will be used to refine and improve future training initiatives and
address any additional development needs.
In conclusion, the Manager Training Program is key to CCUA's mission. "Develop an
environmentally and economically sustainable utility that is focused on protecting the public health,
safety, and general welfare by providing clean and safe potable water, wastewater, and reclaimed
water services through conservation of natural resources, diversification of the water supply
portfolio, and recruitment and retention of highly trained professionals prepared for future
challenges".
BUDGET IMPACT:N/A
RECOMMENDATION:
Staff respectfully requests the Board of Supervisors' approval of the Manager Training Policy.
ATTACHMENTS:
Copy of Manager Training Policy
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POLICY & PROCEDURES
Manager Training Requirements
Effective Date: March 4, 2025
Revision Date: N/A
PURPOSE
The Manager Training Program is designed to provide managers with the skills, knowledge, and
tools needed to effectively lead their teams, drive company goals, and foster a positive
organizational culture while aligning with CCUAs strategic goals. This policy aims to ensure that
all managers are equipped with the necessary competencies to succeed in their roles, while also
enhancing their leadership and management abilities.
Key Components of The Training Program:
• Develop Leadership Skills: Equip managers with the tools to lead teams effectively, foster
a positive work culture, and inspire high performance.
• Reinforce Organizational Standards: Ensure managers understand and commit to accepted
standards of practice in their leadership and decision-making.
• Enhance People Management Skills: Provide managers with techniques to manage,
develop, support, mentor their teams.
• Develop Business Acumen: Ensure managers understand CCUA's business goals, strategy,
and financial considerations.
• Comprehend Legal and Ethical Responsibilities: Ensure managers are knowledgeable
about relevant legal and ethical obligations in their role.
• Familiarize with Technology and Tools: Equip managers with the technological skills and
tools necessary to operate efficiently and effectively.
SCOPE
This policy applies to all employees who hold or are transitioning into a managerial role within
CCUA. CCUA requires all new managers to complete the training within first six months of
assuming the position. All existing managers shall complete annual refresher training within 90
days of assignment,or as required by the Training and Development Coordinator.Non-compliance
may lead to performance reviews and disciplinary actions.
To ensure the effectiveness of the training program, managers will be required to complete
evaluations at the end of each training session. Feedback will be used to improve future training
programs and to identify any further development needs for managers.
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Professional Development - Policy &Procedures
TRAINING REQUIREMENTS
New manager training shall include the following:
1. Leadership Skills Development
2. Organizational Standards and Values
3. People Management
4. Business Acumen
5. Legal and Ethical Responsibilities
6. Technology and Tools Requirements
Annual refresher training shall include the following:
1. Leadership Skills Updates
2. Organization Standards and Values Review
3. People Management Advancements
4. Business Acumen Enhancements
5. Legal and Ethical Responsibilities
6. Technology and Tools Updates
Training may be delivered through a variety of methods, including:
• In-person training
• Online courses
• Webinars
• Interactive e-learning modules
SUPERVISION& RESONSIBILITIES
• Human Resources Department will be responsible for scheduling, tracking, and
managing training programs.
• Managers are responsible for attending training sessions as required and for applying
learned skills in their daily work.
• Senior Leadership will ensure that the training programs are aligned with organizational
goals and strategies.
OTHER RELATED MATERIAL
Manager Training Course Outline
POLICY REVIEW AND UPDATES
CCUA management will review this policy annually to ensure continued relevance and
effectiveness in meeting organizational needs and legal requirements.
CHANGE LOG
Date of Change Description of Change
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