HomeMy WebLinkAbout09.d EDB Notice of Severence Dreamette Update EXECUTIVE SUMMARY
AGENDA ITEM:
Update to Notice of Severance Dreamette Ice Crem (Dreamette) Middleburg
Date: March 28, 2025
BACKGROUND:
Staff informed the Board of Supervisors about the circumstances surrounding Dreamette's potential
severance during the meeting on March 18, 2025. The updates are as follows as of Friday, March 28,
2025.
• March 19, 2025 - CCUA staff emailed and sent via registered mail the Notice of Severance of
Water Service (Notice) to the strip mall owner and the Dreamette owner/operator.
• March 24, 2025—CCUA staff hand-delivered the Notice to other strip mall tenants(hand delivery
was not completed on March 19 as planned due to scheduling conflicts). During delivery, CCUA
staff noted that Dreamette had a sign posted on the door indicating that their last day serving
customers would be March 30.
• March 26,2025—FedEx notified CCUA staff that the Dreamette owner/operator refused to accept
the registered mail.
• March 27,2025 —A contractor working for the strip mall owner broke and shut off CCUA's water
line serving the property. The contractor did not request locates and told CCUA staff on site that
they were installing a separate water line to serve the unit currently occupied by Dreamette.
• March 28, 2025 - Service Availability Manager, Melisa Blaney, confirmed the contractor that
broke the CCUA main and shut off water to the entire strip mall, causing a boil water notice for
each unit, was working without CCUA's authorization.
• Staff will visit Dreamette on April 1, 2025, to confirm whether it is indeed closed.
We received customer feedback from other stores in the shopping center. Pharmacy staff stated that the
Department of Health requires pharmacies to have running water to operate, and if water service is
interrupted, they intend to sue CCUA and the CCUA staff who delivered the notice. Environmental
Compliance and Customer Service staff have not received any other complaints.
RECOMMENDATION:
Staff does not have any recommended action items at this time.
//HW(Author)
//AE(Review)
//HW(Final)