HomeMy WebLinkAbout15.d FYI Customer Compliment - Ingrid Rodriguez Alicia Ellis
Subject: Customer Compliment
From:Jeremy Johnston <jjohnston@clayutility.org>
Sent:Thursday, March 27, 2025 7:26 AM
To: Diana Strickland <dstrickland@clayutility.org>; Ingrid Rodriguez Velez<IRodriguezVelez@clayutility.org>
Cc: Karen Osborne<KOsborne@clayutility.org>; Alicia Ellis<aellis@clayutility.org>
Subject: RE: Customer Compliment
Ingrid,
Good morning. Thank you for representing CCUA so well. Your efforts are greatly appreciated and valued.
Respectfully,
Jeremy D. Johnston, MBA, PE
Executive Director
Florida Licensed Professional Engineer
Clay County Utility Authority
Main: (904) 272-5999
Office: (904) 213-2477
Mobile: (904) 237-2133
From: Diana Strickland <dstrickland@clayutility.org>
Sent: Wednesday, March 26, 2025 4:22 PM
To: Ingrid Rodriguez Velez<IRodriguezVelez@clayutility.org>
Cc: Karen Osborne<KOsborne@clayutility.org>;Jeremy Johnston <jjohnston@clayutility.org>
Subject: Customer Compliment
Ingrid,
We received the following compliment earlier today.
"Customer A00000249 Marshall Gross called and asked that I let Ingrid's supervisor know that she is very grateful
for the help she received today.She said she was very patient, helpful, and kind and that she represented the
company very well."
I just want to thank you for the work you do and let you know that I appreciate contributions going above and
beyond for our customers. They appreciate you as well. Q
Respectfully,
Customer Service and Billing Manager
Clay County Utility Authority
Office: (904)213-2481
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