HomeMy WebLinkAbout16.b FYI Customer Compliment - Jesse Saunders Alicia Ellis
Subject: Jesse Saunders Customer Compliment
From:Jeremy Johnston <jjohnston@clayutility.org>
Sent:Tuesday, April 1, 2025 12:29 PM
To: Marla Champion <mchampion@clayutility.org>; Ricky Deloach<rdeloach@clayutility.org>; David Rawlins
<drawlins@clayutility.org>;Jesse Saunders<jsaunders@clayutility.org>
Cc: Darryl Muse<dmuse@clayutility.org>; Kimberly Richardson <krichardson@clayutility.org>; Alicia Ellis
<aellis@clayutility.org>
Subject: RE:Jesse Saunders Customer Compliment
Jesse,
Thank you for doing a great job and representing CCUA so well.
Respectfully,
Jeremy D. Johnston, MBA, PE
Executive Director
Florida Licensed Professional Engineer
Clay County Utility Authority
Main: (904) 272-5999
Office: (904) 213-2477
Mobile: (904) 237-2133
From: Marla Champion <mchampion@clayutility.org>
Sent:Tuesday, April 1, 2025 9:27 AM
To: Ricky Deloach <rdeloach@clayutility.org>; David Rawlins<drawlins@clayutility.org>;Jeremy Johnston
<iiohnston@clayutility.org>;Jesse Saunders<iaunders@clayutility.org>
Subject:Jesse Saunders Customer Compliment
Good Morning Gentleman,
I received compliment for Jess Saunders for his outstanding job with Alma Pyne at 2428 Washington Street. Her
meter was sinking and Jesse went out to investigate.The e-mail she sent me is as follows:
If you could pass this on to Jessi Saunders supervisor.
I want to thank you for getting my water meter corrected (sinking).
I also want to let you know that Jessi was not only professional on getting the job done he also explained
and talked to me where I understood the meter box shut off system. Something I have been trying to figure out.
A very satisfied customer.
Thank you,
Alma
1
Thankyou for your time,
Respectfully,
Manta aumpion
Customer Service Supervisor
Clay County Utility Authority
3176 Old Jennings Road
Middleburg,FL 32068-3907
904-272-5999 (Phone)
904-213-2497 (Fax)
customerservice@clayutility.org
2