HomeMy WebLinkAbout14.c FYI Customer Compliment - Melissa Emery Alicia Ellis
Subject: Melissa Emery Compliment
From:Jeremy Johnston <jjohnston@clayutility.org>
Sent:Thursday,April 17, 2025 7:35 AM
To: Diana Strickland <dstrickland@clayutility.org>; Marla Champion <mchampion@clayutility.org>; Melissa Emery
<memery@clayutility.org>
Cc: Karen Osborne<KOsborne@clayutility.org>; Alicia Ellis<aellis@clayutility.org>
Subject: RE: Melissa Emery Compliment
Melissa,
Good morning. Thank you for doing a great job and representing CCUA so well.Your efforts are greatly
appreciated and valued.
Respectfully,
Jeremy D. Johnston, MBA, PE
Executive Director
Florida Licensed Professional Engineer
Clay County Utility Authority
Main: (904) 272-5999
Office: (904) 213-2477
Mobile: (904) 237-2133
From: Diana Strickland <dstrickland@clayutility.org>
Sent: Wednesday,April 16, 2025 2:51 PM
To: Marla Champion <mchampion@clayutility.org>; Melissa Emery<memery@clayutility.org>
Cc: Karen Osborne<KOsborne@clayutility.org>;Jeremy Johnston <iiohnston@clayutility.org>
Subject: RE: Melissa Emery Compliment
Melissa,
Thank you for your continuous commitment to our customers. Great job.
Respectfully,
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Customer Service and Billing Manager
Clay County Utility Authority
Office: (904)213-2481
From: Marla Champion <mchampion@clayutility.org>
Sent: Wednesday,April 16, 2025 1:23 PM
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To: 'mpitts778@gmail.com' <mpitts778@gmail.com>; CSPR Web Customer Service <CustomerService@clayutility.org>
Subject: Melissa Emery Compliment
Good Afternoon Mr. Pitts,
Thank you so much for your kind words and positive feedback!We're thrilled to hear that Melissa Emery provided
you with excellent service.Your feedback is invaluable to us, and we appreciate you taking the time to share your
experience.We're always striving to improve our service and your comments help us to do so.We look forward to
continually provide you with exceptional service!
Respectfully,
Manta,a,Champion
Vli
Customer Service Supervisor
Clay County Utility Authority
3176 Old Jennings Road
Middleburg, FL 32068-3907
904-272-5999 (Phone)
904-213-2497 (Fax)
customerservice@clayutility.org
From: mpitts778@gmail.com <mpitts778@gmail.com>
Sent:Wednesday,April 16, 2025 12:43 PM
To: CSPR Web Customer Service<CustomerService@clayutility.org>
Subject: CCUA Contact Form
Name: Michael Pitts
Email: mpitts778@gmail.com
Phone Number: 904-982-7745
Service 1890 Royal Fern Lane
Address:
Department: Customer Service
[Shouted from the Rooftop] MELISSA EMERY ROCKS!!! Huge thanks for Melissa for her
Questions or help this morning. She was kind, professional and knew exactly how to (and cared
Comments: enough to take the time to) solve our problem. Beyond Pleased to send a note re:
GREAT SERVICE, Laura Livingston & Michael Pitts
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