HomeMy WebLinkAbout10.b EDB Public Outreach 2025 Highlights & Future Strategy PUBLIC OUTREACH :
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05 FUTURE COMMUNICATIONS GOALS
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* Celebrating the Women of CCUA this Women History
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JUNE 2025 ISSUE 8
r THE PIPELINE510Sent
,086 (100%)
11111
CLAY COUNTY UTILITY AUTHORITY - L.,1
_. 4. _. . — -_-71. 0:-- • -
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_ Delivered
'1A -u- I 1 D D • 491,864 (969'0)
Hurricane Season is Here—P Vi_L,
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UPCOMING for Peace of Mind `- � �, •
-f� EVENTS: Hurricane season officially began on June 1, — -- --
,� v4rio , can't predict what the months ahead will t -- • , ' IV/k��•' '{ . r
', early prep goes a long way.Stock up now to - - '-- - - Opened
J, . UPCOMING last-minute scramble later. -
253,770(52%)
I�'�1 • JUNE BOARD At Clay County Utility Authority,we're ready EXECUTIVE DIRECTORS MESSAGE 1.-P(.(1NlI (.
MEETINGS: storms roll through-and we want you to
14'ti' prepared at home. JUNE 1 MARKS THE BEGINNING OF HURRICANE SEASON. [NEVI'S
• . I
I I. 1 . JUNE 3RD THIS YEAR, NOAA IS FORECASTING AN ABOVE-NORMAL
1 r Your earl season checklist: OF li
• ' I 200PM Y SEASON FOR THE ATLANTIC (SE�LMEIRf U1.1-9IL7_LQOX1•
I i II,I, I C IT'S A GOOD REMINDER FOR ALL OF US TO TAKE A FEW ---
' JUNE 17TH • Water first Keep at least one gallon peiJUNELEENTH
for three Don't Qt$� MOMENTS NOW TO REVIEW OUR PLANS AND MAKE SURE Clicked
L i 1'. ZOOM days. forget your p WE'RE READY-JUST IN CASE-WE HELD OUR ANNUAL JUNE19TH,2025 ked
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D.DOLD
• Secure Important documents: Stor HURRICANE PREPARATION WORKSHOP BACK IN FEBRUARY, 3,590 (1%)
i MOd FG RlZOBB papers, IDs, and other key records In AND WE RECENTLY SHARED THE UPDATED HURRICANE i `-E,. ; , ' "•
portable container. PREPAREDNESS AND STORM RECOVERY MANUAL PLEASE 1-A4 - �11
V II
MAKE SURE YOU'RE FAMILIAR WITH IT AND KNOW YOUR UAM BENTON- JUNE 2
/ OFFICE • Check your emergency kit:Make sure y ROLE BEFORE ANY STORM APPROACHES. LAUREN SHUPE-JUNE 5
essentials like medications,hygiene iter WE'VE ALREADY SEEN A STRETCH OF 90-DEGREE DAYS, MATT MCMULLIN-JUNE
' CLOSURES: kit,and extra batteries. AND WE ALL KNOW HOW INTENSE FLORIDA'S SUMMER HEAT 'ARRELL BENNETT-JUNE
CAN BE. STAYING SAFE IN THESE CONDITIONS MEANS
4 THURSDAY • Plan ahead for special needs:Consider WESLEY BLAND JUNE t.
STAYING INFORMED. IF YOU HAVEN'T HAD A HEAT STAN JUREWICZ-JUNE,
. JUNE 19TH infants,seniors,and anyone with medic AWARENESS BRIEFING YET-OR IF YOU HAVE ANY
;a' e. QUESTIONS-PLEASE CHECK IN WITH YOUR SUPERVISOR OR DJ LEGGE-JUNE 15
.L \ NLLY WALKER-JUNE 19
REACH OUT TO STAN JUREWICZ, OUR RISK AND SAFETY
•"'•�••••~ • `` MANAGER.KEEPING EACH OTHER SAFE WILL ALWAYS BE DARRELL DAMROW-JUNE
• • ;kl ONE OF OUR TOP PRIORITIES. UNDSEY ESTEVEZ-JUNE 1 Key Takeaways :
•
SUMMER ALSO MEANS TIME OFF.AND I KNOW MANY OF DARIN ERNST-JUNE 20
V YOU ARE LOOKING FORWARD TO HOLIDAYS AND MARLACHAMPION-JUNE • The customer-facing version of The Pipeline was
VACATIONS. JUST A QUICK REMINDER TO COORDINATE
t: HEATHER WFBBER-JUNE
YOUR PTO REQUESTS WITH YOUR SUPERVISOR EARLY SO BRYAN NALL-JUNE 24
SURE EVERYONECAN KEEP THINGS RUNNINGSMOOTHLYTO RECHARGEWH ANDE MAKING
JOSH JONES-JUNE 25 shortened in 2025 for improved readability.
GETS A CHANCE ENJOY
THEIR PLANS. DAVIDRAWLINS-JUNE
THANK YOU, AS ALWAYS, FOR YOUR HARD WORK AND J8M MOORE-JUNE 28 • The internal edition remains full - length and now
.` DEDICATION. I APPRECIATE EVERYTHING YOU DO. JOHNDOYLE-JUNE 29
STAY SAFE, JERRY SLEQg1-JUNE 2'
includes employee submissions and shout - outs .
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.. ,-,, ,,u_ivo 1 , CLAY COUNTY Key Takeaways :
(_.-1 )/) UTILITY AUTH • • Improve Usability
Atilt' Home Onli • CCUA ' s current website
r Pa M Bill Q Wate does not include visitor
4 SpryEngage a na lytics or modern
Access My Account
The EPA 1 t • Add Analytics navigation tools .
,1'4A Ply Service Report yc • A redesign is being planned
,< i Rates and Financials
p usability , gather
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to im rove
i j,• i i Engineering
'� user insights , and better
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Projects/Procurement. • Launch Intranet serve our customers .
Water Conservation
Water Quality Reports • An internal i n t r a n e t is also
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AboutCCUA planned to support employee
4 / Contact Us
4'. e communication and access to
1 •
— • Refresh Design
Have we asked you to resources .
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� � take a survey?
Click here to begin!
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• Redesign planning is underway . Approval is pending .
Google Business Profile
Verify CCUA ' s Google Business
FUTURE � 16 Profile , respond to customer
eviews , and increase visibility
@11 � 18 Q2 �COvI �IU \ ICATIO \ S016 Expand Customer
GOALSii-J1 $ "132 Feedback
7. 21 Launch a more inclusive customer
feedback strategy by offering multiple
ci,31 .47.1tresponse options (DR , print, in - person)
The next steps to improve branding � \� to reach a broader audience .
includes several strategies . � ' -r 404
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Website Redesign
Plan a website redesign to
_ enhance usability , mobile
responsiveness , a� s � ility .
.� cov I Internal Communication
� 0 _� \ Deveemploye Intranet to
' OP I enhance communication ,
T',/TYAUTH\,s improve resource access , and
foster staff engagement .
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