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HomeMy WebLinkAbout15.c FYI Customer Compliment - Tucker Meadows Alicia Ellis Subject: Customer Compliment From: Diana Strickland <dstrickland@clayutility.org> Sent:Thursday, September 18, 2025 10:48 AM To: Matt Mcmullin <MMcMullin@clayutility.org>; Ricky Deloach <rdeloach@clayutility.org> Cc: David Rawlins<drawlins@clayutility.org>; Darryl Muse<dmuse@clayutility.org>;Jeremy Johnston <jjohnston@clayutility.org>; Alicia Ellis<aellis@clayutility.org> Subject: FW: Support Ticket Submitted Hi Matt, Please see the kind comments below and share with Tucker. Our customer wanted to recognize him for the outstanding service he provided. © If you have any additional questions or concerns, please let me know. Respectfully, Oicuta 5tni ckclat t Customer Service and Billing Manager Clay County Utility Authority Phone: 904.213.2481 Email: dstrickland@clayutility.org Website:www.clayutility.org From: CCUA Customer Service Do Not Reply<no-reply@clayutility.org> Sent:Thursday, September 18, 2025 10:43 AM To: CSPR Web Customer Service<CustomerService@clayutility.org> Subject:Support Ticket Submitted This Message Is From an External Sender This message came from outside your organization. 1 covNi. 1111.111411 I Y AUTN Support Ticket Submitted A customer has submitted a support ticket. Customer William Kaelin Name Phone 9042780208 Number Customer Email bill.kaelin.6152@gmail.com Customer A00002702/William F Kaelin/5528 Candibrook Lane Account I recently had a leak on the utility side leaking lots of water down the drain. I called and requested help and within 25 minutes a young man named Tucker arrived. He was very pleasant, very knowledgeable and a hard working repairman. Comments Within 45 minutes he had the leak fixed, cleaned up the area and the job was completed. I want to commend the Clay " County Utility for having such a great young workforce, including Tucker, he was such an excellent representative of your workforce. Click here to get more details. 2