HomeMy WebLinkAbout15.d FYI Customer Compliment- Makayla Gatlin Alicia Ellis
Subject: RE: Makayla Gatlin Compliment
From: Diana Strickland <dstrickland@clayutility.org>
Sent:Tuesday, August 11, 2026 4:47 PM
To: Marla Champion <mchampion@clayutility.org>; Makayla Gatlin<mgatlin@clayutility.org>;Jeremy Johnston
<jjohnston@clayutility.org>; Ashley Taliaferro<ataliaferro@clayutility.org>
Cc:Alicia Ellis<aellis@clayutility.org>; Karen Osborne<KOsborne@clayutility.org>
Subject: RE: Makayla Gatlin Compliment
Great job, Makayla! We appreciate you and all you do.
If you have any additional questions or concerns, please let me know.
Respectfully,
U.i Ai cu 5tni.ciclav1 t
Customer Service and Billing Manager
Clay County Utility Authority
Phone: 904.213.2481
Email: dstrickland@clayutility.org
Website:www.clayutility.org
From: Marla Champion <mchampion@clavutilitv.org>
Sent:Tuesday, August 11, 2026 4:19 PM
To: Makayla Gatlin <mgatlin@clayutility.org>; Diana Strickland <dstrickland@clayutility.org>;Jeremy Johnston
<iiohnston@clayutility.org>; Ashley Taliaferro<ataliaferro@clayutility.org>
Subject: Makayla Gatlin Compliment
Good Afternoon,
I had a customer call in to commend Makayla Gatlin on her superior customer service. Ms. Paula Collier
stated she was very stressed with family dynamics and her next steps for her account and the sound of
Makayla's voice, how she spoke to her, and sharing her knowledge was a calmness to her storm.
Thank you, Makayla, for representing CCUA so well. I'm honored to have you a part of my team!
Clay County Utility Authority
Customer Service Supervisor
3176 Old Jennings Road
Middleburg, FL 32068
904-272-5999
customerservice@clayutility.org
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