HomeMy WebLinkAbout15.e FYI Customer Compliment - Melissa Emery Alicia Ellis
Subject: Customer Compliment for Melissa Emery
From:Jeremy Johnston <jjohnston@clayutility.org>
Sent: Friday,August 14, 2026 11:05 AM
To: Diana Strickland <dstrickland@clayutility.org>; Marla Champion <mchampion@clayutility.org>; Karen Osborne
<KOsborne@clayutility.org>; Melissa Emery<memery@clayutility.org>
Cc:Alicia Ellis<aellis@clayutility.org>; Kimberly Richardson <krichardson@clayutility.org>
Subject: RE: Customer Compliment for Melissa Emery
Melissa,
Good morning. Great work. Thank you for representing CCUA so well. Your efforts are seen, valued, and
appreciated.
Respectfully,
Jeremy D. Johnston, MBA, PE
Executive Director
Florida Licensed Professional Engineer
Clay County Utility Authority
Main: 904-272-5999
Office: 904-213-2477
Mobile: 904-237-2133
From: Diana Strickland <dstrickland@clayutility.org>
Sent:Thursday,August 13, 2026 9:17 AM
To: Marla Champion <mchampion@clayutility.org>; Jeremy Johnston<iiohnston@clayutility.org>; Karen Osborne
<KOsborne@clayutility.org>; Melissa Emery<memerv@clayutility.org>
Cc:Alicia Ellis<aellis@clayutility.org>
Subject: Customer Compliment for Melissa Emery
This morning, we received this customer compliment.
Melissa was SO PATIENT, PROFESSIONAL and COURTEOUS to me and walked me through the ENTIRE
process! She is AMAZING!!!! I just wanted to tell SOMEONE how WONDERFUL she was with me! Thank
you again for having such an AMAZING employee! I APPRECIATE HER!!!
Melissa, great work! Thank you for all you do and for representing CCUA so well.
O.icuta,5tni.ck n di
Customer Service and Billing Manager
Clay County Utility Authority
Phone: 904.213.2481
Email: dstrickland@clayutility.org
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